The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 34 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
MIWA Lock Co. shines .
Shiji Group shines in ease of use and customer support , with exclusive features like Guest profiles and Tablet/Kiosk Check-in.
Side-by-side ratings based on 34 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $1,200/mo |
| Verified Reviews | 0 | 34 |
After analyzing 34 verified reviews, MIWA Lock Co. users most value its , while Shiji Group users highlight ease of use, support team, implementation. Click any theme to see what reviewers say.
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Ease of Use
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Support Team
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Implementation
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Training Materials
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Reporting and Analytics
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System Speed
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | MIWA Lock Co. |
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|---|---|---|
| Small (10-24 rooms) | — | #53 2 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #31 17 reviews |
| Large (75-199 rooms) ▾ | — | #11 13 reviews |
| X-Large (200+ rooms) | — | #22 2 reviews |
By Property Type
| Segment | MIWA Lock Co. |
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|---|---|---|
| Boutique ▾ | — | #33 17 reviews |
| Luxury ▾ | — | #24 25 reviews |
| Branded / Chain ▾ | — | #22 19 reviews |
| Extended Stay | — | #45 2 reviews |
By Region
| Segment | MIWA Lock Co. |
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| North America | — | #33 4 reviews |
| Europe ▾ | — | #30 8 reviews |
| Asia Pacific ▾ | — | #14 5 reviews |
| Middle East ▾ | — | #5 14 reviews |
Choosing between MIWA Lock Co. and Shiji Group hinges on the core needs of your hotel’s management system. MIWA Lock Co. is a specialized lock provider with no current reviews or evident market presence, while Shiji Group offers a comprehensive, cloud-based PMS with a broad feature set, widespread adoption, and recent positive feedback. Given the lack of recent MIWA reviews, Shiji’s proven track record makes it the more reliable choice for modern hotel operations. Are you looking for a specialized lock system or a full property management platform?
MIWA Lock Co. offers hardware-focused security solutions, primarily locking systems, with no current reviews or user feedback available. In contrast, Shiji Group provides a digital property management system with 32 recent reviews, a high NPS score of 8.94, and a clear market presence across 18 countries. Shiji’s digital approach aims to streamline operations, enhance guest experiences, and improve overall efficiency, whereas MIWA’s focus remains on physical security hardware. Given the absence of recent MIWA user data, is your hotel ready to adopt a full PMS or do you need a lock system?
If your hotel needs an integrated, cloud-based PMS that centralizes operations, manages guest profiles, automates tasks, and offers extensive features, go with Shiji Group. Its large reviewer base and recent reviews reinforce its reliability for hotels seeking operational efficiency and guest personalization. Conversely, MIWA Lock Co. may suit hotels looking strictly for hardware security solutions, but without recent user feedback or a broad feature set, it’s less compelling for modern hotel management. Are you prioritizing digital management or physical security hardware?
Shiji Group impresses with an average ease of use rating of 4.63 out of 5, based on recent reviews praising its intuitive interface, comprehensive training materials, and straightforward onboarding. Reviewers mention that staff quickly learn the system, and the platform’s design simplifies daily tasks. MIWA Lock Co. scores a 0 because it lacks user reviews or usability data, making it impossible to assess ease of use. For hotels seeking a user-friendly, scalable PMS, the edge goes to Shiji Group.
Shiji Group boasts 98 features, including guest profiles, online check-in/out, integrated CRS, payment processing, and automated night audits—features that significantly enhance operational workflows. MIWA Lock Co. offers no feature count or detailed software capabilities, focusing solely on hardware locks. Without software features, MIWA isn’t comparable for hotel management purposes. The clear advantage goes to Shiji Group, providing a full suite of tools to run your property efficiently.
Shiji Group’s support scores a 4.53 out of 5, with recent reviews highlighting its responsiveness and helpfulness, particularly during implementation and troubleshooting. Reviewers mention that their support team is “professional and proactive,” aiding in smooth adoption. MIWA Lock Co. has no available reviews or support ratings, making it impossible to evaluate support quality. Given the importance of reliable support in PMS deployment, Shiji clearly leads.
Shiji Group integrates with 64 verified partners, including major industry players like SiteMinder, IDeaS, and Amadeus, supporting comprehensive hotel operations and distribution channels. MIWA Lock Co. offers no verified integration partners or software ecosystem, focusing solely on hardware. For hotels requiring a connected, multi-system environment, Shiji’s extensive integrations provide a compelling edge. Does your property need a fully integrated platform?
Shiji Group’s recent reviews and high NPS score underscore its positive reception, especially among luxury hotels and city center properties, which rate it favorably for usability and support. The 32 reviews and recent user feedback make Shiji the more trusted option today. MIWA Lock Co., lacking reviews and market presence, cannot be rated. For the highest user satisfaction, the choice is clear: Shiji Group.
MIWA Lock Co. does not publicly list its pricing, and there’s no indication of a trial or free tier. Shiji Group charges a base price of $1,200, with no ongoing subscription fees, but details on scalable pricing or packages are not specified. Given the lack of clear MIWA pricing and the transparency of Shiji’s base fee, Shiji Group’s cost structure is more predictable. Are you prepared for a fixed fee or seeking custom quotes?
The fundamental distinction lies in scope: MIWA Lock Co. provides hardware locks, while Shiji Group offers a comprehensive cloud-based PMS. MIWA’s focus on physical security makes it suitable for hotels with minimal management needs or existing systems, whereas Shiji’s extensive features and recent positive reviews appeal to hotels wanting a full operational platform.
Choose MIWA Lock Co. if your hotel prioritizes physical security upgrades and already has digital systems in place. Opt for Shiji Group if you need an all-in-one management solution that streamlines operations, enhances guest experiences, and scales with your property’s growth.
For hotels seeking a modern, connected platform with ongoing support and proven market presence, Shiji Group is the clear choice. MIWA may serve niche security needs but falls short in providing the comprehensive management tools today's hoteliers require.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
| MIWA Lock Co. |
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| Starting Price | — | From $1,200/mo |
According to HTR's product database, MIWA Lock Co. and Shiji Daylight PMS share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | MIWA Lock Co. |
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| Centralized user & role management | ||
| Guest profiles | ||
| Multi-lingual | ||
| Online Check-in | ||
| Tablet/Kiosk Check-in | ||
| Task Management |
Showing top differences. 86 more features differ between these products.
We analyzed 4 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"All the big players don't offer the level of API connectivity we need, but Shiji does. From the early stages of our design process, we were confident that Shiji could provide us wi..."
No published case study for this goal yet.
"We reduced check-in time by over 80%, from up to eight minutes to just about one minute with the new system."
What hoteliers love
Users frequently praise Shiji PMS for its user-friendly interface, which simplifies daily operations and reduces the learning curve for new users. Thi... Users frequently praise Shiji PMS for its user-friendly interface, which simplifies daily operations and reduces the learning curve for new users. This ease of use is highlighted in reviews citing accessible training materials, intuitive design, and efficient task performance.
The supportive and responsive nature of the Shiji PMS support team is consistently mentioned positively. Users appreciate the professionalism and help... The supportive and responsive nature of the Shiji PMS support team is consistently mentioned positively. Users appreciate the professionalism and helpfulness of the support personnel, which greatly aids in smoother operations.
The implementation process of Shiji PMS is noted as smooth and efficient by several reviewers, who appreciate the knowledgeable and proactive implemen... The implementation process of Shiji PMS is noted as smooth and efficient by several reviewers, who appreciate the knowledgeable and proactive implementation team. However, a few users suggest that reducing the implementation timeline could further improve the experience.
Where hoteliers push back
While the detailed reporting features of Shiji PMS are largely appreciated, several users demand more advanced and faster reporting tools. Specific re... While the detailed reporting features of Shiji PMS are largely appreciated, several users demand more advanced and faster reporting tools. Specific requests include enhanced summary reports, detailed billing, and faster report generation processes.
Performance issues related to system speed and consistency are common concerns among users, with several noting slow response times during peak operat... Performance issues related to system speed and consistency are common concerns among users, with several noting slow response times during peak operations. Users urge improvements in system speed to enhance overall efficiency.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. MIWA Lock Co. and Shiji Daylight PMS share many core Property Management Systems features, but each has unique capabilities. MIWA Lock Co. offers 0 verified integration partners, while Shiji Daylight PMS offers 65. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Shiji Daylight PMS leads in ease of use at 4.6/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
MIWA Lock Co.: No. Shiji Daylight PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. MIWA Lock Co. has an HT Score of 0 and Shiji Group has 75. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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