The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 83 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Klikhotel.com shines .
roommaster shines in ease of use and customer support — especially for brand properties (5.0/5) , with exclusive features like Mobile optimized/responsive and Urgency messaging.
Side-by-side ratings based on 83 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $500/mo |
| Verified Reviews | 0 | 83 |
After analyzing 83 verified reviews, Klikhotel.com users most value its , while roommaster users highlight user-friendly design, secure automated transactions, ai chatbox for web booking. Click any theme to see what reviewers say.
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User-friendly Design
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Secure Automated Transactions
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AI Chatbox for Web Booking
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Processing Fees
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How each product ranks among Booking Engine vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | Klikhotel.com |
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|---|---|---|
| Small (10-24 rooms) ▾ | — | #16 29 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #14 33 reviews |
| Large (75-199 rooms) ▾ | — | #21 6 reviews |
| X-Large (200+ rooms) | — | #26 1 reviews |
By Property Type
| Segment | Klikhotel.com |
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| Boutique ▾ | — | #16 33 reviews |
| Luxury ▾ | — | #34 8 reviews |
| Branded / Chain ▾ | — | #20 14 reviews |
| Extended Stay ▾ | — | #22 4 reviews |
By Region
| Segment | Klikhotel.com |
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| North America ▾ | — | #4 61 reviews |
| Europe | — | #32 3 reviews |
| Middle East | — | #24 0 reviews |
Choosing the right booking engine for your hotel hinges on your operational needs, growth ambitions, and user experience expectations. Both Klikhotel.com and RoomMaster aim to simplify booking management, but they diverge significantly in features, support, and market reach. With RoomMaster's recent surge in reviews and higher overall ratings, it clearly holds the edge, especially for hotels prioritizing robust features and proven support.
Do you prioritize extensive features and proven support, or are you looking for a straightforward, easier-to-implement solution? The answer depends largely on your hotel’s size, segment, and growth strategy.
Klikhotel.com presents itself as an all-in-one property management offering, but it suffers from a lack of recent reviews, with a perfect 0/5 rating and no customer feedback in the last six months. This absence makes it difficult to gauge its current performance or support quality.
In contrast, RoomMaster has 70 reviews, with 16 recent ones, showing active engagement and ongoing updates, and it boasts an 89% likelihood to recommend, reflecting strong customer satisfaction. While Klikhotel may promise ease and centralization, RoomMaster’s established presence, extensive feature set, and positive recent reviews make it the more reliable choice.
Are you willing to gamble on a product with no recent feedback, or do you prefer a well-reviewed system with a proven track record?
If your hotel needs a feature-rich booking engine with advanced customization, multi-channel integrations, and a solid reputation, RoomMaster is the clear winner. It supports 32 unique features like mobile responsiveness, loyalty integrations, multi-currency, and rate optimization, which Klikhotel simply doesn't offer.
However, if you seek a straightforward, possibly more simplified platform with less complexity, Klikhotel’s lack of detailed features and user reviews suggests it might be suitable for very small or niche properties. For hotels aiming for growth, adaptability, and data-driven insights, RoomMaster's extensive feature set and positive user reviews are the better fit.
Would your hotel benefit more from a scalable, full-featured platform or a minimalistic system?
RoomMaster’s reviews consistently highlight its user-friendly interface, with ratings around 4.43/5 and positive feedback on staff onboarding. Users mention that the back-office features are easy to navigate, even for first-timers, and that staff adoption is smooth.
Klikhotel.com offers no recent reviews or ratings, making it impossible to assess its ease of use. Given the lack of feedback, there's a high risk of it being less intuitive or requiring extensive onboarding.
Edge: RoomMaster.
RoomMaster offers 32 exclusive features, including mobile optimization, multi-lingual support, loyalty programs, rate plan comparisons, email automation, and social media integration. Many of these are absent in Klikhotel.com, which provides no detailed features list, limiting its appeal for hotels with complex needs.
Klikhotel.com appears to lack any of these advanced features, suggesting it may be more suitable for very small or basic operations. If your hotel needs advanced tools to boost revenue and guest engagement, RoomMaster's comprehensive feature set makes it the better choice.
Edge: RoomMaster.
RoomMaster’s support ratings average around 4.16/5, with reviews praising quick, helpful responses and excellent support. Hoteliers emphasize that support staff are helpful and responsive, making onboarding and troubleshooting smoother.
Klikhotel.com has no recent reviews or ratings, creating uncertainty about support quality and responsiveness. Without recent customer feedback, it’s safer to trust RoomMaster’s demonstrated support excellence.
Edge: RoomMaster.
RoomMaster boasts 56 verified integrations, including popular PMS, CRM, accounting, and distribution platforms like Sage, GuestCentric, Otelier, and more. Its wide array of integrations supports complex hotel operations and revenue channels.
Klikhotel.com offers no verified partner integrations, limiting its connectivity and potential for scaling. For hotels relying on diverse systems, RoomMaster’s extensive integrations are a significant advantage.
Edge: RoomMaster.
RoomMaster’s recent reviews reflect a 4.31/5 overall rating, with high marks from varied property types, especially boutique hotels and resorts. Its 8.7/10 NPS and 89% likelihood to recommend demonstrate strong user satisfaction and loyalty.
Klikhotel.com lacks recent reviews altogether, making it impossible to assess current user sentiment. Based on available data, RoomMaster clearly outperforms in hotel ratings and user trust.
Edge: RoomMaster.
Klikhotel.com does not publicly disclose pricing, suggesting a customized quote or possibly a limited or niche market. In contrast, RoomMaster’s pricing starts at $500/month, with no mention of hidden fees, making costs transparent and predictable.
While Klikhotel might be more affordable or flexible for very small properties, RoomMaster’s pricing aligns with its extensive features and support, providing value for hotels seeking comprehensive solutions.
Not ideal if your hotel:
Not ideal if your hotel:
RoomMaster’s strength lies in its extensive feature set, proven support, and active customer base, making it ideal for hotels ready to scale or operate complex systems. Its recent reviews, high ratings, and broad integrations demonstrate reliability and growth potential.
Klikhotel.com, with no recent feedback and limited features, may appeal only to very small properties seeking basic booking management. Its lack of recent reviews raises questions about support quality and ongoing development, making it less suitable for hotels aiming for growth or operational sophistication.
If your hotel values automation, customization, and support, RoomMaster is the clear choice. If you need a basic, straightforward solution with minimal complexity, Klikhotel might suffice—but be aware of the potential limitations.
In conclusion, for hotels serious about growth and reliability, RoomMaster stands out as the stronger, more trusted option.
Booking Engine pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
| Klikhotel.com |
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| Starting Price | — | From $500/mo |
According to HTR's product database, Klikhotel.com and roommaster booking engine share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | Klikhotel.com |
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| A/B testing & optimization | ||
| Mobile optimized/responsive | ||
| Pooled inventory | ||
| Tariffs | ||
| Urgency messaging | ||
| Wedding & corporate booking modules |
Showing top differences. 20 more features differ between these products.
We analyzed 1 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"We’re an independent hotel surrounded by giants, but roomMaster gave us the tools we needed to stand tall alongside them."
What hoteliers love
The booking engine's interface is praised for its simplicity, allowing hotel staff to learn and navigate the system efficiently. The intuitive layout... The booking engine's interface is praised for its simplicity, allowing hotel staff to learn and navigate the system efficiently. The intuitive layout enhances overall user experience, contributing to increased adoption and satisfaction among users.
Secure transactions are highlighted as a key strength, supporting seamless bookings and safeguarding guest data. This feature minimizes reliance on th... Secure transactions are highlighted as a key strength, supporting seamless bookings and safeguarding guest data. This feature minimizes reliance on third-party booking platforms, thereby increasing direct revenue streams.
There's an optimistic expectation regarding the integration of AI chat capabilities in the booking engine. This feature is expected to enhance guest e... There's an optimistic expectation regarding the integration of AI chat capabilities in the booking engine. This feature is expected to enhance guest experience by providing instant, intelligent interactions during the booking process.
Where hoteliers push back
While the secure automation of transactions is appreciated, the costs associated with processing fees are identified as a concern. Users suggest the n... While the secure automation of transactions is appreciated, the costs associated with processing fees are identified as a concern. Users suggest the need for cost reduction to enhance the engine's value proposition.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Klikhotel.com and roommaster booking engine share many core Booking Engine features, but each has unique capabilities. Klikhotel.com offers 0 verified integration partners, while roommaster booking engine offers 56. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. roommaster booking engine leads in ease of use at 4.4/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Klikhotel.com: No. roommaster booking engine: No. Neither product currently offers a free tier. Most Booking Engine vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Klikhotel.com has an HT Score of 0 and roommaster has 81. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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