The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 42 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
LodginGO shines .
ROOMDEX shines in ease of use and customer support — especially for brand properties (4.8/5) , with exclusive features like Guest Segmentation & Targeting and Multi-Channel Delivery (Email, SMS, WhatsApp, Chat).
Side-by-side ratings based on 42 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | Contact sales |
| Verified Reviews | 0 | 42 |
After analyzing 42 verified reviews, LodginGO users most value its , while ROOMDEX users highlight automation and ease of use, incremental revenue, seamless integration. Click any theme to see what reviewers say.
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Automation and ease of use
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Incremental revenue
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Seamless integration
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Quick ROI
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Customization
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Reporting tools
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How each product ranks among Upselling Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) | — | #14 3 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #7 26 reviews |
| Large (75-199 rooms) ▾ | — | #8 9 reviews |
| X-Large (200+ rooms) | — | #13 2 reviews |
By Property Type
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| Boutique ▾ | — | #7 33 reviews |
| Luxury ▾ | — | #12 15 reviews |
| Branded / Chain ▾ | — | #9 15 reviews |
| Extended Stay ▾ | — | #10 5 reviews |
By Region
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| North America ▾ | — | #3 30 reviews |
| Europe ▾ | — | #13 12 reviews |
Choosing between LodginGO and ROOMDEX hinges on your hotel’s specific needs for upselling and guest experience management. LodginGO aims to streamline operations and fill last-minute vacancies with AI-driven insights, but it lacks recent reviews and doesn’t showcase active user feedback. ROOMDEX, on the other hand, boasts a substantial number of recent reviews, clear success stories, and a suite of automation features designed to boost revenue with minimal effort. Given the data, ROOMDEX’s more recent and plentiful reviews make it the more reliable option today.
LodginGO offers a seemingly straightforward approach to increasing occupancy by attracting walk-in guests and managing last-minute bookings, but it lacks recent customer feedback or documented case studies to back its claims. ROOMDEX, however, has 37 reviews in the past six months, with a 4.86 out of 5 overall rating and a 95% likelihood to recommend, indicating active and satisfied users. The stark difference in review activity and recency suggests ROOMDEX is more trusted by its users currently.
Both products focus on upselling; LodginGO emphasizes occupancy fill rate and customer satisfaction, while ROOMDEX concentrates on automating upselling, room upgrades, and targeted offers. LodginGO’s less detailed review data and no reviews in recent months make it harder to assess its current effectiveness, whereas ROOMDEX’s latest feedback highlights ease of use, ROI, and flexible features. Are you comfortable betting on a less-reviewed platform, or do you prefer the proven engagement of ROOMDEX?
If your hotel needs a comprehensive, actively used upselling platform with proven ROI and a suite of automation tools, go with ROOMDEX. It’s ideal for properties aiming to maximize incremental revenue through dynamic offers, targeted marketing, and multi-channel communication, especially if you operate in multiple regions.
LodginGO may suit smaller hotels or those focusing solely on occupancy management with limited need for advanced feature sets. However, without recent user feedback or active reviews, its current capability to deliver measurable results is uncertain. If your goal is reliable, data-backed upselling, ROOMDEX is the clear choice.
ROOMDEX scores a high 4.78 out of 5 for ease of use, with users describing it as “easy to get setup and running,” and “truly hands-off.” Reviewers emphasize its seamless PMS integration and minimal manual intervention, making it accessible for teams of all sizes. LodginGO, by contrast, scores 0/5 across ease of use, with no recent reviews or user feedback to confirm its usability or onboarding experience.
Edge: ROOMDEX.
ROOMDEX offers 8 unique features, including segmentation, guest targeting, A/B testing, multi-channel delivery, room upgrade merchandising, dynamic pricing, offer templates, and offer orchestration. These capabilities enable sophisticated, personalized upselling campaigns that can adapt over time. LodginGO has no documented features beyond general occupancy management, leaving its functional scope unclear.
Given the detailed feature set and proven success stories, ROOMDEX’s extensive capabilities give it a distinct advantage.
Edge: ROOMDEX.
ROOMDEX’s support ratings are impressive, with a 4.8/5 customer support score and consistent positive feedback about responsiveness, ease of onboarding, and ongoing assistance. Review quotes describe the team as “great to work with” and “responsive to requests,” reinforcing confidence in their support quality. LodginGO has no recent reviews or support ratings, making it impossible to assess its support quality.
Edge: ROOMDEX.
ROOMDEX boasts 8 verified integrations with major PMS providers like Mews, Oracle Hospitality, Stayntouch, and Maestro PMS, enabling smoother operation and data sharing. LodginGO, lacking confirmed integrations, appears to have no verified partners, which could limit its compatibility with your existing systems.
If seamless integration is a priority, ROOMDEX’s established partner network stands out clearly.
Edge: ROOMDEX.
ROOMDEX’s recent reviews consistently praise its ease of use, ROI, and automation capabilities, culminating in a 4.86/5 rating. Its user base includes a wide range of hotel segments, from boutique to luxury, with an average brand rating of 4.75/5 and independent hotels rating it 5/5. LodginGO, with no recent reviews or active ratings, provides no data to compare, but the absence of recent feedback suggests it’s less trusted among current users.
Given the current review activity and high ratings, ROOMDEX is clearly the more highly rated solution.
Edge: ROOMDEX.
Both LodginGO and ROOMDEX do not publicly disclose their pricing models or costs, indicating they might operate on custom quotes or enterprise agreements. The absence of transparent pricing can make budgeting more challenging, but it’s common for high-end upselling platforms.
If pricing transparency is a priority, consider reaching out directly for detailed quotes, but based on available data, ROOMDEX’s active user base and proven ROI suggest its value aligns well with its costs.
Not ideal if your hotel requires sophisticated upselling, segmentation, or multi-channel marketing.
Not ideal if your hotel prefers a simple, manual approach or operates with a very tight budget due to the platform’s advanced feature set.
ROOMDEX stands out as the more established and actively reviewed upselling platform, offering a broad range of features, integrations, and proven results. Its recent reviews and high satisfaction scores reflect a product that is trusted and used effectively by hotels worldwide.
LodginGO, while potentially suitable for basic occupancy management, lacks recent user feedback and a robust feature set, making it a less reliable choice at this time. If your hotel prioritizes automation, revenue growth, and proven peer success, ROOMDEX is the recommended option.
In summary, for hotels seeking a tested, feature-rich upselling solution with strong support and integration options, ROOMDEX is the clear winner. LodginGO may warrant consideration only if your hotel’s needs are limited to last-minute occupancy fills and you prefer a simple tool with minimal complexity.
According to HTR's product database, LodginGO and ROOMDEX share 0 features. Here are the key differences — features one has that the other lacks.
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| Dynamic Upgrade Pricing | ||
| Guest Segmentation & Targeting | ||
| Multi-Channel Delivery (Email, SMS, WhatsApp, Chat) | ||
| Offer Experimentation & A/B Testing | ||
| Room Upgrade Merchandising | ||
| Segmentation |
What hoteliers love
Users praised Roomdex for its user-friendly interface and automation capabilities, which allow hoteliers to set up the system quickly and let it run i... Users praised Roomdex for its user-friendly interface and automation capabilities, which allow hoteliers to set up the system quickly and let it run in the background, generating incremental revenue with minimal effort.
Roomdex has been instrumental in generating incremental revenue through automated offers for room upgrades, early check-ins, and late check-outs, enha... Roomdex has been instrumental in generating incremental revenue through automated offers for room upgrades, early check-ins, and late check-outs, enhancing the overall profitability of hotels.
Roomdex integrates seamlessly with popular PMS systems, enabling properties to automate upselling with minimal manual intervention. This integration e... Roomdex integrates seamlessly with popular PMS systems, enabling properties to automate upselling with minimal manual intervention. This integration ensures smooth operations and data synchronization, aiding hoteliers in driving revenue efficiently.
Where hoteliers push back
Some users mentioned a desire for more customization options for email templates, pricing structures, and service categories to better align with thei... Some users mentioned a desire for more customization options for email templates, pricing structures, and service categories to better align with their brand standards and operational needs.
Several users expressed a need for improved reporting tools and real-time analytics to better monitor and analyze the success of upselling initiatives... Several users expressed a need for improved reporting tools and real-time analytics to better monitor and analyze the success of upselling initiatives and guest interactions.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. LodginGO and ROOMDEX share many core Upselling Software features, but each has unique capabilities. LodginGO offers 0 verified integration partners, while ROOMDEX offers 8. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. ROOMDEX leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
LodginGO: No. ROOMDEX: No. Neither product currently offers a free tier. Most Upselling Software vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. LodginGO has an HT Score of 0 and ROOMDEX has 15. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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