The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 47 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Infor shines in ease of use and customer support , with exclusive features like Housekeeping module and Guest profiles.
sysdat shines .
Side-by-side ratings based on 47 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | Contact sales |
| Verified Reviews | 47 | 0 |
After analyzing 47 verified reviews, Infor users most value its ease of use, reporting, integration, while sysdat users highlight . Click any theme to see what reviewers say.
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Reporting
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Housekeeping Module
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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sysdat |
|---|---|---|
| Small (10-24 rooms) ▾ | #44 8 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #25 24 reviews | — |
| Large (75-199 rooms) ▾ | #19 9 reviews | — |
| X-Large (200+ rooms) | #24 2 reviews | — |
By Property Type
| Segment |
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sysdat |
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| Boutique ▾ | #28 24 reviews | — |
| Luxury ▾ | #23 26 reviews | — |
| Branded / Chain ▾ | #29 8 reviews | — |
| Extended Stay ▾ | #31 6 reviews | — |
By Region
| Segment |
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sysdat |
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| North America ▾ | #22 20 reviews | — |
| Europe ▾ | #24 17 reviews | — |
| Asia Pacific | #28 1 reviews | — |
Choosing the right property management system (PMS) is critical for your hotel’s operational efficiency and guest experience. Infor HMS by Infor and sysdat are two options, but only Infor has substantial recent reviews, a broad feature set, and a global presence. While sysdat claims to be a comprehensive ERP solution, it lacks review data, integrations, or regional footprint, making it less tangible for hoteliers evaluating PMS options today.
Both products aim to streamline hotel operations, but Infor’s extensive feature list and proven support make it the more reliable choice. Your decision hinges on whether you prioritize proven functionality and support or are exploring less-established solutions.
Infor HMS and sysdat both serve as enterprise-level solutions, but Infor’s focus is specifically on hospitality, offering a suite built around hotel needs. sysdat appears to be a broader ERP platform with hotel-specific features not detailed or verified in recent reviews, leaving its actual applicability uncertain.
Infor’s depth of hospitality features—like housekeeping, guest profiles, and revenue management—sets it apart, while sysdat’s lack of recent user feedback and regional presence leaves hoteliers in the dark. Are you looking for a dedicated hotel platform with a track record, or are you willing to gamble on an unproven ERP?
If your hotel needs a well-established, cloud-based PMS with dedicated hospitality features, go with Infor HMS. Its 46 reviews and 4.04/5 overall rating demonstrate a solid track record, especially in North America, Europe, and Asia Pacific.
If you're a hotelier seeking a flexible ERP with broad enterprise capabilities and no specific hotel focus, sysdat might appeal. However, without recent reviews, regional presence, or verified integrations, its suitability for hospitality remains unproven.
Infor HMS scores 3.88/5 for ease of use, with many users noting its intuitive navigation once familiar with the format. Reviews highlight a short onboarding process and mobile accessibility that improve staff adoption, supported by positive support feedback.
sysdat's usability is unverified due to a lack of reviews, making it difficult to assess how easily your team could adopt the system. Given the detailed feedback on Infor’s interface and onboarding, edge: Infor HMS.
Infor offers 20 unique features tailored for hotels, including a housekeeping module, online support, guest CRM, multi-lingual support, mobile app, and revenue management. These features address core hotel operations and are backed by user praise.
sysdat's feature set is not well documented or verified, with no known hotel-specific modules or recent feature updates. Infor’s dedicated hospitality features give it a clear advantage. Edge: Infor HMS.
Infor’s support scores 4.04/5, with reviewers praising the responsiveness and professionalism of their team. Feedback mentions prompt assistance and helpful guidance, vital when managing unexpected system issues.
sysdat offers no recent support ratings or testimonials, leaving hoteliers uncertain about its after-sales service. For reliable, well-rated support, edge: Infor HMS.
Infor boasts 113 verified partner integrations, including major booking engines, revenue systems, and other hotel-specific tools. This extensive network reduces manual work and enhances operational compatibility.
sysdat has no verified integrations listed, which could limit your hotel’s ability to connect with other essential systems. For a fully interconnected PMS, edge: Infor HMS.
With 46 recent reviews, Infor’s overall rating of 4.04/5 indicates a generally positive sentiment, especially from independent and boutique hotels. Smaller hotels and brands appreciate its scalability, with a 4.18/5 average from independent properties.
sysdat has no recent reviews or ratings, making it impossible to gauge user satisfaction or suitability for different hotel segments. Given Infor’s review volume and ratings, edge: Infor HMS.
Pricing details for Infor HMS are not publicly disclosed, which is typical for enterprise solutions. sysdat also does not specify pricing, indicating it may vary significantly based on customization.
Both systems lack transparent pricing, so your hotel should request tailored quotes. However, Infor’s established presence suggests a clearer value proposition compared to sysdat.
The core difference is Infor’s focus on hospitality, proven by its review volume, feature set, and global reach. sysdat’s broad ERP capabilities might appeal to enterprises seeking an all-in-one business platform but lack hotel-specific validation.
Choose Infor if your hotel values a dedicated, well-supported, and feature-rich PMS with recent reviews and regional presence. Opt for sysdat only if your hotel’s needs extend beyond traditional hospitality functions into broader enterprise resource planning, and you’re prepared for limited user feedback.
This comparison reflects the current data; Infor HMS’s extensive user feedback and proven hospitality features make it the more reliable choice for most hotels evaluating property management systems today.
According to HTR's product database, Infor HMS and sysdat share 0 features. Here are the key differences — features one has that the other lacks.
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| Calendar view | ||
| Centralized user & role management | ||
| Direct billing | ||
| Guest profiles | ||
| Housekeeping module | ||
| Online 24/7 support |
Showing top differences. 8 more features differ between these products.
What hoteliers love
Infor HMS is generally considered easy to navigate, with intuitive multi-faceted search options. However, some users find the user interface lacking i... Infor HMS is generally considered easy to navigate, with intuitive multi-faceted search options. However, some users find the user interface lacking in aesthetics and feel it could be more intuitive.
Reporting features are frequently highlighted. Users appreciate both standard reports and the ability to create custom reports, aiding in detailed per... Reporting features are frequently highlighted. Users appreciate both standard reports and the ability to create custom reports, aiding in detailed performance tracking. However, some find that the updates disrupt report formats and functionalities.
Infor HMS is praised for its seamless integration with booking platforms like Booking.com, HRS, and Expedia. This significantly reduces manual entry e... Infor HMS is praised for its seamless integration with booking platforms like Booking.com, HRS, and Expedia. This significantly reduces manual entry errors and improves efficiency in managing reservations.
Where hoteliers push back
Infor HMS's support team is frequently mentioned for their responsiveness and professionalism, crucial for resolving issues promptly. Users appreciate... Infor HMS's support team is frequently mentioned for their responsiveness and professionalism, crucial for resolving issues promptly. Users appreciate how support representatives guide them through problem resolutions.
Infor HMS is generally considered easy to navigate, with intuitive multi-faceted search options. However, some users find the user interface lacking i... Infor HMS is generally considered easy to navigate, with intuitive multi-faceted search options. However, some users find the user interface lacking in aesthetics and feel it could be more intuitive.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Infor HMS and sysdat share many core Property Management Systems features, but each has unique capabilities. Infor HMS offers 113 verified integration partners, while sysdat offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Infor HMS leads in ease of use at 3.9/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Infor HMS: No. sysdat: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Infor has an HT Score of 22 and sysdat has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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