The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 950 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Lodgical Solution shines in Customer Support, with exclusive features like Mobile Device Notes & Tasks (Voice-to-Text).
Mews shines in ease of use and intuitive interface — especially for motel properties (5.0/5), with exclusive features like Revenue management module and Guest CRM.
Side-by-side ratings based on 950 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $900/mo |
| Verified Reviews | 5 | 945 |
After analyzing 950 verified reviews, Lodgical Solution users most value its , while Mews users highlight ease of use and intuitive interface, customer support and onboarding, automation and workflow efficiency. Click any theme to see what reviewers say.
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Ease of use and intuitive interface
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Customer support and onboarding
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Automation and workflow efficiency
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Integrations and open API
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Billing, invoicing, and payments
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Reporting and analytics
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Multi-property and group management
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #57 2 reviews | #3 363 reviews |
| Mid-Size (25-74 rooms) ▾ | #56 2 reviews | #1 386 reviews |
| Large (75-199 rooms) ▾ | — | #2 80 reviews |
| X-Large (200+ rooms) ▾ | — | #3 49 reviews |
By Property Type
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| Boutique ▾ | #60 2 reviews | #2 505 reviews |
| Luxury ▾ | #54 2 reviews | #5 238 reviews |
| Branded / Chain ▾ | — | #2 181 reviews |
| Extended Stay ▾ | — | #1 139 reviews |
By Region
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| North America ▾ | #29 5 reviews | #8 110 reviews |
| Europe ▾ | — | #1 714 reviews |
| Asia Pacific ▾ | — | #10 17 reviews |
| Middle East ▾ | — | #30 8 reviews |
You’re weighing Lodgical Solution by Lodgical Solution against Mews PMS for your property management needs. Both aim to streamline operations and improve guest experiences, but they differ significantly in scale, features, and market presence. Lodgical Solution is a smaller, niche-focused system with a minimal review footprint, while Mews offers a globally deployed, enterprise-ready platform supported by hundreds of reviews and recent updates. Which software is more likely to meet your hotel’s evolving needs?
Lodgical Solution promises an easy-to-use property management system suitable for smaller hotels and inns, with an emphasis on simplicity and core functionalities like reservations, billing, and housekeeping. Mews, on the other hand, provides a cloud-native platform with over 750 reviews in the last six months, demonstrating ongoing innovation and widespread adoption across diverse hotel types.
Lodgical’s reviews highlight its straightforward interface and excellent onboarding, but recent feedback shows limited updates and a small user base. Conversely, Mews frequently updates features, offers extensive third-party integrations, and garners higher customer satisfaction scores. Do you prioritize proven scale and feature breadth, or a more niche, cost-effective solution?
If your property is small, independent, or budget-conscious, Lodgical Solution’s affordability and ease of implementation make it a sensible choice. For hotels seeking a scalable, feature-rich system that integrates with a broad ecosystem of third-party tools, Mews is the clear leader with its extensive marketplace and recent positive reviews from a wide range of hotel segments.
Lodgical suits properties that mainly require reservation handling, basic reporting, and straightforward operations. Mews appeals to mid-sized and larger properties that need automation, advanced reporting, and multiple integrations. If your hotel prioritizes growth and modern guest experiences, Mews is the more suitable option.
Lodgical Solution has an impressive average UI rating of 4.8/5 based on five reviews, with users praising its intuitive interface and quick onboarding. Mews also scores high, with a 4.7/5 rating, and is praised for its modern, user-friendly design that supports remote management and easy onboarding, especially for multi-property operations.
While both systems are straightforward, Lodgical’s smaller user base and focused design often translate into a more simplified user experience. Mews’ broader feature set and marketplace might require more initial learning but ultimately support a more flexible, scalable operation. Edge: Lodgical Solution.
Lodgical Solution offers 28 shared features plus one unique feature: mobile device notes and voice-to-text tasks, focusing on core PMS functions. Mews boasts 31 exclusive features such as guest CRM, automated night audit, mobile app, kiosk check-in, and advanced analytics, supporting more complex operations and guest personalization.
Lodgical’s features are primarily geared toward small properties with simplified needs. Mews’s extensive suite of automation, guest management, and revenue features make it suitable for scalable operations. Edge: Mews.
Lodgical Solution’s support scores 4.6/5, with reviews emphasizing responsive, helpful staff and a positive onboarding experience. Mews, rated at 4.27/5, is praised for its support but has some reviewers noting occasional bugs or delays, though issues are usually resolved swiftly.
Lodgical’s smaller size and dedicated focus mean more personalized support, while Mews’s global footprint provides extensive resources, including 24/7 chat and a large support team. For consistent, immediate support, Lodgical’s client feedback tilts slightly in its favor. Edge: Lodgical Solution.
Lodgical Solution integrates with 20 verified partners, including niche systems like GP Dati Hotel Service and MyForecast. Mews, however, offers 336 verified integrations, including popular partners like Criton, Sage, and Orange Hotel Marketing, plus over 1,000 marketplace apps.
If integrations are crucial for your tech stack, Mews’s extensive ecosystem offers more flexibility and future-proofing. Lodgical’s narrower ecosystem might suffice for smaller, less complex properties. Edge: Mews.
Lodgical Solution has only five reviews, with an 80% likelihood of recommendation, primarily from small hotel operators. Mews has a vast review base, with a 93% recommendation rate, especially from boutique, city center, and independent hotels, and a recent review count of 98.
Given the volume and recency of reviews, Mews’s higher ratings reflect broader hotel satisfaction with ongoing support and features. For contemporary, scalable solutions, Mews has the edge.
Edge: Mews.
Lodgical Solution’s pricing details are unavailable, suggesting a custom or smaller-scale model. Mews’s base price is $900 per month, with no implementation or setup fees, making it transparent but potentially costly depending on your hotel size.
If budget transparency is a deciding factor, Mews’s clear pricing might help you evaluate ROI better. Lodgical’s costs, if any, are less transparent but likely suited for smaller properties with limited budgets.
Not ideal if your hotel plans to scale rapidly or requires advanced automation, extensive integrations, or guest personalization features.
Not ideal if your hotel is very small, with limited budgets or minimal need for integrations and automation.
In essence, Lodgical Solution is a focused, user-friendly system best suited for smaller hotels, inns, or properties with basic needs. Mews offers a more comprehensive, scalable platform that supports growth, automation, and a broad ecosystem of integrations, making it the recommended choice for most hotels aiming to stay competitive.
If your property is small and needs a straightforward solution, Lodgical might suffice. But if you’re looking to modernize, expand, and leverage a robust tech ecosystem, Mews is the smarter investment.
For properties seeking extensive features, recent positive reviews, and proven scalability, Mews stands out as the more dependable partner today.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | — | From $900/mo |
These are the features each vendor has configured, organized by feature group — the same data shown in the vendor dashboard. Expand a group to compare features side by side.
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Accounting & Finance
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| Direct billing | ||
| RevPaR & ADR Reports | ||
| Multi-currency | ||
| Transactional Emails (booking, folios, etc) | ||
| Automated night audit | ||
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Marketing & Ecommerce
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| Guest Communication (SMS Messaging) | ||
| Native Email Marketing | ||
| Guest profiles | ||
| Guest CRM | ||
| Gift Vouchers | ||
| Channel Manager | ||
| Booking Engine | ||
| Transactional Emails (booking, folios, etc) | ||
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Administration & Configuration
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| Centralized user & role management | ||
| Multi-lingual | ||
| Cloud based | ||
| On premise | ||
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Customer Management
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| Guest Communication (SMS Messaging) | ||
| Guest profiles | ||
| Centralized Messaging | ||
| Transactional Emails (booking, folios, etc) | ||
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Front Office
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| Mobile Device Notes & Tasks (Voice-to-Text) | ||
| Mobile App | ||
| Automated night audit | ||
| Calendar view | ||
| Multi-lingual | ||
| Task Management | ||
| Automated reminders | ||
| Guest profiles | ||
| Tablet/Kiosk Check-in | ||
| Payment Requests | ||
| Centralized Messaging | ||
| Automated Space Optimization | ||
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Groups Management
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| Group functionality | ||
| Automated Space Optimization | ||
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Guest Experience
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| Integrated ID & Passport Scanner | ||
| Digital Registration | ||
| Guest App | ||
| Online Check-in | ||
| Online Checkout | ||
| Guest Messaging | ||
| Transactional Emails (booking, folios, etc) | ||
| ID Scanning & Registration Pre-fill | ||
| Lobby Kiosk | ||
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Housekeeping
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| Housekeeping module | ||
| Housekeeping Mobile App | ||
| Real-Time Status Updates | ||
| Automated Assignments | ||
| Real Time Reporting | ||
| Shift Planning | ||
| Employee Messaging | ||
| Online Checkout | ||
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Payments
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| Integrated Payment Terminal & Card Reader | ||
| Direct billing | ||
| Multi-currency | ||
| Payment processing | ||
| Payment Requests | ||
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Reservations Management
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| RevPaR & ADR Reports | ||
| Gift Vouchers | ||
| Channel Manager | ||
| Integrated CRS | ||
| Drag-n-Drop Tapechart | ||
| Rate Management | ||
| Automated Space Optimization | ||
| Rules Based Room Assignments | ||
| Transactional Emails (booking, folios, etc) | ||
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Revenue Management
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| RevPaR & ADR Reports | ||
| Custom rates | ||
| Ancillary revenue tracking | ||
| Revenue management module | ||
| Base Pricing | ||
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Taxes & Compliance
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| PCI Compliant | ||
| GDPR Compliant | ||
| SOC2 Complaint | ||
| Tax Configuration | ||
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Support & Training
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| Online 24/7 support | ||
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Food & Beverage
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Spa
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| Spa & Wellness Module |
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"It was vital for us to find a hospitality cloud that would give us the freedom to innovate and move quickly with new technology – that’s one of the main reasons we chose Mews."
No published case study for this goal yet.
"Since moving to Mews, we can be so much more agile in how we operate, both in terms of how we engage with guests and testing out new integrations and tools through Mews Marketplace..."
No published case study for this goal yet.
"We want to provide the best hospitality for guests anywhere in the country, and Mews is definitely the right solution to help us achieve that goal."
Unique capabilities
What hoteliers love
The most consistent positive theme is that Mews is easy for hotel teams to learn and use, with a clear, modern interface that helps new staff get prod... The most consistent positive theme is that Mews is easy for hotel teams to learn and use, with a clear, modern interface that helps new staff get productive quickly. Reviewers frequently mention that the simple layout reduces clicks, speeds up daily work, and makes training easier across front office and operational teams.
Users often praise the responsiveness and helpfulness of Mews support, account managers, and onboarding specialists, especially during implementation... Users often praise the responsiveness and helpfulness of Mews support, account managers, and onboarding specialists, especially during implementation and change management. At the same time, this is also a recurring criticism area: some reviews mention slow ticket resolution, overly chat-based support, or onboarding that is too generic for complex hotel setups.
Users most often say Mews removes repetitive admin work across reservations, payments, emails, check-in/out, and housekeeping. Hotels value the time s... Users most often say Mews removes repetitive admin work across reservations, payments, emails, check-in/out, and housekeeping. Hotels value the time savings because teams can focus more on guests and less on manual processing, especially during peak operations.
Where hoteliers push back
Billing and payment handling is one of the most frequently discussed areas, with many users praising automated payments, room charging, and payment li... Billing and payment handling is one of the most frequently discussed areas, with many users praising automated payments, room charging, and payment links. However, this is also a common pain point: reviewers frequently mention refund handling, invoice corrections, split bills, reconciliations, and company billing as complicated or not intuitive enough.
Reporting is widely valued for giving managers visibility into occupancy, revenue, and operational trends, but many users want more customization, bet... Reporting is widely valued for giving managers visibility into occupancy, revenue, and operational trends, but many users want more customization, better filtering, and more reliable consistency between reports. Several reviewers specifically call out BI, analytics dashboards, and export options as areas where Mews can better support data-driven decisions.
Ranks higher for
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Lodgical Solution and Mews PMS share many core Property Management Systems features, but each has unique capabilities. Lodgical Solution offers 20 verified integration partners, while Mews PMS offers 352. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Lodgical Solution leads in ease of use at 4.8/5 vs 4.7/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Lodgical Solution: No. Mews PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Lodgical Solution has an HT Score of 0 and Mews has 99. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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