The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 323 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Duve shines in ease of use and customer support — especially for brand properties (0.0/5) , with exclusive features like Mobile Friendly and SMS text messaging.
LodginGO shines .
Side-by-side ratings based on 323 verified hotelier reviews on HTR.
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| Starting Price | From $900/mo | Contact sales |
| Verified Reviews | 323 | 0 |
After analyzing 323 verified reviews, Duve users most value its upselling features, integration with pms and other systems, guest communication, while LodginGO users highlight . Click any theme to see what reviewers say.
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Upselling Features
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Integration with PMS and Other Systems
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Guest Communication
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Support and Implementation
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Potential Feature Enhancements
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Pricing and Value for Small Businesses
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How each product ranks among Upselling Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #2 69 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #3 137 reviews | — |
| Large (75-199 rooms) ▾ | #3 45 reviews | — |
| X-Large (200+ rooms) ▾ | #3 38 reviews | — |
By Property Type
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| Boutique ▾ | #3 125 reviews | — |
| Luxury ▾ | #3 131 reviews | — |
| Branded / Chain ▾ | #3 97 reviews | — |
| Extended Stay ▾ | #2 45 reviews | — |
By Region
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| North America ▾ | #2 37 reviews | — |
| Europe ▾ | #2 132 reviews | — |
| Asia Pacific ▾ | #6 9 reviews | — |
| Middle East ▾ | #1 107 reviews | — |
When evaluating upselling software for your hotel, both Duve Upselling and LodginGO aim to enhance your revenue streams and streamline guest engagement. While LodginGO offers a streamlined property management platform with review analysis features, Duve specializes in guest communication, personalized upselling, and automation. Both tools address core operational challenges but diverge significantly in their depth of features and user feedback. Which solution aligns best with your hotel’s specific needs?
Duve Upselling is a comprehensive guest engagement platform designed to boost revenue through targeted upselling and automation, with a broad feature set and high user ratings. LodginGO, on the other hand, functions primarily as a property management system with AI-driven review insights but lacks dedicated upselling features. If your primary goal is increasing ancillary revenue and guest communication, Duve offers more direct tools; if you seek an integrated management system with review analysis, LodginGO might be suitable. Are you prioritizing revenue growth through upselling or operational management?
If your hotel needs a robust upselling and guest engagement solution, go with Duve. Its high review count (270 reviews) and recent positive feedback make it a proven choice for hotels looking to automate and personalize guest interactions. If your focus is on managing reservations, analyzing guest reviews, and streamlining operations without dedicated upselling, LodginGO may suffice, but it lacks the extensive user feedback and review volume that support Duve’s effectiveness. Which core problem are you aiming to solve first?
Duve’s user interface is rated 4.7 out of 5, praised for its intuitive design and seamless onboarding, with recent reviews highlighting its straightforward setup and helpful support. LodginGO’s interface and ease of use are not specified, and it does not have a track record of user ratings or recent reviews. Based on available data, Duve’s ease of adoption is well established. Edge: Duve.
Duve offers 32 unique features solely focused on upselling, guest messaging, automation, multi-channel delivery, payment integration, and detailed analytics—capabilities not matched by LodginGO, which has none listed. LodginGO primarily provides review summarization and management tools, lacking the specialized upselling features that set Duve apart. For hotels wanting deep guest engagement tools, Duve’s feature set is clearly superior. Edge: Duve.
Duve maintains a support rating of 4.63 out of 5, with recent reviews praising its responsive, professional team and effective onboarding. LodginGO does not have publicly available review data or support ratings, making Duve’s customer service the more reliable choice. For ongoing assistance and peace of mind, Duve’s support stands out. Edge: Duve.
Duve integrates with 65 verified partners, including major PMS providers like WebRezPro, Sirvoy, and apaleo, giving it a broad network to connect with existing hotel systems. LodginGO appears to lack publicly documented integrations, which could limit its compatibility with your current tech stack. If integrations are a priority, Duve’s extensive partner network makes it the clear winner. Edge: Duve.
Duve’s ratings are high across multiple categories: 4.79/5 overall, 4.7/5 for ease of use, and a 9.38/10 NPS based on 270 reviews, with recent feedback confirming its effectiveness. LodginGO has no publicly available ratings or recent reviews, suggesting limited user feedback or adoption. Given Duve’s extensive and recent review data, it’s the more trusted choice among hoteliers. Edge: Duve.
Duve’s pricing starts at $900 per month, with no free tier or trial period available. LodginGO’s pricing is not publicly disclosed, leaving potential buyers uncertain about costs. For budget planning and transparency, Duve’s fixed price makes it easier to evaluate ROI. Pricing transparency favors Duve here, but confirm your specific needs with the vendor.
Duve offers a well-rounded, feature-rich platform focused on increasing revenue through personalized upselling, automation, and guest communication. Its extensive reviews, recent positive feedback, and wide integration network make it a clear leader for hoteliers seeking proven, scalable solutions.
If your hotel needs a dedicated upselling tool with proven performance, go with Duve. It’s especially suited for hotels aiming to maximize revenue, personalize guest experiences, and streamline operations with high confidence backed by user reviews.
LodginGO may appeal if your core focus is on property management and review analysis without the need for advanced upselling or guest engagement features. However, its lack of public reviews and integrations makes it less compelling for hotels looking to invest in growth-oriented guest experience tools.
In summary, for revenue-driven upselling and guest communication, Duve is the recommended choice. If you need a management-centric platform with review insights, LodginGO could be considered, but it’s less proven in the upselling domain.
According to HTR's product database, Duve Upselling and LodginGO share 0 features. Here are the key differences — features one has that the other lacks.
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| Automated Replies | ||
| Message Routing | ||
| Mobile Friendly | ||
| SMS text messaging | ||
| Secured Data Protection | ||
| Whatsapp Integration |
Showing top differences. 20 more features differ between these products.
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"Duve was a game changer for our customer service. I knew the platform would help us connect with guests but I was amazed at how cleverly simple it all is, even guests who are not v..."
No published case study for this goal yet.
"While scaling up and growing in terms of more hotel rooms and more hotels in different countries we found it difficult to communicate with our guests in a very personal way. Duve f..."
No published case study for this goal yet.
What hoteliers love
Duve's upselling capabilities are frequently mentioned for effectively increasing ancillary revenue and optimizing unsold inventory. Users appreciate... Duve's upselling capabilities are frequently mentioned for effectively increasing ancillary revenue and optimizing unsold inventory. Users appreciate the automated and personalized upselling strategies; however, several reviews mention the desire for room upgrade upselling compatibility.
Duve's integration with various PMS systems like Mews is beneficial for smooth upselling processes. However, users occasionally report issues with con... Duve's integration with various PMS systems like Mews is beneficial for smooth upselling processes. However, users occasionally report issues with connection stability, indicating room for improvement in ensuring consistent integration.
The platform significantly enhances guest communication through efficient AI-driven chats and automated messaging, improving satisfaction and engageme... The platform significantly enhances guest communication through efficient AI-driven chats and automated messaging, improving satisfaction and engagement. Users commend the seamless integration with existing systems, which supports a more streamlined operation.
Where hoteliers push back
Users suggest additional features like a ticketing system for MICE sectors and expanded capabilities in the F&B segments. Room for improvement in feat... Users suggest additional features like a ticketing system for MICE sectors and expanded capabilities in the F&B segments. Room for improvement in feature expansion and the inclusion of innovative ideas is a recurring theme.
Pricing concerns are prominent among reviews, particularly for small operations like hostels. Users express dissatisfaction with premium feature prici... Pricing concerns are prominent among reviews, particularly for small operations like hostels. Users express dissatisfaction with premium feature pricing, suggesting a need for loyalty discounts and pricing models better suited for smaller establishments.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Duve Upselling and LodginGO share many core Upselling Software features, but each has unique capabilities. Duve Upselling offers 65 verified integration partners, while LodginGO offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Duve Upselling leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Duve Upselling: No. LodginGO: No. Neither product currently offers a free tier. Most Upselling Software vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Duve has an HT Score of 93 and LodginGO has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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