The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 56 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Megasys shines .
Aven Hospitality shines in ease of use and customer support — especially for brand properties (4.5/5) , with exclusive features like Guest profiles and Reporting Dashboard.
Side-by-side ratings based on 56 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $400/mo |
| Verified Reviews | 0 | 56 |
After analyzing 56 verified reviews, Megasys users most value its , while Aven Hospitality users highlight ease of use and user experience, connectivity and distribution reach, innovation and technology updates. Click any theme to see what reviewers say.
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Ease of Use and User Experience
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Connectivity and Distribution Reach
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Innovation and Technology Updates
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Booking Engine Performance
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Customer Service and Support
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Customization and Enhancements
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Technical Issues and Integration
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How each product ranks among Hotel Reservations Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) | — | #11 3 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #6 26 reviews |
| Large (75-199 rooms) ▾ | — | #2 15 reviews |
| X-Large (200+ rooms) ▾ | — | #2 6 reviews |
By Property Type
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| Boutique ▾ | — | #7 20 reviews |
| Luxury ▾ | — | #3 34 reviews |
| Branded / Chain ▾ | — | #3 20 reviews |
| Extended Stay ▾ | — | #4 6 reviews |
By Region
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| North America ▾ | — | #2 34 reviews |
| Europe ▾ | — | #6 8 reviews |
| Asia Pacific ▾ | — | #3 6 reviews |
| Middle East | — | #2 4 reviews |
Choosing between Megasys’s Megalynx and Aven Hospitality’s SynXis Central Reservation System hinges on your hotel’s specific needs for reservation management. While Megasys’s Megalynx aims to streamline distribution and minimize overbookings through automated ARI syncing, Aven Hospitality’s SynXis offers a broad, feature-rich platform with extensive integrations designed for multi-property management. Your decision should depend on whether you prioritize distribution accuracy or a comprehensive feature set.
Megalynx’s core function is delivering reservations efficiently across multiple channels, but it lacks the extensive features and integrations that SynXis provides. Conversely, SynXis’s more recent reviews and higher user ratings suggest it’s the more reliable and versatile platform. Are you ready to prioritize connectivity or a full-suite reservation solution?
Megalynx is designed primarily for properties that need a straightforward, distribution-focused CRS, aiming to optimize revenue and minimize overbookings via precise ARI synchronization. However, it has no verified reviews or active user feedback, raising questions about its current usability and support.
SynXis, on the other hand, has over 50 recent reviews with a high 4.2/5 overall rating and an 85% likelihood to recommend. It is praised for its ease of use, connectivity, and extensive features, making it a solid choice for hotels that require a scalable reservation system with advanced management tools. Is your hotel in need of a reliable multi-property system with proven support?
If your hotel needs a comprehensive reservation system capable of managing multiple properties, offering extensive integrations, and providing advanced reporting, SynXis is the clear choice. It’s well-suited for hotels that value connectivity, automation, and a broad feature set, especially given its high user ratings and recent positive reviews.
If, however, your team is looking for a lightweight, distribution-centric CRS with minimal complexity and no need for extensive integrations, Megalynx might seem appealing—though the lack of recent reviews and verified user feedback makes it hard to recommend confidently. For most hotels, SynXis’s proven track record makes it the safer, more scalable option.
SynXis boasts a user rating of 4.38/5 and recent reviews highlighting its intuitive interface, making daily management tasks straightforward. Users appreciate its seamless connectivity, with comments praising its ease of use, especially for multi-property management and reporting.
Megalynx’s usability is unverified due to no recent reviews or ratings, leaving its ease of use uncertain. It’s difficult to compare without user feedback, but given SynXis’s high scores and positive comments, edge: SynXis.
SynXis offers 16 features, including RMS and PMS connectivity, call center support, geotargeted pricing, dynamic pricing, booking rules, content management, and channel distribution. These features support complex operations and multi-property management.
Megalynx, by contrast, offers no additional features beyond basic reservation distribution, focusing solely on ARI synchronization and revenue maximization. Its limited feature set may suffice for simple needs but falls short for comprehensive management. Edge: SynXis.
SynXis’s customer support has mixed reviews; some praise the responsiveness and expertise of account managers. However, recent reviews note delays and issues in problem resolution, reflecting ongoing challenges.
Megalynx lacks recent reviews altogether, making it impossible to gauge support quality. Based on available data, SynXis’s support remains more transparent and accessible—edge: SynXis.
SynXis integrates with over 80 verified partners, including PMS, RMS, and OTA systems, offering seamless connectivity across multiple platforms. It supports integration with popular systems like Visual Matrix PMS, Profitroom, WebRezPro, and others.
Megalynx has no verified integrations listed, suggesting limited or no external system connectivity. For hotels requiring extensive system integration, SynXis’s network provides a critical advantage. Edge: SynXis.
With over 50 recent reviews, SynXis maintains a 4.2/5 rating and an 8.52/10 NPS score, reflecting strong user satisfaction, especially among independent and branded hotels. Hoteliers report high ease of use, stability, and support.
Megalynx has no recent reviews or ratings, making it impossible to determine user sentiment. Given its limited data, SynXis’s positive ratings clearly dominate—edge: SynXis.
Megalynx’s pricing details are unavailable, which suggests it might be a custom or legacy system with unclear costs. In contrast, SynXis’s base price is $400 per month, with no additional implementation or setup fees, offering transparent, predictable pricing.
For budget-conscious hotels, transparency in pricing can be crucial. SynXis’s clear and straightforward fee structure makes it easier to evaluate its value relative to your needs.
Given the lack of recent reviews and features, Megalynx is best for hotels with basic reservation distribution needs.
SynXis is suitable for hotels that want a scalable, feature-rich reservation management system to grow their business.
The core difference is that SynXis offers a broad, integrated reservation platform with advanced features, while Megalynx appears to focus solely on ARI synchronization without recent active support or extensive functionality.
Choose Megalynx if your hotel only needs basic reservation distribution, and simplicity is your priority. However, for most hotels—especially those managing multiple properties or seeking future growth—SynXis’s well-rated, feature-dense platform provides greater reliability and flexibility.
If you prioritize connectivity, integrations, and comprehensive management tools, go with SynXis. Its proven user satisfaction and extensive partner network make it the better investment.
On the other hand, if your hotel’s reservation needs are very basic and you prefer a minimal system without the need for extensive features or support, Megalynx could suffice—though caution is advised due to limited recent data.
In conclusion, SynXis emerges as the stronger choice based on recent reviews, higher ratings, and broader capabilities. It’s the platform that aligns most with the needs of modern hoteliers aiming for growth and efficiency.
Hotel Reservations Software pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | — | From $400/mo |
According to HTR's product database, Megalynx (by Megasys) and SynXis Central Reservation System share 0 features. Here are the key differences — features one has that the other lacks.
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| Availability Management | ||
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| Dynamic Pricing | ||
| Geotargeted pricing module | ||
| PMS connectivity | ||
| RMS connectivity |
Showing top differences. 4 more features differ between these products.
What hoteliers love
Many users highlight SynXis CR's intuitive interface and ease of use for managing rates, reservations, and multiple properties. The seamless navigatio... Many users highlight SynXis CR's intuitive interface and ease of use for managing rates, reservations, and multiple properties. The seamless navigation and efficient design make it simple for hoteliers to perform complex tasks with minimal support. Users particularly appreciate the ability to make updates easily across multiple properties, which saves significant time.
Reviewers consistently praise SynXis for its superior connectivity to multiple OTAs and partners, which improves distribution reach and direct channel... Reviewers consistently praise SynXis for its superior connectivity to multiple OTAs and partners, which improves distribution reach and direct channel conversions. The platform offers high reliability and consistent performance for various distribution channels. The integration with PMS and RMS systems is seamless, allowing hoteliers to maintain data integrity across platforms.
Sabre's commitment to continuous innovation is well-received by users, who appreciate the regular updates and new capabilities being introduced to Syn... Sabre's commitment to continuous innovation is well-received by users, who appreciate the regular updates and new capabilities being introduced to SynXis. These updates reflect the company’s dedication to staying ahead of industry trends and addressing evolving customer needs.
Where hoteliers push back
Customer support has a mixed reception; while some users find the support team helpful and responsive, others report significant delays in problem res... Customer support has a mixed reception; while some users find the support team helpful and responsive, others report significant delays in problem resolution and long wait times. Additionally, transitioning towards self-service support options has presented challenges for users needing quick and effective assistance.
While SynXis is recognized for its robust functionality, users express a need for quicker validation of enhancement requests and increased customizati... While SynXis is recognized for its robust functionality, users express a need for quicker validation of enhancement requests and increased customization options, especially for unique property needs. The delay in implementing new features and the limited scope for customization are recurring themes in the reviews.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Megalynx (by Megasys) and SynXis Central Reservation System share many core Hotel Reservations Software features, but each has unique capabilities. Megalynx (by Megasys) offers 0 verified integration partners, while SynXis Central Reservation System offers 80. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. SynXis Central Reservation System leads in ease of use at 4.4/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Megalynx (by Megasys): No. SynXis Central Reservation System: No. Neither product currently offers a free tier. Most Hotel Reservations Software vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Megasys has an HT Score of 0 and Aven Hospitality has 81. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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