Medallia vs. Clarabridge vs. Feedier: Which is a Better Fit?

Compare Medallia vs Clarabridge vs Feedier

Medallia

Medallia

8 reviews
Clarabridge

Clarabridge

0 reviews
Feedier

Feedier

0 reviews

Compare Medallia vs Clarabridge vs Feedier

Guest Surveys & Feedback vendor comparison between Medallia vs Clarabridge vs Feedier. Find out which Guest Surveys & Feedback is right for you based on realtime data from 8 verified hotelier reviews across 1 countries.

Medallia

Medallia

Ranked 8 (out of 25)

4.8
8 reviews
View profile
Clarabridge

Clarabridge

Ranked 18 (out of 25)

N/A
0 reviews
View profile
Feedier

Feedier

Ranked 26 (out of 25)

N/A
0 reviews
View profile

Ratings Summary

HT Score

Medallia

unranked HTScore Icon

Clarabridge

unranked HTScore Icon

Feedier

unranked HTScore Icon
Popularity

Medallia

8 verified reviews

Clarabridge

0 verified reviews

Feedier

0 verified reviews
Likelihood to Recommend

Medallia

96%

Clarabridge

0%

Feedier

0%
Ease of Use

Medallia

4.6

Clarabridge

0

Feedier

0
ROI

Medallia

4.5

Clarabridge

0

Feedier

0
Implementation

Medallia

4.9

Clarabridge

Not enough data available

Feedier

Not enough data available
Customer Support

Medallia

4.8

Verified Customer Support

Clarabridge

0

Verified Customer Support

Feedier

0

Verified Customer Support

Certificate of Excellence

Medallia

Clarabridge

Feedier

Features

Survey Builder

On-site/In-Stay Surveys

Customizable questions

Conditional logic

Segmented surveys

Responsive surveys

Net Promoter Score (NPS)

Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys

On-site/In-Stay Surveys

Pre-arrival Surveys

Mobile Access

Guest room TV or tablets

Email

Review Generation

Review Routing

Certified TripAdvisor Review Collection Partner

Social review tracking

SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System

Real Time Alerts

Assign alerts to departments

In app email response

In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis

Flexible role based reporting

Social review tracking

Other

Social review tracking

Medallia

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Clarabridge

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Feedier

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Medallia
vs.
Clarabridge
vs.
Feedier

Customers

Top 3 Segments

Medallia

Other - 87%
Resorts - 13%
Motels - 0%

Clarabridge

Resorts - 0%
Motels - 0%
Hostels - 0%

Feedier

Resorts - 0%
Motels - 0%
Hostels - 0%
Featured clients
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-
-

Fit Score for Your Property

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Take the quiz

Pricing

Pricing Benchmark

Pricing Available By Request

Medallia has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Pricing Available By Request

Clarabridge has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Pricing Available By Request

Feedier has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Medallia

Pricing Available By Request
Medallia has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Clarabridge

Pricing Available By Request
Clarabridge has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Feedier

Pricing Available By Request
Feedier has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
Custom Price Quote
Medallia
vs.
Clarabridge
vs.
Feedier

What Customers Are Saying

Most Recent Review

Medallia

Medallia is fairly intuitive, but does take some time to get acclimated. It is incredibly convenient to have access to both Medallia surveys and social media reviews all in one place.

Chef concierge from Houston (United States)

Clarabridge

Clarabridge doesn’t have any clients that have vouched for the product

Feedier

Feedier doesn’t have any clients that have vouched for the product
Most Positive Review

Medallia

Nice Tool

General Manager from San Francisco (United States)

Clarabridge

Clarabridge doesn’t have any clients that have vouched for the product

Feedier

Feedier doesn’t have any clients that have vouched for the product
Most Critical

Medallia

Very user friendly. There are many graphic charts that make it easy to see bench marks for guest satisfaction

Night Manager from Las Vegas (United States)

Clarabridge

Clarabridge doesn’t have any clients that have vouched for the product

Feedier

Feedier doesn’t have any clients that have vouched for the product
References
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General Info

Screenshots

Clarabridge doesn't have any screenshots

Integrations

Medallia

Business Intelligence (2) Booking Engine (1) Hotel Reservations Systems (1)

Clarabridge

Clarabridge doesn't have any integrations

Feedier

Feedier doesn't have any integrations

Recent Company Updates
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Recent Articles

Clarabridge

Clarabridge doesn’t have any recent articles

Feedier

Feedier doesn’t have any recent articles