The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 84 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
KAS Lock Software shines .
OpenKey shines in ease of use and customer support — especially for brand properties (2.8/5) , with exclusive features like Guest Management Dashboard and Mobile Checkin.
Side-by-side ratings based on 84 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $500/mo |
| Verified Reviews | 0 | 84 |
After analyzing 84 verified reviews, KAS Lock Software users most value its , while OpenKey users highlight guest satisfaction, app usability, bypass front desk. Click any theme to see what reviewers say.
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Guest Satisfaction
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App Usability
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Bypass Front Desk
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Contactless Check-In
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Customer Support
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Guest Communication
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How each product ranks among Hotel Keyless Entry Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | KAS Lock Software |
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|---|---|---|
| Small (10-24 rooms) ▾ | — | #3 14 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #1 55 reviews |
| Large (75-199 rooms) ▾ | — | #3 11 reviews |
| X-Large (200+ rooms) | — | #9 0 reviews |
By Property Type
| Segment | KAS Lock Software |
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| Boutique ▾ | — | #1 66 reviews |
| Luxury ▾ | — | #2 62 reviews |
| Branded / Chain ▾ | — | #4 10 reviews |
| Extended Stay | — | #5 3 reviews |
By Region
| Segment | KAS Lock Software |
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| North America ▾ | — | #1 76 reviews |
| Asia Pacific | — | #2 1 reviews |
When evaluating keyless entry systems, your hotel needs a reliable, easy-to-use platform that enhances guest experience while streamlining operations. Both KAS Lock Software and OpenKey aim to deliver digital access solutions, but they differ significantly in features, market presence, and user feedback. Your choice hinges on whether you prioritize a well-established platform with extensive integrations or a newer, feature-rich system with strong customer satisfaction.
Both products address the core problem of replacing traditional keys with digital alternatives, reducing physical contact, and improving security. However, KAS Lock Software’s focus on remote management and security hardware contrasts with OpenKey’s emphasis on mobile app-based access and guest convenience. Which aligns better with your hotel’s operational goals and guest expectations?
KAS Lock Software offers a comprehensive approach to access control, managing Bluetooth, RFID, and PIN-based keys remotely. Its core strength lies in its hardware-centric design, suitable for properties that require robust physical security integration.
OpenKey, by contrast, primarily focuses on mobile-based keys via smartphones, supporting a fast, contactless check-in process that appeals to modern travelers. Its platform seamlessly integrates with numerous property management and lock providers, making it highly adaptable.
While KAS Lock Software is tailored for organizations needing security hardware management, OpenKey is optimized for hotels seeking a quick, guest-friendly mobile key solution. Do you want to prioritize hardware security or guest convenience?
If your hotel needs a widely adopted mobile key platform with high guest satisfaction and ease of use, go with OpenKey. Its 69 reviews and 4.26/5 rating, along with recent positive feedback, show it’s trusted in the industry for contactless convenience.
If your team requires a hardware management system that offers remote control over physical locks with Bluetooth, RFID, and PIN capabilities, KAS Lock Software might seem appealing, but it lacks recent reviews and a defined user base. Its zero ratings and review count suggest less market validation.
For properties prioritizing guest experience and operational efficiency, OpenKey’s user-friendly app and extensive integrations make it the clear choice. Conversely, if security hardware control is paramount, further validation of KAS Lock Software’s capabilities is needed.
OpenKey stands out with a 4.45/5 ease-of-use rating based on reviews emphasizing its intuitive mobile app, quick onboarding, and smooth guest experience. Guests appreciate its seamless mobile check-in and the convenience of smartphone access, with some reviewers noting the app’s simplicity even during busy periods.
KAS Lock Software, on the other hand, has a 0/5 rating for ease of use, indicating it lacks recent user feedback or positive reviews. Its hardware-centric approach may require more technical setup and staff training, making it less accessible for hotels wanting a quick, guest-facing solution.
Edge: OpenKey.
OpenKey offers 16 distinct features, including mobile check-in, notifications, multi-property management, guest dashboard, and remote access via their SDK — all designed to improve guest experience and operational management. Its features target hospitality needs, making it versatile for different property types.
KAS Lock Software provides no listed features beyond its core hardware management capabilities, with no added digital or guest interaction functionalities. This limits its appeal to properties seeking a comprehensive, digitally-enabled guest experience.
Edge: OpenKey.
OpenKey’s reviews highlight quick support response and helpful service, with a 4.25/5 support rating. Hotel staff and managers often mention their support team’s responsiveness, especially during technical issues or onboarding, which is vital for maintaining smooth operations.
KAS Lock Software has no recent reviews or support ratings available, making it difficult to assess its support quality. Without recent customer feedback, it’s uncertain whether their support matches the responsiveness and helpfulness seen with OpenKey.
Edge: OpenKey.
OpenKey boasts 34 verified partners, including over 50 PMS and lock providers, integrating with systems like Cloudbeds, Stayntouch, and SALTO. Its broad integration ecosystem enables hotels to connect easily with existing management software and hardware.
KAS Lock Software has 6 verified partners, including some prominent hotel management systems, but its fewer integrations limit flexibility and scalability for most hotels. Its narrower ecosystem may restrict integration options for complex property setups.
Edge: OpenKey.
OpenKey’s recent reviews, with a 4.36/5 rating from 61 reviews, indicate high hotelier satisfaction. Hotels in various segments, including luxury and resorts, appreciate its contactless convenience and seamless guest experience, especially during COVID.
KAS Lock Software has no recent reviews or ratings, making it impossible to gauge hotelier satisfaction. Its lack of feedback suggests it may not be as widely adopted or trusted as OpenKey.
Edge: OpenKey.
KAS Lock Software’s pricing details are unavailable, suggesting it may be tailored or variable based on hardware and system needs. Its lack of transparent pricing could be a barrier for hotels seeking predictable budgets.
OpenKey charges a flat $500 setup fee, with no monthly fees listed. Its straightforward pricing makes it easier for hotels to evaluate total costs without hidden charges.
Not ideal if your hotel prioritizes quick deployment, guest mobile access, or seamless integration with PMS.
Not ideal if your property does not prioritize mobile keys or has limited PMS integration needs.
The core difference is that OpenKey is a mobile-first platform designed to improve guest experience, while KAS Lock Software provides hardware-centric access management. For hotels seeking a guest-friendly, fast, and widely adopted mobile key solution, OpenKey is the clear choice.
Choose KAS Lock Software if your hotel needs remote management of physical locks and hardware security, especially for non-hospitality properties. Its lack of recent reviews and limited features make it less suitable for hotels prioritizing digital guest experience.
If your primary goal is operational efficiency and a robust, guest-facing mobile key platform with extensive integrations, OpenKey’s proven track record and high hotelier ratings make it the best fit. For hardware-focused access control, further validation of KAS Lock Software’s offerings is advisable before proceeding.
This comprehensive comparison should guide your hotel’s decision-making process, ensuring you select the keyless entry system that aligns with your operational needs and guest expectations.
Hotel Keyless Entry Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
| KAS Lock Software |
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| Starting Price | — | From $500/mo |
According to HTR's product database, KAS Lock Software and Openkey.co share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | KAS Lock Software |
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| Guest Management Dashboard | ||
| Keyless Entry | ||
| Mobile Checkin | ||
| Multi-property Management | ||
| Notifications | ||
| Whitelabel Capability |
Showing top differences. 4 more features differ between these products.
What hoteliers love
Overall, OpenKey has been well-received by guests, who appreciate the convenience of mobile keys, the ease of use, and the reduced need to carry physi... Overall, OpenKey has been well-received by guests, who appreciate the convenience of mobile keys, the ease of use, and the reduced need to carry physical keys. This positive feedback is a testament to its functionality and user experience.
The app is generally praised for its user-friendly interface, but some users feel that improvements could be made in terms of navigation and additiona... The app is generally praised for its user-friendly interface, but some users feel that improvements could be made in terms of navigation and additional features like in-app reset options for keys, and integrated guest services.
OpenKey's mobile key feature allows guests to bypass the front desk and go directly to their rooms, significantly enhancing operational efficiency and... OpenKey's mobile key feature allows guests to bypass the front desk and go directly to their rooms, significantly enhancing operational efficiency and guest satisfaction. This feature minimizes waiting time and offers a seamless check-in experience, particularly praised during busy periods.
Where hoteliers push back
Customer support for OpenKey is generally responsive and helpful, though some users report delays in receiving assistance and a need for more proactiv... Customer support for OpenKey is generally responsive and helpful, though some users report delays in receiving assistance and a need for more proactive communication regarding updates and fixes.
Several reviews highlight the need for better guest communication features within the app, such as clearer instructions for app use or notifications w... Several reviews highlight the need for better guest communication features within the app, such as clearer instructions for app use or notifications when rooms are ready. Enhancing these communication channels could further improve guest satisfaction and operational efficiency.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. KAS Lock Software and Openkey.co share many core Hotel Keyless Entry Systems features, but each has unique capabilities. KAS Lock Software offers 6 verified integration partners, while Openkey.co offers 34. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Openkey.co leads in ease of use at 4.5/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
KAS Lock Software: No. Openkey.co: No. Neither product currently offers a free tier. Most Hotel Keyless Entry Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. KAS Lock Software has an HT Score of 0 and OpenKey has 39. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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