The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 37 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Backyou.io shines in ease of use and customer support , with exclusive features like Contact Management/CRM and PCI Compliant Payments.
LetShare shines .
Side-by-side ratings based on 37 verified hotelier reviews on HTR.
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| Starting Price | From $300/mo | Contact sales |
| Verified Reviews | 37 | 0 |
After analyzing 37 verified reviews, Backyou.io users most value its ease of use and learning curve, support and responsiveness, quote creation and management, while LetShare users highlight . Click any theme to see what reviewers say.
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Ease of Use and Learning Curve
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Support and Responsiveness
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Quote Creation and Management
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Job Descriptions and Task Management
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Statistical and Reporting Needs
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Automated Guest Management
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Event Customization and Templates
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How each product ranks among Event Management Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #3 4 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #4 20 reviews | — |
| Large (75-199 rooms) | #8 0 reviews | — |
| X-Large (200+ rooms) | #6 3 reviews | — |
By Property Type
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| Boutique ▾ | #6 6 reviews | — |
| Luxury ▾ | #6 4 reviews | — |
| Branded / Chain ▾ | #6 12 reviews | — |
| Extended Stay | #4 2 reviews | — |
By Region
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| North America | #11 3 reviews | — |
| Europe ▾ | #3 23 reviews | — |
Choosing between Backyou.io’s Intelligent BEO and LetShare’s EMS hinges on your hotel’s specific event management needs. Backyou.io aims to streamline complex group and event bookings across multiple properties, offering a broad suite of features and integrations. LetShare, in contrast, provides a straightforward online meeting room booking system ideal for properties emphasizing simple, real-time reservation management. Your decision should reflect whether your hotel needs a comprehensive event platform or a targeted meeting room booking tool.
Both products address different facets of hotel event management but target distinct operational challenges. Backyou.io’s focus is on consolidating large-scale group and conference bookings, while LetShare specializes in optimizing room scheduling and online reservations. Do your hotel’s primary pain point involve managing multi-faceted group events or simplifying meeting room availability?
Backyou.io is designed for hotels that handle complex group bookings, conferences, and events, especially those operating across multiple properties. Its extensive feature set—like proposal generation, CRM integration, and banquet event order management—caters to large-scale event teams seeking a centralized platform. Conversely, LetShare is tailored for hotels or venues wanting an easy, web-based solution for real-time meeting room reservations, especially if managing several locations.
If your hotel manages large groups, organizes MICE events, or requires in-depth operational control, Backyou.io’s comprehensive features make it the clear choice. If your primary concern is providing guests or clients with a quick, online booking experience for meeting rooms, LetShare’s simplicity and online access are more suitable. Which operational focus aligns with your hotel’s current priorities?
Backyou.io boasts a high ease-of-use rating of 4.91/5 based on recent reviews, with users highlighting its intuitive interface and straightforward navigation for managing complex event details. It requires minimal staff training and is appreciated for its centralized data management, which reduces operational friction. However, some users wish for better PMS connectivity and more customizable reporting.
LetShare’s user feedback isn’t available, but its focus on online booking suggests a simple, web-based interface that is likely easy to adopt. Its core functionality revolves around real-time room booking, which typically involves minimal training. Given the lack of specific usability data, which platform do you believe aligns better with your team’s technical comfort and operational complexity? Edge: Backyou.io.
Backyou.io offers 12 unique features, including eSignatures, content and file management, CRM, task management, client communication portals, and banquet-specific tools like seating and meal planning. These features support detailed event planning and cross-department coordination. LetShare, meanwhile, provides a streamlined meeting room booking system without additional feature layers, focusing on ease of scheduling and online reservations.
If your hotel requires advanced event customization, comprehensive management tools, and integrations with PMS systems, Backyou.io’s extensive feature set provides a competitive edge. If your team just needs a reliable online booking platform with basic scheduling, LetShare’s minimal feature offering might suffice. Overall, the breadth and depth of Backyou.io’s features make it the more capable platform. Edge: Backyou.io.
Backyou.io’s support setup consistently earns a perfect 5/5 rating, with users praising its responsiveness and attentiveness. Clients describe the support team as quick, helpful, and knowledgeable, which is crucial when managing complex event processes.
There is no review or support data available for LetShare, but given its smaller size and niche offering, customer support may not be as extensive or responsive. If reliable support is critical for your hotel’s event operations, Backyou.io’s proven, high-rated customer service offers significant assurance. Edge: Backyou.io.
Backyou.io integrates with nine verified partners, including major PMS and hospitality systems like Stayntouch, Mews, Oracle Hospitality, and Salesforce, facilitating smooth data flow across platforms. Its integrations support multi-property management and operational automation, reducing manual entry and errors.
LetShare currently has no verified integrations, limiting its ability to connect with other hotel systems. If automation and data consistency are priorities, Backyou.io’s broader integration ecosystem provides a clear advantage. Edge: Backyou.io.
Backyou.io’s recent reviews, totaling 33 in the last six months, highlight its high satisfaction, with an NPS score of 9.76/10 and a 97% likelihood to recommend. Hoteliers in various segments—branded hotels, city centers, and resorts—appreciate its ease of use, support, and feature depth, giving it a strong reputation.
In contrast, LetShare has no published reviews or user ratings, making it difficult to assess hotel satisfaction. Given the recent, volume-rich feedback for Backyou.io, it stands as the more trusted and highly-rated solution. Edge: Backyou.io.
Backyou.io’s pricing starts at $300 per month, with no freemium options, implementation fees, or trial periods, suggesting a straightforward subscription model. Its cost reflects its extensive features and enterprise-level capabilities.
LetShare’s pricing details are not publicly available, which might indicate a custom quote or flexible pricing based on hotel size and needs. If transparent pricing is essential, Backyou.io’s clear monthly fee offers more clarity. However, for small properties or those seeking budget options, LetShare’s pricing model remains uncertain. Overall, Backyou.io provides a predictable, upfront cost structure.
Hotels that should consider Backyou.io include:
Not ideal if:
Hotels that can benefit from LetShare include:
Not ideal if:
Backyou.io stands out as a comprehensive platform tailored for hotels that need to manage multi-faceted groups, conferences, and complex event logistics. Its extensive feature set, deep integrations, and high user ratings make it suitable for larger, more operationally sophisticated properties.
LetShare excels as a simple, online meeting room booking system ideal for smaller hotels or venues that prioritize ease and cost-effectiveness. Its straightforward approach suits properties with limited event complexity and a focus on real-time reservations.
If your hotel manages large events or multi-property operations, Backyou.io’s capabilities and recent positive reviews clearly establish it as the better choice. For properties seeking a quick, affordable solution for meeting room bookings, LetShare might suffice—but with less support and fewer features. Choose based on your operational scope and growth plans.
Event Management Software pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $300/mo | — |
According to HTR's product database, Backyou Intelligent BEO and LetShare share 0 features. Here are the key differences — features one has that the other lacks.
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| Contact Management/CRM | ||
| Content & File Management | ||
| Customizable BEO, Proposal and Contract Documents | ||
| Lead Forms | ||
| PCI Compliant Payments | ||
| eSignatures |
What hoteliers love
Users frequently commend BackYou for its user-friendly and intuitive interface, which requires little to no training. The simplicity of navigation and... Users frequently commend BackYou for its user-friendly and intuitive interface, which requires little to no training. The simplicity of navigation and feature accessibility contributes significantly to its appeal, making it advantageous for rapid onboarding and efficient daily operations.
BackYou's support team is praised for being highly responsive and attentive, enhancing user confidence. Despite the platform's strengths, there is occ... BackYou's support team is praised for being highly responsive and attentive, enhancing user confidence. Despite the platform's strengths, there is occasional feedback regarding the timing of updates, suggesting improvements for global user synchronization.
BackYou's quote management is praised for efficiency and professionalism, greatly enhancing the proposal process. While the system is straightforward,... BackYou's quote management is praised for efficiency and professionalism, greatly enhancing the proposal process. While the system is straightforward, some users have noted issues with quotes ending in spam folders, prompting the need for manual follow-ups.
Where hoteliers push back
Users have highlighted discrepancies and challenges with the statistical features, indicating a need for improved clarity and precision in report gene... Users have highlighted discrepancies and challenges with the statistical features, indicating a need for improved clarity and precision in report generation. These enhancements are essential for better decision-making and planning.
Automatic guest management features simplify RSVPs and confirmations, offering convenience and efficiency. However, users desire more customization op... Automatic guest management features simplify RSVPs and confirmations, offering convenience and efficiency. However, users desire more customization options to finely tune these features to specific event types and client needs.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Backyou Intelligent BEO and LetShare share many core Event Management Software features, but each has unique capabilities. Backyou Intelligent BEO offers 9 verified integration partners, while LetShare offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Backyou Intelligent BEO leads in ease of use at 4.9/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Backyou Intelligent BEO: No. LetShare: No. Neither product currently offers a free tier. Most Event Management Software vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Backyou.io has an HT Score of 81 and LetShare has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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