The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 160 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
My vr shines .
Preno shines in ease of use and customer support , with exclusive features like Payment processing and Guest profiles.
Side-by-side ratings based on 160 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $800/mo |
| Verified Reviews | 0 | 160 |
After analyzing 160 verified reviews, My vr users most value its , while Preno users highlight user-friendly interface, customer support, channel management. Click any theme to see what reviewers say.
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User-Friendly Interface
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Customer Support
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Channel Management
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Reporting and Analytics
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Reporting and Analytics
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Mobile Application
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | My vr |
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|---|---|---|
| Small (10-24 rooms) ▾ | — | #13 80 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #32 15 reviews |
| Large (75-199 rooms) | — | #46 1 reviews |
| X-Large (200+ rooms) | — | #39 0 reviews |
By Property Type
| Segment | My vr |
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|---|---|---|
| Boutique ▾ | — | #14 65 reviews |
| Luxury ▾ | — | #12 53 reviews |
| Branded / Chain ▾ | — | #21 17 reviews |
| Extended Stay ▾ | — | #8 26 reviews |
By Region
| Segment | My vr |
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|---|---|---|
| North America ▾ | — | #27 7 reviews |
| Europe ▾ | — | #25 13 reviews |
| Asia Pacific | — | #20 3 reviews |
| Middle East | — | #13 2 reviews |
Choosing the right property management system (PMS) is critical for your hotel’s operational efficiency and guest experience. Both My vr and Preno aim to streamline your property management tasks, but they differ significantly in their offerings and maturity. While My vr promises a comprehensive management solution, it lacks recent reviews and measurable user feedback, raising questions about its current relevance. Preno, by contrast, enjoys a high rating, active user base, and recent positive reviews, making it the more proven choice for hoteliers seeking reliable PMS software.
This comparison will help you understand which product better suits your hotel’s needs through clear evaluation of features, usability, support, integrations, and market presence. Are you ready to see which platform aligns best with your operational goals?
My vr and Preno serve the same primary purpose: simplifying hotel management. My vr claims to be a comprehensive vacation rental platform that centralizes bookings, guest communication, and analytics, intending to reduce manual workloads through AI-driven tools. Preno, however, focuses on delivering a straightforward, cloud-based hotel management experience with an intuitive interface, real-time updates, and seamless integrations, specifically built for hoteliers.
The key divergence lies in their target markets—My vr appears tailored for vacation rentals and property managers, while Preno is designed for hotels of various sizes. My vr's lack of recent reviews and a score of 0/5 in overall ratings suggests limited current user engagement, whereas Preno, with nearly 145 reviews and a 4.73/5 rating, demonstrates a more established and trusted presence. Do these differences matter more for your specific property type and operational focus?
If your hotel needs a proven, user-friendly PMS with strong support and active development, Preno is the clear choice. Its feature set—spanning reservation management, channel integrations, reporting, and automation—caters to a broad range of hotel types, especially boutique hotels and motels.
Conversely, if your team is seeking a highly customizable, AI-enhanced management solution specifically for vacation rentals and property management, My vr might seem appealing. However, the absence of recent reviews and a lack of detailed feature data make it less reliable for decision-makers prioritizing proven performance. For most hotels, especially those needing stability and support, Preno is the safer bet.
Preno’s user experience is highly rated, with a 4.78/5 ease of use score based on 144 reviews—hoteliers describe it as intuitive and straightforward. Many praise Preno’s onboarding process, with users citing quick adoption and minimal training time.
My vr, however, scores 0/5, with no recent reviews or user feedback available to gauge its usability. Its lack of a recent review base suggests questionable current usability or limited adoption. Given the data, Preno’s interface and support are far more established and accessible.
Edge: Preno.
Preno packs 30 distinct features, including payment processing, integrated channel management, guest CRM, automated night audits, revenue management modules, and a mobile app. These tools directly support daily hotel operations, sales, and guest engagement, making Preno a feature-rich platform.
My vr, on the other hand, offers no documented features beyond its core management functions, with zero unique features listed. This stark contrast indicates that Preno provides a far more comprehensive and functional system suitable for hotels seeking automation and advanced tools.
Edge: Preno.
Preno’s support ratings are exceptional, with a 4.8/5 score from 144 reviews, and reviews frequently mention their responsive, helpful team. Guests report that Preno’s support makes onboarding seamless and ongoing issues easy to resolve.
My vr’s support reputation is nonexistent in recent data, with no reviews to substantiate its service quality. Given Preno’s active, positive feedback, it clearly leads in customer support and user satisfaction.
Edge: Preno.
Preno integrates with 17 verified partners, including Xero, SiteMinder, TrustYou, and Revinate, covering accounting, channel management, guest feedback, and marketing. These integrations streamline operations and reduce manual data entry.
My vr does not list any verified integrations, limiting its connectivity options. For hotels needing a system that plays well with other tools, Preno’s extensive and current integrations give it a clear advantage.
Edge: Preno.
Preno’s reviews are recent and plentiful, with a rating of 4.73/5 from 144 reviews, and a 9.53/5 NPS score indicating high satisfaction. Hotels of various sizes, especially boutique hotels and motels, praise its ease of use and support.
My vr’s rating is 0/5 from no recent reviews, making it impossible to gauge user satisfaction. Given the current review activity, Preno’s high user ratings strongly suggest it is the preferred choice among hoteliers.
Edge: Preno.
My vr does not disclose pricing details, which may imply a custom or unavailable quote, making budgeting uncertain. Preno charges a flat fee of $800 per month, with no mention of additional implementation or hidden costs.
When considering value, Preno offers transparent, predictable pricing aligned with its extensive feature set, whereas My vr’s lack of pricing info creates uncertainty. For planning purposes, Preno's clear fee structure is advantageous.
Not ideal if:
Not ideal if:
Preno and My vr address different hotel management needs, with Preno offering a more mature, feature-rich, and well-supported platform. My vr appears intended for vacation rental operators with AI-driven insights, but its current lack of recent reviews and limited features make it less suitable for most hotels.
Choose Preno if you want a reliable, proven, and highly-rated PMS with extensive integrations and strong support. If your hotel is a vacation rental property seeking AI-based automation, and you’re comfortable with limited current feedback, My vr might be worth exploring.
For most hoteliers, particularly those aiming for operational stability and guest satisfaction, Preno is the clearer choice. Its recent reviews, active user base, and comprehensive feature set make it the more dependable option to support your hotel’s growth.
According to HTR's product database, My vr and Preno share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | My vr |
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| Calendar view | ||
| Centralized user & role management | ||
| Custom rates | ||
| Direct billing | ||
| Online 24/7 support | ||
| Payment processing |
Showing top differences. 18 more features differ between these products.
What hoteliers love
Preno is frequently commended for its intuitive and clean interface, which makes it simple to navigate. Users across various tech skill levels find it... Preno is frequently commended for its intuitive and clean interface, which makes it simple to navigate. Users across various tech skill levels find it easy to learn and use, which reduces the time and cost associated with staff training.
The support team is typically praised for being responsive and helpful, although some reviews indicate that there can be delays, especially during wee... The support team is typically praised for being responsive and helpful, although some reviews indicate that there can be delays, especially during weekends or busy periods. Responsiveness and direct contact with support staff are valued highly.
Preno’s seamless integration with channel managers like SiteMinder allows for real-time updates and has been attributed to eliminating double bookings... Preno’s seamless integration with channel managers like SiteMinder allows for real-time updates and has been attributed to eliminating double bookings. Users commend this functionality for improving operational efficiency and enhancing bookings management.
Where hoteliers push back
Preno's reporting functions receive mixed reviews, with some users satisfied with its ease of use, while others desire deeper analytics for better str... Preno's reporting functions receive mixed reviews, with some users satisfied with its ease of use, while others desire deeper analytics for better strategic decision-making. Some users expressed a need for customized reporting features.
Although some users laud Preno's features, there is a call for more robust mobile app capabilities. Reviews suggest that enhancing the mobile app with... Although some users laud Preno's features, there is a call for more robust mobile app capabilities. Reviews suggest that enhancing the mobile app with offline functionality and more feature depth would improve usability, especially for managers on the go.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. My vr and Preno share many core Property Management Systems features, but each has unique capabilities. My vr offers 0 verified integration partners, while Preno offers 17. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Preno leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
My vr: No. Preno: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. My vr has an HT Score of 0 and Preno has 80. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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