The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 43 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
ManCloud shines , with exclusive features like Automated night audit.
Redforts shines in ease of use and customer support , with exclusive features like Transactional Emails (booking, folios, etc) and Guest Communication (SMS Messaging).
Side-by-side ratings based on 43 verified hotelier reviews on HTR.
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| Starting Price | From $700/mo | From $500/mo |
| Verified Reviews | 0 | 43 |
After analyzing 43 verified reviews, ManCloud users most value its , while Redforts users highlight ease of use and intuitive system, reservation management, customer service. Click any theme to see what reviewers say.
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Ease of use and intuitive system
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Reservation management
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Customer service
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Continuous improvement and innovation
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Integration capabilities
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Interface and design improvements
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | — | #31 21 reviews |
| Mid-Size (25-74 rooms) | — | #49 3 reviews |
By Property Type
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| Boutique ▾ | — | #30 18 reviews |
| Luxury ▾ | — | #39 5 reviews |
| Branded / Chain | — | #49 2 reviews |
| Extended Stay | — | #37 2 reviews |
By Region
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| North America | — | #32 4 reviews |
| Europe ▾ | — | #14 39 reviews |
Choosing the right property management system for your hotel can significantly impact operations and guest satisfaction. Both Lobbi Hotel Software by ManCloud and Redforts aim to streamline your management tasks, but they do so with different strengths and weaknesses. While Lobbi offers a broad feature set, it suffers from a lack of recent reviews and user feedback. Redforts, on the other hand, boasts a strong recent review count and high user ratings, making it the more reliable choice for hotels seeking proven performance.
Your decision depends on whether you prioritize a feature-rich platform with extensive integrations or a highly rated, user-friendly system with recent positive feedback. Are you ready to see which solution best fits your hotel’s needs?
Lobbi Hotel Software by ManCloud aims to automate and simplify hotel operations, offering features like booking management, housekeeping coordination, and routine task automation. However, it has no recent reviews or ratings, which raises questions about its current usability and support quality. Conversely, Redforts has garnered 40 reviews in the last six months, with a 9.5/10 NPS score, indicating strong recent user satisfaction.
Lobbi’s lack of recent feedback makes it difficult to assess its ongoing development and support, while Redforts’ active user base confirms its relevance and reliability today. Which platform feels more aligned with your hotel’s operational needs and future growth?
If your hotel needs a trusted, highly-rated system with excellent support, go with Redforts. It’s especially suitable for small to medium hotels, hostels, and boutique properties that value ease of use, fast onboarding, and a proven track record.
If, however, your team is seeking a platform with a broad set of features—including automation like night audits—that might still need validation through recent reviews, Lobbi could be a consideration. But given current data, Redforts is the safer, more reliable option for most hotels today.
Redforts scores 4.68/5 for ease of use based on recent reviews, with users describing it as "very easy to learn and manage" and "intuitive," even for small hotels. Lobbi’s score is 0/5, and with no recent reviews, it’s impossible to gauge its current user experience or onboarding process.
Redforts’ high rating and positive feedback suggest a smooth onboarding process and minimal staff resistance. Edge: Redforts.
Redforts offers a comprehensive suite with 32 unique features, including a booking engine, channel manager, revenue management, online check-in, guest messaging, and integrated payments—many of which Lobbi lacks. Lobbi provides only one feature exclusive to it: automated night audit, which is valuable but not enough to match Redforts’ breadth.
Redforts’ extensive features support diverse operational needs, simplifying management and guest experience. Edge: Redforts.
Redforts’ support scores 4.53/5, with users praising its responsiveness and friendly service, often describing it as "quick" and "helpful." Conversely, Lobbi’s support ratings are unavailable, and no recent reviews make it challenging to assess its current support quality.
Given the recent reviews, Redforts clearly demonstrates consistent, high-quality support. Edge: Redforts.
Redforts integrates with 2 verified partners, including popular channel managers and POS systems, while Lobbi boasts 10 verified integrations, including major players like SiteMinder and Cloudbeds. However, the quality and relevance of these integrations matter more than quantity, and Redforts’ current ecosystem appears more aligned with hotel operation needs.
For a hotel prioritizing proven, strategic integrations, Lobbi offers more options, but Redforts’ verified partners are more targeted. Edge: Lobbi.
Since Lobbi has no recent reviews or ratings, it cannot be rated by users now. Redforts, with 40 reviews and a 9.5/10 NPS score, is highly rated across multiple hotel segments, including boutique hotels, hostels, and inns, which collectively make up a significant portion of its user base.
The recent positive feedback and high satisfaction levels strongly favor Redforts. Edge: Redforts.
Lobbi’s pricing details are unavailable, lacking transparency or a trial option, which could hinder decision-making. Redforts costs $500 per month, with no mention of setup fees or trial periods, making it a straightforward, predictable investment.
The transparency and known pricing of Redforts make it easier to budget for, especially given its proven value and recent support. Edge: Redforts.
Not ideal if:
Edge: Lobbi if automation and automation-centric features are your priority; otherwise, consider Redforts.
Not ideal if:
Edge: Redforts.
Redforts and Lobbi aim to simplify hotel management, but their current standings are very different. Lobbi offers a wide feature set but lacks recent validation from user reviews, making its reliability uncertain today.
If your hotel values proven, recent user experiences, high satisfaction, and a broad suite of features, Redforts is the clear choice. It’s highly rated, well-supported, and offers a transparent pricing structure that aligns with your operational needs.
Lobbi might appeal if automation and specific features like night audits are your primary concern, and you can accept the risk of limited recent feedback. However, based on current data, Redforts provides a safer, more dependable path to effective hotel management.
According to HTR's product database, Lobbi Hotel Software and Redforts share 14 features. Here are the key differences — features one has that the other lacks.
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| Automated night audit | ||
| Booking Engine | ||
| Centralized Messaging | ||
| Channel Manager | ||
| Guest Communication (SMS Messaging) | ||
| Native Email Marketing | ||
| Transactional Emails (booking, folios, etc) |
Showing top differences. 21 more features differ between these products.
Unique capabilities
What hoteliers love
Many users appreciate Redforts for its intuitive design, which simplifies training and reduces human errors. This streamlines daily operations, freein... Many users appreciate Redforts for its intuitive design, which simplifies training and reduces human errors. This streamlines daily operations, freeing up staff for other tasks.
The system excels at managing reservations, preventing overbooking, and integrating with multiple platforms. Customization for booking engines and cha... The system excels at managing reservations, preventing overbooking, and integrating with multiple platforms. Customization for booking engines and channel management is also highlighted as a significant strength.
The attentive and responsive customer service is frequently applauded. Users mention personal communication and quick resolution of issues, contributi... The attentive and responsive customer service is frequently applauded. Users mention personal communication and quick resolution of issues, contributing to an overall positive experience.
Where hoteliers push back
Redforts integrates efficiently with booking engines, channel managers, and other platforms, providing a seamless management experience. This capabili... Redforts integrates efficiently with booking engines, channel managers, and other platforms, providing a seamless management experience. This capability simplifies coordination between different systems and platforms.
While the functionality is praised, several reviews mention that the interface appears outdated and could benefit from modernization to enhance visual... While the functionality is praised, several reviews mention that the interface appears outdated and could benefit from modernization to enhance visual appeal and efficiency.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Lobbi Hotel Software and Redforts share many core Property Management Systems features, but each has unique capabilities. Lobbi Hotel Software offers 10 verified integration partners, while Redforts offers 2. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Redforts leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Lobbi Hotel Software: No. Redforts: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. ManCloud has an HT Score of 0 and Redforts has 73. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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