Maestro PMS (Northwind) vs. Siesta extranet:
Which Is Right for You?

The Decision

Choosing between Maestro PMS and Siesta extranet hinges on your hotel’s specific needs. Maestro PMS offers a broad suite of features, extensive integrations, and a substantial review base, while Siesta extranet, though less reviewed, emphasizes operational efficiency and channel management. Your decision should align with your property’s size, complexity, and integration requirements. So, which platform truly meets your hotel's demands?

Is Maestro PMS or Siesta extranet Better for Hotels?

Maestro PMS addresses the needs of hotels seeking a comprehensive property management system with extensive modules and integration options. Its all-in-one design covers front desk, sales, catering, spa, and revenue management, making it suitable for multi-property groups, resorts, and luxury hotels. Conversely, Siesta extranet focuses on streamlining booking and distribution management, primarily helping hotels improve operational control and channel distribution.

Maestro’s strengths lie in its modularity and deep feature set, with over 58 unique functionalities, compared to Siesta’s singular focus on booking and operational automation. While Maestro boasts a strong global presence with users across North America and Europe, Siesta’s regional footprint isn’t specified.

The key divergence? Maestro’s more established market presence and richer feature set, contrasted with Siesta’s streamlined approach to booking and distribution management. Are you looking for a broad, customizable PMS, or a targeted distribution tool?

Edge: Maestro PMS.

Maestro PMS vs Siesta extranet: Which Should Your Hotel Choose?

If your hotel needs an expansive, customizable PMS capable of supporting complex operations, Maestro PMS is the clear pick. Its suite of 58 features, including modules for spa, CRM, online check-in, and automated night audits, makes it highly versatile. It’s ideal for resorts, boutique hotels, and multi-property groups that require extensive integration and reporting capabilities.

On the other hand, if your hotel prioritizes simplifying distribution, updating room availability across channels, and automating routine tasks with minimal fuss, Siesta extranet may suffice. Its core strength lies in efficient channel management and guest communication, which benefits properties focused on online booking accuracy and operational control.

In summary, choose Maestro if your hotel demands a fully integrated, feature-rich PMS. Opt for Siesta if your primary goal is perfecting distribution and operational automation, especially if your property size or complexity is modest.

Edge: Maestro PMS.

Is Maestro PMS or Siesta extranet Easier to Use?

Maestro PMS, with a 4.04/5 ease-of-use rating based on 56 reviews, offers a feature-rich experience that can be daunting for new staff. Users mention its interface feels slightly dated, with many clicks required to complete tasks, though they appreciate the comprehensive support available. Its onboarding score of 4.36/5 indicates a decent initial learning curve, but some hesitate to navigate its extensive modules.

Since Siesta extranet lacks detailed review data, direct comparisons are challenging. However, based on its design focus and user feedback for similar platforms, it is likely more straightforward, especially for smaller operations aiming for quick setup.

Edge: Maestro PMS.

Which Has Better Features: Maestro PMS or Siesta extranet?

Maestro PMS boasts 58 exclusive features, including a Spa & Wellness module, integrated CRS, room and rate management, mobile apps, digital registration, and advanced revenue tools. Its extensive modules support a wide range of hotel operations, making it a versatile choice for complex properties.

Siesta extranet offers core booking and distribution features, such as real-time inventory updates and channel management, but does not list additional modules or advanced features. Its focus is on streamlining booking processes and distribution automation.

Given the breadth of Maestro’s feature set, it clearly exceeds Siesta’s capabilities.

Edge: Maestro PMS.

Which Has Better Customer Support: Maestro PMS or Siesta extranet?

Maestro PMS’s support rating stands at 4.78/5, with numerous reviews highlighting quick response times and helpful staff. Guests praise the availability of 24/7 support and its role in resolving issues efficiently, which is critical for multi-property and large operations.

Siesta extranet has no available review data to assess support quality. Without user feedback, it’s impossible to judge support performance or responsiveness.

Therefore, based on the available data, Maestro’s support clearly outperforms.

Edge: Maestro PMS.

Which Has More Integrations: Maestro PMS or Siesta extranet?

Maestro PMS supports 89 verified partners, including third-party systems like Criton, Curacity, and Zaplox, enabling extensive customization and operational integration. These integrations allow your hotel to connect seamlessly with POS, CRM, revenue management, and more, ensuring a holistic management experience.

Siesta extranet does not list any verified integrations, implying limited or no third-party connectivity. This could restrict your ability to connect with existing systems or expand functionality later.

For integration capabilities, Maestro’s platform is far more robust.

Edge: Maestro PMS.

Which Do Hoteliers Rate Higher: Maestro PMS or Siesta extranet?

Maestro PMS, with a 4.36/5 overall rating based on 56 reviews, is well-regarded across various hotel segments. Its most recent reviews praise its extensive features, support, and adaptability, especially in luxury and resort markets, which are more demanding.

Since Siesta extranet has no recent reviews or ratings available, it’s impossible to compare user satisfaction directly. The clear winner in terms of user ratings is Maestro PMS.

Edge: Maestro PMS.

How Much Do Maestro PMS and Siesta extranet Cost?

Maestro PMS charges a base price of $900, with no ongoing monthly or implementation fees. Its pricing model reflects a one-time cost for a feature-rich, scalable system, suitable for hotels ready to invest in a comprehensive PMS.

Siesta extranet’s pricing details aren’t provided, which suggests it may be bespoke or less transparent. Without specific figures, direct comparison isn’t feasible, but the absence of visible costs indicates it may be less expensive or requires direct inquiry.

What Type of Hotel Should Use Maestro PMS?

• Hotels that operate multiple properties and need centralized management.
• Resorts offering extensive amenities like spas, golf, and events.
• Boutique hotels seeking customization and detailed reporting.
• Large hotels requiring integrations with third-party systems.
• Teams that want a scalable, feature-rich platform with robust support.

Not ideal if your hotel is small, with minimal operational complexity, or if you prefer a simple booking platform.

What Type of Hotel Should Use Siesta extranet?

• Small to medium-sized hotels focusing on distribution accuracy.
• Properties that want to automate and simplify room inventory management.
• Hotels prioritizing real-time channel updates and guest communication.
• Businesses seeking a cost-effective way to improve operational control.

Not ideal if your hotel requires extensive modules, deep customization, or integration with multiple third-party systems.

The Bottom Line for Hotels

Maestro PMS stands out as a comprehensive, well-supported solution with a broad feature set, making it suited for larger, complex properties. Its extensive integrations and recent reviews confirm its reliability and adaptability.

Siesta extranet, while less detailed in available reviews, appears best suited for properties that prioritize distribution accuracy, straightforward operation, and budget-conscious automation. Its limited publicly available data suggests it’s less suited for hotels needing a full PMS.

Choose Maestro PMS if your hotel demands a full-scale, customizable management system that can grow with your business. Opt for Siesta extranet if your main goal is to streamline booking and distribution with minimal complexity.

In conclusion, Maestro’s larger user base, recent reviews, and richer feature set make it the more dependable choice for most hotels seeking a robust PMS. Siesta extranet may serve niche needs but lacks the depth and proven support to compete at the same level.