The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 169 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Mews shines in ease of use and customer support , with exclusive features like Payment Log Reports and Mobile Ordering.
unTill shines .
Side-by-side ratings based on 169 verified hotelier reviews on HTR.
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| Ease of Use |
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| Value for Money |
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| Starting Price | From $200/mo | Contact sales |
| Verified Reviews | 169 | 0 |
After analyzing 169 verified reviews, Mews users most value its user interface and reporting, integration with third-party systems, seamless pms integration, while unTill users highlight . Click any theme to see what reviewers say.
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unTill |
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User Interface and Reporting
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Integration with Third-Party Systems
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Seamless PMS Integration
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Automation and Efficiency
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Product Development and Feature Evolution
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Customization and Flexibility
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Operational Refinements
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How each product ranks among Hotel POS Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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unTill |
|---|---|---|
| Small (10-24 rooms) ▾ | #2 44 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #3 94 reviews | — |
| Large (75-199 rooms) ▾ | #5 7 reviews | — |
| X-Large (200+ rooms) ▾ | #2 9 reviews | — |
By Property Type
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unTill |
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| Boutique ▾ | #3 74 reviews | — |
| Luxury ▾ | #3 41 reviews | — |
| Branded / Chain ▾ | #3 31 reviews | — |
| Extended Stay ▾ | #2 12 reviews | — |
By Region
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unTill |
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| North America ▾ | #3 14 reviews | — |
| Europe ▾ | #2 130 reviews | — |
| Asia Pacific | #5 4 reviews | — |
| Middle East | #6 0 reviews | — |
Choosing the right POS system for your hotel involves balancing usability, features, support, and integration capabilities. Mews POS by Mews is a purpose-built hotel solution integrated with a robust property management system, while unTill offers a more generic POS approach that targets retail and restaurant sectors. Both aim to streamline operations, but they diverge significantly in scope, user feedback, and market presence. Which one aligns better with your hotel's needs and growth plans?
Mews POS is designed specifically for the hospitality industry, providing an all-in-one platform that integrates directly with its cloud-native PMS, offering real-time operational insights and automation tailored for hotels. unTill, by contrast, functions primarily as a retail and restaurant POS, emphasizing quick sales transactions, inventory management, and customer checkouts, with less focus on hotel-specific workflows. The key question: do you need a hotel-centric system or a more general POS platform?
In terms of reviews and recent feedback, Mews POS boasts a high score from 156 reviews, with 66 in the last six months, demonstrating strong, current user satisfaction. unTill has no publicly available reviews or recent data, making it harder to assess its current performance or hotel-specific applicability. Given the recent user feedback, Mews POS clearly holds a more validated and trusted position for hotel use.
If your hotel prioritizes a fully integrated, purpose-built system that connects your POS with property management, guest profiles, and online booking, Mews POS is the clear choice. Its extensive feature set—covering digital ordering, inventory, advanced reporting, and customer insights—caters specifically to hotel environments, especially those with F&B outlets.
However, if your hotel operates primarily as a retail or restaurant business without complex property management needs, unTill might be more suitable. It's designed for rapid transactions, inventory control, and customer management, although it currently lacks verified integrations and reviews in the hotel sector. For most hoteliers seeking industry-specific tools, Mews offers a more comprehensive solution.
Mews POS scores a 4.74 out of 5 for ease of use, supported by detailed reviews praising its intuitive interface, smooth onboarding, and cross-device functionality—whether on desktops, tablets, or smartphones. Reviewers highlight that new staff can be trained quickly, and the system's modern design fosters efficient workflows.
In contrast, unTill's usability data is unavailable, and there are no recent reviews to gauge its interface or onboarding experience. Given Mews's high and recent ratings, it clearly provides a user-friendly platform.
Edge: Mews POS
Mews POS offers 29 unique features tailored specifically for hotels, including PCI compliance, digital menus, advanced ordering, self-service table-side ordering, integrated kitchen displays, inventory & ingredient management, rewards programs, and detailed reporting tools like sales and food cost analytics. It also supports integrated payments and offers a variety of automation features that streamline hotel F&B services.
unTill, by comparison, lacks a verified feature list or hotel-specific functionalities. It primarily targets retail and restaurant sectors with standard sales, inventory, and checkout features, but without the depth or hotel focus of Mews.
Edge: Mews POS
Mews's support team scores 4.43 out of 5, with recent reviews emphasizing reliable assistance, effective onboarding, and ongoing responsiveness. Customers consistently mention the support team's professionalism and willingness to help resolve issues quickly, especially during the early phases of implementation.
There are no recent reviews or publicly available feedback on unTill's support quality, making it difficult to determine its level of customer service or onboarding assistance. Given Mews's recent positive ratings and extensive support network, it clearly provides a more dependable support experience.
Edge: Mews POS
Mews integrates with over 336 verified partners, including prominent hotel technology providers like Criton, Sage, and Right Revenue. Its vast ecosystem allows seamless connectivity with channel managers, PMS, revenue management, and payment gateways, facilitating comprehensive operational workflows.
unTill has no publicly listed integrations or verified partners, which could limit its ability to connect with other hotel systems. This restricts flexibility for hotels with existing tech stacks or those seeking a fully integrated hospitality ecosystem.
Edge: Mews POS
Mews enjoys a strong reputation from 156 reviews, with a 95% likelihood to recommend and an NPS score of 9.32/5, indicating high customer satisfaction. Hotel segments such as boutique hotels, city center hotels, and hostels have rated Mews particularly favorably, citing ease of use, support, and feature richness.
There is no available review data for unTill, making it impossible to gauge user satisfaction in the hotel sector. Based on recent feedback and the number of reviews, Mews clearly has a more established and positively viewed hotel customer base.
Edge: Mews POS
Mews POS is priced at a flat $200 monthly fee, with no trial or implementation fees, making it transparent and straightforward. Pricing for unTill is not publicly available, which may suggest custom quotes or a less transparent pricing model.
Given the clarity of Mews’s pricing and the absence of public pricing info for unTill, Mews presents a more predictable investment. For hotels seeking clear cost expectations, Mews is the safer choice.
Mews POS is a hotel-centric, integrated POS system that connects seamlessly with its property management platform, offering extensive features, reliable support, and a strong market presence. It’s proven through a substantial number of recent reviews, high ratings, and a broad ecosystem of integrations. Its focus on hospitality makes it a natural choice for hotels aiming for streamlined operations and guest experiences.
unTill is a general POS solution that excels in retail and restaurant contexts, but it lacks hotel-specific features, integrations, and recent user feedback relevant to hoteliers. Its unclear pricing and absence of reviews make it a less suitable option for most hotels seeking a comprehensive, industry-tailored platform.
For most hoteliers, especially those valuing proven support, recent positive reviews, and integration capabilities, Mews POS is the clear winner. It provides the tools necessary to elevate guest service and operational efficiency, backed by a track record of satisfied clients and a dedicated hotel focus.
According to HTR's product database, Mews POS and POS share 0 features. Here are the key differences — features one has that the other lacks.
| Feature |
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unTill |
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| Check Splitting | ||
| Digital Menus | ||
| Discounts & Promotions | ||
| PCI Compliant | ||
| Payment Log Reports | ||
| Upselling |
Showing top differences. 17 more features differ between these products.
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"We’ve been with Mews for a few years now and it helped to transform the way we operate. It’s very intuitive to work with and saves our team so much time."
No published case study for this goal yet.
"In an industry where human contact is more important than digital contact, having a platform like Mews that not only reduces time at a screen but also gives us more face time with..."
No published case study for this goal yet.
"Self-check-in kiosks are integral to LyLo's DNA. Coupled with Mews capabilities like guest messaging and online check-out, they form the essence of our guest experience. In fact, t..."
No published case study for this goal yet.
What hoteliers love
The Mews interface is described as modern and intuitive, facilitating smooth navigation. However, some reviews suggest improvements in the complexity... The Mews interface is described as modern and intuitive, facilitating smooth navigation. However, some reviews suggest improvements in the complexity and flexibility of reporting tools, particularly for multi-property setups and detailed operational insights.
Mews provides strong connectivity with various third-party systems like channel managers and payment gateways. These integrations facilitate centraliz... Mews provides strong connectivity with various third-party systems like channel managers and payment gateways. These integrations facilitate centralized operations, real-time booking management, and accurate financial reporting, although occasional synchronization issues are noted.
Reviews highlight Mews' outstanding integration between its POS and PMS, allowing direct posting of charges to guest rooms and synchronized guest data... Reviews highlight Mews' outstanding integration between its POS and PMS, allowing direct posting of charges to guest rooms and synchronized guest data. This integration is praised for improving billing accuracy, reducing departmental friction, and enhancing guest service experience by personalizing interactions.
Where hoteliers push back
Mews' commitment to developing new features and evolving its product is seen positively. Users appreciate its openness to feedback, though there is a... Mews' commitment to developing new features and evolving its product is seen positively. Users appreciate its openness to feedback, though there is a need for more polished features and quicker implementation of user suggestions.
The platform is praised for its customization options, allowing tailored workflows and alerts to enhance the guest experience. However, users also exp... The platform is praised for its customization options, allowing tailored workflows and alerts to enhance the guest experience. However, users also express a need for more intuitive customization features for specific operational needs and guest interactions.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Mews POS and POS share many core Hotel POS Systems features, but each has unique capabilities. Mews POS offers 335 verified integration partners, while POS offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Mews POS leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Mews POS: No. POS: No. Neither product currently offers a free tier. Most Hotel POS Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Mews has an HT Score of 100 and unTill has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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