The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 172 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Megasys shines .
Cendyn shines in ease of use and customer support — especially for independent properties (4.8/5) , with exclusive features like Reporting Dashboard and Guest profiles.
Side-by-side ratings based on 172 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $700/mo |
| Verified Reviews | 0 | 172 |
After analyzing 172 verified reviews, Megasys users most value its , while Cendyn users highlight support team responsiveness, booking engine ease of use, rate plan management. Click any theme to see what reviewers say.
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Support Team Responsiveness
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Booking Engine Ease of Use
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Rate Plan Management
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Real-Time Reporting
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Customization Limitations
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Interface Issues
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Booking Notifications Delay
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How each product ranks among Hotel Reservations Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | — | #2 28 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #1 66 reviews |
| Large (75-199 rooms) ▾ | — | #1 36 reviews |
| X-Large (200+ rooms) ▾ | — | #1 33 reviews |
By Property Type
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| Boutique ▾ | — | #1 96 reviews |
| Luxury ▾ | — | #1 67 reviews |
| Branded / Chain ▾ | — | #1 53 reviews |
| Extended Stay ▾ | — | #1 13 reviews |
By Region
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| North America ▾ | — | #1 115 reviews |
| Europe ▾ | — | #3 26 reviews |
| Asia Pacific ▾ | — | #1 9 reviews |
| Middle East | — | #5 4 reviews |
Choosing between Megasys Megalynx and Cendyn CRS involves assessing your hotel’s specific reservation management needs. Megalynx focuses primarily on reservation distribution and rate parity, while Cendyn CRS offers an extensive set of integrated features that cover the entire booking ecosystem. Which platform aligns better with your operational priorities and growth ambitions?
Both products aim to streamline your reservation process, but they do so with quite different approaches. Megalynx’s core strength lies in distribution accuracy, whereas Cendyn CRS emphasizes comprehensive control and integration. Are you looking for a straightforward CRS or a full-featured platform that connects multiple systems?
Megalynx by Megasys is a reservation system tailored for hotels wanting efficient channel distribution. Its main advantage is intelligent ARI synchronization across hundreds of channels, minimizing overbookings. However, it offers no additional features beyond distribution, making it less suitable if you need integrated revenue management tools.
Cendyn CRS, on the other hand, provides 21 unique features, including a booking engine, dynamic pricing, metasearch connectivity, and multi-property management. Its extensive capabilities are ideal for hotels that require a unified platform to manage rates, availability, and distribution seamlessly. Do you need a dedicated distribution tool or a full-suite reservation system?
If your hotel primarily needs a reliable distribution system to ensure OTA rate parity and avoid overbookings, Megalynx is a straightforward choice. Its focus on ARI synchronization makes it ideal for properties with complex channel inventory, especially if your team wants to avoid manual errors.
However, if your hotel requires a broader set of features—such as a booking engine, dynamic pricing, content management, and extensive integrations—Cendyn CRS is better suited. Its 21 features support detailed revenue strategies, multi-property oversight, and real-time reporting. For hotels seeking a comprehensive platform, Cendyn offers more value.
Cendyn CRS has a high user satisfaction score of 4.34/5 and recent reviews highlight its intuitive interface and smooth onboarding process. Users praise its straightforward navigation, quick setup, and reliable support, even noting that the booking engine is easy for staff and guests alike.
Megalynx’s ratings are not available, but given its limited feature set, it likely offers a simpler user experience. Still, without recent reviews, the ease of adoption remains uncertain. Based on available data, Edge: Cendyn CRS.
Cendyn CRS contains 21 distinct features, including reporting dashboards, booking engine, channel management, metasearch, and dynamic pricing. These features support revenue growth and operational control, often required for larger or multi-property hotels.
In contrast, Megalynx has no additional features beyond ARI synchronization, focusing solely on distribution. If your hotel requires advanced tools like rate management or guest profiles, Cendyn has the clear advantage. Edge: Cendyn CRS.
Cendyn’s customer support scores 4.54/5, and recent hotel reviews commend their responsiveness and professional assistance. Users note that support helps resolve issues quickly, making daily operations smoother.
Megalynx’s support ratings are unavailable, which hampers confidence. Given Cendyn’s high support rating and recent positive reviews, it’s the stronger choice for hotels valuing responsive, dedicated service. Edge: Cendyn CRS.
Cendyn boasts over 116 verified integrations, including PMS, CMS, and other revenue systems. It connects with over 1,000 distribution partners, giving your hotel a flexible, interconnected tech stack.
Megalynx offers no verified integrations, limiting its ability to connect with other hotel systems. For a scalable, multi-channel hotel operation, Cendyn’s extensive integration network outperforms Megalynx. Edge: Cendyn CRS.
Cendyn CRS has accumulated 136 recent reviews in the last six months and boasts an overall rating of 4.47/5, with a Likelihood to Recommend of 89%. Hotels across segments, especially boutique and branded properties, praise its comprehensive features and support.
Megalynx’s ratings are unavailable, but its lack of recent reviews suggests limited user feedback. Given the strong recent ratings for Cendyn, it clearly holds the higher user satisfaction. Edge: Cendyn CRS.
Megalynx does not publicly disclose pricing, implying it may be custom or less transparent. Cendyn CRS starts at $700/month, with no free trial available, making it a significant investment but one aligned with its extensive features.
If budget transparency is crucial, Cendyn’s pricing may be a barrier, but its broader capabilities justify the cost for many hotels. Megalynx’s lack of clear pricing complicates a direct comparison.
Not ideal if your hotel needs features like booking engines, dynamic pricing, or multi-system integrations. Hotels requiring a comprehensive platform should look elsewhere.
Not ideal if your hotel’s needs are very basic or if you prefer a pay-as-you-go model without extensive feature sets. Smaller properties with limited tech needs might find Cendyn’s complexity unnecessary.
Megalynx excels in distribution and rate parity but lacks additional features, making it suitable for properties focused solely on channel accuracy. Cendyn CRS is a full-featured platform designed for hotels that want to manage all aspects of reservations, revenue, and distribution from a single system.
Choose Megalynx if your priority is distribution accuracy and simplicity. Opt for Cendyn CRS if your hotel seeks a scalable, integrated environment that supports comprehensive revenue management and multi-channel strategies.
For hotels with complex needs and a desire for robust integrations, Cendyn CRS is the clear winner. If your hotel needs straightforward distribution without additional bells and whistles, Megalynx might suffice—but the lack of recent reviews and user feedback makes it less certain.
In conclusion, the stronger overall choice—based on recent reviews, support quality, features, and integrations—is Cendyn CRS. Its extensive capabilities and recent positive user feedback make it an investment worth considering for most hotels looking to grow and streamline their reservation operations.
According to HTR's product database, Megalynx (by Megasys) and Cendyn CRS share 0 features. Here are the key differences — features one has that the other lacks.
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| Booking engine | ||
| Call center functionality | ||
| Channel management & OTA distribution | ||
| Dynamic Pricing | ||
| Metasearch connectivity | ||
| Reporting Dashboard |
Showing top differences. 9 more features differ between these products.
We analyzed 1 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"Pegasus CRS has ensured that our direct booking channels remain competitive at all times. We create and update all our rate plans first in the CRS and then we distribute these to o..."
What hoteliers love
The support team’s promptness and effectiveness are frequently praised. Users appreciate the quick response times and professional assistance in resol... The support team’s promptness and effectiveness are frequently praised. Users appreciate the quick response times and professional assistance in resolving issues, which enhances their overall experience with the system.
The booking engine by Pegasus is frequently mentioned for its simplicity and user-friendliness, both for hotel staff and guests. Users appreciate how... The booking engine by Pegasus is frequently mentioned for its simplicity and user-friendliness, both for hotel staff and guests. Users appreciate how easy it is to create rate plans, manage reservations, and navigate the system, which significantly streamlines the booking process.
Many reviews note the effectiveness of Pegasus in handling rate plan configuration, offering extensive customizability to suit different hotel needs.... Many reviews note the effectiveness of Pegasus in handling rate plan configuration, offering extensive customizability to suit different hotel needs. This includes deriving rates from existing plans and making bulk updates, which improves revenue management.
Where hoteliers push back
Some users feel that certain aspects of the booking engine and rate management features could benefit from greater customization. Suggestions include... Some users feel that certain aspects of the booking engine and rate management features could benefit from greater customization. Suggestions include more flexibility in layout design and the ability to integrate personalized modifications without extensive support intervention.
Some reviews highlight interface problems, particularly with integration systems like SiteMinder. Users mention the need for regular refreshes and occ... Some reviews highlight interface problems, particularly with integration systems like SiteMinder. Users mention the need for regular refreshes and occasional connectivity disruptions, which lead to inconsistencies in rate and inventory management.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Megalynx (by Megasys) and Cendyn CRS share many core Hotel Reservations Software features, but each has unique capabilities. Megalynx (by Megasys) offers 0 verified integration partners, while Cendyn CRS offers 116. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Cendyn CRS leads in ease of use at 4.4/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Megalynx (by Megasys): No. Cendyn CRS: No. Neither product currently offers a free tier. Most Hotel Reservations Software vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Megasys has an HT Score of 0 and Cendyn has 88. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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