The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 104 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
ManCloud shines .
myCloud Hospitality PMS shines in ease of use and customer support — especially for brand properties (0.0/5) , with exclusive features like Revenue management module and Ancillary revenue tracking.
Side-by-side ratings based on 104 verified hotelier reviews on HTR.
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| Starting Price | From $700/mo | From $900/mo |
| Verified Reviews | 0 | 104 |
After analyzing 104 verified reviews, ManCloud users most value its , while myCloud Hospitality PMS users highlight support team, user-friendliness, integration with otas. Click any theme to see what reviewers say.
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Integration with OTAs
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | — | #14 67 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #19 29 reviews |
| Large (75-199 rooms) | — | #27 3 reviews |
| X-Large (200+ rooms) | — | #34 1 reviews |
By Property Type
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| Boutique ▾ | — | #16 48 reviews |
| Luxury ▾ | — | #14 49 reviews |
| Branded / Chain ▾ | — | #12 35 reviews |
| Extended Stay | — | #36 2 reviews |
By Region
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| North America | — | #41 1 reviews |
| Europe | — | #50 0 reviews |
| Asia Pacific ▾ | — | #7 93 reviews |
| Middle East | — | #19 1 reviews |
Choosing the right property management system (PMS) can transform your hotel’s operations, guest experience, and revenue streams. Both Lobbi Hotel Software by ManCloud and myCloud Hospitality PMS aim to streamline management tasks, but they differ significantly in maturity, features, and user feedback. While Lobbi offers a basic platform, myCloud provides a feature-rich, cloud-based solution with a strong user reputation. Which of these solutions aligns best with your hotel’s needs?
Lobbi Hotel Software by ManCloud is marketed as a straightforward tool designed to simplify core hotel management tasks. Its limited feature set—only 15 shared features—suggests it’s suited for hotels seeking minimal complexity. Conversely, myCloud Hospitality PMS boasts over 44 features, including advanced integrations like revenue management, booking engines, and guest CRM, indicating a more comprehensive approach.
In terms of reviews, Lobbi has no publicly available recent feedback, whereas myCloud has 95 reviews, with three in the last six months, making its user sentiment far more current. myCloud’s high overall rating of 4.81/5 and a net promoter score of 9.03/10 reflect stronger user satisfaction. The question remains: does your hotel need a feature-rich system or a simple management tool?
If your hotel needs a basic, cost-effective solution focused on essential bookings, reservations, and housekeeping, Lobbi might suffice—though its lack of recent reviews makes this uncertain. For hotels looking to operate at scale, improve revenue, and integrate with multiple third-party systems, myCloud is the clear winner, especially given its more recent, positive user feedback.
If your team prioritizes advanced features like a booking engine, guest profiles, or mobile integration, go with myCloud. If your hotel is small, with minimal tech needs, Lobbi’s simplicity might be enough, but be cautious of the limited recent validation.
Lobbi’s user interface and ease of use are not documented, but with no reviews in recent months, no ratings, and no formal onboarding feedback, it’s difficult to assess its usability. myCloud, on the other hand, scores an impressive 4.79/5 for ease of use, with reviews praising its intuitive interface and smooth workflow. Recent reviews specifically highlight how quickly staff can adapt to myCloud’s system, even for first-time users.
Edge: myCloud Hospitality PMS.
Lobbi offers 15 shared features, primarily covering basic reservation management, housekeeping, and guest check-in/out. myCloud’s 44 features include multi-currency support, channel management, revenue optimization, mobile app, guest CRM, online check-in, digital menus, and automated reminders—features that Lobbi does not offer.
Given the substantial feature gap, myCloud clearly provides more tools to support diverse hotel operations and guest engagement. If you need a comprehensive management platform, the edge goes to myCloud.
Without recent Lobbi reviews, support quality remains unverified. myCloud’s support team has an average rating of 4.83/5, with reviews praising quick responses, helpfulness, and ongoing assistance. Hoteliers appreciate their responsiveness, especially during onboarding and system issues.
Since support quality often correlates with overall satisfaction, myCloud’s high ratings and recent positive reviews give it the edge in customer support.
Lobbi integrates with 10 verified partners, including RevControl, SALTO Systems, and Lightspeed, but it lacks the breadth of myCloud. myCloud offers 29 verified partners, including major OTAs like Booking.com, Expedia, and Agoda, plus integrations with Sage, Vertical Booking, and SnapShot Analytics.
The broader and more diverse integration ecosystem of myCloud makes it a more adaptable choice for hotels relying on various third-party systems. Edge: myCloud Hospitality PMS.
Lobbi has no recent reviews, so its user ratings are unavailable. myCloud’s 95 reviews, most within the last six months, give it a high overall rating of 4.81/5, with independent hotels rating it slightly higher at 4.82/5. Its recent reviews commend its ease of use, support, and operational improvements.
Given the active and positive feedback, myCloud is clearly the higher-rated product among hotelier users.
Lobbi’s pricing information is not publicly available, which is common for smaller or less established systems. myCloud’s base price is $900/month, with no free tier or trial, but it offers extensive features that justify this cost.
If budget transparency is crucial, be aware that myCloud’s pricing is straightforward, whereas Lobbi may require direct vendor contact for quotes.
Not ideal if:
Not ideal if:
The core difference is that Lobbi offers a basic, minimal feature set with little recent validation, while myCloud provides a comprehensive, cloud-based system with a proven track record of high user satisfaction.
If your hotel needs advanced features, integrations, and positive recent reviews, myCloud stands out. For small properties with simple management needs on a tight budget, Lobbi might be enough—though the lack of recent feedback warrants caution.
Choosing myCloud is advisable if you prioritize operational efficiency, guest experience, and scalable solutions, especially given its recent positive reviews and higher ratings. Lobbi’s simplicity may suit very small hotels, but limited validation makes it a riskier choice.
In conclusion, for most hotels aiming to modernize operations and grow revenue, myCloud Hospitality PMS is the clear leader in this comparison, reflecting its broader feature set, recent positive feedback, and higher overall ratings.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $700/mo | From $900/mo |
According to HTR's product database, Lobbi Hotel Software and myCloud Hospitality PMS share 15 features. Here are the key differences — features one has that the other lacks.
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| Channel Manager | ||
| EPoS | ||
| Integrated CRS | ||
| Multi-currency | ||
| Multi-lingual | ||
| Revenue management module |
Showing top differences. 32 more features differ between these products.
What hoteliers love
Although not a unique feature, the exemplary customer support is a recurring theme. Users consistently praise the responsiveness and helpfulness of th... Although not a unique feature, the exemplary customer support is a recurring theme. Users consistently praise the responsiveness and helpfulness of the support team, highlighting their role in resolving issues promptly.
Hoteliers consistently praise the intuitive and user-friendly interface of mycloud PMS. This ease of use helps in quick staff training and smooth dail... Hoteliers consistently praise the intuitive and user-friendly interface of mycloud PMS. This ease of use helps in quick staff training and smooth daily operations, making it accessible even for employees without extensive technical knowledge.
Users frequently mention mycloud's seamless integration with online travel agencies like Booking.com, Agoda, and Expedia. This integration streamlines... Users frequently mention mycloud's seamless integration with online travel agencies like Booking.com, Agoda, and Expedia. This integration streamlines the booking process, increases hotel occupancy rates, and simplifies rate management, enhancing revenue opportunities for hoteliers.
Where hoteliers push back
Several reviews highlight the absence of a mobile application as a significant shortcoming. Users express a need for a mobile app to manage operations... Several reviews highlight the absence of a mobile application as a significant shortcoming. Users express a need for a mobile app to manage operations on the go, which they believe would further enhance the system's flexibility and usability.
Some users report occasional slowness in the mycloud PMS, often attributing it to internet connectivity issues. While the cloud-based nature is benefi... Some users report occasional slowness in the mycloud PMS, often attributing it to internet connectivity issues. While the cloud-based nature is beneficial, it also means the system's performance can be affected by network speed.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Lobbi Hotel Software and myCloud Hospitality PMS share many core Property Management Systems features, but each has unique capabilities. Lobbi Hotel Software offers 10 verified integration partners, while myCloud Hospitality PMS offers 29. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. myCloud Hospitality PMS leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Lobbi Hotel Software: No. myCloud Hospitality PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. ManCloud has an HT Score of 0 and myCloud Hospitality PMS has 75. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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