Preno

Ranked 15 (out of 207) in Property Management Systems

Property Management Systems

Hotel Software, Hospitality Tools, Application, and Tourism

Ratings Snapshot

Certificate of Excellence
Read 78 reviews
95%
Recommend
HTR Score icon
HT SCORE
80 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #15 out of 207 in Property Management Systems

Ease of Use
4.8/5
ROI
4.6/5
Implementation
4.7/5
Customer Support
4.9/5
Verified Customer Support

Preno has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more
Most popular for
  • Motels 19 verified reviews
    94%
  • Luxury Hotels 17 verified reviews
    94%
  • Boutiques 17 verified reviews
    95%
  • Extended Stay & Serviced Apartments 6 verified reviews
    95%
  • Vacation Rentals & Villas 5 verified reviews
    98%
  • Resorts 4 verified reviews
    90%
  • Bed & Breakfast & Inns 3 verified reviews
    97%

Preno Overview

Preno Overview

Preno is a hotel software company that offers cloud solutions for independent hoteliers - offering a PMS, Channel Manager and Booking Engine. Preno is built for hoteliers by hoteliers. Preno is a simple, powerful property management system designed for accommodation providers. It saves you valuable time on admin, simplifies bookings and billing, and integrates seamlessly with the tools you alread...

About Preno View website

Founded in 2015 | Headquarters in Eden Terrace, Auckland, New Zealand | 13 employees

Preno is a hotel software company that offers cloud solutions for independent hoteliers - offering a PMS, Channel Manager and Booking Engine. Preno is a simple...

Integrates with

  • Channel Managers
  • Finance & Accounting Software
  • Marketplaces & Integrators
Browse integrations (31 verified)

What customers love about Preno

Like 95% recommend

Owner from Luxury Hotels

This is the best software for our Boutique Hotel. Great support easy transition form our old server based software . The support team took the PDF of 2 years before and after transition date and imported for the hotel ...

Director from Resorts

Preno is very user friendly and easy to operate. Its compatibility with Xero removes 1 accounting step and minimises errors.

Owner from Boutiques

very friendly and easy to use support from Preno team is very efficient too

Manager from Motels

I like the easy chat function for assistance and the helpful staff. The interface is easy to use, and visually clean.

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

Preno is the hotel management software of choice for Lightspeed Kounta customers who operate a restaurant and hotel. The continuous development of Preno means that hoteliers get upgrades and improvements to their PMS monthly. And, the integration between Lightspeed Kounta & Preno enables customers t...

by Will Glover (Lightspeed) on October 24, 2020

See more answers (3)
Question:

What differentiates this product or service from the competition?

Answer:

Preno has a world-class integration with both Lightspeed Kounta and Xero accounting software. Combining these three tools unlocks capabilities for hoteliers that otherwise isn’t possible with an ‘all-in-one’ or with another combination of tools.

by Will Glover (Lightspeed) on October 24, 2020

See more answers (3)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

If you’re a new hotelier, searching for a suite of tools that enable you to track hotel performance, integrate front and back office and streamline administration, Preno is the PMS for you. For hoteliers looking to integrate a PMS software with Lightspeed Kounta or Xero, then Preno is the best too...

by Will Glover (Lightspeed) on October 24, 2020

See more answers (3)
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+ 1 recommend
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Features

Accounting & Finance

4/5 features

Administration & Configuration

4/5 features

Marketing & Ecommerce

4/5 features

Customer Management

4/5 features

Front Office

4/5 features

Groups Management

4/5 features

Guest Experience

4/5 features

Housekeeping

4/5 features

Payments

4/5 features

Reservations Management

4/5 features

Revenue Management

4/5 features

Taxes & Compliance

4/5 features

Support & Training

4/5 features

Want to go behind the scenes and see how Preno works?

Clients & references

References & testimonials

Testimonial avatar
"We recently switched from Seekom to Preno to handle our luxury lodge’s rooms, and we could not be happier. Not only was the transition extremely smooth, but the level of support we have received fr...
James Glucksman Owner at the Pen-y-bryn Lodge, Oamaru NZ
Testimonial avatar
I bought Waiheke Island motel three years ago, and more recently Onetangi Beach Apartments which was both using antique booking systems. I switched to Preno mainly because of its integration with Xero...
Christina Hyde Owner at the Onetangi Beach Apartments

Featured partners

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Awards & Certifications

Active Markets

MARKETS SERVED
  • Antarctica
  • Oceania
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • Australia
  • New Zealand
  • Indonesia
  • South Africa
  • United Kingdom
  • Vanuatu
  • Zimbabwe
  • Fiji

78 Verified Preno Reviews

Likelihood to Recommend
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August 05, 2021

Preno Review: Seamless System - Preno-All-In-One

Operations Manager from Boutiques in Launceston (Australia)

Recommend 10/10
Full blue star
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What do you like most?

Preno-All-In-One is a breeze and saves me hours on admin time over channel managers, accounting and booking schedules. It is a super easy system to use and I couldn't recommend it and the staff at Preno a...

What do you dislike or think could be improved?

The system is already seamless and there is not much more I can say or that I think needs much improvement.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

December 16, 2020

Preno Review: Looking for a cloud based PMS system that integrates with Xero

Owner from Motels in Kaikoura (New Zealand)

Recommend 9/10
Full blue star
Full blue star
Full blue star
Full blue star
Half blue star

What do you like most?

We have been using Preno now for just over 5 months, and I'm very happy with the product. The best bits are the ease of taking and managing bookings, the xero intergration, happy staff, and great report...

What do you dislike or think could be improved?

I'm pretty happy with the product, I do have occasional issues with the banking reconciliations, but am intending to talk to Preno about this, to see if there is a smarter way to manage this.

Customer Support
4.5
Ease of Use
4.5
Value for money
4.5
Implementation
5

December 13, 2020

Preno Review: Great PMS, simple with great functionality

Manager from Boutiques in (United Kingdom)

Recommend 10/10
Full blue star
Full blue star
Full blue star
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Full blue star

What do you like most?

All areas of this PMS are user friendly from the grid to the reporting. Simplicity meets functionality. Everything you need in one place and with a touch of a button

What do you dislike or think could be improved?

Although there is a lot of aspects that are customisable within the PMS I would like to see a little more..

Customer Support
5
Ease of Use
5
Value for money
n/a
Implementation
5

December 13, 2020

Preno Review: Love my Virtual Book

Owner / Manager from Bed & Breakfast & Inns in Cowaramup (Australia)

Recommend 10/10
Full blue star
Full blue star
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Full blue star
Full blue star

What do you like most?

I have been using Preno for about 4 Years. It totally changed my access as i had used a hard copy book on my desk in the past. Preno is on all my devices (Phone, Tablet, Computer) so is very convenient f...

What do you dislike or think could be improved?

The Team is constantly making improvements and they do not make huge changes all at once so there is no big in your face changes that you hate. They generally tend to be small things that you can adjust t...

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

December 12, 2020

Preno Review: Effective, Efficient and Ease of Use

Accounting from Boutiques in (Indonesia)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

- Ease of Use - Great Design - Integrates with Xero - Great Support - Greatly helps payment reconciliation. Improves communication between front office and accounting department.

What do you dislike or think could be improved?

- Breakdown of Extra Items would be great if they can be added directly to the Revenue Report - Double invoice for the same booking is created in Xero under draft invoices. Would be great if this can be ...

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

December 12, 2020

Preno Review: Great Supoort, Ease of Use, Great Design, Seamless Integration with Account

Accounting from Vacation Rentals & Villas in (Indonesia)

Recommend 10/10
Full blue star
Full blue star
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Full blue star
Full blue star

What do you like most?

- Ease of Use - Great Design - Integrates with Xero - Great Support - Greatly helps payment reconciliation. Improves communication between front office and accounting department. - Integrates with ST...

What do you dislike or think could be improved?

- Breakdown of Extra Items would be great if they can be added directly to the Revenue Report - Double invoice for the same booking is created in Xero under draft invoices. Would be great if this can be ...

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

Pricing

Monthly subscription (/room/month)
$3/room/month - $6/room/month

Popular Preno Integrations

View all (31 Preno Integrations)