The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 43 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
KrossBooking shines .
Redforts shines in ease of use and customer support , with exclusive features like Transactional Emails (booking, folios, etc) and Guest Communication (SMS Messaging).
Side-by-side ratings based on 43 verified hotelier reviews on HTR.
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| Ease of Use |
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| Value for Money |
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| Starting Price | Contact sales | From $500/mo |
| Verified Reviews | 0 | 43 |
After analyzing 43 verified reviews, KrossBooking users most value its , while Redforts users highlight ease of use and intuitive system, reservation management, customer service. Click any theme to see what reviewers say.
| KrossBooking |
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| Pros | |
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Ease of use and intuitive system
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Reservation management
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Customer service
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Continuous improvement and innovation
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Integration capabilities
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Interface and design improvements
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | KrossBooking |
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| Small (10-24 rooms) ▾ | — | #31 21 reviews |
| Mid-Size (25-74 rooms) | — | #49 3 reviews |
By Property Type
| Segment | KrossBooking |
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| Boutique ▾ | — | #30 18 reviews |
| Luxury ▾ | — | #39 5 reviews |
| Branded / Chain | — | #49 2 reviews |
| Extended Stay | — | #37 2 reviews |
By Region
| Segment | KrossBooking |
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| North America | — | #32 4 reviews |
| Europe ▾ | — | #14 39 reviews |
Choosing between KrossBooking and Redforts hinges on your hotel’s specific needs and priorities. While KrossBooking aims to serve a broad, possibly niche market with minimal recent reviews and no visible integrations or regional presence, Redforts offers a well-established, feature-rich platform with a proven track record, extensive integrations, and a global presence. Your decision should reflect whether you prioritize ease of use and feature depth or are open to a system still gaining market traction.
KrossBooking’s zero reviews and a score of 0/5 highlight its lack of recent user feedback and limited proven performance. In contrast, Redforts, with 40 recent reviews and a 72.8 score, demonstrates stronger user satisfaction, especially in ease of use and support. Are you comfortable taking a risk on an untested platform, or do you prefer a solution with verified, positive user experiences?
KrossBooking appears to be more of a conceptual or underdeveloped platform, with no reviews, no recent feedback, and no visible integrations. Its lack of regional presence and a near-zero score suggest it’s either unlaunched or not actively used in the market, making it difficult to assess its real-world utility.
Redforts, by comparison, is a mature platform with 40 reviews, all recent, and a 72.8 score reflecting solid user satisfaction. It offers an extensive suite of features—over 46 modules—covering everything from reservations to revenue management, making it a versatile choice for diverse hotel types.
Your hotel needs a proven, supported system with a substantial user base; KrossBooking’s unverified status and absence of recent reviews suggest it may not yet be ready for critical operations. Would you rather implement a platform with verified performance and active user feedback, or risk adopting an unproven solution?
If your hotel requires a mature, feature-rich PMS with proven support, automation, and integrations, Redforts is the clear choice. Its 40 reviews, high customer support ratings (4.53/5), and recent positive feedback demonstrate its reliability and user satisfaction.
If, however, your hotel is a startup or looking for a very lightweight, possibly customizable system before scaling, KrossBooking might appeal—though its lack of reviews and market presence make this a speculative choice. For most hotels seeking stability, Redforts’s extensive feature set and ongoing user approval make it the safer investment.
In summary, if you value a system with recent, verified user feedback and a broad feature set, go with Redforts. If you prefer experimenting with an unproven platform, KrossBooking may be worth watching, but it’s a gamble.
Redforts scores exceptionally well on ease of use, with a 4.68/5 rating based on reviews emphasizing its intuitive interface and quick onboarding process. Users describe its system as very practical, and customer support as friendly and responsive, making staff adoption straightforward.
KrossBooking, on the other hand, has a 0/5 rating, indicating no available user feedback on usability, onboarding, or support. Its lack of reviews prevents meaningful assessment, but the absence suggests it has not yet achieved a user-friendly reputation or widespread adoption.
Edge: Redforts.
Redforts offers over 46 features, including revenue management, multi-currency, guest CRM, online check-in, channel management, and integrated reporting—features that KrossBooking lacks entirely. Its modules support a wide array of operational needs, making it suitable for hotels seeking an all-in-one platform.
KrossBooking, with no visible features listed, appears to be either a minimal or incomplete system at this stage. Without any features to compare, Redforts’s extensive suite clearly outperforms KrossBooking.
Edge: Redforts.
Redforts’s reviews consistently praise its customer support, rating it at 4.53/5, with comments highlighting quick, friendly, and effective service. Its onboarding process is also rated well at 4.32/5, reinforcing reliability and user satisfaction.
KrossBooking, with no reviews, offers no data on support or onboarding quality. This absence of feedback suggests either a lack of market presence or that the product is not actively used, making Redforts the safer choice for reliable support.
Edge: Redforts.
Redforts boasts two verified partners, including major integrations like WuBook for channel management, and offers 46 modules, many of which include integrations with payment systems, POS, and other peripherals. Its broader integration ecosystem enhances operational flexibility.
KrossBooking shows no verified partners or integrations, limiting its functionality and adaptability. Without integrations, your hotel might face challenges coordinating with other systems, making Redforts the more flexible option.
Edge: Redforts.
Redforts’s 40 recent reviews with an average score of 72.8 out of 100 demonstrate solid user satisfaction across diverse hotel segments, including boutique hotels, hostels, and B&Bs. Review snippets highlight its ease of use, automation, and support.
KrossBooking’s zero reviews mean there is no user feedback or ratings to compare. Given the data, Redforts clearly has a stronger reputation among active hotel users.
Edge: Redforts.
KrossBooking does not list pricing or a trial offer, suggesting it may be in early development or not commercially available yet. This lack of transparency makes budgeting and ROI assessments impossible.
Redforts charges a base price of $500 per month, with no trial or freemium options. Its transparent pricing and extensive feature set provide a clear value proposition, especially for mid-sized hotels.
KrossBooking might suit innovative teams willing to take risks, but it’s not recommended for critical operations or hotels seeking reliable, proven technology.
Redforts suits hotels looking for a scalable, supported system that enhances operational efficiency and guest experience.
Redforts, with its 40 recent reviews and high ratings, offers a well-rounded, reliable platform with a proven track record. Its extensive features and integrations significantly reduce manual work and improve management efficiency.
KrossBooking remains an untested option with no reviews or recent user feedback, making it a risky choice. Unless your hotel is experimental or in early stages of digital transformation, Redforts is the safer, smarter investment.
If your hotel needs a proven system with strong support and features, go with Redforts. If you’re willing to take a chance on an unproven platform and have the technical resources to test it, KrossBooking might be worth monitoring, but it’s not recommended for critical operations today.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
| KrossBooking |
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| Starting Price | — | From $500/mo |
According to HTR's product database, KrossBooking and Redforts share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | KrossBooking |
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| Centralized user & role management | ||
| Cloud based | ||
| Multi-currency | ||
| Multi-lingual | ||
| RevPaR & ADR Reports | ||
| Transactional Emails (booking, folios, etc) |
Showing top differences. 34 more features differ between these products.
What hoteliers love
Many users appreciate Redforts for its intuitive design, which simplifies training and reduces human errors. This streamlines daily operations, freein... Many users appreciate Redforts for its intuitive design, which simplifies training and reduces human errors. This streamlines daily operations, freeing up staff for other tasks.
The system excels at managing reservations, preventing overbooking, and integrating with multiple platforms. Customization for booking engines and cha... The system excels at managing reservations, preventing overbooking, and integrating with multiple platforms. Customization for booking engines and channel management is also highlighted as a significant strength.
The attentive and responsive customer service is frequently applauded. Users mention personal communication and quick resolution of issues, contributi... The attentive and responsive customer service is frequently applauded. Users mention personal communication and quick resolution of issues, contributing to an overall positive experience.
Where hoteliers push back
Redforts integrates efficiently with booking engines, channel managers, and other platforms, providing a seamless management experience. This capabili... Redforts integrates efficiently with booking engines, channel managers, and other platforms, providing a seamless management experience. This capability simplifies coordination between different systems and platforms.
While the functionality is praised, several reviews mention that the interface appears outdated and could benefit from modernization to enhance visual... While the functionality is praised, several reviews mention that the interface appears outdated and could benefit from modernization to enhance visual appeal and efficiency.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. KrossBooking and Redforts share many core Property Management Systems features, but each has unique capabilities. KrossBooking offers 0 verified integration partners, while Redforts offers 2. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Redforts leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
KrossBooking: No. Redforts: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. KrossBooking has an HT Score of 0 and Redforts has 73. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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