Infor HMS vs. Power Pro Hotel Solution: Which Is Right for You?

Updated May 16, 2026  ·  47 verified reviews analyzed

TLDR

We analyzed 47 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:

Infor shines in ease of use and customer support , with exclusive features like Housekeeping module and Guest profiles.

Power Pro Hotel Solution shines .

See the full breakdown below ↓

How Does Infor HMS Compare to Power Pro Hotel Solution?

Side-by-side ratings based on 47 verified hotelier reviews on HTR.

HTScore
22
0
Likelihood to Recommend
74%
0%
Ease of Use
3.9/5
0.0/5
Customer Support
4.1/5
0.0/5
Value for Money
3.6/5
0.0/5
Starting Price Contact sales Contact sales
Verified Reviews 47 0

What Are the Pros and Cons of Infor HMS vs Power Pro Hotel Solution?

After analyzing 47 verified reviews, Infor users most value its ease of use, reporting, integration, while Power Pro Hotel Solution users highlight . Click any theme to see what reviewers say.

Infor Infor Power Pro Hotel Solution
Pros
+ Ease of Use
+ Reporting
+ Integration
+ Housekeeping Module
Cons
Support
Ease of Use
Updating Issues

Infor vs Power Pro Hotel Solution: Rankings by Hotel Segment

How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment Infor Infor Power Pro Hotel Solution
Small (10-24 rooms) #44 8 reviews
Mid-Size (25-74 rooms) #25 24 reviews
Large (75-199 rooms) #19 9 reviews
X-Large (200+ rooms) #24 2 reviews

By Property Type

Segment Infor Infor Power Pro Hotel Solution
Boutique #28 24 reviews
Luxury #23 26 reviews
Branded / Chain #29 8 reviews
Extended Stay #31 6 reviews

By Region

Segment Infor Infor Power Pro Hotel Solution
North America #22 20 reviews
Europe #24 17 reviews
Asia Pacific #28 1 reviews

The Decision

When selecting a property management system (PMS), your hotel needs a solution that boosts operational efficiency, improves guest experiences, and integrates smoothly with your existing tools. Infor HMS by Infor and Power Pro Hotel Solution aim to meet these needs but differ significantly in their market presence, reviews, and features. Infor HMS, with its extensive review base and recent positive feedback, is the more proven choice for hotels seeking reliability and depth.

If your hotel prioritizes a well-supported, feature-rich PMS with proven integration and scalability, Infor HMS is the clear leader. Power Pro Hotel Solution, while promising, has no recent reviews or detailed feedback to match Infor’s track record. Are you ready to rely on a product with a solid reputation, or do you want to explore a less tested option?

Is Infor HMS or Power Pro Hotel Solution Better for Hotels?

Both Infor HMS and Power Pro Hotel Solution address core hotel operations—reservations, guest management, billing, and reporting. Infor HMS, established in 1999 and with over 46 reviews, offers a comprehensive set of features that have been refined over years, including modules for housekeeping, revenue management, and multi-lingual support.

Power Pro Hotel Solution, however, has no recent reviews or detailed feedback, making it difficult to assess its effectiveness or user satisfaction. Infor’s better market presence—spanning regions like North America, Europe, and Asia Pacific—further supports its reliability. Do you want a system backed by a broad user base and recent data, or are you willing to take a chance on a less documented solution?

Infor HMS vs Power Pro Hotel Solution: Which Should Your Hotel Choose?

If your hotel needs a proven, feature-rich PMS capable of supporting large operations and complex workflows, go with Infor HMS. It offers over 20 unique features, including integrated housekeeping, online support, guest profiles, and revenue management—making it suitable for hotels seeking automation and customization.

If your hotel is smaller or less dependent on extensive integrations and advanced modules, Power Pro Hotel Solution might seem appealing; however, its lack of reviews and verified features makes it a risk. For hotels prioritizing stability and extensive support, Infor remains the safer bet. Do you need a system with a proven track record, or are you comfortable experimenting with a less tested platform?

Is Infor HMS or Power Pro Hotel Solution Easier to Use?

Infor HMS has an average ease-of-use rating of 3.88 out of 5, based on 46 reviews, with many users praising its intuitive navigation and short onboarding process. Reviewers mention that once familiar, staff find it straightforward to operate, and the support team is responsive.

Power Pro Hotel Solution has no recent reviews to gauge its user-friendliness or onboarding process. Without user feedback or ratings, it’s impossible to confirm how easily your team could adopt this system. Edge: Infor HMS.

Which Has Better Features: Infor HMS or Power Pro Hotel Solution?

Infor HMS boasts 20 unique features, including a housekeeping module, guest CRM, multi-currency support, revenue management, and automated night audits. These features are designed to streamline operations and enhance guest satisfaction, especially for larger or more complex properties.

Power Pro Hotel Solution, with no listed or verified features beyond basic reservation and billing functions, offers no clear competitive edge. Its lack of detailed feature documentation reduces confidence in its ability to meet advanced operational needs. Edge: Infor HMS.

Which Has Better Customer Support: Infor HMS or Power Pro Hotel Solution?

Infor HMS earns a solid 4.04 out of 5 for customer support from 46 reviews, with hoteliers highlighting its prompt, professional assistance and strong onboarding support. Review comments like “The support team is very responsive and helpful” reflect reliable post-sales service.

Power Pro Hotel Solution offers no recent reviews or support ratings, making its support quality uncertain. Without user feedback, you cannot confidently expect timely or effective assistance. Edge: Infor HMS.

Which Has More Integrations: Infor HMS or Power Pro Hotel Solution?

Infor HMS integrates with 113 verified partners, including major booking channels like Booking.com, Expedia, and HRS, as well as revenue management and CRM systems. This extensive network reduces manual work and ensures your hotel stays connected with essential tools.

Power Pro Hotel Solution has no verified integrations listed, which could limit your ability to connect with existing systems or third-party applications. Lack of integrations might hinder your operational efficiency. Edge: Infor HMS.

Which Do Hoteliers Rate Higher: Infor HMS or Power Pro Hotel Solution?

Infor HMS’s overall rating is 4.04/5 with 46 reviews, and a likelihood to recommend of 74%. Hoteliers across segments—especially independent and boutique hotels—appreciate its customization, support, and feature depth. Recent reviews reinforce its positive reputation.

Power Pro Hotel Solution lacks recent reviews or ratings, making it impossible to determine user satisfaction or property-specific preferences. Without recent data, Infor HMS clearly holds the advantage. Edge: Infor HMS.

How Much Do Infor HMS and Power Pro Hotel Solution Cost?

Pricing details for Infor HMS are not publicly disclosed, but the system is sold without a freemium or trial option, indicating a tailored quote process. Power Pro Hotel Solution also does not publicize prices, suggesting a similar approach.

Given the lack of transparent pricing, your best move is to request quotes from vendors and compare tailored packages. However, the absence of free trials or transparent costs means you should prepare for potential investment and ensure it aligns with your budget.

What Type of Hotel Should Use Infor HMS?

  • Hotels seeking a scalable, cloud-based PMS with deep customization options.
  • Properties that want seamless integration with booking platforms like Expedia, HRS, and others.
  • Hotels aiming for automation of revenue management, night audits, and housekeeping.
  • Larger or complex operations that benefit from multi-lingual support and multi-currency handling.

Not ideal if you run a small hotel with minimal tech needs or prefer a simple, budget-friendly system. Infor’s extensive feature set may be more than you need.

What Type of Hotel Should Use Power Pro Hotel Solution?

  • Smaller hotels or boutique properties looking for straightforward reservation and billing functions.
  • Teams that prefer a highly customizable platform with a focus on core operations.
  • Hotels wanting an integrated system but with limited need for extensive third-party integrations.
  • Hotels prioritizing ease of setup and simple workflows over advanced features.

Not ideal if you operate a large hotel or require extensive automation, integrations, or support. The lack of recent reviews raises questions about ongoing development and support.

Infor HMS vs Power Pro Hotel Solution: The Bottom Line for Hotels

Infor HMS is a well-established, feature-rich PMS with a proven track record across multiple regions and hotel segments. Its broad integration options and positive recent reviews make it a trustworthy choice for hotels seeking stability and depth.

Power Pro Hotel Solution, while potentially suitable for small or straightforward operations, currently lacks the recent, detailed user feedback needed to validate its effectiveness, reliability, and support. For hotels prioritizing proven performance and ongoing support, Infor HMS is the clear winner.

If your hotel needs a dependable, feature-packed PMS with a strong support network, Infor HMS is the recommended choice. Opt for Power Pro Hotel Solution only if your operations are simple, and you’re willing to accept the uncertainty of unverified reviews and integrations. Ultimately, choosing a system with a clear, recent track record will better serve your hotel’s growth and guest experience goals.

How Much Do Infor HMS and Power Pro Hotel Solution Cost?

Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

Infor Infor Power Pro Hotel Solution

Which Features Does Infor HMS Have That Power Pro Hotel Solution Doesn't (and Vice Versa)?

According to HTR's product database, Infor HMS and Power Pro Hotel Solution share 0 features. Here are the key differences — features one has that the other lacks.

Feature Infor Infor Power Pro Hotel Solution
Calendar view
Centralized user & role management
Direct billing
Guest profiles
Housekeeping module
Online 24/7 support

Showing top differences. 8 more features differ between these products.

Infor vs Power Pro Hotel Solution: The Bottom Line

Infor
Infor
3.7/5 from 47 reviews

What hoteliers love

Ease of Use 60% positive

Infor HMS is generally considered easy to navigate, with intuitive multi-faceted search options. However, some users find the user interface lacking i... Infor HMS is generally considered easy to navigate, with intuitive multi-faceted search options. However, some users find the user interface lacking in aesthetics and feel it could be more intuitive.

Reporting 67% positive

Reporting features are frequently highlighted. Users appreciate both standard reports and the ability to create custom reports, aiding in detailed per... Reporting features are frequently highlighted. Users appreciate both standard reports and the ability to create custom reports, aiding in detailed performance tracking. However, some find that the updates disrupt report formats and functionalities.

Integration 100% positive

Infor HMS is praised for its seamless integration with booking platforms like Booking.com, HRS, and Expedia. This significantly reduces manual entry e... Infor HMS is praised for its seamless integration with booking platforms like Booking.com, HRS, and Expedia. This significantly reduces manual entry errors and improves efficiency in managing reservations.

Where hoteliers push back

Support 43% negative

Infor HMS's support team is frequently mentioned for their responsiveness and professionalism, crucial for resolving issues promptly. Users appreciate... Infor HMS's support team is frequently mentioned for their responsiveness and professionalism, crucial for resolving issues promptly. Users appreciate how support representatives guide them through problem resolutions.

Ease of Use 40% negative

Infor HMS is generally considered easy to navigate, with intuitive multi-faceted search options. However, some users find the user interface lacking i... Infor HMS is generally considered easy to navigate, with intuitive multi-faceted search options. However, some users find the user interface lacking in aesthetics and feel it could be more intuitive.

Unique capabilities

Housekeeping module Online 24/7 support Guest profiles Calendar view Direct billing
3.9/5 ease of use 4.0/5 support 113 integrations
Visit Profile
Power Pro Hotel Solution
0.0/5 from 0 reviews
0.0/5 ease of use 0.0/5 support 0 integrations
Visit Profile

Where the ratings diverge most

Overall Rating Infor 4.0 vs 0.0 (+4)
Ease of Use Infor 3.9 vs 0.0 (+3.9)
Customer Support Infor 4.0 vs 0.0 (+4)
Value for Money Infor 3.6 vs 0.0 (+3.6)
Onboarding Infor 3.6 vs 0.0 (+3.6)

Frequently Asked Questions About Infor HMS vs Power Pro Hotel Solution

Can Infor HMS replace Power Pro Hotel Solution?

It depends on your requirements. Infor HMS and Power Pro Hotel Solution share many core Property Management Systems features, but each has unique capabilities. Infor HMS offers 113 verified integration partners, while Power Pro Hotel Solution offers 0. Review the feature comparison above to see where they differ before switching.

Which is better for small or independent hotels?

Small hotels should prioritize ease of use and fast onboarding. Infor HMS leads in ease of use at 3.9/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.

Do Infor HMS or Power Pro Hotel Solution offer a free plan?

Infor HMS: No. Power Pro Hotel Solution: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank Infor HMS and Power Pro Hotel Solution?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Infor has an HT Score of 22 and Power Pro Hotel Solution has 0. Here is how the score is calculated.

Criteria Group Weight What It Measures
Customer Ratings & Reviews

How highly do users recommend this product?

Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories

The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.

Partner Ecosystem

How highly do tech partners recommend this company?

Partner Recommendations, Integration Quantity, Integration Quality

Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.

Customer Centricity

How customer-centric is this organization?

Certified Support, Review Consistency, Profile Completeness

Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.

Reach, Staying Power & Resources

How extensive is this company's reach and resourcing?

Geographic Reach, Staying Power, Company Resources, Trending Score

Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →

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