The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 93 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
innRoad shines in ease of use and customer support , with exclusive features like Housekeeping module and Native Email Marketing.
Levart shines , with exclusive features like Multi-Currency Support and Multi-lingual.
Side-by-side ratings based on 93 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | Contact sales |
| Verified Reviews | 93 | 0 |
After analyzing 93 verified reviews, innRoad users most value its 24/7 customer support, user interface, customization and flexibility, while Levart users highlight . Click any theme to see what reviewers say.
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24/7 Customer Support
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User Interface
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Customization and Flexibility
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Reporting Functionality
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Performance Issues and Bugs
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How each product ranks among Channel Managers vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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Levart |
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| Small (10-24 rooms) ▾ | #9 51 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #20 12 reviews | — |
| Large (75-199 rooms) | #16 4 reviews | — |
| X-Large (200+ rooms) | #19 0 reviews | — |
By Property Type
| Segment |
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Levart |
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| Boutique ▾ | #11 35 reviews | — |
| Luxury ▾ | #20 11 reviews | — |
| Branded / Chain ▾ | #17 8 reviews | — |
| Extended Stay ▾ | #11 7 reviews | — |
By Region
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Levart |
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| North America ▾ | #4 83 reviews | — |
| Europe ▾ | #24 5 reviews | — |
| Middle East | #22 0 reviews | — |
Choosing between innRoad Channel Manager and Levart Channel Control hinges on your hotel’s specific needs and operational priorities. innRoad has established itself with a proven track record, extensive features, and a large user base, whereas Levart’s focus is on connectivity and OTA integration, albeit with fewer reviews and less recent user feedback. Your decision should reflect which platform aligns best with your hotel’s size, market presence, and growth ambitions.
innRoad is clearly the more established and reviewed product, boasting over 60 recent reviews and a high overall rating of 4.88/5. Levart, while offering a robust channel management system, lacks recent reviews and has a lower overall profile. If you value proven performance and extensive features, innRoad is the clear choice.
innRoad excels by offering a broad suite of features, including property management, booking engine, and marketing tools, with 39 features unique to the platform. Levart’s core strength lies in connecting your property to over 100 OTAs and GDS networks, streamlining distribution but with only 2 features exclusive to it.
innRoad’s 64 reviews—most recent six months—validate its reliability and user satisfaction with a 4.88/5 rating and a 91% likelihood to recommend. Levart, with no recent reviews and a score of 0, cannot currently demonstrate the same confidence. innRoad’s higher uptime, support quality, and feature set make it the more dependable choice for hotels seeking a comprehensive solution. Do you need a broad, proven platform or just OTA connectivity?
If your hotel needs an all-in-one platform that includes property management, booking engine, and marketing features, innRoad is the clear winner. Its extensive feature count and high review volume demonstrate a mature, trusted product suited for properties looking to manage all operations from one system.
Alternatively, if your focus is solely on OTA connectivity and distribution, Levart may seem appealing due to its integration with over 100 channels. However, the lack of recent reviews and user feedback means its long-term reliability remains unproven. For most hoteliers, innRoad’s comprehensive approach offers more value and peace of mind.
innRoad’s user ratings reflect a highly rated platform, with a 4.53/5 ease of use score and ongoing onboarding support rated 4.52/5. Reviewers frequently mention its intuitive layout, straightforward setup, and supportive onboarding, which help staff adopt the system quickly.
Levart, lacking recent reviews, does not have publicly available data on usability or onboarding experience. Given innRoad’s established reputation and positive feedback, it holds the edge in user friendliness and staff adoption. Edge: innRoad.
innRoad features 39 functionalities exclusive to its platform, such as multi-currency, multi-lingual support, property management, booking engine, gift vouchers, and integrated payment processing—covering virtually every operational need.
Levart offers only 2 unique features—multi-currency and multi-lingual support—focusing mainly on OTA connectivity. Unless OTA integration alone suffices, innRoad’s extensive feature set provides a more versatile toolkit. Edge: innRoad.
innRoad’s support rating of 4.64/5 and reviews highlight its 24/7 live support, responsive help desk, and ongoing training, which many users describe as crucial to their success. Review quotes praise the “responsive,” “knowledgeable,” and “supportive” team, especially during onboarding.
Levart offers no recent reviews or publicly available support ratings, making it impossible to assess support quality. Based on the available data, innRoad’s support system is considerably more trustworthy. Edge: innRoad.
innRoad connects to 34 verified partners, including major OTAs and software like QuickBooks, Revinate, and RateGain. Shared integrations with Levart include Tripadvisor, Airbnb, and Oracle Hospitality, but innRoad offers a broader array of third-party connections.
Levart supports 13 verified partners, mainly OTAs and GDS, with fewer options for integrated tools. For hotels needing extensive, reliable integrations, innRoad has a clear advantage. Edge: innRoad.
innRoad’s 64 reviews, with a 4.88/5 overall rating and recent feedback, reflect strong user satisfaction. Hotels of various sizes, especially small to mid-sized properties, consistently praise its ease of use, support, and feature richness.
Levart lacks recent reviews and publicly available ratings, making it impossible to determine user sentiment confidently. Given the data, innRoad’s high ratings and recent positive reviews make it the preferred choice. Edge: innRoad.
Pricing details for innRoad are not publicly disclosed, but based on typical SaaS models, it operates on a subscription basis without freemium options. Levart also does not list specific prices, suggesting a bespoke pricing model.
Since both products lack transparent pricing, your best approach is to request quotes. However, innRoad’s long-standing presence and proven ROI suggest it offers good value for its feature set.
Not ideal if your hotel only needs OTA connectivity or has minimal operational complexity. Larger resorts seeking specialized enterprise solutions might need a different platform.
Not ideal if you require a full property management suite or comprehensive support, especially since recent reviews are unavailable.
In essence, innRoad offers a complete hotel management solution with a proven track record, extensive features, and high user ratings. It’s suited for hoteliers who want a single platform to handle bookings, check-ins, marketing, and revenue management, with a trusted support team backing them.
Levart focuses on OTA and GDS channel connectivity, making it appealing for properties solely interested in distribution. Yet, without recent reviews or a broad feature set, its long-term reliability and suitability for more complex operations remain uncertain.
For most hotels, especially those seeking a trusted, fully featured platform, innRoad is the more secure and valuable investment. Choose innRoad if you want proven performance, comprehensive tools, and dependable support; lean toward Levart only if your needs are limited strictly to OTA distribution.
According to HTR's product database, innRoad Channel Manager and Levart Channel Control share 10 features. Here are the key differences — features one has that the other lacks.
| Feature |
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Levart |
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| Booking Engine | ||
| Channel Manager | ||
| Group Booking Engine | ||
| Multi-Currency Support | ||
| Multi-currency | ||
| Multi-lingual | ||
| Multi-lingual | ||
| Property Management System |
Showing top differences. 29 more features differ between these products.
We analyzed 4 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"In the first year, we had a 100% increase in revenue with innRoad and are about to see big growth in 2022 again. As far as using the product, I love the tape-chart and creating a r..."
No published case study for this goal yet.
"My favorite part about innRoad is the great customer support staff that are very responsive and always helps me get any issues resolved in a timely manner."
No published case study for this goal yet.
What hoteliers love
The 24/7 customer support is praised for its availability and responsiveness. Users highlight the supportive and knowledgeable nature of the tech team... The 24/7 customer support is praised for its availability and responsiveness. Users highlight the supportive and knowledgeable nature of the tech team, which is crucial for addressing technical issues promptly.
The user interface is often described as user-friendly and intuitive, making it easy to train new staff. However, some users feel that certain areas,... The user interface is often described as user-friendly and intuitive, making it easy to train new staff. However, some users feel that certain areas, like the group reservations module, could benefit from a more modern and streamlined design.
Users value the customization options of the software, particularly in the guest-facing appearance and billing functions. However, there is room for i... Users value the customization options of the software, particularly in the guest-facing appearance and billing functions. However, there is room for improvement in terms of more intuitive interfaces and additional customization features.
Where hoteliers push back
Several users report occasional bugs and performance issues, such as system freezes and slow load times. These glitches, while generally manageable, c... Several users report occasional bugs and performance issues, such as system freezes and slow load times. These glitches, while generally manageable, can disrupt operations and impact user satisfaction.
Unique capabilities
Unique capabilities
Where the ratings diverge most
It depends on your requirements. innRoad Channel Manager and Levart Channel Control share many core Channel Managers features, but each has unique capabilities. innRoad Channel Manager offers 34 verified integration partners, while Levart Channel Control offers 13. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. innRoad Channel Manager leads in ease of use at 4.5/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
innRoad Channel Manager: No. Levart Channel Control: No. Neither product currently offers a free tier. Most Channel Managers vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. innRoad has an HT Score of 22 and Levart has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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