Infor HMS vs. V12.Net:
Which Is Right for You?

The Decision

Choosing between Infor HMS by Infor and V12.Net hinges on your hotel's specific needs and your operational priorities. Both systems aim to streamline property management, but Infor HMS is a dedicated hotel PMS with a broad feature set designed explicitly for hospitality environments. V12.Net, by contrast, is a more generalized property management solution aimed at property managers and real estate professionals, not hotels.

Infor offers a cloud-based, scalable system with extensive integrations and a proven track record of hotel-specific functionality, while V12.Net lacks recent reviews, a broader hotel-focused feature set, and a visible market presence. So, which one aligns better with your hotel’s goals?

Is Infor HMS or V12.Net Better for Hotels?

Infor HMS is built specifically for hospitality, offering features like housekeeping modules, guest CRM, online support, and automated night audits—all tailored for hotels. V12.Net serves property management needs for broader real estate and property portfolios and doesn't target the hotel industry directly.

While Infor has a 4.04/5 overall rating based on 46 reviews and recent feedback, V12.Net’s reviews are unavailable, and its market presence is minimal. Are you seeking a dedicated hotel PMS with a proven hotel-specific track record?

Infor HMS vs V12.Net: Which Should Your Hotel Choose?

If your hotel needs a cloud-based, reliable PMS with robust hospitality features and recent, positive user feedback, go with Infor HMS. Its extensive integration network, user-friendly housekeeping module, and scalable architecture make it ideal for hotels looking to improve operational efficiency.

If your property management focus is broader, involving multiple property types outside of hotels, or if you prioritize a solution with minimal hotel-specific features, V12.Net might be suitable—though its lack of recent reviews and market presence make it less compelling for hotels today.

Is Infor HMS or V12.Net Easier to Use?

Infor HMS scores 3.88/5 for ease of use based on user reviews, with many praising its intuitive navigation once users understand its format. Support ratings are similarly strong at 4.04/5, with reviews highlighting responsiveness and helpfulness during onboarding and troubleshooting.

V12.Net has no recent reviews or user ratings available, leaving its usability profile uncertain. Based on available data, Infor’s system appears more user-friendly and supported—edges: Infor HMS.

Which Has Better Features: Infor HMS or V12.Net?

Infor HMS offers 20 unique features, including a housekeeping module, online support, guest profiles, a calendar view, direct billing, cloud deployment, multi-lingual interface, guest CRM, mobile app, multi-currency management, payment processing, revenue management, ancillary revenue tracking, custom rates, automated night audit, and group functionality.

V12.Net does not list specific features or unique modules, and reviews are absent altogether. With a significantly richer feature set tailored for hospitality, Infor HMS clearly takes the edge here.

Which Has Better Customer Support: Infor HMS or V12.Net?

Infor HMS’s customer support scores 4.04/5, with reviews consistently praising responsiveness, professionalism, and the support team’s ability to guide through issues. Many users mention support as a key strength, especially during onboarding and troubleshooting.

In contrast, no recent reviews or support ratings are available for V12.Net, making it impossible to assess support quality. Given Infor's proven support track record, it wins this round—edge: Infor HMS.

Which Has More Integrations: Infor HMS or V12.Net?

Infor boasts 113 verified integrations with booking engines, revenue systems, and other hospitality tools, including notable partners like TripAdvisor, Booking.com, and Expedia. These integrations directly connect to your hotel’s operational ecosystem, reducing manual work.

V12.Net has no verified integrations listed and no partnership data, suggesting a limited or non-existent integration network. For hotels relying on seamless connectivity, Infor is clearly ahead—edge: Infor HMS.

Which Do Hoteliers Rate Higher: Infor HMS or V12.Net?

Infor’s reviews, albeit limited to 46, are recent and predominantly positive, with a 4.04/5 overall rating and 74% likelihood to recommend. Hotels of various sizes, especially independent and boutique properties, appreciate its customization and ease of use.

V12.Net lacks recent reviews, ratings, or hotel-specific feedback, making this comparison impossible. Based on the available data, Infor HMS is better rated by users—edge: Infor HMS.

How Much Do Infor HMS and V12.Net Cost?

Both products do not list explicit pricing, which is common for enterprise solutions requiring custom quotes. However, Infor does not offer freemium or trial options, and V12.Net’s pricing is also not publicly available.

Given the lack of transparent pricing, consider that Infor’s extensive feature set and support come at a premium, but its proven hospitality focus justifies the investment.

What Type of Hotel Should Use Infor HMS?

• Hotels that want a cloud-hosted, scalable PMS tailored for hospitality.
• Teams seeking a system with extensive integrations and automation features.
• Hotels prioritizing operational efficiency, like housekeeping and revenue management.
• Properties that value customizable reporting and guest management tools.
• Hotels looking for a solution with strong support and regular updates.

Not ideal if your hotel prefers a simple, less feature-rich system or if you operate in a segment with minimal technology needs, such as very small B&Bs.

What Type of Hotel Should Use V12.Net?

• Property managers with diverse real estate portfolios needing centralized management.
• Teams seeking a flexible system for lease, maintenance, and tenant communications.
• Businesses focused more on property and asset management than guest experience.
• Hotels or properties with minimal reliance on hotel-specific features or integrations.

Not ideal if you want a dedicated hotel PMS with a proven track record in hospitality or require extensive integration options and recent user feedback.

Infor HMS vs V12.Net: The Bottom Line for Hotels

At its core, Infor HMS is a hotel-specific property management system with a comprehensive feature set, superior support, and a strong market presence. Its cloud deployment, integrations, and user ratings make it a clear choice for hotels seeking operational excellence.

V12.Net seems better suited for property management outside of the hotel industry, lacking recent reviews, hotel-specific features, and market presence. If your hotel values proven hotel functionality and recent user feedback, Infor HMS is the better pick.

If your focus extends beyond hospitality or you have a broad property portfolio, consider V12.Net, but note the risks of limited recent data and integration options. For hotel-specific needs, Infor HMS remains the trusted choice.