Jonas Chorum vs. RMS:
Which Is Right for You?

The Decision

Choosing the right property management system is essential for your hotel’s operational efficiency and guest satisfaction. Jonas Chorum by Jonas Hospitality and RMS by RMS both aim to streamline your hotel operations, but they approach this goal differently. Jonas Chorum is a full-featured PMS with a focus on user-friendliness and operational reliability, while RMS emphasizes automation, scalability, and guest engagement. Which one is more suited to your hotel’s needs?

Are you looking for a system that offers extensive features across multiple departments or a straightforward solution that keeps your front desk running smoothly? Let’s compare these two leading options to see which aligns best with your hotel’s priorities.

Is Jonas Chorum or RMS Better for Hotels?

Jonas Chorum and RMS both address essential hotel management needs, such as reservations, reporting, and guest data management. Jonas Chorum’s strengths lie in its intuitive interface and comprehensive reporting tools, praised for their reliability and ease of use. Conversely, RMS offers a wider array of features, including guest CRM, multi-lingual capabilities, channel management, and integrated POS systems.

However, RMS’s more expansive feature set and larger user base—over 7,000 properties globally—mean it receives more recent and diverse reviews. The RMS reviews are notably more current, with 20 reviews in the last six months versus Jonas’s none, indicating ongoing support and development. This suggests RMS is more actively maintained and evolving.

Do these differences matter more for your hotel’s specific operations and growth plans?

RMS vs Jonas Chorum: Which Should Your Hotel Choose?

If your hotel needs a simple, reliable PMS with strong reporting and basic operational tools, Jonas Chorum is a solid choice. It’s particularly suited for properties that prioritize ease of use, with a user rating of 4.59/5 and high support scores, especially in onboarding and customer service.

If your hotel requires a scalable platform with extensive features like integrated guest CRM, multi-lingual support, and built-in channel management, RMS is the better pick. RMS’s larger feature set—covering 26 unique features not available in Jonas—supports complex operations and growth flexibility, making it ideal for multi-property portfolios or properties seeking advanced automation.

In short, choose Jonas Chorum for straightforward operations and RMS for comprehensive, scalable management.

Is Jonas Chorum or RMS Easier to Use?

Jonas Chorum boasts a user satisfaction rating of 4.35/5 for ease of use, with reviews praising its intuitive interface and simple navigation. Users highlight its mobile access, straightforward report generation, and uncomplicated group booking management as major advantages. Onboarding scores are slightly above average at 4.13/5, and customer support is highly rated at 4.6/5, with many users noting prompt, knowledgeable assistance.

RMS, rated 4.28/5 for ease of use, is also praised for its user-friendly booking chart and real-time insights. Users commend its straightforward reservation and housekeeping modules, though some note that the interface can be more mobile-friendly. Support ratings are solid at 4.48/5, with positive comments about the helpfulness of the support team.

Edge: Jonas Chorum.

Which Has Better Features: Jonas Chorum or RMS?

Jonas Chorum offers unique features like a drag-and-drop tapechart, which streamlines room management visually—a feature RMS does not provide. RMS, however, boasts 26 features exclusive to its platform, including guest CRM, multi-lingual/multi-currency support, integrated channel management, POS, and guest feedback management.

RMS’s broader feature set supports properties with more complex operational needs, such as managing multiple revenue streams or guest communication channels. Jonas’s feature focus remains on core PMS functions and operational reporting, making it simpler but less versatile.

Edge: RMS.

Which Has Better Customer Support: Jonas Chorum or RMS?

Jonas Chorum’s customer support scores 4.6/5, with reviews highlighting its responsiveness and knowledgeable staff. Guests frequently mention prompt assistance, especially during onboarding and system issues, describing support as “responsive,” “friendly,” and “dedicated.”

RMS’s support scores 4.48/5, also praised for its helpfulness and rapid response times. Customers appreciate the support team’s patience, though some mention that support responsiveness can be hampered by time zone differences, particularly for international clients.

Edge: Jonas Chorum.

Which Has More Integrations: Jonas Chorum or RMS?

RMS’s integration count is significantly higher, with 112 verified partners, including major OTAs, payment processors, and business tools. Shared integrations, such as SiteMinder, Revinate, and Oracle Hospitality, are common, but RMS also supports integrations with Criton, Sage, and Unifocus, among others.

Jonas Hospitality offers 28 verified partners, including Hotek, Amadeus, and Shift4 Payments, but its smaller partner network limits integration options. RMS’s larger ecosystem makes it more adaptable for hotels seeking extensive third-party support.

Edge: RMS.

Which Do Hoteliers Rate Higher: Jonas Chorum or RMS?

Jonas Chorum’s recent reviews (none in the last six months) average 4.59/5, with hoteliers praising its simplicity, reliability, and comprehensive reporting. RMS, with 20 recent reviews, holds a 4.56/5 rating, often highlighted for its user-friendliness and scalability, especially in multi-property contexts.

In terms of hotel segments, Jonas is favored by branded hotels and resorts, with a 4.57/5 rating. RMS receives high marks from boutique hotels and motels, averaging 4.75/5, especially for its guest-centric features.

Overall, Jonas has more recent reviews, making its high rating more indicative of ongoing support. But RMS’s scores remain very close, reflecting a strong user base.

Edge: Jonas Chorum.

How Much Do Jonas Chorum and RMS Cost?

Jonas Hospitality does not list specific pricing details, suggesting it may be customized or requires direct contact for a quote. RMS is priced at a flat $800 monthly fee, with no free tier or trial available, indicating a straightforward, predictable expense.

While RMS’s pricing might seem higher upfront, it includes a broad range of features and integrations. Jonas’s value depends on your hotel’s specific needs and whether its customization costs or additional modules might increase overall investment.

What Type of Hotel Should Use Jonas Chorum?

• Hotels that prioritize ease of use and mobile access, such as independent hotels or small resorts.
• Properties seeking reliable reporting and operational control without extensive additional features.
• Hotels with a focus on group bookings and rate management, benefiting from Jonas’s intuitive rate adjustment tools.
• Teams that value high customer support responsiveness and straightforward onboarding.

Not ideal if...

• Your hotel operates multiple locations with complex needs requiring extensive integrations.
• You need advanced guest engagement tools or multi-currency/multi-lingual support.
• Your property is part of a large chain seeking centralized control over multiple PMS platforms.

What Type of Hotel Should Use RMS?

• Hotels or resorts with complex operations, such as RV parks or multi-property groups, benefiting from RMS’s scalability.
• Properties seeking automation, guest relationship management, and channel integration in one platform.
• Hotels that want to streamline payments and explore guest upgrade opportunities via the guest portal.
• Teams that plan rapid growth and need a platform capable of supporting expansion with integrated tools.

Not ideal if...

• Your hotel operates on a very tight budget, as RMS’s monthly fee adds up over time.
• You only need a basic PMS for simple reservation and check-in tasks.
• Your property has minimal online booking or channel management requirements.

RMS vs Jonas Chorum: The Bottom Line for Hotels

The core difference lies in scope: Jonas Chorum offers a focused, easy-to-use PMS tailored for properties that want reliable operations without complexity. RMS provides a broader, more flexible platform geared toward growth, automation, and guest engagement, supported by a larger partner ecosystem.

Choose Jonas Chorum if your hotel needs a user-friendly system that ensures stability and quick onboarding, especially for properties with straightforward operational demands. Its recent reviews and high satisfaction scores make it a dependable choice for smaller or independent hotels.

Opt for RMS if your hotel requires extensive features, multi-property scalability, and advanced automation. Its larger feature set and global presence make it better suited for growing hotel groups, resorts, or properties with complex needs.

In conclusion, for most hotels with active growth plans or complex operations, RMS’s recent reviews and extensive integrations make it the stronger candidate. Jonas Chorum remains an excellent choice for smaller hotels valuing simplicity and support.