The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 1,508 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Canary Technologies shines in ease of use and customer support — especially for independent properties (4.9/5) , with exclusive features like Payment & Authorizations and Hotel Website Check-in Portal.
Lockvue shines .
Side-by-side ratings based on 1,508 verified hotelier reviews on HTR.
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| Starting Price | From $300/mo | Contact sales |
| Verified Reviews | 1,508 | 0 |
After analyzing 1,508 verified reviews, Canary Technologies users most value its contactless check-in, guest messaging, upselling features, while Lockvue users highlight . Click any theme to see what reviewers say.
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Lockvue |
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Contactless Check-In
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Guest Messaging
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Upselling Features
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Automatic Notifications
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Credit Card and ID Verification
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Technical Integration
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How each product ranks among Contactless Check-in vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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Lockvue |
|---|---|---|
| Small (10-24 rooms) ▾ | #2 98 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #1 1042 reviews | — |
| Large (75-199 rooms) ▾ | #1 228 reviews | — |
| X-Large (200+ rooms) ▾ | #1 105 reviews | — |
By Property Type
| Segment |
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Lockvue |
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| Boutique ▾ | #1 727 reviews | — |
| Luxury ▾ | #1 573 reviews | — |
| Branded / Chain ▾ | #1 680 reviews | — |
| Extended Stay ▾ | #1 116 reviews | — |
By Region
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Lockvue |
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| North America ▾ | #1 1308 reviews | — |
| Europe ▾ | #3 65 reviews | — |
| Asia Pacific ▾ | #1 27 reviews | — |
| Middle East ▾ | #2 11 reviews | — |
You’re evaluating two contactless check-in solutions: Canary Contactless Check-In and Lockvue. Both aim to streamline guest arrivals and reduce front desk workload, but they serve very different needs and hotel profiles. Canary, with its extensive feature set and proven track record, is clearly the more established choice, especially given its recent, highly reviewed performance. Lockvue, on the other hand, appears more suited for real estate or property management, not specifically hospitality. Are you seeking a hotel-specific system with a broad partner ecosystem and proven guest satisfaction? If so, Canary is the clear leader.
Canary Contactless Check-In addresses the core pain points of modern hoteliers: reducing guest wait times, increasing security, and boosting revenue through upselling—all with a user-friendly interface. Lockvue’s platform is more tailored toward property management and real estate operations, focusing on AI-driven summaries and recommendations rather than guest-facing features. Given the hotel industry’s demand for a reliable, feature-rich contactless solution, Canary’s dedicated focus and extensive reviews make it the more relevant choice. Do you want a platform with proven hospitality success versus a tool primarily designed for property management?
If your hotel needs a contactless check-in system with a strong focus on guest experience, security, and revenue enhancement, go with Canary. Its 1,391 reviews and 4.68/5 overall rating reflect widespread satisfaction from hotels across segments, especially luxury and boutique properties. Lockvue’s platform, with no available reviews or industry-specific features, is better suited for property managers seeking AI summaries and operational insights outside the hotel context. For hoteliers, Canary’s proven track record and tailored features outweigh Lockvue’s offerings.
Canary’s user experience is rated at 4.82/5, supported by a 4.68/5 onboarding score and positive reviews emphasizing ease of setup and daily use. Lockvue’s platform lacks publicly available ratings or user feedback, making it impossible to compare usability directly. Canary’s extensive review base and recent positive comments about its intuitive interface and quick deployment—often within 20 minutes—give it a clear edge. Edge: Canary Contactless Check-In.
Canary offers 26 unique features, including PMS integration, ID verification, document scanning, self-service check-in, multi-lingual support, and guest messaging. Lockvue provides no specific features for hospitality, focusing instead on AI-generated property summaries and recommendations, which are not directly relevant to contactless check-in. For hotels, Canary’s rich suite of contactless, security, and revenue tools surpass Lockvue’s limited, non-hospitality-centric features. Edge: Canary Contactless Check-In.
Canary’s support team boasts a 4.69/5 rating, with reviews highlighting quick responses, effective onboarding, and ongoing assistance. Lockvue’s support data is unavailable, and given its lack of hotel-specific reviews, it’s difficult to gauge support quality for hospitality clients. Based on existing feedback, Canary’s support is a critical advantage for hoteliers seeking reliable, responsive help. Edge: Canary Contactless Check-In.
Canary integrates with 54 verified partners, including major PMS providers like Visual Matrix, RoomRaccoon, and WebRezPro, facilitating smooth implementation. Lockvue currently lists zero verified integrations, limiting its immediate utility within hotel tech stacks. Hotels relying on third-party systems will find Canary’s extensive partner network essential for seamless adoption. Edge: Canary Contactless Check-In.
Canary’s reviews, totaling 1,391 with a 4.68/5 rating, come from a broad spectrum of hotel segments, with recent reviews in the last six months affirming its effectiveness. Lockvue’s absence of reviews makes it impossible to gauge hotel satisfaction. Based on the volume and recency of Canary’s feedback, hoteliers clearly favor Canary. Edge: Canary Contactless Check-In.
Canary’s pricing starts at a flat $300 per month, with no additional implementation fees or hidden costs, offering transparency and value. Lockvue’s pricing details are not publicly available, which may indicate a more custom or less transparent model. For hotels seeking predictable expenses and clear ROI, Canary’s straightforward pricing is advantageous. Edge: Canary Contactless Check-In.
Not ideal if:
Not ideal if:
Canary Contactless Check-In stands out as the most comprehensive, well-reviewed solution for hoteliers. Its large base of recent reviews and high ratings confirm it effectively improves guest experience, increases revenue, and streamlines operations in hospitality settings.
Choose Canary if your hotel prioritizes guest satisfaction, security, and integration with existing systems. Its extensive feature set and proven hospitality success make it the safer, smarter investment for your property’s contactless check-in needs.
Lockvue, while potentially valuable for asset management and property oversight outside hotels, does not currently cater to or demonstrate success within the hotel industry. For your hotel’s specific needs, Canary’s proven track record and dedicated focus clearly favor it as the superior choice.
Contactless Check-in pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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Lockvue | |
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| Starting Price | From $300/mo | — |
According to HTR's product database, Canary Contactless Check-In and Lockvue share 0 features. Here are the key differences — features one has that the other lacks.
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Lockvue |
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| Compliance readiness | ||
| Network security | ||
| PCI compliance audit | ||
| PMS Integration | ||
| Penetration testing | ||
| Threat lifecycle management |
Showing top differences. 14 more features differ between these products.
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"In short, we’ve been able to improve the guest experience, eliminate fraud, and drive incremental revenue from upsells."
No published case study for this goal yet.
"Anytime a software works well and makes my life easier, I like it and Canary has done exactly that. I absolutely recommend the platform to all other hotel operators."
No published case study for this goal yet.
What hoteliers love
Many users praised Canary's contactless check-in for its efficiency and convenience, allowing guests to avoid long lines and complete check-in faster.... Many users praised Canary's contactless check-in for its efficiency and convenience, allowing guests to avoid long lines and complete check-in faster. This feature integrates well with other tools to provide a seamless arrival experience for guests, although some users noted occasional technical glitches.
The guest messaging feature was frequently highlighted for enhancing communication between guests and staff. It allows real-time interaction before, d... The guest messaging feature was frequently highlighted for enhancing communication between guests and staff. It allows real-time interaction before, during, and after the stay, which helps resolve issues quickly and keeps guests informed. However, some reported that AI responses can occasionally misinterpret guest messages, requiring manual intervention.
Canary's upselling capabilities were noted for increasing hotel revenue by allowing guests to easily choose upgrades and additional services. Users ap... Canary's upselling capabilities were noted for increasing hotel revenue by allowing guests to easily choose upgrades and additional services. Users appreciated the ability to offer tailored recommendations, leading to higher conversion rates. Some suggested further customization of upsell options by guest profile.
Where hoteliers push back
This feature provides security benefits by verifying guest identities before arrival, reducing the risk of fraud. Reviewers stated it enhances operati... This feature provides security benefits by verifying guest identities before arrival, reducing the risk of fraud. Reviewers stated it enhances operational efficiency but raised concerns about occasional data synchronization issues with PMS systems.
While many found Canary's platform user-friendly, several users reported issues with integrating it with their existing Property Management Systems (P... While many found Canary's platform user-friendly, several users reported issues with integrating it with their existing Property Management Systems (PMS) and suggested that enhancements in this area would further smooth operations.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Canary Contactless Check-In and Lockvue share many core Contactless Check-in features, but each has unique capabilities. Canary Contactless Check-In offers 54 verified integration partners, while Lockvue offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Canary Contactless Check-In leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Canary Contactless Check-In: No. Lockvue: No. Neither product currently offers a free tier. Most Contactless Check-in vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Canary Technologies has an HT Score of 100 and Lockvue has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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