Mews POS vs. naramis Kassensysteme:
Which Is Right for You?

The Decision

When choosing a POS system for your hotel, you need a solution that integrates smoothly with your existing property management system, enhances guest experiences, and simplifies operational workflows. Both Mews POS and naramis Kassensysteme aim to serve these needs, but their offerings diverge significantly in scale, functionality, and user feedback. Mews POS, with its extensive review base and recent positive feedback, clearly stands out as the more proven option.

Are you looking for a holistic, well-supported platform with a broad feature set and proven industry track record? Or are you considering a newer, specialized solution with fewer reviews and integrations? The choice hinges on your hotel’s size, complexity, and long-term digital strategy.

Is Mews POS or naramis Kassensysteme Better for Hotels?

Both products target hospitality operations, but their core strengths differ. Mews POS provides a unified platform that combines POS, inventory, reporting, and online ordering, all integrated with its property management system. It is designed for hotels seeking a comprehensive, scalable solution capable of serving multiple property types and regions.

Naramis Kassensysteme, on the other hand, is positioned as a professional restaurant software that emphasizes real-time order communication, guest preferences, and direct room charges. It excels in restaurant-specific workflows but lacks the broad hotel-focused features and extensive ecosystem integrations that Mews offers.

The key question is whether your hotel requires a fully integrated, multi-functional system or a specialized POS tailored primarily for food and beverage outlets. Do you prioritize operational efficiency across departments? Or are you seeking a niche solution for restaurant operations with some hotel integrations?

Mews POS vs naramis Kassensysteme: Which Should Your Hotel Choose?

If your hotel needs an all-in-one platform that handles reservations, guest management, billing, and F&B with a high level of automation, Mews POS is the clear choice. Its extensive feature set, proven scalability, and regionally diverse support make it suitable for properties of all sizes, especially those in Europe, North America, and Asia Pacific.

Conversely, if your primary focus is on optimizing restaurant workflows within a hotel, and your operation benefits from features like order notifications, allergy alerts, and direct room charges, naramis Kassensysteme might be a fit. But note its limited hotel-centric features and regional presence, mainly in Europe.

For properties with complex hotel operations seeking broad integrations, recent positive reviews, and a proven track record, Mews POS is the recommended option. Its large user base and high recommendation rate suggest more reliable and consistent performance.

Is Mews POS or naramis Kassensysteme Easier to Use?

Mews POS scores a 4.74 out of 5 for ease of use, with users praising its intuitive interface, streamlined onboarding, and cross-device functionality. Reviewers highlight that new staff can be trained quickly, thanks to a modern UI and comprehensive onboarding support.

Naramis Kassensysteme, with its minimal presence and limited review data, does not provide a comparable usability rating. Its smaller team and regional focus imply a more specialized, but less tested, user experience.

Edge: Mews POS.

Which Has Better Features: Mews POS or naramis Kassensysteme?

Mews POS offers 29 unique features, including PCI compliance, discounts, upselling, integrated kitchen displays, mobile ordering, inventory management, recipe costing, and extensive reporting tools. Many of these features are designed for multi-department hotel operations and are absent from naramis Kassensysteme.

Naramis Kassensysteme emphasizes mobile POS capabilities, kitchen communication, guest preference displays, allergy notifications, and direct room charges. While effective for restaurant operations, it lacks the broad hotel management features that Mews provides.

Edge: Mews POS.

Which Has Better Customer Support: Mews POS or naramis Kassensysteme?

Mews has a customer support rating of 4.43 out of 5, with numerous recent reviews praising its responsive, solution-oriented service. Clients describe onboarding as well-structured, with support teams available during implementation and beyond, fostering confidence in the platform.

Naramis Kassensysteme, lacking any publicly available support reviews, offers no comparable data. Its small team suggests a more limited support infrastructure, making Mews the safer choice for hotels prioritizing reliable assistance.

Edge: Mews POS.

Which Has More Integrations: Mews POS or naramis Kassensysteme?

Mews integrates with 336 verified partners, including major channel managers, payment gateways, and property management tools. Shared integrations with systems like Guestnet and Sage highlight its openness and adaptability across hotel technology stacks.

Naramis Kassensysteme, with only 7 verified partners and limited shared integrations, provides fewer options for connecting with other hotel systems. This restricts flexibility for hotels relying on diverse tech ecosystems.

Edge: Mews POS.

Which Do Hoteliers Rate Higher: Mews POS or naramis Kassensysteme?

Based on recent reviews, Mews scores a 9.32 out of 10 for net promoter score, with a 95% likelihood to recommend. Hoteliers across various segments—luxury, boutique, city center hotels—rate its ease of use, support, and feature set highly, with 66% of recent reviews in the last six months emphasizing satisfaction.

Naramis Kassensysteme has no available review data or user ratings, making it impossible to gauge hotel satisfaction. Given the volume and recency of Mews reviews, it is the more trusted choice.

Edge: Mews POS.

How Much Do Mews POS and naramis Kassensysteme Cost?

Mews POS’s pricing starts at $200 per month, with no free tier, implementation fees, or trial options publicly listed. Its subscription model offers transparency, but actual costs depend on your hotel’s size and needs.

Naramis Kassensysteme does not publicly disclose pricing, making direct comparison difficult. Its lack of transparent pricing suggests it might be more suitable for smaller operations or those with custom arrangements.

What Type of Hotel Should Use Mews POS?

• Hotels seeking a unified platform for reservations, billing, and F&B management.
• Multi-property hotel groups requiring scalable, regionally supported solutions.
• Hotels that want extensive integrations with other property systems.
• Properties aiming for automation of routine tasks to free staff time.
• Hotels prioritizing real-time reporting and in-depth analytics.
• Businesses that value comprehensive onboarding and support.

Not ideal if your hotel is very small, with minimal operational complexity, or primarily focused on restaurant-only workflows.

What Type of Hotel Should Use naramis Kassensysteme?

• Hotels that primarily need a restaurant POS with guest preference tracking.
• Operations that require mobile POS capabilities within the restaurant.
• Hotels with minimal integration needs outside the restaurant environment.
• Properties that operate mainly in regions where naramis Kassensysteme is established.
• Hotels looking for a simple system to streamline order communication between service and kitchen.

Not ideal if you need a comprehensive hotel management system or extensive third-party integrations.

The Bottom Line for Hotels

Mews POS offers a comprehensive, well-reviewed platform trusted by thousands of hotels worldwide. Its broad feature set, extensive integrations, and recent high reviews position it as a reliable, scalable choice for diverse hotel operations.

Naramis Kassensysteme, while a capable system for restaurant management, is less suited for larger or multi-department hotels due to its limited integrations and regional presence. Its focus on restaurant workflows may appeal to smaller properties with specific F&B needs but lacks the industry-wide support that Mews provides.

If your hotel prioritizes operational efficiency, integration, and proven support, Mews POS is the clear choice. For niche restaurant-focused needs in smaller or regional settings, naramis Kassensysteme could be considered, but with caution on its limited reviews and ecosystem.