The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 174 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Goki shines in ease of use and customer support , with exclusive features like Guest Management Dashboard and Mobile App.
KAS Lock Software shines .
Side-by-side ratings based on 174 verified hotelier reviews on HTR.
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| Starting Price | From $400/mo | Contact sales |
| Verified Reviews | 174 | 0 |
After analyzing 174 verified reviews, Goki users most value its keyless entry, remote access management, guest communication, while KAS Lock Software users highlight . Click any theme to see what reviewers say.
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KAS Lock Software |
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Keyless Entry
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Remote Access Management
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Guest Communication
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Integration with Activities
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Connectivity Issues
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Support Response Time
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Signal Strength
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How each product ranks among Hotel Keyless Entry Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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KAS Lock Software |
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| Small (10-24 rooms) ▾ | #1 91 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #3 52 reviews | — |
| Large (75-199 rooms) ▾ | #2 13 reviews | — |
| X-Large (200+ rooms) ▾ | #2 11 reviews | — |
By Property Type
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KAS Lock Software |
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| Boutique ▾ | #2 50 reviews | — |
| Luxury ▾ | #3 30 reviews | — |
| Branded / Chain ▾ | #3 16 reviews | — |
| Extended Stay ▾ | #1 20 reviews | — |
By Region
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KAS Lock Software |
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| North America ▾ | #4 20 reviews | — |
| Europe ▾ | #1 45 reviews | — |
| Asia Pacific | #3 1 reviews | — |
Choosing between Goki by Goki and KAS Lock Software hinges on your hotel’s operational needs, guest experience priorities, and regional presence. Both products aim to provide keyless entry solutions, but they differ significantly in features, user feedback, and market reach. While KAS Lock Software offers extensive remote management capabilities, Goki excels in user experience, integration, and recent reviews. Which system aligns better with your hotel's goals and staff capacity?
Goki and KAS Lock Software both address the need for digital access control but diverge in scale and focus. Goki offers a hardware-software integrated system designed specifically for hospitality, with features like guest messaging, remote check-in, and multi-property management. KAS Lock Software provides a remote management platform for Bluetooth, PIN, and RFID access, catering to a broad range of facilities beyond hotels. Given the lack of recent reviews for KAS Lock, and Goki’s high ratings and user satisfaction, Goki clearly leads for hotel-specific needs. Do you need a dedicated hotel solution or a more generalized access platform?
If your hotel prioritizes guest experience, operational efficiency, and a proven track record, go with Goki. Its 155 reviews, 4.2/5 rating, and recent positive feedback demonstrate its reliability and user satisfaction. If your property requires managing multiple access points remotely with a focus on security and versatility across property types, KAS Lock Software might seem appealing, but the lack of recent reviews and hotel-specific feedback make Goki the more trustworthy choice for hotels.
For hotels seeking a proven, easy-to-adopt system that enhances guest communication and reduces costs, Goki’s the clear pick. Conversely, if your focus is on managing various property types with a flexible, hardware-agnostic platform, KAS could serve broader needs—though its lack of recent hotel-specific data weakens its case.
Goki’s UI, rated 4.79/5, and onboarding process, rated 4.58/5, reflect a user-friendly experience with high staff adoption levels. Customers praise its intuitive mobile app, seamless integration, and straightforward setup, with some noting that guests find check-in instructions simple. KAS Lock Software, with no recent reviews or ratings, offers a management platform but lacks publicly available feedback on ease of use for hotel staff. Based on current data, Edge: Goki.
Goki boasts 12 exclusive features, including guest management dashboards, notifications, multi-property management, keyless entry, remote check-in, and a developer SDK. It also integrates with many PMS systems and offers advanced hardware solutions like door locks and upgrade kits. KAS Lock Software provides Bluetooth, PIN, and RFID access management but does not detail additional unique features or integrations specific to hotels. Given Goki’s comprehensive feature set, Edge: Goki.
Goki’s customer support rating of 4.75/5 and reviews highlight quick, responsive assistance and proactive communication. Users appreciate the top-tier support, citing quick problem resolution and helpful onboarding. KAS Lock Software lacks recent reviews or detailed support ratings, making it difficult to assess service quality. Based on available data, Edge: Goki.
Goki integrates with 20 verified partners, including major platforms like Cloudbeds, GuestPoint, RMS, and WebRezPro, and covers regions across North America, Europe, Asia Pacific, and more. KAS Lock Software connects with six partners, including Cloudbeds, GuestPoint, and SiteMinder, but its regional presence is not specified. Goki’s broader integration ecosystem makes it more adaptable for hotel operations. Edge: Goki.
Goki, with over 150 reviews in the past six months, maintains a high rating of 4.2/5 and a remarkable NPS of 9.5/10. Its reviews praise ease of use, support, and operational benefits across boutique hotels, hostels, and small properties. KAS Lock Software, with no recent reviews or ratings, cannot be compared on this metric. Clearly, hotelier satisfaction favors Goki.
Goki’s pricing is straightforward: a base fee of $400, with no monthly fees, implementation, or freemium options. KAS Lock Software’s pricing details are unavailable, making price comparison impossible. Given Goki’s transparency and affordability, it offers better value upfront for hotels.
The core difference lies in their target markets: Goki is a hospitality-focused, hardware-enabled system with a proven track record, while KAS Lock Software is a broad, remote management platform for multiple facility types. Goki stands out with its high ratings, recent reviews, and extensive integrations, making it the smarter choice for hotels.
Choose Goki if you want a reliable, easy-to-use system that enhances guest experience and reduces operational costs. Select KAS Lock Software if your needs extend beyond hotels to diverse property types and you prioritize remote management capabilities, though limited hotel-specific feedback makes it less ideal for hoteliers.
In conclusion, for hotel operators seeking a trusted, reviewed, and well-supported system, Goki remains the clear recommendation. Its recent stellar reviews and high satisfaction scores give you confidence in its ability to meet your needs now and in the future.
Hotel Keyless Entry Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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KAS Lock Software | |
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| Starting Price | From $400/mo | — |
According to HTR's product database, Goki and KAS Lock Software share 0 features. Here are the key differences — features one has that the other lacks.
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KAS Lock Software |
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| Guest Management Dashboard | ||
| Keyless Entry | ||
| Mobile App | ||
| Multi-Property Management | ||
| Notifications | ||
| Remote Checkin |
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"We want our competitive advantage to be our Efficiency, we seek to differentiate ourselves from the positioning of traditional hostels that run manual operations and define our ide..."
No published case study for this goal yet.
"THE BLUE was one of the first fully digital hotels in Australia and with goki having the integration to our preferred PMS it was a no brainer to give it a go. With a contactless an..."
No published case study for this goal yet.
What hoteliers love
Goki's keyless entry system is praised for providing a seamless experience and improving security by abolishing the need for physical keys. Guests app... Goki's keyless entry system is praised for providing a seamless experience and improving security by abolishing the need for physical keys. Guests appreciate the convenience, and hoteliers highlight its contribution to smoother check-ins and enhanced operational efficiency.
Reviewers discussed the value of managing room access remotely, allowing for flexibility in guest arrivals and reducing the workload at the front desk... Reviewers discussed the value of managing room access remotely, allowing for flexibility in guest arrivals and reducing the workload at the front desk, particularly beneficial for properties with limited staff or no 24-hour operation.
The integrated messaging feature allows hotels to communicate efficiently with guests, enhancing the guest experience by addressing concerns or prefer... The integrated messaging feature allows hotels to communicate efficiently with guests, enhancing the guest experience by addressing concerns or preferences quickly. It has been particularly praised for transparency in informing guests about events or issues.
Where hoteliers push back
A few reviewers mentioned connectivity issues with Goki's system, such as problems when the internet goes down. These interruptions can affect the sys... A few reviewers mentioned connectivity issues with Goki's system, such as problems when the internet goes down. These interruptions can affect the system's efficacy, suggesting room for improvement in offline capabilities.
While Goki's support team is generally responsive, some users noted delays in communication, particularly those based in areas with significant time z... While Goki's support team is generally responsive, some users noted delays in communication, particularly those based in areas with significant time zone differences from Goki's support team.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Goki and KAS Lock Software share many core Hotel Keyless Entry Systems features, but each has unique capabilities. Goki offers 20 verified integration partners, while KAS Lock Software offers 6. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Goki leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Goki: No. KAS Lock Software: No. Neither product currently offers a free tier. Most Hotel Keyless Entry Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Goki has an HT Score of 100 and KAS Lock Software has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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