Mews POS vs. POS: Which Is Right for You?

Updated May 15, 2026  ·  169 verified reviews analyzed

TLDR

We analyzed 169 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:

Mews shines in ease of use and customer support , with exclusive features like Payment Log Reports and Mobile Ordering.

unTill shines .

See the full breakdown below ↓

How Does Mews POS Compare to POS?

Side-by-side ratings based on 169 verified hotelier reviews on HTR.

HTScore
100
0
Likelihood to Recommend
95%
0%
Ease of Use
4.7/5
0.0/5
Customer Support
4.4/5
0.0/5
Value for Money
4.4/5
0.0/5
Starting Price From $200/mo Contact sales
Verified Reviews 169 0

What Are the Pros and Cons of Mews POS vs POS?

After analyzing 169 verified reviews, Mews users most value its user interface and reporting, integration with third-party systems, seamless pms integration, while unTill users highlight . Click any theme to see what reviewers say.

Mews Mews unTill
Pros
+ User Interface and Reporting
+ Integration with Third-Party Systems
+ Seamless PMS Integration
+ Automation and Efficiency
Cons
Product Development and Feature Evolution
Customization and Flexibility
Operational Refinements

Mews vs unTill: Rankings by Hotel Segment

How each product ranks among Hotel POS Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment Mews Mews unTill
Small (10-24 rooms) #2 44 reviews
Mid-Size (25-74 rooms) #3 94 reviews
Large (75-199 rooms) #5 7 reviews
X-Large (200+ rooms) #2 9 reviews

By Property Type

Segment Mews Mews unTill
Boutique #3 74 reviews
Luxury #3 41 reviews
Branded / Chain #3 31 reviews
Extended Stay #2 12 reviews

By Region

Segment Mews Mews unTill
North America #3 14 reviews
Europe #2 130 reviews
Asia Pacific #5 4 reviews
Middle East #6 0 reviews

The Decision

Choosing the right POS system for your hotel involves balancing usability, features, support, and integration capabilities. Mews POS by Mews is a purpose-built hotel solution integrated with a robust property management system, while unTill offers a more generic POS approach that targets retail and restaurant sectors. Both aim to streamline operations, but they diverge significantly in scope, user feedback, and market presence. Which one aligns better with your hotel's needs and growth plans?

Is Mews POS or unTill Better for Hotels?

Mews POS is designed specifically for the hospitality industry, providing an all-in-one platform that integrates directly with its cloud-native PMS, offering real-time operational insights and automation tailored for hotels. unTill, by contrast, functions primarily as a retail and restaurant POS, emphasizing quick sales transactions, inventory management, and customer checkouts, with less focus on hotel-specific workflows. The key question: do you need a hotel-centric system or a more general POS platform?

In terms of reviews and recent feedback, Mews POS boasts a high score from 156 reviews, with 66 in the last six months, demonstrating strong, current user satisfaction. unTill has no publicly available reviews or recent data, making it harder to assess its current performance or hotel-specific applicability. Given the recent user feedback, Mews POS clearly holds a more validated and trusted position for hotel use.

Mews POS vs unTill: Which Should Your Hotel Choose?

If your hotel prioritizes a fully integrated, purpose-built system that connects your POS with property management, guest profiles, and online booking, Mews POS is the clear choice. Its extensive feature set—covering digital ordering, inventory, advanced reporting, and customer insights—caters specifically to hotel environments, especially those with F&B outlets.

However, if your hotel operates primarily as a retail or restaurant business without complex property management needs, unTill might be more suitable. It's designed for rapid transactions, inventory control, and customer management, although it currently lacks verified integrations and reviews in the hotel sector. For most hoteliers seeking industry-specific tools, Mews offers a more comprehensive solution.

Is Mews POS or unTill Easier to Use?

Mews POS scores a 4.74 out of 5 for ease of use, supported by detailed reviews praising its intuitive interface, smooth onboarding, and cross-device functionality—whether on desktops, tablets, or smartphones. Reviewers highlight that new staff can be trained quickly, and the system's modern design fosters efficient workflows.

In contrast, unTill's usability data is unavailable, and there are no recent reviews to gauge its interface or onboarding experience. Given Mews's high and recent ratings, it clearly provides a user-friendly platform.

Edge: Mews POS

Which Has Better Features: Mews POS or unTill?

Mews POS offers 29 unique features tailored specifically for hotels, including PCI compliance, digital menus, advanced ordering, self-service table-side ordering, integrated kitchen displays, inventory & ingredient management, rewards programs, and detailed reporting tools like sales and food cost analytics. It also supports integrated payments and offers a variety of automation features that streamline hotel F&B services.

unTill, by comparison, lacks a verified feature list or hotel-specific functionalities. It primarily targets retail and restaurant sectors with standard sales, inventory, and checkout features, but without the depth or hotel focus of Mews.

Edge: Mews POS

Which Has Better Customer Support: Mews POS or unTill?

Mews's support team scores 4.43 out of 5, with recent reviews emphasizing reliable assistance, effective onboarding, and ongoing responsiveness. Customers consistently mention the support team's professionalism and willingness to help resolve issues quickly, especially during the early phases of implementation.

There are no recent reviews or publicly available feedback on unTill's support quality, making it difficult to determine its level of customer service or onboarding assistance. Given Mews's recent positive ratings and extensive support network, it clearly provides a more dependable support experience.

Edge: Mews POS

Which Has More Integrations: Mews POS or unTill?

Mews integrates with over 336 verified partners, including prominent hotel technology providers like Criton, Sage, and Right Revenue. Its vast ecosystem allows seamless connectivity with channel managers, PMS, revenue management, and payment gateways, facilitating comprehensive operational workflows.

unTill has no publicly listed integrations or verified partners, which could limit its ability to connect with other hotel systems. This restricts flexibility for hotels with existing tech stacks or those seeking a fully integrated hospitality ecosystem.

Edge: Mews POS

Which Do Hoteliers Rate Higher: Mews POS or unTill?

Mews enjoys a strong reputation from 156 reviews, with a 95% likelihood to recommend and an NPS score of 9.32/5, indicating high customer satisfaction. Hotel segments such as boutique hotels, city center hotels, and hostels have rated Mews particularly favorably, citing ease of use, support, and feature richness.

There is no available review data for unTill, making it impossible to gauge user satisfaction in the hotel sector. Based on recent feedback and the number of reviews, Mews clearly has a more established and positively viewed hotel customer base.

Edge: Mews POS

How Much Do Mews POS and unTill Cost?

Mews POS is priced at a flat $200 monthly fee, with no trial or implementation fees, making it transparent and straightforward. Pricing for unTill is not publicly available, which may suggest custom quotes or a less transparent pricing model.

Given the clarity of Mews’s pricing and the absence of public pricing info for unTill, Mews presents a more predictable investment. For hotels seeking clear cost expectations, Mews is the safer choice.

What Type of Hotel Should Use Mews POS?

  • Hotels that need a dedicated, hotel-focused POS integrated with PMS
  • Hotels with multiple outlets or complex F&B operations
  • Properties seeking real-time reporting and guest insights
  • Teams looking for seamless online ordering and contactless payments
  • Hotels prioritizing support and reliable integrations
  • Not ideal if: your hotel primarily operates as a retail outlet or does not require integrated property management.

What Type of Hotel Should Use unTill?

  • Hospitality businesses that mainly need quick, efficient point-of-sale transactions
  • Hotels with simple F&B outlets or retail spaces without complex hotel integrations
  • Operations seeking a cost-effective, non-hotel-specific POS solution
  • Businesses that do not require extensive property management features
  • Not ideal if: your hotel needs deep integration with PMS, online booking, or detailed hotel-specific analytics.

Mews POS vs unTill: The Bottom Line for Hotels

Mews POS is a hotel-centric, integrated POS system that connects seamlessly with its property management platform, offering extensive features, reliable support, and a strong market presence. It’s proven through a substantial number of recent reviews, high ratings, and a broad ecosystem of integrations. Its focus on hospitality makes it a natural choice for hotels aiming for streamlined operations and guest experiences.

unTill is a general POS solution that excels in retail and restaurant contexts, but it lacks hotel-specific features, integrations, and recent user feedback relevant to hoteliers. Its unclear pricing and absence of reviews make it a less suitable option for most hotels seeking a comprehensive, industry-tailored platform.

For most hoteliers, especially those valuing proven support, recent positive reviews, and integration capabilities, Mews POS is the clear winner. It provides the tools necessary to elevate guest service and operational efficiency, backed by a track record of satisfied clients and a dedicated hotel focus.

How Much Do Mews POS and POS Cost?

Hotel POS Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

Mews Mews unTill
Starting Price From $200/mo

Which Features Does Mews POS Have That POS Doesn't (and Vice Versa)?

According to HTR's product database, Mews POS and POS share 0 features. Here are the key differences — features one has that the other lacks.

Feature Mews Mews unTill
Check Splitting
Digital Menus
Discounts & Promotions
PCI Compliant
Payment Log Reports
Upselling

Showing top differences. 17 more features differ between these products.

Real-World Results: Mews vs unTill by Business Goal

We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.

Increase Revenue & Reduce Costs
Mews Got City Center Hotels Mid-Size
+ 55% RevPAR increase (2021 to 2022)
+ 10.3% booking conversion rate at Hotel Vasa and Göteborgs Mini-Hotel (industry average is 3.3%)
+ 7% higher average booking value for direct bookings (compared to channel managers)

"We’ve been with Mews for a few years now and it helped to transform the way we operate. It’s very intuitive to work with and saves our team so much time."

unTill

No published case study for this goal yet.

Increase Operational Efficiency
Mews Mercure Roeselare Small
+ Staff save huge amounts of time by not having to file and manage paper tickets.
+ They can also easily search and find tickets when questions arise rather than searching through stacks of paper.
+ Around six hours saved per day thanks to automation across Mews

"In an industry where human contact is more important than digital contact, having a platform like Mews that not only reduces time at a screen but also gives us more face time with..."

Damien Janssens
Damien Janssens
General Manager, Mercure Roeselare
unTill

No published case study for this goal yet.

Improve Guest Experience
Mews LyLo Small
+ 4,000+ positive reviews of LyLo Auckland on Booking.com
+ A score of 86.3 on TrustYou
+ Faster check-in and check-out times

"Self-check-in kiosks are integral to LyLo's DNA. Coupled with Mews capabilities like guest messaging and online check-out, they form the essence of our guest experience. In fact, t..."

T
Tim Alpe
Managing Director
unTill

No published case study for this goal yet.

Mews vs unTill: The Bottom Line

Mews
Mews
4.8/5 from 169 reviews

What hoteliers love

User Interface and Reporting 89% positive

The Mews interface is described as modern and intuitive, facilitating smooth navigation. However, some reviews suggest improvements in the complexity... The Mews interface is described as modern and intuitive, facilitating smooth navigation. However, some reviews suggest improvements in the complexity and flexibility of reporting tools, particularly for multi-property setups and detailed operational insights.

Integration with Third-Party Systems 63% positive

Mews provides strong connectivity with various third-party systems like channel managers and payment gateways. These integrations facilitate centraliz... Mews provides strong connectivity with various third-party systems like channel managers and payment gateways. These integrations facilitate centralized operations, real-time booking management, and accurate financial reporting, although occasional synchronization issues are noted.

Seamless PMS Integration 100% positive

Reviews highlight Mews' outstanding integration between its POS and PMS, allowing direct posting of charges to guest rooms and synchronized guest data... Reviews highlight Mews' outstanding integration between its POS and PMS, allowing direct posting of charges to guest rooms and synchronized guest data. This integration is praised for improving billing accuracy, reducing departmental friction, and enhancing guest service experience by personalizing interactions.

Where hoteliers push back

Product Development and Feature Evolution 56% negative

Mews' commitment to developing new features and evolving its product is seen positively. Users appreciate its openness to feedback, though there is a... Mews' commitment to developing new features and evolving its product is seen positively. Users appreciate its openness to feedback, though there is a need for more polished features and quicker implementation of user suggestions.

Customization and Flexibility 57% negative

The platform is praised for its customization options, allowing tailored workflows and alerts to enhance the guest experience. However, users also exp... The platform is praised for its customization options, allowing tailored workflows and alerts to enhance the guest experience. However, users also express a need for more intuitive customization features for specific operational needs and guest interactions.

Unique capabilities

PCI Compliant Discounts & Promotions Upselling Payment Log Reports Check Splitting
4.7/5 ease of use 4.4/5 support 335 integrations
Visit Profile
unTill
0.0/5 from 0 reviews
0.0/5 ease of use 0.0/5 support 0 integrations
Visit Profile

Where the ratings diverge most

Ease of Use Mews 4.7 vs 0.0 (+4.7)
Customer Support Mews 4.4 vs 0.0 (+4.4)
Value for Money Mews 4.4 vs 0.0 (+4.4)
Onboarding Mews 4.4 vs 0.0 (+4.4)

Frequently Asked Questions About Mews POS vs POS

Can Mews POS replace POS?

It depends on your requirements. Mews POS and POS share many core Hotel POS Systems features, but each has unique capabilities. Mews POS offers 335 verified integration partners, while POS offers 0. Review the feature comparison above to see where they differ before switching.

Which is better for small or independent hotels?

Small hotels should prioritize ease of use and fast onboarding. Mews POS leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.

Do Mews POS or POS offer a free plan?

Mews POS: No. POS: No. Neither product currently offers a free tier. Most Hotel POS Systems vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank Mews POS and POS?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Mews has an HT Score of 100 and unTill has 0. Here is how the score is calculated.

Criteria Group Weight What It Measures
Customer Ratings & Reviews

How highly do users recommend this product?

Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories

The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.

Partner Ecosystem

How highly do tech partners recommend this company?

Partner Recommendations, Integration Quantity, Integration Quality

Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.

Customer Centricity

How customer-centric is this organization?

Certified Support, Review Consistency, Profile Completeness

Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.

Reach, Staying Power & Resources

How extensive is this company's reach and resourcing?

Geographic Reach, Staying Power, Company Resources, Trending Score

Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →

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