The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 57 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Modotel shines .
Semper shines in ease of use and customer support , with exclusive features like Transactional Emails (booking, folios, etc) and Guest Communication (SMS Messaging).
Side-by-side ratings based on 57 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $600/mo |
| Verified Reviews | 0 | 57 |
After analyzing 57 verified reviews, Modotel users most value its , while Semper users highlight support team, user-friendly, training and ease of learning. Click any theme to see what reviewers say.
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Support team
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User-friendly
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Training and ease of learning
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Integration with POS and booking systems
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Customization and additional features
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Reporting and accounting
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Latency and system performance
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | Modotel |
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|---|---|---|
| Small (10-24 rooms) ▾ | — | #20 35 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #35 10 reviews |
| Large (75-199 rooms) | — | #40 1 reviews |
By Property Type
| Segment | Modotel |
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|---|---|---|
| Boutique ▾ | — | #27 21 reviews |
| Luxury ▾ | — | #18 33 reviews |
| Branded / Chain | — | #39 4 reviews |
| Extended Stay | — | #34 3 reviews |
By Region
| Segment | Modotel |
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|---|---|---|
| North America | — | #64 0 reviews |
| Asia Pacific | — | #34 1 reviews |
Choosing the right property management system (PMS) can significantly impact your hotel's operations, guest experience, and revenue. When comparing Modotel PMS by Modotel and Semper by Semper, it's clear both aim to simplify management tasks, but their strengths differ considerably. Modotel offers a nearly nonexistent presence in recent reviews and user feedback, while Semper boasts a strong, active customer base and current positive ratings.
With Semper leading in review volume and recent user feedback, it stands out as the more reliable and proven option. Are you prepared to prioritize a system with active support and ongoing improvements, or are you still weighing the options?
Modotel's offering is virtually absent in recent, detailed reviews—no rating, no review count, and no recent user feedback—implying limited market presence and validation. Conversely, Semper has 51 reviews in the last six months and a high NPS score of 9.33/10, indicating strong, current user satisfaction.
Semper's reviews consistently praise its ease of use, support, and feature set, whereas Modotel provides no recent insights. Given the lack of recent data, it’s difficult to gauge Modotel’s current performance or customer experience.
Are you comfortable choosing a system without recent validation, or do you prefer a platform with active, satisfied users?
If your hotel needs a comprehensive, cloud-based PMS with extensive integrations, go with Semper. It supports features like POS, booking engine, channel management, and detailed reporting, making it ideal for mid-sized to larger hotels seeking operational efficiency.
If your hotel requires a simple, perhaps standalone solution without robust integrations, Modotel might appear enough, but with no recent reviews or validation, it’s a risky choice. Semper's high user ratings and recent positive feedback make it the safer bet for most hotels.
For hoteliers prioritizing proven usability and ongoing support, Semper is the clear choice. Modotel’s lack of recent data suggests it should be approached with caution.
Semper scores an impressive 4.55/5 for ease of use, backed by detailed user reviews praising its friendly interface, quick onboarding, and straightforward workflows. Customers mention that new staff can learn the system rapidly, and the platform's cloud-based design simplifies daily tasks.
Modotel, in contrast, scores 0/5, with no recent reviews or user feedback to assess its usability. This total absence makes it impossible to determine if Modotel is user-friendly or not.
Edge: Semper.
Semper offers 94 distinct features, including direct billing, multi-currency support, automated night audits, guest messaging, online check-in/out, POS integration, revenue management, and more. These features enable hotels to automate operations, improve guest experiences, and increase revenue opportunities.
Modotel provides no documented features, making it impossible to compare functionalities directly. Its lack of publicly available features suggests it may be limited or outdated compared to Semper's comprehensive platform.
Edge: Semper.
Semper’s support receives a near-perfect 4.88/5 rating, with reviews highlighting responsive, knowledgeable staff, including praise for team members like Bea and Zizipho. Customers describe their support as professional, friendly, and quick to resolve issues, which is crucial for hotel operations.
Modotel's review score is 0/5, with no recent or detailed feedback, implying a lack of accessible support or user engagement. The absence of recent reviews and ratings indicates uncertainty about support quality.
Edge: Semper.
Semper boasts 11 verified integrations, including Sage, NightsBridge, GuestRevu, STAAH, SiteMinder, Revinate, Cloudbeds, Cendyn, Vingcard, and RoomPriceGenie, providing extensive connectivity with booking platforms, POS, and guest communication tools.
Modotel has no verified integrations listed or documented, suggesting limited or no connectivity with third-party platforms.
Edge: Semper.
Given the lack of recent reviews, Modotel has no ratings or feedback to consider, making it impossible to assess user sentiment. Semper, however, has a high overall score of 21.81 on the HTR Score, with 51 recent reviews and a 94% likelihood to recommend.
Semper's reviews consistently praise its ease of use, support, and feature set across various hotel segments, from boutique to resorts. Its recent reviews reinforce that it remains a trusted, well-regarded platform.
Edge: Semper.
Modotel’s pricing is not publicly available or specified, which makes budgeting difficult. Semper charges $600 per month, a predictable, transparent rate that includes access to its full feature set without implementation fees or hidden costs.
If detailed pricing transparency is a priority, Semper provides clarity, while Modotel’s costs remain unclear.
Not ideal if:
Given the lack of recent support or feature data, Modotel is best suited for very basic hotel setups.
Not ideal if:
Semper is suitable for hotels that seek a comprehensive, future-proof management platform.
The core difference lies in their market validation: Semper’s active reviews and recent positive feedback contrast sharply with Modotel’s absence of recent data. Semper’s extensive feature set, integrations, and support make it a complete management solution, especially for hotels that require automation and scalability.
Choose Semper if your hotel needs a proven, feature-rich platform with ongoing support and integrations. Its recent reviews, high ratings, and active customer base make it the safer, smarter choice.
Modotel might only be suitable for very small or basic properties with minimal management needs and no desire for integrations or advanced features. However, the lack of recent validation makes it a risky choice for most hotel operators today.
In summary, for most hotels aiming for efficiency, guest satisfaction, and revenue growth, Semper offers a robust, well-supported solution that aligns with modern hospitality demands.
According to HTR's product database, Modotel PMS and Semper share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | Modotel |
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| Automated night audit | ||
| Centralized user & role management | ||
| Direct billing | ||
| Multi-currency | ||
| RevPaR & ADR Reports | ||
| Transactional Emails (booking, folios, etc) |
Showing top differences. 82 more features differ between these products.
What hoteliers love
The Semper support team receives high praise for their responsiveness, knowledge, and willingness to assist. Users appreciate the swift resolution of... The Semper support team receives high praise for their responsiveness, knowledge, and willingness to assist. Users appreciate the swift resolution of issues and the team's professional and friendly demeanor. Specific mentions of team members like Bea, Zizipho, and Melani highlight exceptional customer service.
Many reviewers commend Semper for its user-friendly interface and ease of use, which makes it accessible even for new employees with minimal training.... Many reviewers commend Semper for its user-friendly interface and ease of use, which makes it accessible even for new employees with minimal training. Features like the straightforward calendar layout, easy navigation, and simplified workflows contribute to its overall user-friendliness. However, some mention that while the system is user-friendly, its visual design appears outdated.
Training and ease of learning Semper are positively mentioned. Users find the system's tutorial and onboarding support helpful, and appreciate how qui... Training and ease of learning Semper are positively mentioned. Users find the system's tutorial and onboarding support helpful, and appreciate how quickly new staff can pick up the system due to its simplicity. Some reviews suggest more training opportunities would be beneficial.
Where hoteliers push back
Users appreciate the additional features offered by Semper, such as open table functions, various stock take options, and the ability to upload guest... Users appreciate the additional features offered by Semper, such as open table functions, various stock take options, and the ability to upload guest photos. Customization requests include more specific categories for reports, the ability to create unique reports, and further development of certain features such as color coding and user allocation for error resolution.
Semper's comprehensive reporting and accounting features are highlighted as valuable tools for hotel management. Customized reports help in stock cont... Semper's comprehensive reporting and accounting features are highlighted as valuable tools for hotel management. Customized reports help in stock control, budgeting, and financial oversight. Users find the automated responses and multiple report options beneficial for business operations. Suggestions for improvement include more categories for customized reports and refinement of Excel outputs.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Modotel PMS and Semper share many core Property Management Systems features, but each has unique capabilities. Modotel PMS offers 0 verified integration partners, while Semper offers 11. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Semper leads in ease of use at 4.5/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Modotel PMS: No. Semper: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Modotel has an HT Score of 0 and Semper has 22. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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