The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 123 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
iPro Software shines .
SkyTouch Technology shines in ease of use and customer support — especially for independent properties (4.0/5) , with exclusive features like Housekeeping module and Guest profiles.
Side-by-side ratings based on 123 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $600/mo |
| Verified Reviews | 0 | 123 |
After analyzing 123 verified reviews, iPro Software users most value its , while SkyTouch Technology users highlight user-friendly interface, customer support responsiveness, remote access. Click any theme to see what reviewers say.
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User-friendly interface
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Customer support responsiveness
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Remote access
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Tape chart
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Customizability limitations
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Bugs and glitches
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Reporting capabilities
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | iPro Software |
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| Small (10-24 rooms) ▾ | — | #19 41 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #10 72 reviews |
| Large (75-199 rooms) ▾ | — | #21 5 reviews |
| X-Large (200+ rooms) | — | #23 2 reviews |
By Property Type
| Segment | iPro Software |
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| Boutique ▾ | — | #18 47 reviews |
| Luxury ▾ | — | #22 27 reviews |
| Branded / Chain ▾ | — | #10 45 reviews |
| Extended Stay ▾ | — | #22 7 reviews |
By Region
| Segment | iPro Software |
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| North America ▾ | — | #7 120 reviews |
| Europe | — | #60 0 reviews |
| Asia Pacific | — | #38 1 reviews |
Choosing the right property management system (PMS) is crucial for your hotel’s daily operations, revenue, and guest satisfaction. You’re evaluating iPro Software by iPro Software and SkyTouch Technology by SkyTouch, both designed to streamline property management, but their approaches and strengths differ significantly. With SkyTouch having a more established presence and recent, high-volume reviews, it offers a clearer picture of real-world performance. Are you prepared to prioritize user reviews and recent feedback in your decision?
Both iPro Software and SkyTouch aim to simplify hotel management, yet they target different hotel segments and operational needs. iPro Software, with a 0/5 overall rating and zero reviews, appears to lack recent validation, raising concerns about ongoing support and functionality. Conversely, SkyTouch, with a 3.5/5 rating based on 119 reviews and recent activity, demonstrates a more active user base and ongoing improvements.
SkyTouch’s reviews highlight its user-friendly interface, detailed reporting, and cloud-based accessibility, making it attractive to properties that prioritize ease of use and remote management. iPro Software’s limited feedback and lack of recent reviews suggest that it may not be a practical choice today. Do you want to rely on current, verified user experiences or risk choosing an unreviewed solution?
If your hotel needs a proven, feature-rich PMS with strong user ratings, go with SkyTouch. Its extensive feature set—including online support, guest profiles, revenue management, and channel integration—caters well to mid-sized and larger hotels that require detailed operational control and real-time insights.
If your hotel has very specific, niche needs that are not addressed by SkyTouch’s broad feature set, and you are willing to accept limited validation, iPro could be a consideration. However, given the lack of recent reviews and support data, SkyTouch remains the safer, more reliable choice for most hotels.
SkyTouch scores a remarkable 4.64/5 for ease of use, backed by consistent reviews praising its intuitive, simple interface that reduces training time and enhances staff adoption. Many users mention onboarding as straightforward, with a learning curve of less than a day in some cases.
In contrast, iPro Software’s rating is 0/5, reflecting no recent reviews or validation of usability. The absence of current user feedback makes it impossible to assess how intuitive or user-friendly the system is today. Edge: SkyTouch.
SkyTouch offers 27 unique features, including a booking engine, revenue management, automated night audit, guest CRM, and integrated channel management—features that support full hotel operations and revenue optimization. iPro Software, with no documented features, appears to lack the extensive functionality needed for larger or multi-faceted properties.
SkyTouch’s feature depth makes it suitable for hotels seeking a comprehensive platform to manage rates, bookings, and guest relationships in one place. iPro’s limited feature set diminishes its competitiveness and flexibility. Edge: SkyTouch.
SkyTouch’s support ratings average 4.5/5, with numerous reviews praising its responsiveness and professionalism. One user states, “Customer support is pretty good, and they help resolve issues quickly,” reflecting a generally positive experience.
iPro Software’s support remains unverified due to no recent reviews, which raises questions about responsiveness and effectiveness. Without current feedback, SkyTouch’s established reputation makes it the clearer choice. Edge: SkyTouch.
SkyTouch boasts 33 verified integrations, including popular partners like SiteMinder, Impulsify, and Chargerback, enabling seamless connectivity with other hotel systems. iPro Software offers no verified partners, limiting its ability to connect with third-party solutions.
This extensive integration ecosystem makes SkyTouch more adaptable, especially if your hotel relies on multiple platforms. iPro’s lack of integrations could hinder operational efficiency. Edge: SkyTouch.
SkyTouch is rated 3.5/5 based on 119 reviews, with recent feedback emphasizing its ease of use, support, and reporting capabilities. Hotels of all sizes, including boutique and mid-sized properties, tend to rate it favorably, with some noting improved revenue management.
iPro Software has no recent reviews, so reliability and satisfaction cannot be confirmed. The high volume and recency of SkyTouch reviews give it a decisive edge in credibility. Edge: SkyTouch.
iPro Software does not publicly disclose pricing, making it difficult to compare value directly. SkyTouch charges a base fee of $600 per month, with no mention of setup or additional costs, offering transparency in its subscription model.
Given SkyTouch’s clear pricing and widespread adoption, it provides a predictable investment compared to the unknown costs of iPro. Edge: SkyTouch.
Given the lack of recent validation, iPro is better suited for very specific, small-scale operations or those with highly customized needs.
Not ideal for small, single-property hotels that need a minimal or budget-focused system, or those with highly specialized workflows not supported by SkyTouch.
SkyTouch offers a well-validated, feature-rich, and user-friendly PMS with recent reviews, making it a safer choice for most hotels. Its extensive integrations, support, and active user base ensure ongoing improvements and reliability.
iPro Software, with no recent reviews or validation, appears limited in scope and support, making it a risky option. It may suit very niche, small-scale operations with specific needs, but most hotels will benefit from SkyTouch’s proven track record.
If your priority is current, verified user feedback and proven functionality, SkyTouch is the clear choice. Only consider iPro if you have highly specialized requirements and are prepared to manage the risks of limited recent validation.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
| iPro Software |
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| Starting Price | — | From $600/mo |
According to HTR's product database, iPro Software and SkyTouch Technology share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | iPro Software |
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| Ancillary revenue tracking | ||
| Calendar view | ||
| Custom rates | ||
| Guest profiles | ||
| Housekeeping module | ||
| Online 24/7 support |
Showing top differences. 15 more features differ between these products.
We analyzed 1 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"We are finding great value and payback versus anything else out there on the market, and I have seen them all."
What hoteliers love
Users consistently praise SkyTouch for its intuitive, easy-to-navigate system. Many highlight how quickly new staff members can be trained, thanks to... Users consistently praise SkyTouch for its intuitive, easy-to-navigate system. Many highlight how quickly new staff members can be trained, thanks to the interface's simplicity. This aspect makes SkyTouch particularly well-suited for properties that frequently onboard new employees.
SkyTouch's customer support receives mixed feedback. Many users commend the support team for their professionalism and helpfulness. However, others cr... SkyTouch's customer support receives mixed feedback. Many users commend the support team for their professionalism and helpfulness. However, others criticize the extended waiting times and the fact that long-standing issues remain unresolved despite multiple reports.
SkyTouch's cloud-based system is appreciated for its remote access capability. This allows hotel managers to monitor operations, make rate changes, an... SkyTouch's cloud-based system is appreciated for its remote access capability. This allows hotel managers to monitor operations, make rate changes, and check reports from any location with internet access, which is a significant advantage for multi-property managers.
Where hoteliers push back
While SkyTouch offers a range of features, users report that the system's customizability is limited. Specific areas of concern include the inability... While SkyTouch offers a range of features, users report that the system's customizability is limited. Specific areas of concern include the inability to tailor reports, user interface layouts, and reservation processes to meet unique property needs.
Many users express frustration with SkyTouch due to recurring software bugs and glitches. These issues range from intermittent system crashes and logi... Many users express frustration with SkyTouch due to recurring software bugs and glitches. These issues range from intermittent system crashes and login problems to malfunctioning features like the tape chart and housekeeping modules. Users cite the need for more robust bug fixes and quicker resolutions from the support team.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. iPro Software and SkyTouch Technology share many core Property Management Systems features, but each has unique capabilities. iPro Software offers 0 verified integration partners, while SkyTouch Technology offers 33. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. SkyTouch Technology leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
iPro Software: No. SkyTouch Technology: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. iPro Software has an HT Score of 0 and SkyTouch Technology has 77. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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