Sorry, this functionality is only available for verified hoteliers
The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
Mews PMS vs. PT. Supranusa Sindata:
Which Is Right for You?
TLDR
We analyzed 886 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Mews shines in ease of use and customer support — especially for independent properties (4.9/5) , with exclusive features like Revenue management module and Guest CRM.
PT. Supranusa Sindata shines .
How Does Mews PMS Compare to PT. Supranusa Sindata?
Side-by-side ratings based on 886 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | From $900/mo | Contact sales |
| Verified Reviews | 886 | 0 |
What Are the Pros and Cons of Mews PMS vs PT. Supranusa Sindata?
After analyzing 886 verified reviews, Mews users most value its customization and flexibility, automation and efficiency, onboarding and support experience, while PT. Supranusa Sindata users highlight . Click any theme to see what reviewers say.
|
|
|
|---|---|
| Pros | |
|
+
Customization and Flexibility
▾
|
|
|
+
Automation and Efficiency
▾
|
|
|
+
Onboarding and Support Experience
▾
|
|
|
+
Reservation and Front Desk Automation
▾
|
|
| Cons | |
|
−
Billing Complexity and Reporting Limitations
▾
|
|
|
−
Revenue Management
▾
|
|
|
−
Pricing and Fees
▾
|
|
Mews vs PT. Supranusa Sindata: Rankings by Hotel Segment
How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
|
|
|---|---|---|
| Small (10-24 rooms) ▾ | #3 329 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #1 397 reviews | — |
| Large (75-199 rooms) ▾ | #3 45 reviews | — |
| X-Large (200+ rooms) ▾ | #3 49 reviews | — |
By Property Type
| Segment |
|
|
|---|---|---|
| Boutique ▾ | #1 483 reviews | — |
| Luxury ▾ | #5 220 reviews | — |
| Branded / Chain ▾ | #2 170 reviews | — |
| Extended Stay ▾ | #1 130 reviews | — |
By Region
| Segment |
|
|
|---|---|---|
| North America ▾ | #8 106 reviews | — |
| Europe ▾ | #1 660 reviews | — |
| Asia Pacific ▾ | #10 17 reviews | — |
| Middle East ▾ | #28 8 reviews | — |
The Decision
Choosing the right property management system (PMS) is critical for your hotel's efficiency and guest satisfaction. While PT. Supranusa Sindata offers a long-standing Indonesia-based solution, Mews stands out with its extensive global presence, high user ratings, and broad feature set. Their recent reviews and large review count give them a clear advantage. Are you ready to explore which system better aligns with your hotel’s needs?
Is Mews or PT. Supranusa Sindata Better for Hotels?
Both Mews and PT. Supranusa Sindata aim to streamline hotel operations, but they diverge sharply in scope and user feedback. Mews, with a score of 99.5 and nearly 760 reviews, has proven its value for diverse hotel types worldwide, especially for independent and boutique properties. PT. Supranusa Sindata, with no recent reviews or overall rating, has a less visible market impact and limited recent customer feedback. Does your hotel prioritize proven innovation or local expertise?
Mews vs PT. Supranusa Sindata: Which Should Your Hotel Choose?
If your hotel needs a highly flexible, modern PMS with extensive integrations and a wide regional reach, go with Mews. Its cloud-native architecture and over 336 verified partners make it suitable for hotels seeking scalability and cutting-edge features. Conversely, if your hotel operates primarily within Indonesia and values long-term local support, PT. Supranusa Sindata could be a fit, despite its lack of recent reviews and limited international presence. For most international hoteliers, Mews offers a more compelling choice.
Is Mews or PT. Supranusa Sindata Easier to Use?
Mews scores a 4.7/5 in ease of use, with recent reviews praising its intuitive interface and fast onboarding — “The platform was so easy to implement, and staff adapted quickly,” says a hotelier. PT. Supranusa Sindata, without recent feedback, offers a solution rooted in legacy systems with limited insight into user experience. Based on current data, Mews clearly provides a more user-friendly experience. Edge: Mews.
Which Has Better Features: Mews or PT. Supranusa Sindata?
Mews boasts over 59 exclusive features, including multi-lingual support, revenue management, guest CRM, online check-in, automated night audits, and a marketplace with 1,000+ integrations. PT. Supranusa Sindata provides comprehensive business intelligence solutions, but lacks detailed info on feature depth or recent innovation. Given Mews’ extensive, modern feature set, it’s the clear leader. Edge: Mews.
Which Has Better Customer Support: Mews or PT. Supranusa Sindata?
Mews maintains a 4.27/5 support rating, with recent reviews highlighting responsive, helpful support, especially during onboarding and troubleshooting. PT. Supranusa Sindata, with no recent reviews or data, cannot match this support clarity. For hotels prioritizing reliable, modern customer care, Mews is the better option. Edge: Mews.
Which Has More Integrations: Mews or PT. Supranusa Sindata?
Mews integrates with 336 verified partners, including major channel managers, revenue tools, and payment systems, with shared integrations like Revinate and RateGain. PT. Supranusa Sindata offers far fewer verified integrations—only 7—limiting connectivity options. For a flexible, ecosystem-rich environment, Mews leads decisively. Edge: Mews.
Which Do Hoteliers Rate Higher: Mews or PT. Supranusa Sindata?
Mews' average rating of 4.62/5 from 758 reviews reflects broad satisfaction, especially among boutique, independent, and chain hotels worldwide. PT. Supranusa Sindata lacks recent reviews, providing no current data on hotel ratings. Based on available info, Mews is the preferred choice for hotelier approval. Edge: Mews.
How Much Do Mews and PT. Supranusa Sindata Cost?
Mews offers a $900 monthly base price with no free tier or trial, whereas PT. Supranusa Sindata’s pricing is undisclosed, typical of legacy providers. The transparency and modern pricing model favor Mews, especially considering its feature-rich platform and support. Cost considerations lean toward Mews’ predictable structure.
What Type of Hotel Should Use Mews?
- Hotels that seek a flexible, cloud-based system supporting multiple languages and currencies.
- Properties aiming to automate operations like billing, housekeeping, and guest communications.
- Hotels that want extensive integrations and a customizable booking engine.
- Independent hotels, boutique properties, and larger chains wanting scalable solutions.
- Not ideal if your hotel requires a primarily local, Indonesia-focused PMS with limited international support.
- Not ideal if you prefer a legacy system with minimal cloud capabilities or extensive customization.
What Type of Hotel Should Use PT. Supranusa Sindata?
- Hotels operating mainly within Indonesia or Southeast Asia, valuing local support.
- Properties that require an integrated POS, banquet, or retail management system alongside hotel operations.
- Hotels that prefer a long-standing provider with 27+ years of regional experience.
- Not ideal if your hotel is seeking a modern, globally proven PMS with broad integrations and recent user reviews.
- Not ideal if you need a cloud-native platform with a strong online presence and new features.
Mews vs PT. Supranusa Sindata: The Bottom Line for Hotels
Mews clearly leads with its global reputation, recent reviews, and extensive feature set, making it the top choice for most hotels. Its ease of use, broad integrations, and proven customer support make it ideal for properties seeking operational agility and guest satisfaction. PT. Supranusa Sindata may serve local markets well, but its lack of recent reviews and limited visibility put it at a disadvantage in today’s competitive hotel tech landscape.
For most hoteliers, especially those with an eye on growth and innovation, Mews stands out as the more reliable, scalable, and user-rated option. If your hotel needs a flexible, modern PMS supported by a vibrant ecosystem, Mews is the clear choice.
How Much Do Mews PMS and PT. Supranusa Sindata Cost?
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
|
|
|
|
|---|---|---|
| Starting Price | From $900/mo | — |
Which Features Does Mews PMS Have That PT. Supranusa Sindata Doesn't (and Vice Versa)?
According to HTR's product database, Mews PMS and PT. Supranusa Sindata share 0 features. Here are the key differences — features one has that the other lacks.
| Feature |
|
|
|---|---|---|
| Booking Engine | ||
| Guest CRM | ||
| Guest profiles | ||
| Multi-currency | ||
| Multi-lingual | ||
| Revenue management module |
Showing top differences. 47 more features differ between these products.
Real-World Results: Mews vs PT. Supranusa Sindata by Business Goal
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"It was vital for us to find a hospitality cloud that would give us the freedom to innovate and move quickly with new technology – that’s one of the main reasons we chose Mews."
No published case study for this goal yet.
"Since moving to Mews, we can be so much more agile in how we operate, both in terms of how we engage with guests and testing out new integrations and tools through Mews Marketplace..."
No published case study for this goal yet.
"We want to provide the best hospitality for guests anywhere in the country, and Mews is definitely the right solution to help us achieve that goal."
No published case study for this goal yet.
Mews vs PT. Supranusa Sindata: The Bottom Line
What hoteliers love
Users value Mews for its customizable workflows and flexibility in adapting to diverse hotel types and operational needs. Despite this, some note that... Users value Mews for its customizable workflows and flexibility in adapting to diverse hotel types and operational needs. Despite this, some note that more advanced configuration options, particularly in report generation and billing, could enhance the platform’s utility further.
The system is praised for automating many routine tasks like billing and invoicing, which reduces manual errors and allows staff to focus on deliverin... The system is praised for automating many routine tasks like billing and invoicing, which reduces manual errors and allows staff to focus on delivering a superior guest experience. However, some reviews mention that while automation works well, the billing process can sometimes be complex.
The onboarding experience with Mews has been inconsistent, with some users praising the hands-on approach while others faced challenges with initial s... The onboarding experience with Mews has been inconsistent, with some users praising the hands-on approach while others faced challenges with initial setup efficiency. The support team's responsiveness has improved over time, enhancing problem resolution and user satisfaction.
Where hoteliers push back
While Mews automates billing, users report difficulties with its complexity and limitations in reporting and analytics. Enhancing these areas could pr... While Mews automates billing, users report difficulties with its complexity and limitations in reporting and analytics. Enhancing these areas could provide better insights and flexibility for users managing financial operations.
Mews provides a strong foundation for revenue management with its integration capabilities, but users indicate opportunities for improvement in dynami... Mews provides a strong foundation for revenue management with its integration capabilities, but users indicate opportunities for improvement in dynamic pricing tools and advanced analytics, especially in multi-property operations.
Unique capabilities
Where the ratings diverge most
Frequently Asked Questions About Mews PMS vs PT. Supranusa Sindata
Can Mews PMS replace PT. Supranusa Sindata?
It depends on your requirements. Mews PMS and PT. Supranusa Sindata share many core Property Management Systems features, but each has unique capabilities. Mews PMS offers 336 verified integration partners, while PT. Supranusa Sindata offers 7. Review the feature comparison above to see where they differ before switching.
Which is better for small or independent hotels?
Small hotels should prioritize ease of use and fast onboarding. Mews PMS leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Do Mews PMS or PT. Supranusa Sindata offer a free plan?
Mews PMS: No. PT. Supranusa Sindata: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
How Does HTR Evaluate and Rank Mews PMS and PT. Supranusa Sindata?
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Mews has an HT Score of 100 and PT. Supranusa Sindata has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
What Other Property Management Systems Comparisons Are Hoteliers Reading?
Explore more head-to-head comparisons based on verified hotelier reviews.
Get personalized product recommendations
Product recommendations advisor
