The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 332 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
jetstar shines .
Simplotel shines in ease of use and customer support — especially for brand properties (5.0/5) , with exclusive features like Mobile optimized/responsive and Urgency messaging.
Side-by-side ratings based on 332 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $500/mo |
| Verified Reviews | 0 | 332 |
After analyzing 332 verified reviews, jetstar users most value its , while Simplotel users highlight service and support, user-friendly interface and design, customer experience enhancement. Click any theme to see what reviewers say.
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Service and Support
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User-friendly interface and design
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Customer experience enhancement
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Integration and Optimization
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Customization and Flexibility
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Analytics and Reporting
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How each product ranks among Booking Engine vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | jetstar |
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|---|---|---|
| Small (10-24 rooms) ▾ | — | #5 127 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #6 163 reviews |
| Large (75-199 rooms) ▾ | — | #9 20 reviews |
| X-Large (200+ rooms) | — | #14 3 reviews |
By Property Type
| Segment | jetstar |
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| Boutique ▾ | — | #6 139 reviews |
| Luxury ▾ | — | #4 187 reviews |
| Branded / Chain ▾ | — | #4 101 reviews |
| Extended Stay ▾ | — | #9 15 reviews |
By Region
| Segment | jetstar |
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|---|---|---|
| North America ▾ | — | #13 11 reviews |
| Europe | — | #35 2 reviews |
| Asia Pacific ▾ | — | #2 307 reviews |
| Middle East | — | #15 3 reviews |
Choosing the right booking engine is vital for your hotel's direct booking strategy. Both jetstar and Simplotel aim to streamline reservations and improve revenue, but they differ significantly in scope, features, and market presence. Where jetstar seems primarily tailored for airline revenue management, Simplotel focuses on hotel booking conversions, website integration, and user engagement. Are you seeking a specialized hotel booking engine or a broader, more feature-rich platform?
While jetstar's lack of recent reviews and zero ratings suggest limited current relevance, Simplotel boasts over 297 reviews in the past six months, with a high NPS score of 9.24/5 and a 4.75/5 overall rating. Given this, Simplotel appears to be the more supported and proven choice for hotel operators now.
jetstar and Simplotel serve very different purposes. jetstar is a revenue management system designed specifically for airlines, with features aimed at optimizing seat inventory and dynamic pricing based on market demand. Simplotel, on the other hand, is a hotel-centric booking engine that integrates with your website to convert visitors into guests actively.
The key divergence is their core functionality: jetstar’s algorithm-driven pricing is irrelevant for hotels, whereas Simplotel provides a suite of hotel-specific tools like multi-lingual support, multi-currency bookings, and targeted marketing features. Do you need a system tailored for hotel conversions, or are you exploring tools to optimize revenue across diverse channels?
The lack of recent reviews for jetstar indicates limited current support or relevance for hotel businesses. Meanwhile, Simplotel’s recent reviews highlight its ease of use, feature set, and ability to boost direct bookings—critical for most hoteliers seeking growth.
Edge: Simplotel.
If your hotel needs a robust, hotel-specific booking platform that enhances direct reservations, go with Simplotel. It’s designed for hotels of all sizes, supports multiple languages and currencies, and boasts advanced features like abandoned cart recovery, loyalty integrations, and detailed analytics—features jetstar simply doesn’t offer.
On the other hand, if your hotel’s focus is on airline or airline-like revenue management, jetstar’s algorithms and AI-driven market analysis might appeal—though it's worth noting that no recent reviews or ratings support its current efficacy. For hotel properties aiming to increase direct bookings and improve guest engagement, Simplotel’s proven, recent, and highly-rated platform is the clear choice.
Edge: Simplotel.
Simplotel’s user experience is highly rated, with a 4.65/5 ease of use score and recent reviews praising its intuitive interface, easy navigation, and simple onboarding. Hotels find the platform friendly, especially with its mobile responsiveness and straightforward booking process, which translates into higher conversion rates.
Jetstar’s user rating is 0/5, indicating either a lack of recent adoption or support. The absence of current reviews makes it hard to assess its usability or onboarding process definitively, but the lack of recent feedback suggests limited ongoing support or development.
Edge: Simplotel.
Simplotel offers 37 unique features, including mobile responsiveness, multi-currency and multi-lingual support, abandoned cart recovery, loyalty programs, website and social media integrations, and detailed analytics—features vital for modern hotel marketing and booking optimization. jetstar has no exclusive features or integrations, indicating a basic or unsupported platform for hotel use.
Simplotel’s extensive feature set directly addresses common hotel needs, from branding to operational analytics, while jetstar’s limited scope makes it unsuitable for property-level booking management. If features matter to your growth, Simplotel’s offering outperforms jetstar by a wide margin.
Edge: Simplotel.
Simplotel’s support rating is 4.69/5, with recent reviews highlighting prompt responses, helpful staff, and proactive onboarding. Users appreciate their commitment to resolving issues quickly and guiding hotel teams through setup and optimization.
jetstar, lacking any recent reviews or ratings, offers no clear evidence of support quality. Its current support responsiveness and effectiveness are unknown, making it a risky choice for hotels that depend on responsive assistance.
Edge: Simplotel.
Simplotel integrates with 22 verified partners, including property management systems like Cloudbeds, Channel Managers, and marketing tools such as Triptease and The Hotels Network. These integrations enable seamless operations and better guest engagement, supporting your existing tech stack.
jetstar offers no verified integrations, limiting its ability to connect with your PMS, channel managers, or marketing platforms. Without integrations, managing bookings and data flow becomes more manual and error-prone.
Edge: Simplotel.
Simplotel’s recent reviews show a high overall rating of 4.75/5, with property segments like luxury hotels, boutique hotels, and resorts consistently giving top marks. Hotels of all sizes in diverse regions praise its interface, support, and features, indicating broad satisfaction.
jetstar’s review count is zero, and its rating is 0/5, implying no current user feedback or satisfaction data. The absence of recent reviews suggests it’s not actively used or supported by the hotel industry today.
Edge: Simplotel.
jetstar does not publicly display pricing, nor is there a freemium or trial information available, implying it may be a custom or legacy solution.
Simplotel charges a flat monthly fee of $500, with no additional implementation or setup costs announced. Its transparent pricing makes budgeting easier for hotels of all sizes.
Given the lack of transparent pricing for jetstar, Simplotel offers clearer value, especially considering its extensive feature set.
Edge: Simplotel.
Hotels that:
Not ideal if:
This product is better suited for niche applications outside typical hotel booking needs.
Hotels that:
Not ideal if:
Simplotel is suited for hotels aiming to grow their direct channel, from boutique properties to large resorts.
The core difference lies in their target markets: jetstar is a revenue management system for airlines, with no clear recent relevance or reviews for hotels, while Simplotel is a hotel-focused booking engine with proven, high ratings and a broad feature set.
If your goal is to increase direct bookings, improve guest experience, and benefit from detailed analytics, Simplotel is the obvious choice. Its recent reviews, high satisfaction scores, and extensive integrations make it the more reliable and versatile platform today.
Choose Simplotel if you want a feature-rich, well-supported booking engine that helps grow your hotel’s revenue. If you need airline-specific tools, consider jetstar, but note its current lack of hotel industry validation.
In conclusion: for most hotels, Simplotel remains the superior option—more recent user feedback, a wider feature set, and proven results point to its effectiveness. Jetstar appears outdated and unsupported for hotel use, making it an unlikely contender in today’s hospitality technology landscape.
According to HTR's product database, jetstar and Simplotel Booking Engine share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | jetstar |
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| Automated reporting | ||
| Mobile optimized/responsive | ||
| Pooled inventory | ||
| Pre-stay emails | ||
| Tariffs | ||
| Urgency messaging |
Showing top differences. 25 more features differ between these products.
What hoteliers love
Although customer support is generally rated as responsive and helpful, there are calls for more proactive communication. Monthly check-ins and traini... Although customer support is generally rated as responsive and helpful, there are calls for more proactive communication. Monthly check-ins and training materials are suggested for enhanced service.
Simplotel's booking engine stands out for its intuitive and user-friendly design, simplifying navigation for guests and hoteliers. Reviews consistentl... Simplotel's booking engine stands out for its intuitive and user-friendly design, simplifying navigation for guests and hoteliers. Reviews consistently mention improved booking experience and engagement, translating to increased bookings and customer satisfaction.
The platform enhances guest experiences by streamlining booking processes and supporting upselling and cross-selling services. This feature is cited f... The platform enhances guest experiences by streamlining booking processes and supporting upselling and cross-selling services. This feature is cited for adding value and contributing to increased revenue.
Where hoteliers push back
Many users appreciate the potential for customizing brand-specific templates and designs but express a demand for more flexibility. There is feedback... Many users appreciate the potential for customizing brand-specific templates and designs but express a demand for more flexibility. There is feedback on limited options for personalizing website layouts and dynamic content.
Simplotel provides robust analytics and reporting features aiding in data-driven decision-making and marketing strategies. Users find these insights b... Simplotel provides robust analytics and reporting features aiding in data-driven decision-making and marketing strategies. Users find these insights beneficial for optimizing bookings, although some suggest further advancements in analytics tools.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. jetstar and Simplotel Booking Engine share many core Booking Engine features, but each has unique capabilities. jetstar offers 0 verified integration partners, while Simplotel Booking Engine offers 22. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Simplotel Booking Engine leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
jetstar: No. Simplotel Booking Engine: No. Neither product currently offers a free tier. Most Booking Engine vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. jetstar has an HT Score of 0 and Simplotel has 90. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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