The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 108 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Lodgable shines .
Planet shines in ease of use and customer support — especially for brand properties (5.0/5) , with exclusive features like On premise and Revenue management module.
Side-by-side ratings based on 108 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | Contact sales | From $500/mo |
| Verified Reviews | 0 | 108 |
After analyzing 108 verified reviews, Lodgable users most value its , while Planet users highlight functionality and features, ease of use, multi-property management. Click any theme to see what reviewers say.
| Lodgable |
|
|---|---|
| Pros | |
|
+
Functionality and Features
▾
|
|
|
+
Ease of Use
▾
|
|
|
+
Multi-property Management
▾
|
|
| Cons | |
|
−
Support Issues
▾
|
|
|
−
Customization and Flexibility
▾
|
|
|
−
System Performance and Reliability
▾
|
|
How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | Lodgable |
|
|---|---|---|
| Small (10-24 rooms) ▾ | — | #27 32 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #15 50 reviews |
| Large (75-199 rooms) ▾ | — | #15 10 reviews |
| X-Large (200+ rooms) | — | #17 3 reviews |
By Property Type
| Segment | Lodgable |
|
|---|---|---|
| Boutique ▾ | — | #21 42 reviews |
| Luxury ▾ | — | #21 34 reviews |
| Branded / Chain ▾ | — | #17 33 reviews |
| Extended Stay ▾ | — | #20 9 reviews |
By Region
| Segment | Lodgable |
|
|---|---|---|
| North America ▾ | — | #29 6 reviews |
| Europe ▾ | — | #10 79 reviews |
| Middle East | — | #15 2 reviews |
Choosing the right property management system (PMS) is crucial for your hotel's efficiency, guest experience, and revenue. Lodgable and protel PMS by Planet are two options that serve different hotel profiles and operational needs, but which one aligns best with your goals? Both systems aim to streamline operations—Lodgable primarily targets vacation rentals and smaller properties, while protel offers a broader suite for larger, multi-property hotels. How do they compare across usability, features, support, and value?
Lodgable is designed specifically for vacation rentals and small property hosts, emphasizing straightforward automation and listing management. On the other hand, protel PMS caters to a wide range of hotel types, from boutique to large resorts, supporting complex multi-property operations. While Lodgable boasts a simple interface and easy onboarding, its limited features and absence of recent reviews suggest less ongoing development. Conversely, protel offers extensive functionalities, robust integrations, and active user feedback, making it the more comprehensive choice, especially for larger hotel groups. Are you seeking simplicity or scalability?
If your hotel primarily manages vacation rentals or small properties, Lodgable's straightforward dashboard and property synchronization features could suit your needs. However, if you operate a multi-property hotel or require advanced revenue management, detailed reporting, and extensive integrations, protel PMS is the better fit. The latter's 105 reviews and recent activity provide more reliable insights into ongoing improvements, making it the more dependable choice for established or growing hotel operations. Do you need a simple booking tool or a full-scale management platform?
Lodgable's interface is praised for its simplicity, but with no recent reviews and a lack of detailed usability data, it's difficult to judge its current ease of use. protel PMS, rated 4.12/5 with over 100 reviews, receives consistent praise for its intuitive navigation and user-friendly design, especially in its cloud-based setup. Hotel staff typically find protel straightforward to adopt, thanks to dedicated onboarding and ongoing support. Edge: protel PMS.
Lodgable offers zero unique features beyond basic property listing and booking management, focusing on automation for vacation rentals. Conversely, protel PMS provides over 46 specialized features including revenue management, multi-currency, integrated booking engine, guest CRM, and advanced reporting tools. These capabilities support complex hotel operations and multi-channel distribution. Given the extensive feature set and ongoing updates, protel clearly has the upper hand. Edge: protel PMS.
Lodgable has no available ratings or recent reviews on support, suggesting limited or unverified customer service. protel PMS, rated 3.95/5 with over 100 reviews, is generally considered to provide solid support, though some reviews mention slow response times and bugs. Nonetheless, recent feedback indicates active support teams and positive reports from hotelier users. Edge: protel PMS.
Lodgable has no verified integrations listed, limiting flexibility in connecting with other systems. protel PMS integrates with over 1,200 hospitality platforms, including RMS, CRM, channel managers, and payment gateways, making it highly adaptable for complex tech stacks. This extensive ecosystem supports scalable growth and operational efficiency. Edge: protel PMS.
Lodgable lacks recent reviews and a rating score, making it hard to gauge user satisfaction. protel PMS, with a 4.11/5 rating from 105 reviews, receives positive feedback from hotels across various segments, especially independent and boutique hotels scoring 4.5/5. Larger properties and chains also appreciate its robustness, despite some support concerns. Based on recent data, protel dominates in hoteliers' ratings. Edge: protel PMS.
Lodgable does not publicly disclose pricing or offer a free trial, indicating a custom or potentially higher-cost model. protel PMS charges a $500 base fee, with no mention of additional implementation costs, but may vary based on modules and scale. Given the lack of transparent pricing for Lodgable, protel offers clearer cost expectations, though customization may influence overall expense.
The core difference between Lodgable and protel PMS lies in their scope: Lodgable offers a simplified platform ideal for vacation rentals, while protel provides a comprehensive management solution suitable for larger, multi-property hotels. Lodgable might be appealing if you want straightforward listing automation, but its lack of recent reviews and features makes it less reliable for complex needs. protel's extensive functionality, active support, and proven user satisfaction make it the more dependable option for most hoteliers.
If your hotel needs a basic, budget-friendly solution for managing reservations, Lodgable could suffice. However, for hotels aiming to grow, scale, and optimize operations, protel PMS's vast feature set, integrations, and positive recent reviews make it the clear choice. Ultimately, selecting protel will better support your long-term operational goals and guest experience improvements, especially if you're managing multiple properties or seeking advanced revenue tools.
Note: Given the current data, protel PMS is the superior choice based on review volume, recent activity, and feature breadth. Lodgable remains limited in scope and support, making it suitable only for very small, simple property management needs.
According to HTR's product database, Lodgable and protel PMS (by Planet) share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | Lodgable |
|
|---|---|---|
| Booking Engine | ||
| Cloud based | ||
| Multi-currency | ||
| Multi-lingual | ||
| On premise | ||
| Revenue management module |
Showing top differences. 34 more features differ between these products.
We analyzed 4 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"It feels like a partnership, not a product. Our feedback is always heard and acted on. We’re working together for the shared goal of great guest service."
What hoteliers love
Users appreciate Protel's extensive features for managing single properties, with comprehensive tools for reporting, room plans, and rate management.... Users appreciate Protel's extensive features for managing single properties, with comprehensive tools for reporting, room plans, and rate management. However, many reviews expressed disappointment that a lot of these functionalities are incomplete, buggy, or missing entirely when dealing with more complex setups or multi-property environments. Custom reports and seamless integration with other tools are also highlighted as beneficial.
The user interface is generally praised for being intuitive and easy to navigate. Many users found Protel Air particularly user-friendly and noted the... The user interface is generally praised for being intuitive and easy to navigate. Many users found Protel Air particularly user-friendly and noted the efficiency in managing daily operations. However, certain updates have made certain functions more complex and less intuitive than before.
Protel's performance in catering to multi-property environments received mixed feedback. While some users praised its organizational tools and interfa... Protel's performance in catering to multi-property environments received mixed feedback. While some users praised its organizational tools and interfaces, many found the system frustratingly limited for multi-location setups, highlighting significant bugs and reduced functionalities.
Where hoteliers push back
Customer support is a consistent area of concern. Reviews mentioned long waiting times for support requests, lack of phone availability, and poor resp... Customer support is a consistent area of concern. Reviews mentioned long waiting times for support requests, lack of phone availability, and poor response times after the acquisition by Planet. Users recommend improving the speed and reliability of customer service.
Users are generally happy with the level of customization available in Protel, allowing them to adapt the system to better fit their specific needs. H... Users are generally happy with the level of customization available in Protel, allowing them to adapt the system to better fit their specific needs. However, this flexibility often comes at a high cost, and some required features are only available through paid custom development.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Lodgable and protel PMS (by Planet) share many core Property Management Systems features, but each has unique capabilities. Lodgable offers 0 verified integration partners, while protel PMS (by Planet) offers 194. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. protel PMS (by Planet) leads in ease of use at 4.1/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Lodgable: No. protel PMS (by Planet): No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Lodgable has an HT Score of 0 and Planet has 33. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
Product recommendations advisor