Compare Medallia Agent Connect vs Service Metrics Group

Stella Connect by Stella Service

Medallia Agent Connect

0 reviews
Service Metrics Group

Service Metrics Group

2 reviews
+ Add company

YOU MAY ALSO LIKE

Featured products that are similar to the ones you selected below.

All Guest Survey Software Products
Logo Cloudbeds

Cloudbeds

Best for pre-arrival to post-stay guest communication and engagement.

Visit Website
Logo LIKE MAGIC

LIKE MAGIC

Best for personalizing guest communication and enhancing their stay.

Visit Website

Compare Medallia Agent Connect vs Service Metrics Group

Guest Survey Software vendor comparison between Medallia Agent Connect vs Service Metrics Group . Find out which Guest Survey Software is right for you based on realtime data from 2 verified hotelier reviews across 1 countries.

Stella Connect by Stella Service

Stella Connect by Stella Service

Ranked 14 (out of 25)

N/A
0 reviews
View profile
Service Metrics Group

Service Metrics Group

Ranked 10 (out of 25)

5.0
2 reviews
View profile

Ratings Summary

HT Score

Medallia Agent Connect

unranked HTScore Icon

Service Metrics Group

unranked HTScore Icon
Popularity

Medallia Agent Connect

0 verified reviews

Service Metrics Group

2 verified reviews
Likelihood to Recommend

Medallia Agent Connect

0%

Service Metrics Group

100%
Ease of Use

Medallia Agent Connect

0

Service Metrics Group

5
ROI

Medallia Agent Connect

0

Service Metrics Group

5
Implementation

Medallia Agent Connect

Not enough data available

Service Metrics Group

Not enough data available
Customer Support

Medallia Agent Connect

0

Verified Customer Support

Service Metrics Group

5

Verified Customer Support

Certificate of Excellence

Medallia Agent Connect

Service Metrics Group

Features

Survey Builder

On-site/In-Stay Surveys

Customizable questions

Conditional logic

Segmented surveys

Responsive surveys

Net Promoter Score (NPS)

Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys

On-site/In-Stay Surveys

Pre-arrival Surveys

Mobile Access

Guest room TV or tablets

Email

Review Generation

Review Routing

Certified TripAdvisor Review Collection Partner

Social review tracking

SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System

Real Time Alerts

Assign alerts to departments

In app email response

In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis

Flexible role based reporting

Social review tracking

Medallia Agent Connect

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Service Metrics Group

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Stella Connect by Stella Service
vs.
Service Metrics Group
vs.

Customers

Top 3 Segments

Medallia Agent Connect

Resorts - 0%
Motels - 0%
Hostels - 0%

Service Metrics Group

Other - 50%
Boutiques - 50%
Resorts - 0%
Featured clients
-
-

Fit Score for Your Property

Want to find out which vendor is the best fit for your hotels?

Take the quiz

Pricing

Pricing Benchmark

Pricing Available By Request

Stella Connect by Stella Service has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Pricing Available By Request

Service Metrics Group has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Medallia Agent Connect

Pricing Available By Request
Stella Connect by Stella Service has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Service Metrics Group

Pricing Available By Request
Service Metrics Group has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
Custom Price Quote
Stella Connect by Stella Service
vs.
Service Metrics Group
vs.
1-click quote request

What Customers Are Saying

Most Recent Review

Medallia Agent Connect

Stella Connect by Stella Service doesn’t have any clients that have vouched for the product

Service Metrics Group

Service Metrics Group has transformed our hotel's ability to deliver great experiences for guests

Service Manager from (United States)
Most Positive Review

Medallia Agent Connect

Stella Connect by Stella Service doesn’t have any clients that have vouched for the product

Service Metrics Group

Service Metrics Group has transformed our hotel's ability to deliver great experiences for guests

Service Manager from (United States)
Most Critical

Medallia Agent Connect

Stella Connect by Stella Service doesn’t have any clients that have vouched for the product

Service Metrics Group

Service Metrics Group has transformed our hotel's ability to deliver great experiences for guests

Service Manager from (United States)
References
-
-

General Info

Screenshots

Service Metrics Group doesn't have any screenshots

Integrations

Medallia Agent Connect

Stella Connect by Stella Service doesn't have any integrations

Service Metrics Group

Service Metrics Group doesn't have any integrations

Recent Company Updates
-
-
Recent Articles

Medallia Agent Connect

Stella Connect by Stella Service doesn’t have any recent articles

Service Metrics Group

Service Metrics Group doesn’t have any recent articles

Get personalized product recommendations

Product recommendations advisor

Ghostel icon

Let´s lookup your hotel information