innRoad Channel Manager

Ranked 9 (out of 77) in Channel Managers

Channel Managers

We work with the travel sites your guests know and trust to get you more reservations!

Ratings Snapshot

Certificate of Excellence
Read 38 reviews
92%
Recommend
HTR Score icon
HT SCORE
80 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn more
Reviews Summary

Ranked #9 out of 77 in Channel Managers

Ease of Use
4.6/5
ROI
4.5/5
Implementation
4.5/5
Customer Support
4.6/5
Verified Customer Support

innRoad has opened its internal systems to

Learn more
Most popular for
  • Motel 10 verified reviews
    94%
  • Bed & Breakfast 6 verified reviews
    97%
  • Vacation Rental 5 verified reviews
    74%
  • Boutique 4 verified reviews
    93%
  • Resort 4 verified reviews
    93%
  • Limited Service 3 verified reviews
    97%
  • Airport/ conference 1 verified reviews
    100%
  • Villas 1 verified reviews
    100%

innRoad Channel Manager Overview

innRoad Channel Manager Overview

Increase occupancy and eliminate over-bookings with innRoad’s Easy & Reliable Channel Manager. Our network includes connections to hundreds of the top Online Travel Agents. Sync rates and availability in real time. Post your Inventory where your guests are looking for rooms, full system setup including rates, room classes and OTA connection.

About innRoad View website

Founded in 2007 | Headquarters in New York, NY | 137 employees

innRoad is a Software-as-a-Service (SaaS) hotel software solution that seamlessly integrates property management, global distribution, bookings and marketing–...

Other Products by innRoad

1/2

Integrates with

  • Distribution Channels
  • Reputation Management
Browse integrations (2 verified)

What customers love about innRoad Channel Manager

Like 92% recommend

Owner from Motel

Six years ago I bought a small 9 room motel and was handed a binder with paper pages filled with booking details to include credit card numbers. This lasted two years before I realized it had to go. I needed multiple emp...

Operator from Motel

InnRoad customer service is thorough, prompt, effective and exceptional. Their team is well trained, great to help problem solve and engineer solutions custom to my property. I can reach support 24/7 and am very, very ...

Manager from Boutique in

Support Services are excellent! InnRoad provides us a "big time" look and feel even though we are a small boutique Extended Stay Hotel.

Owner/GM from Motel

InnRoad offers an excellent property management software system and top notch service. The software is very user friendly which makes training a breeze for new employees. Their booking page is great and they even match u...

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

InnRoad's PMS package makes it very easy to manage your property as well as seamlessly connect to the OTA's and other online providers. I highly recommend their software and will continue to use it with our current and futures clients.

by Cusic Daniels (Thurman Hotel Consultants) on September 13, 2021

See more answers (1)
Question:

What differentiates this product or service from the competition?

Answer:

InnRoad's customer service is responsive and helps our properties drive additional revenue through their support. We have been able to work with their support team to customize their software to meet the needs of different property types.

by Cusic Daniels (Thurman Hotel Consultants) on September 13, 2021

See more answers (1)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Their "in-house" channel manager integration is far more seamless that many I have worked with. We have not experienced connectivity issues or other issues that sometimes occur when connecting to multiple online sources.

by Cusic Daniels (Thurman Hotel Consultants) on September 13, 2021

See more answers (1)
User avatar image User avatar image
Recommended by

Features

  • PMS connectivity
  • Analytics dashboard
  • Multi-Currency Support
  • Inventory Management
  • 2-way real time integrations
  • Unlimited Channels (no additional cost)
  • Multi-lingual
  • Virtual Properties
  • Centralized user & role management
  • Bulk Updating
  • Channel Self-Mapping
  • Derived Rates
  • Yield Rules

Want to go behind the scenes and see how innRoad Channel Manager works?

Clients & references

References & testimonials

Testimonial avatar
"This software increased efficiency and exposure quickly enabling us to sell all our inventory. innRoad continues to innovate with new features and functions being added frequently. The people are the...
Rob Owner at the

Featured partners

Brand image

innRoad doesn’t have any featured partners

Awards & Certifications

Active Markets

MARKETS SERVED
  • Middle East
  • Africa
  • North America
  • South America
  • Europe
  • Asia Pacific
VERIFIED MARKETS
  • United States
  • Canada
  • Trinidad and Tobago
  • Mexico

38 Verified innRoad Reviews

Likelihood to Recommend
Filter by property type
Filter by geography

October 12, 2021

innRoad Channel Manager Review: Very user friendly!

Owner from Motel in Old Forge (United States)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

InnRoad make taking reservations easy plus so much more. It is so user friendly that training new employees have been a breeze! From reservations to daily reports to full merchant services this company ch...

What do you dislike or think could be improved?

I love that you can make group reservations very easliy, however I wish there was the ability to add a room after the reservation has been made.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

October 11, 2021

innRoad Channel Manager Review: InnRoad is the best!

Owner from Bed & Breakfast in Cherry Valley (United States)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

InnRoad is the most responsive, technically saavy company I've had the pleasure working with in the industry. Their services are high end and they're always there to answer any questions and work you thr...

What do you dislike or think could be improved?

I think their pricing should be scaled more toward the number of rooms and specific facility that they're engaging with but other than that, everything is fine!

Customer Support
5
Ease of Use
5
Value for money
3
Implementation
5

October 06, 2021

innRoad Channel Manager Review: User friendly and Excellent Customer Service

Manager from Boutique in Cabo San Lucas (Mexico)

Recommend 9/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Inn Road's Property Management system is easy to use and easy to integrate. After switching over from our previous system we thought it might be a bit difficult to get accustomed to the new software. Howe...

What do you dislike or think could be improved?

Sometimes Innroad takes a minute or two to load and needs to be refreshed before everything will load but this is manageable to deal with. Having an app for your phone would be helpful however it seems...

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

October 05, 2021

innRoad Channel Manager Review: All around great system

Owner from Resort in Frankfort (United States)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Innroad constantly is improving what they offer with their software Immediate response when you have an issue We don't have many issues so don't need much technical help Very helpful setting up our sy...

What do you dislike or think could be improved?

Small items that could use improvement: Merging folios for same guest/same address would be nice. Sometimes when typing in guest names and you know they are in your system - it will not bring up the na...

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
n/a

September 13, 2021

innRoad Channel Manager Review: Great Seamless System

Manager from Vacation Rental in Lauderdale-by-the-Sea (United States)

Recommend 9/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

- Very Easy to use and setup room types - Great reports to monitor business and revenue - Channel Manager works seamlessly - Good support - Good website integration - Newly added revenue management t...

What do you dislike or think could be improved?

Timeline of implementation could be better laid-out. However, overall setup is good and scheduled when staff is available. Good system.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
4

August 13, 2021

innRoad Channel Manager Review: Complete HMS Soloution

Manager from Boutique in Crown Point (Trinidad and Tobago)

Recommend 9/10
Full blue star
Full blue star
Full blue star
Full blue star
Empty blue star

What do you like most?

Innroad has been able to provide efficient service, making the day to day running of our hotel easy to manage. The Channel manager make it easy to ascertain which OTA brings in the most bookings. Reportin...

What do you dislike or think could be improved?

I would like to see an option to expand the currency conversions to include TTD, as we are based in the Caribbean.

Customer Support
4
Ease of Use
4
Value for money
4
Implementation
4

Pricing

Profile empty

innRoad hasn’t disclosed their pricing plans. It is advised that you ask for a reference to ensure competitive pricing

Recent News & Content

Recent articles

Profile empty

innRoad doesn’t have any recent coverage yet

Recent press releases

Resources & reports

Profile empty

innRoad doesn’t have any free e-books or reports available

Popular innRoad Channel Manager Integrations

View all (2 innRoad Integrations)