Moder vs. RMS:
Which Is Right for You?

The Decision

Choosing the right property management system (PMS) is essential for streamlining your hotel operations, increasing revenue, and enhancing guest satisfaction. Both Moder by Moder and RMS by RMS aim to serve these core needs but approach them differently. While RMS offers a broader range of features and has a larger, more recent review base, Moder emphasizes simplicity and ease of use. Which product aligns best with your hotel’s specific requirements?

Is Moder or RMS Better for Hotels?

Moder is a cloud-native PMS designed to centralize operations, automate workflows, and improve operational efficiency with an intuitive interface. RMS, meanwhile, is a more feature-rich platform with a long-standing reputation, currently boasting a higher overall score of 4.56/5 based on 293 reviews, compared to Moder’s 0/5 from only 3 reviews. RMS’s extensive integrations, real-time reporting, and scalability make it suitable for growing or complex properties.

Both products aim to reduce manual tasks, but RMS provides more in-depth automation tools, like dynamic reporting and integrated channel management, while Moder focuses on simplifying core tasks within a single dashboard. Given the vast difference in review volume and recency, RMS’s larger, more recent review count makes it a more reliable indicator of current performance.

RMS vs Moder: Which Should Your Hotel Choose?

If your hotel needs a comprehensive, scalable platform capable of handling high-volume bookings, complex reporting, and multiple integrations, RMS is the clear choice. Its extensive feature set—including integrated CRS, online support, a booking engine, POS, and revenue management—serves larger properties and those with diverse operational needs.

Conversely, if your hotel is smaller, prioritizes ease of onboarding, minimal training, and straightforward operation, Moder is preferable. It’s ideal for experience-driven resorts, boutique hotels, or properties seeking a simple yet effective system. RMS’s depth and flexibility make it better suited for properties with more complex or expanding needs.

Is Moder or RMS Easier to Use?

Moder scores a perfect 5/5 for ease of use, with a very intuitive, mobile-first design that makes onboarding straightforward. Its clean interface and simplified workflows help staff adopt the system quickly, with many reviews highlighting how easy it is to learn and operate.

RMS, on the other hand, has a solid 4.28/5 rating for usability. While it offers a wide array of features, some users note that the interface can feel complex initially, especially for smaller teams or new users. RMS’s onboarding process is praised for being fast, but its extensive capabilities may require a steeper learning curve.

Edge: Moder.

Which Has Better Features: Moder or RMS?

RMS’s 74+ features, including integrated CRS, online booking, channel management, POS, guest CRM, and revenue management, give it a significant advantage in functionality. It also supports multi-lingual and multi-currency operations, making it suitable for international properties and complex setups.

Moder offers a more limited, yet focused feature set, including reservations, billing, guest profiles, and automation for workflows. It excels at package building and selling experiences but lacks many advanced features found in RMS. If your property requires extensive automation and integrations, RMS has the edge.

Edge: RMS.

Which Has Better Customer Support: Moder or RMS?

Moder’s support scores a perfect 5/5, with reviews highlighting exceptional onboarding and post-sale support. Users appreciate the personalized assistance and the system’s responsiveness during implementation and ongoing use.

RMS’s support is rated slightly lower at 4.48/5 but remains highly regarded, with users applauding the knowledgeable team and prompt responses. However, RMS’s support can sometimes be limited to specific regions or certain issues, as one user expressed frustration over delays from Australia-based support staff.

Edge: Moder.

Which Has More Integrations: Moder or RMS?

RMS vastly outstrips Moder in integrations, with 112 verified partners including Criton, Sage, Unifocus, and STR. This extensive network allows RMS to connect seamlessly with revenue management, POS, OTAs, and other systems critical to larger operations.

Moder currently offers no verified integrations, which limits its ability to connect with other tools in your tech stack. For properties requiring multiple integrations, RMS is the clear leader.

Edge: RMS.

Which Do Hoteliers Rate Higher: Moder or RMS?

RMS’s 4.56/5 rating is based on 293 reviews, with recent feedback emphasizing its scalability, real-time insights, and comprehensive features. Hotels of various sizes, from boutique to large resorts, consistently praise RMS’s support for revenue growth and operational efficiency.

In contrast, Moder has only 3 reviews, all highly positive, but the limited volume and recency mean less confidence in its current performance. RMS’s larger, more recent review base makes it the more trustworthy choice among hoteliers.

Edge: RMS.

How Much Do Moder and RMS Cost?

Moder does not publicly list its pricing, suggesting a custom quote based on property size or needs. RMS charges a base fee of $800 per month, with no trial or freemium option, making it a more transparent, albeit higher, investment.

Your choice may depend on your budget and the size of your operation: RMS’s higher price reflects its broad feature set, while Moder’s lack of listed pricing suggests more flexibility or a smaller target market.

What Type of Hotel Should Use Moder?

• Hotels that prioritize simplicity and quick onboarding.
• Experience-driven resorts and boutique properties.
• Small to mid-sized hotels with straightforward operational needs.
• Teams seeking a centralized dashboard for reservations, billing, and guest profiles.
• Properties focused on digital guest experiences and automation.

Not ideal if your hotel:

• Requires extensive integrations or complex automation.
• Has a large-scale operation with multiple revenue streams.
• Needs detailed reporting or revenue management tools.
• Seeks multi-property management capabilities.

What Type of Hotel Should Use RMS?

• Larger hotels or chains with complex operational requirements.
• Properties needing extensive integrations with CRS, POS, and channel managers.
• Hotels focused on maximizing revenue through dynamic pricing and detailed analytics.
• Multi-property groups seeking centralized management.
• Properties with international operations requiring multi-lingual and multi-currency support.

Not ideal if your hotel:

• Prefers a simple, plug-and-play system.
• Has very limited technology needs.
• Operates as a small, independent boutique hotel with minimal automation.
• Needs a low-cost, minimal feature system.

RMS vs Moder: The Bottom Line for Hotels

The core difference lies in scope: RMS offers a broad, feature-rich platform capable of supporting complex, multi-property operations, whereas Moder provides a streamlined, easy-to-use solution perfect for smaller or experience-driven properties. RMS’s large volume of recent reviews and extensive integrations make it the more proven, scalable choice for most hotels today.

If your hotel needs a flexible, scalable PMS with in-depth automation, reporting, and integrations, RMS is the clear winner. Its higher review count and recent feedback instill confidence that it will grow with your property.

However, if your priority is simplicity, quick onboarding, and a user-friendly interface, and your needs are straightforward, Moder remains an attractive option. For most larger or growing hotels, RMS’s comprehensive capabilities and proven support make it the recommended choice.