Infor HMS vs. Occupancy Plus:
Which Is Right for You?

The Decision

When choosing a property management system (PMS), your hotel needs to balance features, support, ease of use, and market presence. Infor HMS and Occupancy Plus aim to streamline operations and improve guest experiences, but they differ significantly in maturity, reviews, and global reach. Your decision hinges on whether you prioritize a well-established system with a broad feature set or a newer platform with limited reviews but promising AI-driven insights.

Both products promise to address core PMS functions—reservation management, housekeeping, billing, and reporting. But Infor HMS’s extensive feature list, proven support, and regional coverage set it apart from Occupancy Plus, which remains less proven and lacks recent review data.

Are you ready to invest in a system with a strong reputation and extensive integrations, or are you open to trying a newer platform that might require more testing?

Is Infor HMS or Occupancy Plus Better for Hotels?

Infor HMS stands out with over 46 reviews and a recent uptick in positive feedback, giving it a reliable track record in the hotel industry. It offers a suite of 20 unique features including a housekeeping module, online support, guest profiles, and revenue management tools, tailored for midsize to large hotels seeking operational control and advanced reporting.

Occupancy Plus, meanwhile, has no recent reviews or ratings, making its effectiveness and support less verifiable. With no listed features or integrations, it appears to be a simpler or less mature solution, suitable perhaps for very small operations or those willing to accept higher uncertainty.

Your choice depends on your hotel’s need for proven stability versus openness to newer, less tested options. Do you prefer a system with established reliability or are you willing to explore a platform still gaining traction?

Infor HMS vs Occupancy Plus: Which Should Your Hotel Choose?

If your hotel requires a comprehensive, flexible PMS with regionally proven support, go with Infor HMS. Its broad feature set, including a guest CRM, multi-currency handling, automated night audits, and extensive integrations, makes it suitable for hotels that value operational depth and reliability.

If your hotel is small, tech-savvy, or experimenting with AI-driven insights for guest reviews and occupancy strategies, Occupancy Plus might appeal. However, with zero recent reviews or features listed, it’s less suitable for hotels seeking stability and proven performance.

For midsize to large hotels prioritizing a trusted platform with tangible features, Infor HMS is the clear choice. Smaller or experimental hotels might consider Occupancy Plus, but only with thorough testing and risk acceptance.

Edge: Infor HMS.

Is Infor HMS or Occupancy Plus Easier to Use?

Infor HMS boasts a user rating of 3.88/5 for ease of use, reflecting a generally positive perception but acknowledging some complexity due to its extensive features. The onboarding process averages 3.64/5, with positive feedback about support responsiveness but mixed comments on interface intuitiveness.

Occupancy Plus, with no available ratings or reviews, offers no clear data on usability. Its lack of detailed features or user feedback makes it impossible to assess how user-friendly it might be.

Given the available data, Infor HMS’s established user base and support infrastructure suggest a more manageable learning curve for staff. Edge: Infor HMS.

Which Has Better Features: Infor HMS or Occupancy Plus?

Infor HMS offers 20 unique features that Occupancy Plus lacks, including a housekeeping module, online support, guest profiles, a calendar view, direct billing, and advanced revenue management tools. Its cloud-based design, multi-lingual options, and multi-currency support further benefit hotels with diverse guest bases.

Occupancy Plus, with no listed features or integrations, provides no evidence of comparable capabilities. Its feature set remains unverified, making Infor HMS the clear leader for hotel operations that require comprehensive management tools.

Edge: Infor HMS.

Which Has Better Customer Support: Infor HMS or Occupancy Plus?

Infor HMS’s customer support scores 4.04/5, with reviews praising the responsiveness and professionalism of support staff. Hoteliers highlight prompt assistance and helpful guidance, especially during onboarding and troubleshooting.

Occupancy Plus has no reviews or ratings, so support quality cannot be assessed. Its lack of feedback suggests it may lack the extensive support infrastructure that Infor HMS offers.

For hotels that prioritize reliable, responsive support, Infor HMS’s proven track record makes it the safer choice. Edge: Infor HMS.

Which Has More Integrations: Infor HMS or Occupancy Plus?

Infor HMS integrates with 113 verified partners, including major booking engines like Booking.com, Expedia, and HRS, along with revenue management and payment systems. These integrations reduce manual work and streamline operations across departments.

Occupancy Plus has no listed integrations or partnerships, limiting its interoperability. Without verified integrations, it’s less suitable for hotels looking to connect with existing operational tools.

If your hotel relies on multiple systems for reservations, revenue, and reporting, Infor HMS’s extensive integrations are a key advantage. Edge: Infor HMS.

Which Do Hoteliers Rate Higher: Infor HMS or Occupancy Plus?

With 46 reviews and recent activity, Infor HMS maintains an overall rating of 4.04/5, and a likelihood to recommend of 74%. Hotels across segments like boutique, city center, and independent properties value its customization and support.

Occupancy Plus has no reviews, so its hotel user ratings are unknown. The absence of recent feedback indicates a lack of market validation, making Infor HMS the more trusted option for hotels seeking proven satisfaction.

Edge: Infor HMS.

How Much Do Infor HMS and Occupancy Plus Cost?

Pricing details for Infor HMS are unavailable, but it does not operate on a freemium or monthly flat fee model. It likely involves custom quotes based on hotel size and needs, typical for enterprise-grade PMS solutions.

Occupancy Plus’s pricing is also not disclosed, with no trial or transparent fee structure. This lack of clarity complicates direct comparison but suggests both products may require direct vendor engagement for pricing.

For budgeting clarity, Infor HMS’s established market presence often correlates with higher but justifiable costs for larger hotels. Occupancy Plus’s unknown pricing warrants caution and direct inquiry.

What Type of Hotel Should Use Infor HMS?

• Hotels that need a scalable, feature-rich PMS with extensive integrations.
• Properties seeking a system with customizable reports, revenue management, and housekeeping modules.
• Hotels operating in multiple regions, especially in Asia, North America, or Europe.
• Hotels with moderate to high complexity in operations and guest management.

Not ideal if your hotel is very small, budget-constrained, or prefers a simple, plug-and-play system with minimal setup.

Not ideal if your hotel prioritizes an intuitive, visually appealing interface over a comprehensive feature set.

Edge: Hotels seeking a full-featured, reliable PMS.

What Type of Hotel Should Use Occupancy Plus?

• Small hotels or boutique properties willing to test a newer platform.
• Hotels interested in AI-driven insights into guest reviews and occupancy strategies.
• Hotels with minimal integration needs or those preferring a simple, standalone system.

Not ideal if your hotel requires proven stability, extensive features, or support.

Not ideal if you operate in regions where the platform has no presence or lack confidence in unreviewed systems.

Infor HMS vs Occupancy Plus: The Bottom Line for Hotels

Infor HMS is a mature, well-supported property management system with a broad feature set, extensive integrations, and proven market presence. Its 46 recent reviews and high overall ratings reflect a system trusted by many hotels worldwide.

Occupancy Plus appears to be in early stages, with no recent reviews or listed features, making it a riskier choice. Its AI focus and small team size may appeal to innovative hotels, but it requires thorough testing and acceptance of incomplete data.

For hotels seeking reliability, extensive features, and global support, Infor HMS is the clear recommendation. If your hotel is small, experimental, or willing to take a chance on a newer platform, Occupancy Plus may be worth exploring—but only with caution.