The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 52 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
My vr shines .
RoomKey PMS shines in ease of use and customer support , with exclusive features like Guest CRM and Ancillary revenue tracking.
Side-by-side ratings based on 52 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | Contact sales |
| Verified Reviews | 0 | 52 |
After analyzing 52 verified reviews, My vr users most value its , while RoomKey PMS users highlight customer support, ease of use, training & documentation. Click any theme to see what reviewers say.
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Customer Support
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Ease of Use
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Integrations
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Complexity of Certain Tasks
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | My vr |
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|---|---|---|
| Small (10-24 rooms) ▾ | — | #34 15 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #21 27 reviews |
| Large (75-199 rooms) | — | #23 4 reviews |
| X-Large (200+ rooms) | — | #33 1 reviews |
By Property Type
| Segment | My vr |
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| Boutique ▾ | — | #24 28 reviews |
| Luxury ▾ | — | #32 8 reviews |
| Branded / Chain ▾ | — | #27 11 reviews |
| Extended Stay ▾ | — | #24 7 reviews |
By Region
| Segment | My vr |
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| North America ▾ | — | #13 51 reviews |
| Asia Pacific | — | #30 0 reviews |
Choosing the right property management system (PMS) is critical for your hotel’s efficiency, guest experience, and revenue growth. Both My vr by My vr and RoomKey PMS aim to simplify operations, but they serve vastly different markets and offer contrasting features. My vr is a niche solution for vacation rentals, while RoomKey PMS is a well-established platform for independent hotels. Which system aligns better with your property’s needs and future plans?
My vr is designed primarily for vacation rental operators and property managers who need integrated AI tools, detailed analytics, and centralized management of bookings, guests, and payments. RoomKey PMS, on the other hand, is tailored for independent hotels, providing a comprehensive suite of features like revenue management, channel integrations, and guest CRM. Both aim to streamline operations, but their target audiences and feature sets diverge sharply.
In recent reviews, RoomKey PMS boasts a high 4.62/5 overall rating from 50 reviews, with a 94% likelihood of recommendation. Conversely, My vr has no ratings or reviews available, which weakens confidence in its effectiveness and support. Do your priorities lean toward a proven, well-reviewed hotel PMS, or are you exploring emerging solutions for vacation rentals?
If your hotel needs a trusted, feature-rich PMS with extensive integrations, choose RoomKey PMS. Its suite of 26 features—including guest CRM, booking engine, revenue management, and mobile check-in—makes it suitable for small to medium-sized independent hotels seeking operational efficiency and guest satisfaction.
If your property focuses on vacation rentals or property management with an emphasis on AI-driven insights, automation, and data analysis, My vr might be appealing. However, given its lack of recent reviews and a zero-rated user base, RoomKey PMS is the safer pick for most hotels prioritizing proven performance and support.
RoomKey PMS is rated 4.44/5 by users, with many reviewers noting its intuitive interface, minimal training needs, and straightforward onboarding process. Users frequently mention its ease of navigation and how quickly staff can adapt, especially with comprehensive training and online guides.
My vr, with a rating of 0/5, offers no user feedback on usability, making it impossible to assess its learning curve or interface quality. Without recent reviews or user ratings, confidence in its ease of use is low.
Edge: RoomKey PMS.
RoomKey PMS offers 26 distinct features, including guest CRM, online booking, ancillary revenue tracking, mobile app, multi-currency support, and integrated revenue management—features that are absent in My vr. My vr’s feature set appears minimal or undefined, suggesting it may lack critical tools necessary for independent hotel operations.
RoomKey PMS’s extensive feature list enables comprehensive management, from reservations and payments to guest engagement and revenue optimization, providing a clear advantage. My vr’s absence of listed features makes it less suitable for hotels seeking an all-in-one solution.
Edge: RoomKey PMS.
RoomKey PMS receives exceptional praise, with a 4.91/5 customer support rating based on recent reviews. Users highlight dedicated support from former hoteliers, quick responses, and helpful training, which are vital for smooth implementation and ongoing operation.
My vr offers no recent reviews or support ratings. Its lack of user feedback severely limits confidence in its support quality, especially critical during onboarding or when resolving issues.
Edge: RoomKey PMS.
RoomKey PMS features 56 verified integrations, including major partners like Curacity, Sage, and Volo, enabling seamless communication with other hotel systems and third-party tools. My vr does not list any verified partners, indicating limited or no integration capabilities.
For hotels relying on multiple systems or planning to expand integrations, RoomKey PMS’s extensive partner network provides a significant operational advantage.
Edge: RoomKey PMS.
Although My vr lacks recent reviews and ratings altogether, RoomKey PMS is rated 4.62/5 across 50 recent reviews, with a 94% recommendation rate. Hotel segments such as independent properties, resorts, and boutique hotels frequently praise its ease of use, support, and revenue tools.
Given the density and recency of reviews, RoomKey PMS demonstrates strong user approval, while My vr’s absence of feedback makes a fair comparison impossible. For confidence and reliability, RoomKey PMS is the clear choice.
Edge: RoomKey PMS.
Both products list no explicit pricing details, suggesting they may offer custom quotes or require direct contact for pricing. This lack of transparency is common in enterprise software, but it also makes cost comparison difficult.
Given the absence of pricing data, your best approach is to contact vendors directly to understand licensing, implementation, and ongoing costs.
Not ideal if:
Not ideal if:
RoomKey PMS is a mature, well-reviewed hotel PMS with a proven track record, extensive features, and top-tier support. Its 50 recent reviews and high satisfaction ratings establish it as a dependable choice for independent hotels.
My vr positions itself as a niche solution for vacation rental operators, but its lack of reviews, features, and recent feedback makes it harder to recommend confidently. Unless your hotel is a vacation rental business, RoomKey PMS is the more reliable and comprehensive option.
If your priority is a trusted, feature-rich PMS with a strong support network, go with RoomKey PMS. Its high review count and recent ratings make it the safer choice for most independent hotels.
However, if you operate vacation rentals and are interested in automation and AI insights, My vr could be worth exploring further—though you should do so cautiously given the limited publicly available feedback.
In summary, for traditional hotels seeking stability and proven performance, RoomKey PMS is the clear winner. For vacation rental managers, consider My vr only if you’re comfortable with less established user feedback and a narrower feature set.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
| My vr |
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According to HTR's product database, My vr and RoomKey PMS share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | My vr |
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| Ancillary revenue tracking | ||
| Booking Engine | ||
| Calendar view | ||
| Custom rates | ||
| Guest CRM | ||
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Showing top differences. 14 more features differ between these products.
What hoteliers love
RoomKey PMS receives high praise for its customer support, with frequent commendations for Adam's exceptional service. Users appreciate the quick resp... RoomKey PMS receives high praise for its customer support, with frequent commendations for Adam's exceptional service. Users appreciate the quick response times, the detailed assistance provided, and the patience and professionalism of the support team. This excellent support helps hotels resolve issues swiftly, ensuring smooth operational flow.
Users find RoomKey PMS easy to learn and navigate. The system's user-friendly design helps reduce training time and enables staff to perform tasks eff... Users find RoomKey PMS easy to learn and navigate. The system's user-friendly design helps reduce training time and enables staff to perform tasks efficiently. This ease of use is considered a significant advantage over other property management systems.
RoomKey PMS provides comprehensive training and useful online guides, which are highly appreciated by users. This training ensures that hotel staff ca... RoomKey PMS provides comprehensive training and useful online guides, which are highly appreciated by users. This training ensures that hotel staff can effectively use the system, helping hotels to maximize the utility of the PMS and improve operational efficiency.
Where hoteliers push back
Users see potential for various improvements, such as better user role management, enhanced credit card authorization processes, fewer steps for speci... Users see potential for various improvements, such as better user role management, enhanced credit card authorization processes, fewer steps for specific tasks, and more robust mobile applications. Addressing these areas would make the system even more efficient and user-friendly.
Some users mention the complexity involved in completing specific tasks within the system. They note issues with too many steps required for certain f... Some users mention the complexity involved in completing specific tasks within the system. They note issues with too many steps required for certain functions, which can be time-consuming and cumbersome.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. My vr and RoomKey PMS share many core Property Management Systems features, but each has unique capabilities. My vr offers 0 verified integration partners, while RoomKey PMS offers 56. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. RoomKey PMS leads in ease of use at 4.5/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
My vr: No. RoomKey PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. My vr has an HT Score of 0 and RoomKey PMS has 18. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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