Mews POS vs. Toast:
Which Is Right for You?

The Decision

Choosing between Mews POS and Toast involves understanding how each system addresses your hotel’s specific needs. Mews POS integrates directly with property management and hotel operations, offering a unified experience tailored for hotel restaurants and front-of-house workflows. In contrast, Toast is designed primarily for restaurant environments with a focus on restaurant-specific features and online ordering. Your choice depends on whether you prioritize hotel-centric integrations or restaurant-focused tools.

Both products aim to streamline operations, but Mews POS’s hotel-oriented approach provides deeper integration with your property’s management systems. Do you want a restaurant POS that complements your hotel operations, or a hotel POS that enhances your entire property ecosystem?

Quick Verdict

Mews POS, backed by over 156 recent reviews, scores a perfect 100 on HotelTechReport and features a 4.74/5 ease of use rating, making it the more proven and trusted option. Toast, without available reviews or ratings, cannot match the depth and recency of Mews’s customer feedback. For hoteliers evaluating POS systems, Mews’s recent performance data makes it the stronger recommendation.

If your hotel values a POS that integrates seamlessly with your PMS and offers a broad suite of features supported by positive user feedback, Mews POS is the clear choice. For purely restaurant-focused applications, Toast might be suitable, but it lacks recent hotel-specific validation.

Is Mews POS or Toast Better for Hotels?

Mews POS is specifically built for hotel environments, providing a unified platform that connects your front desk, restaurant, and property management systems. Toast, on the other hand, is designed for restaurant operations, offering features like tableside ordering and real-time reporting tailored for foodservice businesses.

Mews POS offers comprehensive integrations (with 336 verified partners) and features such as digital menus, inventory management, and advanced reporting, all purpose-built for hotels. Toast’s core strength is restaurant management, with a focus on online ordering, labor management, and quick menu modifications, but it does not offer the same level of hotel-centric integrations or features.

Recent reviews favor Mews for its stability, ease of use, and support, with a 4.74/5 ease rating and a 95% likelihood to recommend. Toast’s lack of recent hotel-specific reviews makes it difficult to evaluate its suitability for your hotel, especially compared to Mews’s proven track record.

Edge: Mews POS.

Mews POS vs Toast: Which Should Your Hotel Choose?

If your hotel needs a POS integrated with a property management system, automated guest billing, and operational reporting, Mews POS is the recommended choice. It caters to a diverse hotel portfolio, from boutique hotels to resorts, and supports multi-property management with over 336 verified partners.

If, however, your primary focus is on restaurant-specific features like tableside ordering, quick menu adjustments, and labor management, and your property isn’t heavily reliant on integrated hotel systems, Toast might meet your needs. But keep in mind, Toast’s lack of recent hotel-specific reviews indicates it may not be as refined for complex hotel environments.

Given the extensive user feedback and recent reviews, Mews POS’s hotel-oriented features and proven support make it the more reliable option for your property.

Edge: Mews POS.

Is Mews POS or Toast Easier to Use?

Mews POS boasts a 4.74/5 rating for ease of use, supported by 66 recent reviews indicating a user-friendly interface, intuitive onboarding, and staff adoption. Users praise the platform’s modern design and cross-device functionality, which simplifies staff training and daily operations.

Toast’s interface is designed for restaurant staff, but it lacks recent hotel-specific reviews or ratings to indicate its ease of use in a hotel setting. Its focus on restaurant workflows means it might not be as adaptable or straightforward for hotel teams.

Edge: Mews POS.

Which Has Better Features: Mews POS or Toast?

Mews POS offers 29 unique features tailored for hotels, including digital menus, self-service table-side ordering, integrated kitchen display, inventory and ingredient management, rewards programs, and detailed reporting tools. These features support comprehensive hotel restaurant operations and property management workflows.

Toast, while strong in restaurant management features like tableside ordering, labor management, and online ordering, lacks the extensive suite of hotel-specific functionalities found in Mews POS. Without detailed feature counts for Toast, the clear edge goes to Mews for its broader, hotel-focused feature set.

Edge: Mews POS.

Which Has Better Customer Support: Mews POS or Toast?

Mews’s customer support scores a 4.43/5 based on recent reviews from 66 hotel users, with many praising its reliable, solution-oriented service and structured onboarding. Users appreciate the responsive support team and clear onboarding process, which accelerates staff adoption.

Toast’s support and onboarding ratings are unavailable, making it difficult to compare. Given Mews’s recent positive feedback and high support scores, it is the more dependable choice for hotel support and implementation.

Edge: Mews POS.

Which Has More Integrations: Mews POS or Toast?

Mews integrates with 336 verified partners, including major hotel and property management systems, channel managers, and payment providers like Criton, Sage, and Orange Hotel Marketing. Its extensive integrations facilitate seamless operations across multiple systems.

Toast offers only 13 verified partners, primarily focused on restaurant-specific integrations, with limited hotel-related connections. For a hotel that relies on broad connectivity, Mews’s superior partner network is the clear advantage.

Edge: Mews POS.

Which Do Hoteliers Rate Higher: Mews POS or Toast?

Mews’s recent reviews reflect a 4.74/5 ease of use score and 66 reviews in the last six months, with a 95% likelihood of recommendation. Hoteliers praise its intuitive interface, comprehensive features, and robust support, especially for multi-property management.

Toast lacks recent hotel-specific reviews or ratings, so no comparable data exists on hotel satisfaction. Based on hotel industry feedback, Mews’s high ratings and recent positive reviews make it the preferred choice.

Edge: Mews POS.

How Much Do Mews POS and Toast Cost?

Mews POS’s pricing starts at $200 monthly, with no freemium or trial options listed. It’s a straightforward, subscription-based model designed for hotels seeking an integrated POS solution.

Toast does not provide publicly available pricing details, which suggests a customized quote based on restaurant needs. Given the lack of transparent hotel-focused pricing and the detailed cost info for Mews, Mews’s offering is clearer and more predictable.

Edge: Mews POS.

What Type of Hotel Should Use Mews POS?

• Hotels seeking a unified, hotel-specific POS integrated with their PMS.
• Properties with multiple outlets that need centralized reporting.
• Hotels aiming to automate billing and inventory management.
• Teams focused on improving operational efficiency and guest experience.
• Hotels with a desire for extensive integrations across property systems.
• Not ideal if your hotel is a small boutique with minimal F&B operations that don’t require complex integrations.

Mews POS is suited for hotels that prioritize operational automation, multi-property management, and comprehensive reporting. It’s ideal for properties seeking a stable, proven system with strong support.

What Type of Hotel Should Use Toast?

• Hotels with on-site restaurants that need a dedicated restaurant POS.
• Properties where restaurant operations are the primary focus, not hotel management.
• Teams that want quick menu modifications and tableside ordering.
• Hotels with simple F&B needs without extensive property management integration.
• Not ideal if your hotel requires deeply integrated PMS and POS workflows or multi-property management.

Toast is best for standalone restaurants within hotels or properties with minimal back-end hotel operations, focusing on restaurant-centric features.

Mews POS vs Toast: The Bottom Line for Hotels

The core difference is that Mews POS is built for hotel environments, offering robust integrations with property management systems, centralized reporting, and automation tailored for hospitality. Toast, by contrast, is a restaurant-only platform with advanced foodservice features but lacks hotel-focused integrations.

Choose Mews POS if your hotel needs an integrated, hotel-centric POS system that supports multiple outlets, detailed reporting, and seamless PMS connectivity. Opt for Toast if your primary goal is managing restaurant operations with quick, tableside ordering and online ordering, and your hotel doesn’t require deep property management integration.

For hoteliers valuing recent reviews, extensive integrations, and proven support, Mews POS is the clear winner.