Sorry, this functionality is only available for verified hoteliers
The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
Jonas Chorum vs. ThinkReservations PMS:
Which Is Right for You?
TLDR
We analyzed 420 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Jonas Hospitality shines when it comes to customer service , with exclusive features like Revenue management module and Guest App.
ThinkReservations shines in ease of use and ROI — especially for brand properties (0.0/5) , with exclusive features like Integrated Payment Terminal & Card Reader and Native Email Marketing.
How Does Jonas Chorum Compare to ThinkReservations PMS?
Side-by-side ratings based on 420 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | From $1,100/mo | From $500/mo |
| Verified Reviews | 25 | 395 |
What Are the Pros and Cons of Jonas Chorum vs ThinkReservations PMS?
After analyzing 420 verified reviews, Jonas Hospitality users most value its customer service, ease of use, continuous improvement, while ThinkReservations users highlight customer support, operational efficiency, data and reporting. Click any theme to see what reviewers say.
|
|
|
|---|---|
| Pros | |
|
+
Customer Service
▾
|
+
Customer Support
▾
|
|
+
Ease of Use
▾
|
+
Operational Efficiency
▾
|
|
+
Continuous Improvement
▾
|
+
Data and Reporting
▾
|
|
+
Advanced Reporting
▾
|
+
Integration with OTAs
▾
|
| Cons | |
|
−
User Interface and Accessibility
▾
|
−
Pricing and Fees
▾
|
|
−
Payment Processor Integration
▾
|
−
Security Features
▾
|
|
−
Reliability
▾
|
|
Jonas Hospitality vs ThinkReservations: Rankings by Hotel Segment
How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
|
|
|---|---|---|
| Small (10-24 rooms) ▾ | #70 1 reviews | #4 145 reviews |
| Mid-Size (25-74 rooms) ▾ | #28 21 reviews | #9 25 reviews |
| Large (75-199 rooms) | #37 2 reviews | #6 3 reviews |
| X-Large (200+ rooms) | — | #5 1 reviews |
By Property Type
| Segment |
|
|
|---|---|---|
| Boutique ▾ | #49 6 reviews | #7 100 reviews |
| Luxury ▾ | — | #7 70 reviews |
| Branded / Chain ▾ | #23 18 reviews | #7 24 reviews |
| Extended Stay ▾ | #21 9 reviews | #11 8 reviews |
By Region
| Segment |
|
|
|---|---|---|
| North America ▾ | #20 24 reviews | #1 386 reviews |
| Europe | — | #57 0 reviews |
| Asia Pacific | — | #32 0 reviews |
| Middle East | — | #32 0 reviews |
The Decision
Choosing the right property management system (PMS) can profoundly impact your hotel's operations, revenue, and guest experience. Jonas Chorum by Jonas Hospitality and ThinkReservations PMS both aim to streamline your workflows, but they cater to different hotel profiles and operational needs. While Jonas offers a broader feature set with extensive integrations, ThinkReservations emphasizes ease of use and strong OTA connectivity. Your decision hinges on your hotel’s size, complexity, and specific operational focus.
Both products aim to improve efficiency and guest management, but which aligns better with your hotel’s goals? Let’s explore their differences in depth.
Is Jonas Chorum or ThinkReservations PMS Better for Hotels?
Jonas Chorum and ThinkReservations PMS both serve as core operational platforms for hotels, yet they differ significantly in focus, features, and user base. Jonas targets larger or more complex properties, such as branded hotels, with its comprehensive suite of tools, including revenue management and integrated POS. ThinkReservations, by contrast, suits small to mid-sized inns, B&Bs, and vacation rentals with its user-friendly interface and OTA-focused features.
Jonas Chorum boasts a richer feature set with 15 exclusive features, compared to ThinkReservations’ 5, making it more suitable for hotels requiring detailed operational control. However, ThinkReservations’ simplicity and recent review activity (more recent reviews with 356 total reviews) make it the more current choice for hoteliers prioritizing ease of use.
Are you looking for a full-featured enterprise solution or a straightforward PMS for your small property? This fundamental difference will guide your choice.
Jonas Chorum vs ThinkReservations PMS: Which Should Your Hotel Choose?
If your hotel operates at a larger scale, needs advanced revenue management, or requires integrated retail and restaurant solutions, Jonas Chorum is the clear choice. Its high rating (4.59/5 from 24 reviews) and extensive integrations—with 28 verified partners—make it ideal for properties seeking a robust, all-in-one platform.
Conversely, if your hotel is a B&B, inn, or small resort with a focus on efficiency, guest communication, and OTA connectivity, ThinkReservations is more suitable. Its near-perfect rating (4.88/5 from 356 reviews) and widespread use across North America’s small properties highlight its user-friendliness and effective channel integrations.
In summary, choose Jonas if you need deep operational features; pick ThinkReservations if simplicity and OTA integration are your priorities.
Is Jonas Chorum or ThinkReservations PMS Easier to Use?
ThinkReservations scores higher in ease of use, with a 4.82/5 rating compared to Jonas Chorum’s 4.35/5. Recent reviews praise ThinkReservations’ intuitive interface, straightforward onboarding, and the ability to manage bookings with minimal training. Its design emphasizes simplicity, allowing staff to adapt quickly and reduce operational errors.
Jonas Chorum offers a user-friendly interface but receives some criticism for occasional system freezes and more complex navigation, reflecting its broader feature set. Users report a steeper learning curve and longer onboarding times.
Edge: ThinkReservations.
Which Has Better Features: Jonas Chorum or ThinkReservations?
Jonas Chorum shines with a total of 34 shared features plus 15 exclusive tools, including integrated CRS, revenue management, guest app, online checkout, ID scanning, and housekeeper mobile apps. Its unique features cater to full-scale hotel operations and multi-property management, giving your team deeper control over revenue and guest services.
ThinkReservations offers only 5 features exclusive to it, such as gift vouchers, multi-currency support, integrated payment terminal, multilingual capabilities, and native email marketing. While these are valuable, they are less comprehensive for larger properties.
Overall, Jonas has a broader and more advanced feature set, making it the superior choice for complex hotel operations.
Edge: Jonas Chorum.
Which Has Better Customer Support: Jonas Chorum or ThinkReservations?
ThinkReservations outperforms Jonas Chorum in customer support ratings, with a 4.82/5 score based on recent reviews, and many users describe their support team as accessible, knowledgeable, and responsive. Multiple reviews highlight how the support team acts like an extension of their staff, providing timely help and ongoing improvements.
Jonas Chorum’s support also receives high praise, with a 4.6/5 rating, and users appreciate its responsiveness. However, some mention that support could be more proactive during system freezes or technical issues.
Edge: ThinkReservations.
Which Has More Integrations: Jonas Chorum or ThinkReservations?
Jonas Chorum offers 28 verified integrations, including industry leaders like SiteMinder, Revinate, and Shift4 Payments. Shared partners like Whistle and INTELITY strengthen its connectivity, especially for larger operations.
ThinkReservations has 16 verified partners, including Expedia, Airbnb, Tripadvisor, and TrustYou. Its integrations are reliable for small properties and vacation rentals, but less extensive than Jonas.
Overall, Jonas has the edge for extensive integrations, especially if your property relies on multiple external systems.
Edge: Jonas Chorum.
Which Do Hoteliers Rate Higher: Jonas Chorum or ThinkReservations?
ThinkReservations enjoys a higher overall rating (4.88/5 from 356 reviews) versus Jonas Chorum’s 4.59/5 from 24 reviews. Recent reviews highlight its ease of use, excellent support, and ability to streamline small property operations, especially for B&Bs and inns.
Jonas Chorum’s reviews commend its reliability, comprehensive reporting, and operational control but are limited in number and recency. Larger properties with more complex needs tend to appreciate Jonas’s depth despite some usability concerns.
In summary, for current and highly positive feedback, ThinkReservations leads, especially among small properties.
Edge: ThinkReservations.
How Much Do Jonas Chorum and ThinkReservations Cost?
Jonas Chorum does not list a standard pricing model or free trial, indicating custom quotes based on property size and needs. This lack of transparency means your hotel must engage directly for pricing.
ThinkReservations charges a flat $500 monthly fee, with no setup fees or clear tiered pricing, making it straightforward for small hotels and B&Bs to budget.
Your decision may depend on your willingness to negotiate or pay a flat fee versus a custom quote.
What Type of Hotel Should Use Jonas Chorum?
- Hotels that operate multiple properties or have complex revenue streams.
- Properties needing advanced revenue management, POS, and integrated staff apps.
- Large resorts, branded hotels, or properties with retail and restaurant components.
- Teams that require detailed reporting, automation, and rule-based room assignments.
- Hotels prioritizing operational reliability over ease of setup.
Not ideal if your property is small, with straightforward operations, or limited technology experience.
What Type of Hotel Should Use ThinkReservations?
- Small inns, B&Bs, and vacation rentals seeking an easy-to-manage system.
- Hotels focused on streamlining booking, guest communication, and OTA connections.
- Properties wanting a quick setup with minimal training.
- Teams that prioritize customer support and intuitive workflows.
- Hotels looking for affordable, reliable channel management and upselling tools.
Not ideal if your hotel needs extensive operational control or advanced revenue tools.
The Bottom Line for Hotels
Jonas Chorum offers a broad suite of features suitable for larger, complex properties that require detailed control over operations, revenue, and integrations. It’s best when your property demands deep customization and multi-channel management, despite a steeper learning curve.
ThinkReservations caters to small and mid-sized properties that value simplicity, excellent support, and OTA connectivity. Its high ratings and recent reviews suggest it’s the better choice if ease of use and quick onboarding are your priorities.
If your hotel is growing or needs advanced features, Jonas is the stronger option. For small properties seeking an intuitive, supportive, and cost-effective platform, ThinkReservations is the safer choice.
This detailed comparison should help guide your decision based on your hotel’s size, operational complexity, and strategic priorities.
How Much Do Jonas Chorum and ThinkReservations PMS Cost?
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
|
|
|
|
|---|---|---|
| Starting Price | From $1,100/mo | From $500/mo |
Which Features Does Jonas Chorum Have That ThinkReservations PMS Doesn't (and Vice Versa)?
According to HTR's product database, Jonas Chorum and ThinkReservations PMS share 34 features. Here are the key differences — features one has that the other lacks.
| Feature |
|
|
|---|---|---|
| Gift Vouchers | ||
| Guest App | ||
| ID Scanning & Registration Pre-fill | ||
| Integrated CRS | ||
| Integrated ID & Passport Scanner | ||
| Integrated Payment Terminal & Card Reader | ||
| Multi-currency | ||
| Multi-lingual | ||
| Native Email Marketing | ||
| Online Checkout | ||
| Revenue management module |
Showing top differences. 8 more features differ between these products.
Real-World Results: Jonas Hospitality vs ThinkReservations by Business Goal
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"I became aware of ThinkReservations at a trade show in the US, and I could see right away that it would help Blue Tang Inn streamline our operations, increase our booking and upsel..."
No published case study for this goal yet.
"ThinkReservations Digital Registration has streamlined our check in process, making my job so much easier. Being able to ask guests for their ID and credit card ahead of time, agre..."
No published case study for this goal yet.
"We try to take care of all the needs of our guests so that they have an experience rather than just a stay"
Jonas Hospitality vs ThinkReservations: The Bottom Line
What hoteliers love
Jonas Chorum's customer service receives high praise for being responsive, knowledgeable, and eager to solve issues. Specific mentions of exemplary em... Jonas Chorum's customer service receives high praise for being responsive, knowledgeable, and eager to solve issues. Specific mentions of exemplary employees highlight the personalized support experienced by many users.
The PMS's simplicity and intuitive design make it easy to use for staff, including new hires, thus reducing training time and improving operational ef... The PMS's simplicity and intuitive design make it easy to use for staff, including new hires, thus reducing training time and improving operational efficiency. Users commend the system's capabilities in handling group bookings and rates.
Hoteliers have noted that Jonas Chorum actively seeks user feedback and often implements suggested improvements. This responsiveness fosters a collabo... Hoteliers have noted that Jonas Chorum actively seeks user feedback and often implements suggested improvements. This responsiveness fosters a collaborative relationship between the company and its clients, supporting service evolution.
Where hoteliers push back
Many users appreciate Jonas Chorum's easy-to-navigate UI and cross-platform accessibility. It supports functions like group blocking and report genera... Many users appreciate Jonas Chorum's easy-to-navigate UI and cross-platform accessibility. It supports functions like group blocking and report generation efficiently, making it user-friendly for both beginners and experienced staff.
Jonas Chorum's enforceable payment processor integration has been a significant negative point. Users are required to use a specific processor, incurr... Jonas Chorum's enforceable payment processor integration has been a significant negative point. Users are required to use a specific processor, incurring additional costs and facing operational disruptions. This mandatory integration affects several properties, adding financial and operational strain.
Unique capabilities
What hoteliers love
Though already noted as excellent by many, a few reviews express the desire for additional support on weekends to better handle urgent inquiries.
ThinkReservations aids in streamlining operations through digital registration, night audits, and easy management of booking and check-in processes, a... ThinkReservations aids in streamlining operations through digital registration, night audits, and easy management of booking and check-in processes, allowing staff to focus more on guest interactions.
The system offers comprehensive data and reporting features, enabling hoteliers to make informed decisions on pricing, guest satisfaction, and strateg... The system offers comprehensive data and reporting features, enabling hoteliers to make informed decisions on pricing, guest satisfaction, and strategy planning.
Where hoteliers push back
Some reviews highlight issues with the pricing structure, including dissatisfaction with channel manager fees and the high price of features like Thin... Some reviews highlight issues with the pricing structure, including dissatisfaction with channel manager fees and the high price of features like ThinkMessenger.
Mandatory two-step authentication is a point of frustration for some users, who find it burdensome and wish for lower security settings.
Ranks higher for
Unique capabilities
Where the ratings diverge most
Frequently Asked Questions About Jonas Chorum vs ThinkReservations PMS
Can Jonas Chorum replace ThinkReservations PMS?
It depends on your requirements. Jonas Chorum and ThinkReservations PMS share many core Property Management Systems features, but each has unique capabilities. Jonas Chorum offers 28 verified integration partners, while ThinkReservations PMS offers 16. Review the feature comparison above to see where they differ before switching.
Which is better for small or independent hotels?
Small hotels should prioritize ease of use and fast onboarding. ThinkReservations PMS leads in ease of use at 4.8/5 vs 4.4/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Do Jonas Chorum or ThinkReservations PMS offer a free plan?
Jonas Chorum: No. ThinkReservations PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
How Does HTR Evaluate and Rank Jonas Chorum and ThinkReservations PMS?
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Jonas Hospitality has an HT Score of 18 and ThinkReservations has 89. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
What Other Property Management Systems Comparisons Are Hoteliers Reading?
Explore more head-to-head comparisons based on verified hotelier reviews.
Get personalized product recommendations
Product recommendations advisor
