The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 1,312 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Cloudbeds shines when it comes to training, ease of use, and onboarding — especially for independent properties (4.6/5) , with exclusive features like Revenue management module and Transactional Emails (booking, folios, etc).
Lodgical Solution shines , with exclusive features like Mobile Device Notes & Tasks (Voice-to-Text).
Side-by-side ratings based on 1,312 verified hotelier reviews on HTR.
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| Starting Price | From $600/mo | Contact sales |
| Verified Reviews | 1,307 | 5 |
After analyzing 1,312 verified reviews, Cloudbeds users most value its training, ease of use, and onboarding, support responsiveness and human assistance, calendar and reservation visibility, while Lodgical Solution users highlight . Click any theme to see what reviewers say.
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Training, ease of use, and onboarding
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Support responsiveness and human assistance
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Calendar and reservation visibility
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Reporting and analytics
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Billing, invoicing, and folio handling
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Mobile app limitations
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #1 592 reviews | #51 2 reviews |
| Mid-Size (25-74 rooms) ▾ | #4 212 reviews | #55 2 reviews |
| Large (75-199 rooms) ▾ | #5 42 reviews | — |
| X-Large (200+ rooms) | #13 4 reviews | — |
By Property Type
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| Boutique ▾ | #2 473 reviews | #58 2 reviews |
| Luxury ▾ | #4 228 reviews | #52 2 reviews |
| Branded / Chain ▾ | #6 116 reviews | — |
| Extended Stay ▾ | #2 93 reviews | — |
By Region
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| North America ▾ | #2 435 reviews | #30 5 reviews |
| Europe ▾ | #7 163 reviews | — |
| Asia Pacific ▾ | #3 226 reviews | — |
| Middle East ▾ | #7 11 reviews | — |
Choosing between Cloudbeds PMS and Lodgical Solution hinges on your hotel's size, complexity, and growth ambitions. Both systems aim to streamline operations, but Cloudbeds offers a broader feature set, more extensive integrations, and a larger global footprint. Lodgical, however, provides a straightforward, easy-to-use interface suited for properties seeking simplicity and reliability without extra bells and whistles. Which aligns better with your team's needs?
Cloudbeds and Lodgical Solution both serve the core function of property management, but their approaches differ markedly. Cloudbeds excels in multi-property management, automation, and revenue tools, making it ideal for growing or multi-asset hotels. Lodgical offers a streamlined, intuitive platform focused on day-to-day operations, perfect for smaller or independent properties seeking simplicity. Do you prioritize growth and automation, or ease of use and reliability?
If your hotel needs a comprehensive, scalable platform with advanced revenue management, extensive integrations, and global support, Cloudbeds is the clear choice. Its 1,071 reviews and recent high ratings (4.63/5 overall, 81 reviews in last six months) underscore its popularity among hotels seeking growth. Conversely, Lodgical, with only five reviews and no recent feedback, is best if you want a straightforward PMS that minimizes complexity. Is your focus on expanding and optimizing revenue, or maintaining simple, reliable operations?
Cloudbeds scores a 4.61/5 for ease of use, with many users praising its intuitive interface and quick onboarding. Its mobile apps and automation features reduce manual tasks, but some reviews mention setup challenges during initial implementation. Lodgical, with a 4.8/5 rating, is designed to be straightforward, boasting user-friendly interfaces and minimal tech headaches. It’s praised for enabling staff to master reservations quickly. Edge: Lodgical.
Cloudbeds offers 36 features exclusive to its platform, including a sophisticated revenue management module, analytics dashboard, inventory management, and unlimited channels—features Lodgical lacks. Lodgical’s standout is its mobile device notes and tasks (voice-to-text), a single unique feature. Cloudbeds’ extensive suite supports multi-lingual, multi-currency operations, real-time integrations, and automated night audits, making it more feature-rich for complex needs. Edge: Cloudbeds.
Cloudbeds’ support scores 4.41/5, with reviewers citing prompt responses and attentive service, though some mention initial support hiccups. Lodgical, with a 4.6/5 rating, also receives praise for friendly, patient staff and effective troubleshooting. One Lodgical reviewer highlights consistent responsiveness after 20+ years of use. Given the larger user base and recent reviews, Cloudbeds’ support is slightly more tested at scale. Edge: Lodgical.
Cloudbeds boasts over 190 verified partners, including major OTAs, revenue tools, and access control systems, supporting extensive customization. Lodgical provides 20 verified integrations with key industry players like GuestCentric and RateBoard, but fewer overall. Shared integrations include Nonius and Duetto. For properties that rely on diverse third-party tools, Cloudbeds’ broad ecosystem offers more flexibility. Edge: Cloudbeds.
Cloudbeds has a 4.63/5 rating based on 1,071 reviews, with recent feedback emphasizing its role in increasing bookings and simplifying operations, especially for small chains and hostels. Lodgical, with only five reviews, has no recent ratings or detailed insights, suggesting limited market presence or feedback. Therefore, Cloudbeds clearly has the more trusted reputation among hoteliers. Edge: Cloudbeds.
Cloudbeds charges a base price of $600 per month, with no trial or freemium options. Pricing for Lodgical is not publicly listed, but it emphasizes affordability and simplicity, typically appealing to smaller properties with limited budgets. If your property requires extensive features and scalability, Cloudbeds’ cost reflects its comprehensive ecosystem. For basic needs, Lodgical may offer a more budget-friendly choice, but precise costs would require direct inquiry.
Cloudbeds is a feature-rich, globally supported PMS built for growth, automation, and complex operations. Its extensive integrations, advanced revenue tools, and high user ratings make it the preferred choice for hotels aiming to scale and optimize profitability. If your hotel values a robust, scalable platform and is ready to invest in growth, Cloudbeds is the better option.
Lodgical Solution offers a simple, reliable, and easy-to-use management system, ideal for smaller properties or independent hotels seeking straightforward daily operations. Its focus on usability and strong support makes it suitable for properties that prioritize stability and ease over advanced features.
Choose Cloudbeds if you need a comprehensive, scalable platform with extensive integrations and revenue management. Opt for Lodgical if simplicity, reliability, and minimal tech hassle are your top priorities.
In conclusion, for hoteliers with recent growth plans or multiple properties, Cloudbeds’ more recent reviews, higher overall ratings, and broader feature set make it the clearly superior choice. If your operations are modest and you value straightforward management, Lodgical offers a dependable, user-friendly alternative.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $600/mo | — |
These are the features each vendor has configured, organized by feature group — the same data shown in the vendor dashboard. Expand a group to compare features side by side.
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Accounting & Finance
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| Direct billing | ||
| RevPaR & ADR Reports | ||
| Multi-currency | ||
| Transactional Emails (booking, folios, etc) | ||
| Automated night audit | ||
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Marketing & Ecommerce
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| Guest Communication (SMS Messaging) | ||
| Native Email Marketing | ||
| Guest profiles | ||
| Guest CRM | ||
| Gift Vouchers | ||
| Channel Manager | ||
| Booking Engine | ||
| Transactional Emails (booking, folios, etc) | ||
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Administration & Configuration
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| Centralized user & role management | ||
| Multi-lingual | ||
| Cloud based | ||
| On premise | ||
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Customer Management
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| Guest Communication (SMS Messaging) | ||
| Guest profiles | ||
| Centralized Messaging | ||
| Transactional Emails (booking, folios, etc) | ||
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Front Office
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| Mobile Device Notes & Tasks (Voice-to-Text) | ||
| Mobile App | ||
| Automated night audit | ||
| Calendar view | ||
| Multi-lingual | ||
| Task Management | ||
| Automated reminders | ||
| Guest profiles | ||
| Tablet/Kiosk Check-in | ||
| Payment Requests | ||
| Centralized Messaging | ||
| Automated Space Optimization | ||
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Groups Management
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| Group functionality | ||
| Automated Space Optimization | ||
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Guest Experience
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| Integrated ID & Passport Scanner | ||
| Digital Registration | ||
| Guest App | ||
| Online Check-in | ||
| Online Checkout | ||
| Guest Messaging | ||
| Transactional Emails (booking, folios, etc) | ||
| ID Scanning & Registration Pre-fill | ||
| Lobby Kiosk | ||
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Housekeeping
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| Housekeeping module | ||
| Housekeeping Mobile App | ||
| Real-Time Status Updates | ||
| Automated Assignments | ||
| Real Time Reporting | ||
| Shift Planning | ||
| Employee Messaging | ||
| Online Checkout | ||
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Payments
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| Integrated Payment Terminal & Card Reader | ||
| Direct billing | ||
| Multi-currency | ||
| Payment processing | ||
| Payment Requests | ||
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Reservations Management
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| RevPaR & ADR Reports | ||
| Gift Vouchers | ||
| Channel Manager | ||
| Integrated CRS | ||
| Drag-n-Drop Tapechart | ||
| Rate Management | ||
| Automated Space Optimization | ||
| Rules Based Room Assignments | ||
| Transactional Emails (booking, folios, etc) | ||
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Revenue Management
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| RevPaR & ADR Reports | ||
| Custom rates | ||
| Ancillary revenue tracking | ||
| Revenue management module | ||
| Base Pricing | ||
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Taxes & Compliance
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| PCI Compliant | ||
| GDPR Compliant | ||
| SOC2 Complaint | ||
| Tax Configuration | ||
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Support & Training
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| Online 24/7 support | ||
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Food & Beverage
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Spa
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| Spa & Wellness Module |
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"I have not worked with a company that has such good customer service as Cloudbeds has. It's miles ahead."
No published case study for this goal yet.
"The biggest benefit of Cloudbeds' platform is its flexibility. I can access reporting online from anywhere. Everything is smoother with Cloudbeds."
No published case study for this goal yet.
"Cloudbeds is like if Apple made a property management system. The ease of use is super simple and straightforward for guests and our staff. It’s very intuitive and just makes sense..."
No published case study for this goal yet.
What hoteliers love
Cloudbeds is frequently described as intuitive and quick to learn, which reduces training time for new staff and helps properties adopt the system qui... Cloudbeds is frequently described as intuitive and quick to learn, which reduces training time for new staff and helps properties adopt the system quickly. Reviewers also value tutorials, university resources, and onboarding help, though some ask for retraining or deeper guidance on advanced features.
Support is a major theme, with many users praising fast help and knowledgeable agents when they can reach a person. The most common complaint is relia... Support is a major theme, with many users praising fast help and knowledgeable agents when they can reach a person. The most common complaint is reliance on chatbot/email workflows and slow escalation, which is problematic for urgent front-desk issues that can affect guest experience and revenue.
Users repeatedly say Cloudbeds' calendar is the clearest part of the product, giving front-desk teams a fast view of occupancy, room types, booking st... Users repeatedly say Cloudbeds' calendar is the clearest part of the product, giving front-desk teams a fast view of occupancy, room types, booking status, and daily reservations. It helps hotels manage check-ins, check-outs, split stays, and room changes more efficiently, reducing errors during busy operations.
Where hoteliers push back
Reviewers often mention invoice templates, receipts, statement review, and centralized guest billing as helpful for daily operations and guest checkou... Reviewers often mention invoice templates, receipts, statement review, and centralized guest billing as helpful for daily operations and guest checkout. At the same time, the Folio flow for adding extras can be click-heavy, and some users want stronger tax, currency, and accounting handling inside Cloudbeds instead of using separate systems.
A frequent criticism is that the mobile app lacks enough operational depth for staff on the move. Reviewers want booking creation, availability manage... A frequent criticism is that the mobile app lacks enough operational depth for staff on the move. Reviewers want booking creation, availability management, notifications, calendar access, and more stable performance directly in the app instead of having to switch to email or desktop.
Ranks higher for
Unique capabilities
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Cloudbeds PMS and Lodgical Solution share many core Property Management Systems features, but each has unique capabilities. Cloudbeds PMS offers 199 verified integration partners, while Lodgical Solution offers 20. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Lodgical Solution leads in ease of use at 4.8/5 vs 4.6/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Cloudbeds PMS: No. Lodgical Solution: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Cloudbeds has an HT Score of 100 and Lodgical Solution has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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