Monscierge vs. Qualitando vs. Sojern: Which is a Better Fit?

Compare Monscierge Guest Messaging vs Qualitando vs Sojern Reputation Manager

Monscierge

Monscierge Guest Messaging

275 reviews
Qualitando

Qualitando

35 reviews
Sojern

Sojern Reputation Manager

3 reviews

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Compare Monscierge Guest Messaging vs Qualitando vs Sojern Reputation Manager

Guest Messaging Software vendor comparison between Monscierge Guest Messaging vs Qualitando vs Sojern Reputation Manager. Find out which Guest Messaging Software is right for you based on realtime data from 313 verified hotelier reviews across 19 countries.

Monscierge

Monscierge

Ranked 11 (out of 74)

4.8
275 reviews
View profile
Qualitando

Qualitando

Ranked 7 (out of 54)

5.0
35 reviews
View profile
Sojern

Sojern

Ranked 18 (out of 54)

5.0
3 reviews
View profile

Ratings Summary

HT Score

Monscierge Guest Messaging

26 HTScore Icon

Qualitando

78 HTScore Icon

Sojern Reputation Manager

unranked HTScore Icon
Popularity

Monscierge Guest Messaging

275 verified reviews

Qualitando

35 verified reviews

Sojern Reputation Manager

3 verified reviews
Likelihood to Recommend

Monscierge Guest Messaging

96%

Qualitando

99%

Sojern Reputation Manager

100%
Ease of Use

Monscierge Guest Messaging

4.7

Qualitando

4.8

Sojern Reputation Manager

4.3
ROI

Monscierge Guest Messaging

4.7

Qualitando

4.9

Sojern Reputation Manager

5
Implementation

Monscierge Guest Messaging

4.8

Qualitando

4.8

Sojern Reputation Manager

Not enough data available
Customer Support

Monscierge Guest Messaging

4.9

Verified Customer Support

Qualitando

5

Verified Customer Support

Sojern Reputation Manager

5

Verified Customer Support

Certificate of Excellence

Monscierge Guest Messaging

Qualitando

Sojern Reputation Manager

Features

Unified Inbox

Team Messaging

Broadcast Messaging

Desktop App (non-web based)

Photo Sharing

Mobile App

Mobile Friendly

Live Translations

Website Livechat

Multi-Channel

Whatsapp Integration

Facebook Messenger Integration

SMS text messaging

Website Livechat

Automation

Message Routing

Automated Replies

Chatbot Booking Agent

Broadcast Messaging

Upsell Fulfillment Tracking

Open API

Automated Workflows

Upselling & Ancillaries

Upsell Marketplace

Offer Campaigns

Upsell Fulfillment Tracking

Purchase Links

Charge to Folio

Room Upgrades Campaigns

Upselling Campaigns

Task & Request Management

Ticketing System

Tasks & Checklists

Inspections

Recurring Tasks

Upsell Fulfillment Tracking

Monscierge Guest Messaging

Unified Inbox

Multi-Channel

Automation

Upselling & Ancillaries

Task & Request Management

Qualitando

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Sojern Reputation Manager

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Monscierge
vs.
Qualitando
vs.
Sojern

Customers

Top 3 Segments

Monscierge Guest Messaging

Boutiques - 35%
Branded Hotels - 27%
Other - 19%

Qualitando

Resorts - 26%
City Center Hotels - 11%
Luxury Hotels - 9%

Sojern Reputation Manager

Boutiques - 67%
Motels - 33%
Resorts - 0%
Featured clients
-
-

Sojern Reputation Manager

Sojern doesn’t have any featured brands available

Fit Score for Your Property

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Take the quiz

Pricing

Pricing Benchmark

Pricing Available By Request

Monscierge has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Below Average

This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

Qualitando Average Qualitando

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Sojern Average Sojern

Monscierge Guest Messaging

Pricing Available By Request
Monscierge has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Qualitando

Below Average
This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

Sojern Reputation Manager

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Custom Price Quote
Monscierge
vs.
Qualitando
vs.
Sojern

What Customers Are Saying

Most Recent Review

Monscierge Guest Messaging

Seamless setup from an empty slate to the perfect Information Center.

MIS Specialist

Qualitando

Qualitando, a great partner!

Sales Manager from Montecatini Terme (Italy)

Sojern Reputation Manager

Effortless Guest Marketing & Messaging: A Game Changer!

FD from Seaside (United States of America)
Most Positive Review

Monscierge Guest Messaging

Great customer service, answered all our questions!

Field Ops

Qualitando

A key partner for reputation management

Hotel Manager

Sojern Reputation Manager

Exc

Owner from South Lake Tahoe (United States of America)
Most Critical

Monscierge Guest Messaging

Apple TV Onboarding in Alaska

Owner

Qualitando

A key partner for reputation management

Hotel Manager

Sojern Reputation Manager

Exc

Owner from South Lake Tahoe (United States of America)
References
-
-

Sojern Reputation Manager

Sojern doesn’t have any references available

General Info

Screenshots
Integrations

Monscierge Guest Messaging

Hotel CRM & Email Marketing (4) Property Management Systems (4) Booking Engine (3)

Qualitando

Booking Engine (5) Channel Managers (4) Property Management Systems (4)

Sojern Reputation Manager

Property Management Systems (13) Booking Engine (11) Channel Managers (6)
Recent Articles

Monscierge Guest Messaging

Monscierge doesn’t have any recent articles

Qualitando

Qualitando doesn’t have any recent articles