The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 58 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
My vr shines .
OpenHotel shines in ease of use and customer support , with exclusive features like Revenue management module and Payment processing.
Side-by-side ratings based on 58 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | Contact sales |
| Verified Reviews | 0 | 58 |
After analyzing 58 verified reviews, My vr users most value its , while OpenHotel users highlight customer support, user-friendly pms, continuous updates and improvements. Click any theme to see what reviewers say.
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OpenHotel
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Customer Support
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User-friendly PMS
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Continuous Updates and Improvements
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Direct OTA Connections
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Reporting Capabilities
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Financial Processing
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Group Booking Tools
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | My vr |
OpenHotel
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|---|---|---|
| Small (10-24 rooms) ▾ | — | #25 36 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #39 11 reviews |
| Large (75-199 rooms) | — | #50 0 reviews |
| X-Large (200+ rooms) | — | #21 2 reviews |
By Property Type
| Segment | My vr |
OpenHotel
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| Boutique ▾ | — | #37 16 reviews |
| Luxury | — | #45 4 reviews |
| Branded / Chain ▾ | — | #28 9 reviews |
| Extended Stay | — | #43 2 reviews |
By Region
| Segment | My vr |
OpenHotel
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| North America ▾ | — | #14 54 reviews |
You’re choosing between My vr by My vr and OpenHotel PMS by OpenHotel—two property management systems designed to streamline operations. While both aim to help you manage bookings, guest communications, and revenues, they diverge significantly in market presence, feature depth, and user feedback. Your decision hinges on whether you prioritize extensive features and recent reviews or a simpler, less proven platform.
My vr is virtually unreviewed and lacks recent feedback, making it difficult to gauge its current usability or support. Conversely, OpenHotel boasts a robust 57 recent reviews averaging 4.81 out of 5, with a 9.53/10 NPS score, signaling a high level of user satisfaction. With more recent reviews and a higher review count, OpenHotel is the more reliable choice today.
Are you ready to dive into a detailed comparison to see which system aligns best with your property’s needs?
My vr and OpenHotel tackle different hotel management needs, with My vr being aimed primarily at vacation rental operators, while OpenHotel is tailored for a broad spectrum of hotel types, including resorts, motels, and boutique hotels. My vr emphasizes AI-driven automation and centralized management for vacation rentals but offers no visible features or recent review activity, which raises concerns about ongoing support and relevance.
OpenHotel, however, provides a comprehensive PMS suite with 23 unique features, including a channel manager, revenue management, booking engine, and housekeeping modules. Its recent reviews praise its ease of use, reliability, and extensive integrations, especially for small to medium-sized hotels seeking a full-featured management solution.
While My vr’s unverified feature set and zero reviews make it hard to assess, OpenHotel’s proven track record and recent positive feedback strongly suggest it’s the more dependable option. Which platform will better solve your operational challenges?
If your hotel needs a straightforward, cloud-based PMS with AI-driven insights for vacation rentals, My vr might seem appealing, but its lack of reviews and features makes it a risky choice. If you require a proven, full-featured PMS with robust integrations, support, and recent user satisfaction, OpenHotel is the clear winner.
For small to medium hotels seeking a flexible system that can handle reservations, revenue management, and OTA integrations, OpenHotel is ideal. Conversely, if your property is a vacation rental or property manager focusing on AI tools and centralized automation, My vr could fit—though its unreviewed status makes it less trustworthy.
Ultimately, for most hoteliers, OpenHotel’s proven performance and recent positive feedback make it the better recommendation. Are you ready to explore usability and features in more detail?
My vr’s interface and onboarding process are not publicly rated or reviewed, and with zero reviews, it’s impossible to gauge its usability or user satisfaction. Conversely, OpenHotel receives a 4.71/5 ease-of-use rating from 57 recent reviews, with users describing it as intuitive and straightforward to navigate.
OpenHotel’s onboarding process is rated 4.61/5, with many users appreciating how easy it is to get started and train staff. Review quotes emphasize its simplicity: “It is very user friendly,” and “It offers seamless property management,” making daily operations smoother.
Edge: OpenHotel.
My vr offers no specific features listed, indicating it may be a basic or unpublicized solution. OpenHotel, on the other hand, provides 23 features including a channel manager, revenue management, booking engine, housekeeping, group functions, and native integrations with payment terminals and guest communication tools.
OpenHotel’s feature depth is a key advantage, especially for hotels seeking an all-in-one management platform. Its comprehensive suite supports revenue optimization, direct OTA connections, and guest engagement—capabilities My vr does not publicly claim.
Edge: OpenHotel.
There are no recent reviews or ratings for My vr, making it impossible to ascertain its support quality. In contrast, OpenHotel boasts a customer support rating of 4.82/5 from 57 recent reviews, with hoteliers praising its responsiveness and personalized service.
Review snippets include: “The support team is always available and able to help,” and “Customer support has been invaluable during system transitions and emergencies.” Such consistent positive feedback indicates a well-supported platform.
Edge: OpenHotel.
My vr’s integration count is zero, implying limited or no verified partnerships. Conversely, OpenHotel integrates with 12 verified partners, including SiteMinder, RateGain, LaaSie.ai, and Akia, among others, covering booking channels, revenue tools, and guest communication.
This extensive integration ecosystem simplifies operations and reduces manual work, especially for properties relying on multiple systems. The lack of integrations in My vr suggests it might not be suitable for hotels needing connectivity with external platforms.
Edge: OpenHotel.
My vr’s rating is unassigned due to no reviews, leaving no recent data to judge user satisfaction. OpenHotel, however, holds a 4.81/5 overall rating based on 57 recent reviews, with hotels across segments—motels, resorts, boutique hotels—consistently praising its ease of use, support, and feature set.
Large, small, branded, or independent properties all rate OpenHotel highly, with an average score of 9.53/10 on NPS, and 54 reviews giving it a 4.8/5 rating. Its recent reviews reflect ongoing satisfaction and high likelihood of recommendation.
Edge: OpenHotel.
Pricing details for My vr are unavailable, indicating it might be a custom or undisclosed quote. OpenHotel’s pricing model is also not publicly listed, but the platform emphasizes no implementation fees, no per-booking charges, and a straightforward subscription approach.
Given the lack of transparent pricing for both, your best move is to request personalized quotes. However, OpenHotel’s high value, as reflected in its recent reviews, suggests it offers competitive pricing for its extensive feature set.
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The core difference between My vr and OpenHotel lies in their focus and maturity. My vr appears aimed at vacation rental managers with AI-driven insights but lacks recent reviews or detailed features, making its current viability uncertain.
OpenHotel, with over 50 recent reviews, a 4.81/5 rating, and a broad feature set, is clearly the more tested and trusted solution. It suits a wide range of small to medium hotels seeking an easy-to-use, feature-rich platform that actively supports revenue growth and operational efficiency.
Choose My vr only if your primary focus is vacation rentals and you’re comfortable with unverified, limited feedback. For most hoteliers, OpenHotel’s proven performance, extensive features, and recent reviews make it the unequivocal recommendation.
According to HTR's product database, My vr and OpenHotel PMS share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | My vr |
OpenHotel
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| Booking Engine | ||
| Calendar view | ||
| Channel Manager | ||
| EPoS | ||
| Payment processing | ||
| Revenue management module |
Showing top differences. 11 more features differ between these products.
What hoteliers love
The open availability and responsiveness of customer support teams are highly appreciated among users. Many specifically mentioned the helpfulness of... The open availability and responsiveness of customer support teams are highly appreciated among users. Many specifically mentioned the helpfulness of the team during emergencies and the seamless transition to OpenHotel PMS. This support aids in smooth operations, especially during peak seasons or system transitions.
Many users appreciate how easy it is to navigate and use OpenHotel's PMS. The system is intuitive, even for first-time hotel clerks, and it offers sea... Many users appreciate how easy it is to navigate and use OpenHotel's PMS. The system is intuitive, even for first-time hotel clerks, and it offers seamless transitions from other systems. Users note it is particularly effective for small to medium-sized properties because of its flexible booking grid and comprehensive layout.
Users appreciate that OpenHotel is consistently improving and adding features based on user feedback. This dedication ensures the system stays up-to-d... Users appreciate that OpenHotel is consistently improving and adding features based on user feedback. This dedication ensures the system stays up-to-date with industry standards and evolving hotel needs. Notifications about these updates are shared through inbox notifications, making it convenient for users to stay informed.
Where hoteliers push back
While many appreciate the detailed and comprehensive reporting options available in OpenHotel, there is a recurring request for customizable reports a... While many appreciate the detailed and comprehensive reporting options available in OpenHotel, there is a recurring request for customizable reports and improved metrics suited to specific properties. Some users find current reports cluttered with unnecessary information and have suggested enhancements to better meet their needs.
Users noted that OpenHotel has efficient financial processing modules, including organized views of financials, customizable financial reports, and in... Users noted that OpenHotel has efficient financial processing modules, including organized views of financials, customizable financial reports, and integration with external fiscal systems. However, enhancements are suggested, particularly around real-time tax reporting and card payment interventions.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. My vr and OpenHotel PMS share many core Property Management Systems features, but each has unique capabilities. My vr offers 0 verified integration partners, while OpenHotel PMS offers 12. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. OpenHotel PMS leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
My vr: No. OpenHotel PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. My vr has an HT Score of 0 and OpenHotel has 16. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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