Preno

4.7 (159 REVIEWS)

HTR Score icon
HT Score  
85 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
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Katie, Margaux, Katie + 4 more experts recommend Preno

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Simplifying Hotel Management – Simple, Smart, Seamless.

Bell avatar Bell - AI powered product analyst

I analyzed all of Preno’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.

Hoteliers say

Hoteliers like Preno for its ability to streamline multi-property management via a centralized dashboard, enhancing operational efficiency. The integration with SiteMinder and Xero saves time in accounting and prevents overbookings, positively impacting revenue management. Although some users find the initial setup time-consuming and the pricing model less flexible, overall, the tool reduces administrative burdens, providing a better guest experience and contributing to increased revenue.

What Types of Hotels Preno is Popular For

Size

61 | X-Small (1-9 room)

62 | Small (10-24 room)

38 | Mid-Sized (25-74 room)

5 | Large (75-199 room)

1 | X-Large (200+ room)

Country

71 | Australia

56 | New Zealand

9 | United Kingdom

8 | United States of America

5 | South Africa

3 | Vanuatu

3 | Indonesia

3 | Netherlands

1 | Latvia

1 | Romania

1 | Virgin Islands, U.S.

1 | Estonia

1 | Greece

1 | Nigeria

1 | Portugal

1 | Cook Islands

1 | Kuwait

1 | Fiji

1 | Zimbabwe

1 | Canada

Type

74 | Boutiques

63 | Bed & Breakfast & Inns

59 | Motels

54 | Luxury Hotels

46 | Resorts

34 | Limited Service & Budget Hotels

31 | Airport/Conference Hotels

27 | Extended Stay & Serviced Apartments

21 | City Center Hotels

21 | Vacation Rentals & Villas

20 | Branded Hotels

6 | RV Parks & Campgrounds

2 | Hostels

Region

132 | Oceania

17 | Europe

9 | North America

7 | Africa

3 | Asia Pacific

1 | Middle East

1 | Central America

Category

159 | Property Management Systems

70 | Hotel Management Software

What is Preno?

Founded in 2015 | Headquarters in Eden Terrace, Auckland, New Zealand | 13 employees
Preno is a cloud-based property management system designed specifically for hoteliers to simplify daily operations. Its intuitive interface allows for seamless management of bookings, billing, and property administration across multiple devices. Preno integrates effortlessly with tools like Xero and channel managers such as SiteMinder, streamlining your processes and reducing administrative time and booking errors. The platform's real-time customer service and customizability ensure it adapts to your needs, enabling you to deliver exceptional guest experiences. Accessible from anywhere, Preno connects your front desk with your back office, making hotel management more efficient and effective.

Powered by AI

This description was generated by AI which analyzed the following sources to summarize a description of Preno products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.

Sources

Verified hotelier reviews

Verified expert recommendations

Description provided by Preno

FAQs

Capabilities

Property Management System (PMS)

Booking Engine

Channel Manager

Xero Integration

Reporting and Analytics

Features

Accounting & Finance

4/5 features

Marketing & Ecommerce

4/5 features

Administration & Configuration

4/5 features

Customer Management

4/5 features

Front Office

4/5 features

Preno Reviews Summary

4.7
Excellent
Ease of Use
4.8/5
Customer Support
4.8/5
ROI
4.5/5
Implementation
4.7/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Preno is the #10 most trending product in the Property Management Systems category (out of 324) and the #307 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

Preno has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
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85 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

Preno Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Preno Average Preno

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No matching results

0

Success Stories

5

References

4

Featured Customers

Preno Case Studies

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Preno doesn’t have any case studies available

More Products by Preno

https://ucarecdn.com/974d1105-6b84-4cff-bf9a-db3845e73aee/-/crop/1414x884/0,21/-/preview/
https://ucarecdn.com/748137cd-6a0a-4248-b3f5-451f405ccc1e/-/crop/1413x883/0,33/-/preview/

Preno Reviews

Hotelier Rating

Excellent
138
Very Good
16
Average
4
Poor
1
Terrible
0

Property Size

  • X-Small (56)
  • Small (54)
  • Mid-Sized (35)
  • Large (5)
  • X-Large (1)

Country

  • Australia
    Australia
    (63)
  • New Zealand
    New Zealand
    (54)
  • United Kingdom
    United Kingdom
    (8)
  • United States of America
    United States of America
    (6)
  • South Africa
    South Africa
    (5)
  • Indonesia
    Indonesia
    (3)
  • Vanuatu
    Vanuatu
    (2)
  • Netherlands
    Netherlands
    (2)
  • Virgin Islands, U.S.
    Virgin Islands, U.S.
    (1)
  • Estonia
    Estonia
    (1)
  • Greece
    Greece
    (1)
  • Nigeria
    Nigeria
    (1)
  • Portugal
    Portugal
    (1)
  • Cook Islands
    Cook Islands
    (1)
  • Kuwait
    Kuwait
    (1)
  • Fiji
    Fiji
    (1)
  • Zimbabwe
    Zimbabwe
    (1)
  • Canada
    Canada
    (1)

Region

  • North America
    North America
    (7)
  • Europe
    Europe
    (13)
  • Asia Pacific
    Asia Pacific
    (3)
  • Oceania
    Oceania
    (121)
  • Middle East
    Middle East
    (1)
  • Central America
    Central America
    (1)
  • Africa
    Africa
    (7)
10

Ran Our Hotel from Across the World

Senior engineer from 10 to 24 room Bed & Breakfast & Inn in CharlotteAmalie (Virgin Islands, U.S.)

Verified
5 days ago
I literally managed my hotel from a beach in Bali thanks to Preno’s cloud system! The mobile access is a lifesaver, and the real-time updates ensure nothing slips through the cracks. The Xero integration saved our accountant so much time, and the automated reports keep us on top of performance.
Country Virgin Islands, U.S.
Senior engineer
Small Hotel
10

Modern, Flexible, and Reliable

Product designer from 100 to 199 room Boutique in Gouda (Netherlands)

Verified
5 days ago
Preno’s cloud-based system is exactly what our modern hotel needed. The UI is sleek and user-friendly, and the API integrations (especially with Xero and SiteMinder) work flawlessly. We love the real-time reporting and how customizable the dashboard is. Customer service is quick to resolve any hiccups.
Country Netherlands
Product designer
Large Hotel
10

Boosted Our Direct Reservations by 30%

Program Manager from 5 to 9 room Motel in Surfers Paradise (Australia)

Verified
5 days ago
Preno’s booking engine is a beast! We’ve seen a huge drop in OTA reliance thanks to its easy customization and seamless integration with our website. The automated guest communications (emails, SMS) make check-ins smoother, and the housekeeping module keeps everything organized. Plus, the Xero sync makes accounting painless.
Country Australia
Program Manager
X-Small Hotel
10

Streamlined Our 3-Hotel Workflow

CTO from 5 to 9 room Airport/Conference Hotel in Gorinchem (Netherlands)

Verified
5 days ago
Managing three properties used to be a nightmare—until Preno. The centralized dashboard lets us oversee all locations effortlessly. The SiteMinder integration keeps our rates and availability in sync, and the automated invoicing via Xero is a dream. Real-time updates prevent overbookings, and the guest profiles help us personalize stays.
Country Netherlands
CTO
X-Small Hotel
10

Finally, a PMS That Just Works

Cofounder from 10 to 24 room Bed & Breakfast & Inn in Tallinn (Estonia)

Verified
5 days ago
Preno has been a game-changer for our 20-room boutique hotel! The interface is so intuitive that even our least tech-savvy staff picked it up quickly. The integration with Xero saved us hours on accounting, and the real-time sync with SiteMinder eliminated double bookings. Customer support is fast and actually helpful—rare in this industry!
Country Estonia
Cofounder
Small Hotel
10

Wonderful Customer Service

Owner from 5 to 9 room Bed & Breakfast & Inn in Houston (United States of America)

Verified
5 months ago
The Preno team has made setting up my bed and breakfast so easy! Tomas reached out and set up a video call to walk me through all the features. I've been contacted about building my booking engine right on my website and am working through that now.
Country United States of America
Owner
X-Small Hotel
10

Very helpful booking system with the amazing support!

Host from 1 to 4 room Vacation Rentals & Villa in

Verified
6 months ago
The booking engine definitely saves my time and manage my reservations. It easily manages room availability and pricing, it sends confirmation and reminder notifications via email and process a guests payments without problems.
Host
X-Small Hotel
10

Fantastic system - love it.

Co-Owner from 1 to 4 room Bed & Breakfast & Inn in Paihia (New Zealand)

Verified
6 months ago
Simple, user friendly, integrates well with Xero - everything really is great. I just love the channel management option also.
Country New Zealand
Co-Owner
X-Small Hotel
9

Camping booking system

Caretaker from 100 to 199 room Limited Service & Budget Hotel in Bathurst (Australia)

Verified
6 months ago
Saves time and allows staff to concentrate on customer service. Love departing, arriving and currently checked in lists as can see at a glance what the day will bring.
Country Australia
Caretaker
Large Hotel
8

Awesome hotel and property management software Partner

Admin from 25-49 room Resort in Charlotte (United States of America)

Verified
6 months ago
Managing OTA's. Ability to update pricing anytime, auto emails for checkin, checkouts, etc. , Managing housekeeping. Managing reservations , ability to do room block. The Grid Dashboard makes it easier to look at your reservations at a glance.
Country United States of America
Admin
Mid-Sized Hotel
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • ...
  • 16

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

Great at helping hoteliers increase their revenue by using dynamic pricing, increasing occupancy when times are quiet by lowering pricing and then boosting revenue at peak times by increasing costs helps hoteliers maximise their returns from their rooms.

Question:

What differentiates this product or service from the competition?

Answer:

Preno seems to maximise automation, meaning that hoteliers can set up their account and their preferences and then trust that it's going to do its thing. By using the email automation / dynamic pricing etc it means less manual hours spent, reducing labour hours and driving revenue

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

The team at Preno are knowledgable, friendly and efficient. The set-up appears to be quick and straightforward and focusing on driving revenue and increasing profitability. I wouldn't hesitate to reach out for a conversation with them.

RecommendationAvatar RecommendationAvatar RecommendationAvatar + 4 recommend
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Melissa Chapman Agency Owner @ Local Crowd Marketing
RecommendationAvatar
Monique Jensen Partner Director, PMS @ SiteMinder
RecommendationAvatar
James Burton Ecosystem Marketing Manager @ Xero
Are you a consultant or vendor that recommends Preno? Leave a recommendation

Preno Integrations

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Support

Verified Support

Preno has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.

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Response Time

Less than a day

Recommended

95%

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