The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 123 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
MillenniumSoft shines .
SkyTouch Technology shines in ease of use and customer support — especially for independent properties (4.0/5) , with exclusive features like Housekeeping module and Guest profiles.
Side-by-side ratings based on 123 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | Contact sales | From $600/mo |
| Verified Reviews | 0 | 123 |
After analyzing 123 verified reviews, MillenniumSoft users most value its , while SkyTouch Technology users highlight user-friendly interface, customer support responsiveness, remote access. Click any theme to see what reviewers say.
| MillenniumSoft |
|
|---|---|
| Pros | |
|
+
User-friendly interface
▾
|
|
|
+
Customer support responsiveness
▾
|
|
|
+
Remote access
▾
|
|
|
+
Tape chart
▾
|
|
| Cons | |
|
−
Customizability limitations
▾
|
|
|
−
Bugs and glitches
▾
|
|
|
−
Reporting capabilities
▾
|
|
How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | MillenniumSoft |
|
|---|---|---|
| Small (10-24 rooms) ▾ | — | #19 41 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #10 72 reviews |
| Large (75-199 rooms) ▾ | — | #21 5 reviews |
| X-Large (200+ rooms) | — | #23 2 reviews |
By Property Type
| Segment | MillenniumSoft |
|
|---|---|---|
| Boutique ▾ | — | #18 47 reviews |
| Luxury ▾ | — | #22 27 reviews |
| Branded / Chain ▾ | — | #10 45 reviews |
| Extended Stay ▾ | — | #22 7 reviews |
By Region
| Segment | MillenniumSoft |
|
|---|---|---|
| North America ▾ | — | #7 120 reviews |
| Europe | — | #60 0 reviews |
| Asia Pacific | — | #38 1 reviews |
Choosing between MillenniumSoft by MillenniumSoft and SkyTouch Technology hinges on your hotel’s specific needs and operational priorities. Both systems aim to streamline property management, but they diverge significantly in maturity, features, and user feedback. MillenniumSoft has no recent reviews and a rating of 0/5, indicating it’s either untested or inactive in the market. SkyTouch, with 119 recent reviews and a 3.5/5 rating, offers more reliable data and confirms its active presence. Which platform aligns with your hotel’s ambitions?
MillenniumSoft’s lack of recent reviews and zero ratings suggest it may be outdated or no longer supported, while SkyTouch’s recent feedback demonstrates ongoing development and user engagement. Your decision should rest on the tangible evidence of current performance and user satisfaction.
MillenniumSoft appears to be an untested or discontinued property management system, with no recent reviews or user feedback to draw from. SkyTouch, on the other hand, has a proven track record with over 119 reviews in the past six months, giving it current credibility.
SkyTouch’s extensive feature set—27 unique capabilities—and high customer support rating of 4.5/5 make it a clear choice for hotels seeking a mature, well-supported PMS. MillenniumSoft’s absence of recent data raises questions about its relevance and support, leaving SkyTouch as the more dependable option for your hotel.
If your hotel needs a cloud-based platform with robust integrations, extensive features, and active support, SkyTouch is the clear winner. Its user-friendly interface, detailed reports, and proven reliability suit properties of all sizes, especially those in North America.
If your hotel’s operations are simple, or you’re assessing legacy or niche systems with minimal support, MillenniumSoft might seem appealing—though the lack of recent reviews suggests it’s not a current market option. For most hoteliers, SkyTouch’s maturity and customer satisfaction make it the better pick.
SkyTouch’s ease of use scores 4.64/5 based on recent reviews citing its intuitive interface and quick onboarding. Users highlight how new staff can be trained rapidly, often within a day, and appreciate the system’s remote access capabilities.
MillenniumSoft, with no recent feedback, cannot demonstrate ease of use or supportability. Its zero ratings indicate either a lack of active users or support, making SkyTouch the clear leader.
Edge: SkyTouch Technology.
SkyTouch offers 27 unique features, including a booking engine, revenue management, channel management, guest CRM, and integrated payment processing—none of which MillenniumSoft provides. MillenniumSoft claims no exclusive features, suggesting it’s a basic or outdated system.
SkyTouch’s comprehensive feature set supports daily operations, revenue growth, and guest management. Its ability to integrate with other systems and offer advanced modules makes it the superior choice for most hotels.
Edge: SkyTouch Technology.
SkyTouch’s customer support scores 4.5/5, with reviews praising its responsiveness and professionalism, despite some complaints about support delays. Hoteliers appreciate its 24/7 availability and proactive assistance.
MillenniumSoft offers no recent support ratings or reviews, implying that its support infrastructure may be inactive or nonexistent. Without current support data, SkyTouch’s proven track record makes it the safer choice for ongoing assistance.
Edge: SkyTouch Technology.
SkyTouch boasts 33 verified partners, including major players like SiteMinder and Chargerback, enabling extensive system connectivity. MillenniumSoft, with zero verified integrations, appears isolated or unsupported in the current market.
This extensive integration ecosystem allows SkyTouch to fit seamlessly into existing hotel tech stacks, enhancing operational efficiency. MillenniumSoft’s lack of integrations significantly limits its adaptability and future-proofing.
Edge: SkyTouch Technology.
With no recent reviews or ratings for MillenniumSoft, it cannot be evaluated against SkyTouch, which has a 3.5/5 rating from 119 reviews. SkyTouch’s reviews, though mixed, show consistent engagement and a majority of hotels recommending the system.
SkyTouch’s more recent reviews—many highlighting ease of use, support, and features—make it the more reliable indicator of hotel satisfaction today. MillenniumSoft’s rating of zero confirms it’s not a current contender.
Edge: SkyTouch Technology.
MillenniumSoft’s pricing information is unavailable, raising questions about its market availability or support model. SkyTouch charges a monthly fee of $600, with no trial or implementation fees listed, indicating transparency and predictable costs.
Given the lack of pricing data for MillenniumSoft, your hotel would likely face uncertainty or hidden costs if considering it. In contrast, SkyTouch offers a clear, straightforward pricing structure.
SkyTouch’s current active presence, extensive features, and positive user reviews position it as the logical choice. Its 119 recent reviews and 4.5/5 support rating demonstrate a stable, reliable platform, while MillenniumSoft’s zero ratings suggest it’s no longer a viable option.
Choose SkyTouch if you need a well-supported, feature-rich property management system that adapts to your hotel’s growth. MillenniumSoft might only appeal if your property operates in a highly specialized niche or relies on legacy systems—though market activity suggests it’s no longer a primary choice.
Ultimately, for most hotels seeking efficiency, reliability, and growth potential, SkyTouch stands out as the smarter investment.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
| MillenniumSoft |
|
|
|---|---|---|
| Starting Price | — | From $600/mo |
According to HTR's product database, MillenniumSoft and SkyTouch Technology share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | MillenniumSoft |
|
|---|---|---|
| Ancillary revenue tracking | ||
| Calendar view | ||
| Custom rates | ||
| Guest profiles | ||
| Housekeeping module | ||
| Online 24/7 support |
Showing top differences. 15 more features differ between these products.
We analyzed 1 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"We are finding great value and payback versus anything else out there on the market, and I have seen them all."
What hoteliers love
Users consistently praise SkyTouch for its intuitive, easy-to-navigate system. Many highlight how quickly new staff members can be trained, thanks to... Users consistently praise SkyTouch for its intuitive, easy-to-navigate system. Many highlight how quickly new staff members can be trained, thanks to the interface's simplicity. This aspect makes SkyTouch particularly well-suited for properties that frequently onboard new employees.
SkyTouch's customer support receives mixed feedback. Many users commend the support team for their professionalism and helpfulness. However, others cr... SkyTouch's customer support receives mixed feedback. Many users commend the support team for their professionalism and helpfulness. However, others criticize the extended waiting times and the fact that long-standing issues remain unresolved despite multiple reports.
SkyTouch's cloud-based system is appreciated for its remote access capability. This allows hotel managers to monitor operations, make rate changes, an... SkyTouch's cloud-based system is appreciated for its remote access capability. This allows hotel managers to monitor operations, make rate changes, and check reports from any location with internet access, which is a significant advantage for multi-property managers.
Where hoteliers push back
While SkyTouch offers a range of features, users report that the system's customizability is limited. Specific areas of concern include the inability... While SkyTouch offers a range of features, users report that the system's customizability is limited. Specific areas of concern include the inability to tailor reports, user interface layouts, and reservation processes to meet unique property needs.
Many users express frustration with SkyTouch due to recurring software bugs and glitches. These issues range from intermittent system crashes and logi... Many users express frustration with SkyTouch due to recurring software bugs and glitches. These issues range from intermittent system crashes and login problems to malfunctioning features like the tape chart and housekeeping modules. Users cite the need for more robust bug fixes and quicker resolutions from the support team.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. MillenniumSoft and SkyTouch Technology share many core Property Management Systems features, but each has unique capabilities. MillenniumSoft offers 0 verified integration partners, while SkyTouch Technology offers 33. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. SkyTouch Technology leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
MillenniumSoft: No. SkyTouch Technology: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. MillenniumSoft has an HT Score of 0 and SkyTouch Technology has 77. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
Product recommendations advisor