Screen Pilot
Ratings Snapshot
92%
Recommend
#9
Popularity index
HT SCORE
80 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Ranked #9 out of 77 in Channel Managers
Ease of Use
4.6/5
ROI
4.5/5
Implementation
4.5/5
Customer Support
4.6/5
Most popular for
innRoad Channel Manager Overview
innRoad Channel Manager Overview
Increase occupancy and eliminate over-bookings with innRoad’s Easy & Reliable Channel Manager. Our network includes connections to hundreds of the top Online Travel Agents. Sync rates and availability in real time. Post your Inventory where your guests are looking for rooms, full system setup including rates, room classes and OTA connection.
About innRoad View website
Founded in 2007 | Headquarters in New York, NY | 137 employeesinnRoad is a Software-as-a-Service (SaaS) hotel software solution that seamlessly integrates property management, global distribution, bookings and marketing–...
Other Products by innRoad
1/2
Integrates with
- Distribution Channels
- Reputation Management
Need a custom integration?
What customers love about innRoad Channel Manager
92% recommend
Operator from Motel
InnRoad customer service is thorough, prompt, effective and exceptional. Their team is well trained, great to help problem solve and engineer solutions custom to my property. I can reach support 24/7 and am very, very ...
Manager from Boutique in
Support Services are excellent! InnRoad provides us a "big time" look and feel even though we are a small boutique Extended Stay Hotel.
Owner/GM from Motel
InnRoad offers an excellent property management software system and top notch service. The software is very user friendly which makes training a breeze for new employees. Their booking page is great and they even match u...
Expert Q&A and Partner Recommendations
Question:
What does this product or service do well?
Answer:
InnRoad's PMS package makes it very easy to manage your property as well as seamlessly connect to the OTA's and other online providers. I highly recommend their software and will continue to use it with our current and futures clients.
by Cusic Daniels (Thurman Hotel Consultants) on September 13, 2021
See more answers (1)
Question:
What differentiates this product or service from the competition?
Answer:
InnRoad's customer service is responsive and helps our properties drive additional revenue through their support. We have been able to work with their support team to customize their software to meet the needs of different property types.
by Cusic Daniels (Thurman Hotel Consultants) on September 13, 2021
See more answers (1)
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
Their "in-house" channel manager integration is far more seamless that many I have worked with. We have not experienced connectivity issues or other issues that sometimes occur when connecting to multiple online sources.
by Cusic Daniels (Thurman Hotel Consultants) on September 13, 2021
See more answers (1)
Recommended by
Cusic Daniels
President @ Thurman Hotel Consultants
Cusic Daniels
President @ Thurman Hotel Consultants
Features
- PMS connectivity
- Analytics dashboard
- Multi-Currency Support
- Inventory Management
- 2-way real time integrations
- Unlimited Channels (no additional cost)
- Multi-lingual
- Virtual Properties
- Centralized user & role management
- Bulk Updating
- Channel Self-Mapping
- Derived Rates
- Yield Rules
Want to go behind the scenes and see how innRoad Channel Manager works?
Clients & references
References & testimonials
"This software increased efficiency and exposure quickly enabling us to sell all our inventory. innRoad continues to innovate with new features and functions being added frequently. The people are the...
Featured partners
innRoad doesn’t have any featured partners
Case studies
- innRoad helps first-time operators win top accolades
- STOWAWAY
- Bed & Breakfast in Tustin
Awards & Certifications
Active Markets
MARKETS SERVED
- Middle East
- Africa
- North America
- South America
- Europe
- Asia Pacific
- United States
- Canada
- Trinidad and Tobago
- Mexico
October 12, 2021
innRoad Channel Manager Review: Very user friendly!
Owner from Motel in Old Forge (United States)
Recommend
10/10
What do you like most?
InnRoad make taking reservations easy plus so much more. It is so user friendly that training new employees have been a breeze! From reservations to daily reports to full merchant services this company ch...
What do you dislike or think could be improved?
I love that you can make group reservations very easliy, however I wish there was the ability to add a room after the reservation has been made.
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
October 11, 2021
innRoad Channel Manager Review: InnRoad is the best!
Owner from Bed & Breakfast in Cherry Valley (United States)
Recommend
10/10
What do you like most?
InnRoad is the most responsive, technically saavy company I've had the pleasure working with in the industry. Their services are high end and they're always there to answer any questions and work you thr...
What do you dislike or think could be improved?
I think their pricing should be scaled more toward the number of rooms and specific facility that they're engaging with but other than that, everything is fine!
Customer Support
5
Ease of Use
5
Value for money
3
Implementation
5
October 06, 2021
innRoad Channel Manager Review: User friendly and Excellent Customer Service
Manager from Boutique in Cabo San Lucas (Mexico)
Recommend
9/10
What do you like most?
Inn Road's Property Management system is easy to use and easy to integrate. After switching over from our previous system we thought it might be a bit difficult to get accustomed to the new software. Howe...
What do you dislike or think could be improved?
Sometimes Innroad takes a minute or two to load and needs to be refreshed before everything will load but this is manageable to deal with. Having an app for your phone would be helpful however it seems...
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
October 05, 2021
innRoad Channel Manager Review: All around great system
Owner from Resort in Frankfort (United States)
Recommend
10/10
What do you like most?
Innroad constantly is improving what they offer with their software Immediate response when you have an issue We don't have many issues so don't need much technical help Very helpful setting up our sy...
What do you dislike or think could be improved?
Small items that could use improvement: Merging folios for same guest/same address would be nice. Sometimes when typing in guest names and you know they are in your system - it will not bring up the na...
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
n/a
September 13, 2021
innRoad Channel Manager Review: Great Seamless System
Manager from Vacation Rental in Lauderdale-by-the-Sea (United States)
Recommend
9/10
What do you like most?
- Very Easy to use and setup room types - Great reports to monitor business and revenue - Channel Manager works seamlessly - Good support - Good website integration - Newly added revenue management t...
What do you dislike or think could be improved?
Timeline of implementation could be better laid-out. However, overall setup is good and scheduled when staff is available. Good system.
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
4
August 13, 2021
innRoad Channel Manager Review: Complete HMS Soloution
Manager from Boutique in Crown Point (Trinidad and Tobago)
Recommend
9/10
What do you like most?
Innroad has been able to provide efficient service, making the day to day running of our hotel easy to manage. The Channel manager make it easy to ascertain which OTA brings in the most bookings. Reportin...
What do you dislike or think could be improved?
I would like to see an option to expand the currency conversions to include TTD, as we are based in the Caribbean.
Customer Support
4
Ease of Use
4
Value for money
4
Implementation
4
Pricing
innRoad hasn’t disclosed their pricing plans. It is advised that you ask for a reference to ensure competitive pricing
Recent News & Content
Recent articles
innRoad doesn’t have any recent coverage yet
Recent press releases
Resources & reports
innRoad doesn’t have any free e-books or reports available
Popular innRoad Channel Manager Integrations
Booking.com
Distribution ChannelsTravel fare aggregator website and travel metasearch engine for lodging reservations.
Owner from Motel
Six years ago I bought a small 9 room motel and was handed a binder with paper pages filled with booking details to include credit card numbers. This lasted two years before I realized it had to go. I needed multiple emp...