innRoad Channel Manager

Ranked 7 (out of 84) in Channel Managers

Channel Managers

Increase Occupancy And Eliminate Over-Bookings With innRoad's Channel Manager

Ratings Snapshot

Certificate of Excellence

Read 67 reviews

#7 Popularity index

HT SCORE

77 out of 100

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn more

Reviews Summary

Ranked #7 out of 84 in Channel Managers

Ease of Use

4.5/5

ROI

4.4/5

Implementation

4.4/5

Customer Support

4.6/5

innRoad has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more

innRoad Channel Manager Overview

innRoad's industry-leading channel manager helps clients boost property visibility and increase bookings while saving time. Say goodbye to manually updating your rates and availability. innRoad's direct connection to OTA's is synced in real-time and has no 3rd parties to slow things down. Our connection to 100's of the top online travel agents keeps your property safe from over-bookings and miss...

About innRoad View website

Founded in 2007 | Headquarters in New York, NY | 137 employees

innRoad is a Software-as-a-Service (SaaS) hotel software solution that seamlessly integrates property management, global distribution, bookings and marketing–...

Other Products by innRoad

1/2

Integrates with

Metasearch & Ad Tech
Hotel Bedbanks
Hotel Management Software

Browse integrations (8 verified)

What customers love about innRoad Channel Manager

92% recommend

Owner from Motels

Six years ago I bought a small 9 room motel and was handed a binder with paper pages filled with booking details to include credit card numbers. This lasted two years before I realized it had to go. I needed multiple emp...

Operator from Motels

InnRoad customer service is thorough, prompt, effective and exceptional. Their team is well trained, great to help problem solve and engineer solutions custom to my property. I can reach support 24/7 and am very, very ...

Manager from Boutiques in

Support Services are excellent! InnRoad provides us a "big time" look and feel even though we are a small boutique Extended Stay Hotel.

Owner/GM from Motels

InnRoad offers an excellent property management software system and top notch service. The software is very user friendly which makes training a breeze for new employees. Their booking page is great and they even match u...

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

innRoad offers best-in-class hotel property management software. Their all-in-one product suite gives hotel owners all the tools they need to run an efficient operation and increase overall bookings.

by Pat McManus (Data Point Partners) on December 08, 2021

See more answers (2)

Question:

What differentiates this product or service from the competition?

Answer:

innRoad has an intense customer focus and prides themselves in their customer support. Unlike most competitors, they offer 24/7 live support. They work very closely with the customer through onboarding process and once live.

by Pat McManus (Data Point Partners) on December 08, 2021

See more answers (2)

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Even if you are not actively in the market for a new hotel PMS, it is worth taking the time to see a demo of the innRoad product. You may see what you are missing, and you will have that information in mind for future consideration.

by Pat McManus (Data Point Partners) on December 08, 2021

See more answers (2)

Recommended by

Pat McManus Founder @ Data Point Partners

Cusic Daniels President @ Thurman Hotel Consultants

Are you a consultant or vendor that recommends innRoad? Leave a recommendation

Features

View all (6)

Rate Management

4/5 features

Support for Weekly & Monthly Rates

Create a short term rental type of hotel product to compete with Airbnb and other vacation rental companies. Entice guests with long term stay discounts and attract more digital nomads, extended stays and family getaways.
Yield Rules

Maximises profit by automatically adjusting availability of rate plans in select channels and room types
Derived Rates

Saves time and reduces risk of errors by deriving multiple rates from a single base rate.
Inventory Management

Ability to provide recommendations/decisions on yielding availability/ Rate is only part of revenue management, availability controls (minimum length of stay, open or close, overbooking) have just as great an impact.
Inventory grid

Stay on top of your distribution and keep track of everything from one connected place.

Room Type Mapping

4/5 features

Channel Self-Mapping

Map new rate plans to direct and third-party channels with no effort

Automation & Syncing

4/5 features

Bulk Updates & Multiple Restrictions

Saves time by updating multiple room types and room rates in a select date range. Save hours of manual work every week with intelligent design for updates and restrictions.
2-way real time integrations

Keep your availability, rates, and inventory, an property content up to date and sync bookings and cancellations across individual channels.
PMS connectivity

Your Channel Manager connects directly into your hotel property management system, acting as the real-time connection of rate and availability data between your PMS and whichever booking websites you sell on. Each new reservation is delivered right into the PMS, without any manual intervention.

Administration & Settings

4/5 features

Multi-lingual
Centralized user & role management
Multi-Currency Support

The ability to manage more than one loyalty point/mile currency - this is not a fundamental requirement of a loyalty program but many programs are now allowing customers to choose which loyalty currency they want to earn.
Inventory grid

Stay on top of your distribution and keep track of everything from one connected place.
Integrated Payment Processing

Enjoy peace of mind thanks to automated, secure and seamless payments.

Analytics & Reporting

4/5 features

Analytics dashboard
Booking Performance and Pace Reporting

Grow faster by knowing your top performing channels and what’s working best for you.

Other

14/14 features

Unlimited Channels (no additional cost)
Multi-currency
Multi-lingual
Channel Manager
Property Management System
Booking Engine
Group Booking Engine
Pricing Intelligence
Gift Vouchers
Housekeeping
Native Email Marketing

Send highly targeted marketing emails to previous guests. Native to the system, ability to segment the database and create tailored email. Features include: campaigns, segmentation, drag-n-drop builder, transactional emails
Reservation management
Cloud based
Website Integration

Seamlessly integrates into any existing website

Want to go behind the scenes and see how innRoad Channel Manager works?

Clients & references

"This software increased efficiency and exposure quickly enabling us to sell all our inventory. innRoad continues to innovate with new features and functions being added frequently. The people are the...

Rob Owner at the