The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 105 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
My vr shines .
Sirvoy shines in ease of use and customer support , with exclusive features like Transactional Emails (booking, folios, etc) and Guest Communication (SMS Messaging).
Side-by-side ratings based on 105 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | Contact sales | From $200/mo |
| Verified Reviews | 0 | 105 |
After analyzing 105 verified reviews, My vr users most value its , while Sirvoy users highlight customer support, ease of use, reservation management. Click any theme to see what reviewers say.
| My vr |
|
|---|---|
| Pros | |
|
+
Customer Support
▾
|
|
|
+
Ease of Use
▾
|
|
|
+
Reservation Management
▾
|
|
|
+
User Interface and Design
▾
|
|
| Cons | |
|
−
Functionality Limitations
▾
|
|
|
−
Customization and Adaptability
▾
|
|
|
−
Cost and Value for Money
▾
|
|
How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | My vr |
|
|---|---|---|
| Small (10-24 rooms) ▾ | — | #22 36 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #48 3 reviews |
| Large (75-199 rooms) | — | #46 1 reviews |
| X-Large (200+ rooms) | — | #27 1 reviews |
By Property Type
| Segment | My vr |
|
|---|---|---|
| Boutique ▾ | — | #29 21 reviews |
| Luxury ▾ | — | #37 7 reviews |
| Branded / Chain | — | #42 4 reviews |
| Extended Stay | — | #35 3 reviews |
By Region
| Segment | My vr |
|
|---|---|---|
| North America ▾ | — | #23 16 reviews |
| Europe ▾ | — | #16 31 reviews |
| Asia Pacific ▾ | — | #13 6 reviews |
| Middle East | — | #27 0 reviews |
Choosing a property management system (PMS) is critical for your hotel’s efficiency, guest satisfaction, and revenue. While both My vr and Sirvoy aim to streamline operations, their offerings and maturity differ significantly. My vr is a lesser-known platform with limited reviews and no recent customer feedback, whereas Sirvoy boasts over 95 reviews, with the latest from the past six months, giving you more current insights into its performance.
Given the disparity in review volume and recency, Sirvoy provides a clearer picture of how well it supports hoteliers today. Are you ready to dive into the details and see which system aligns best with your property’s needs?
My vr presents itself as a comprehensive vacation rental management platform, primarily tailored toward property managers with a focus on AI-driven insights and automation. It centralizes bookings, guest communications, calendars, and payments but offers no concrete data on actual features or integrations, and its review count is zero.
Sirvoy, on the other hand, addresses hotels, B&Bs, hostels, and similar accommodation providers with a robust set of tools that include channel management, booking engine, and payment processing. Its 95 reviews, with recent feedback, reveal consistent praise for usability and support, highlighting its suitability for small to medium-sized properties.
Are you looking for a platform with proven, current user satisfaction or a system still lacking user feedback? The answer largely depends on the stability and trustworthiness you need in your PMS.
If your hotel needs a straightforward, reliable PMS that integrates channel management, online booking, and guest payments, Sirvoy is the clear choice. Its extensive feature set, including built-in booking engine, channel integrations, and mobile-friendly interface, makes it ideal for small to medium-sized properties seeking simplicity and support.
My vr might appeal if you prioritize AI-driven insights and detailed reviews or recommendations. However, with zero reviews and limited information on features, it’s hard to justify replacing a proven system like Sirvoy. For now, Sirvoy’s proven track record makes it the safer choice.
Sirvoy enjoys a 4.64 out of 5 for ease of use based on over 95 reviews, with users describing its interface as “super easy to navigate” and “intuitive,” which minimizes onboarding time. Customer support is rated at 4.85 out of 5, with reviews citing “responsive,” “helpful,” and “prompt” assistance, enhancing staff adoption.
My vr, on the other hand, has no reviews or ratings, making it impossible to assess its usability or support quality. Given Sirvoy’s high scores and positive feedback, it clearly offers a more user-friendly experience.
Edge: Sirvoy
Sirvoy boasts 43 features, including multi-lingual support, channel management, online check-in/out, guest CRM, automated reminders, and integrated payment solutions. These enable comprehensive property management, particularly for small to medium-sized hotels.
My vr claims to offer a central management system with AI-driven reviews and recommendations but provides no detailed features list or integrations. Without concrete features or reviews, Sirvoy’s extensive capabilities give it a decisive edge.
Edge: Sirvoy
Sirvoy’s 4.85-star rating and recent feedback emphasize its excellent customer support, with users calling the service “responsive,” “helpful,” and “quick to respond,” especially during onboarding. Its support team is praised for making setup smooth and assisting with troubleshooting.
My vr has no reviews or rating data, making it impossible to judge support quality. Based on available information, Sirvoy’s support infrastructure clearly surpasses what’s known about My vr.
Edge: Sirvoy
Sirvoy offers 21 verified integrations, including popular partners like SiteMinder, RevControl, TrustYou, and Bookboost, enabling connectivity with booking channels, reputation management, and payment providers. This breadth supports scalable property operations.
My vr has zero verified integrations listed, severely limiting its interoperability and potential for complex setups. Sirvoy’s integrations make it more adaptable and future-proof.
Edge: Sirvoy
Since My vr has no reviews, and Sirvoy’s 95 reviews with recent activity show a 9.41/5 NPS score, hoteliers overwhelmingly recommend Sirvoy. Its user base—mainly small hotels, B&Bs, and hostels—appreciates its ease of use and support.
In particular, reviews mention “superior customer support” and “user-friendly interface,” making Sirvoy the preferred choice for hotels seeking current, positive user experiences.
Edge: Sirvoy
My vr offers no pricing details, suggesting a lack of transparency or that it may be custom quote-based. In contrast, Sirvoy charges a base fee of $200 monthly, with no implementation fee and a 30-day free trial, making it easier to evaluate without financial commitments upfront.
Given the clarity and transparency in Sirvoy’s pricing, hoteliers can better assess value relative to features offered. My vr’s lack of pricing information hampers comparability.
Note: Given the absence of reviews and feature data, My vr seems more suitable for tech-savvy, data-driven teams rather than traditional hoteliers.
Summary: Sirvoy is tailored for properties that prioritize user-friendliness, support, and essential features over advanced customization.
My vr appears to target property managers interested in AI-powered insights and automation, but with no reviews or proven track record, its value remains uncertain. Its focus on data-driven reviews might appeal to large property portfolios or tech-forward teams.
Sirvoy, with its extensive recent reviews, high user ratings, and mature feature set, is ideal for small to medium-sized hotels seeking a reliable, easy-to-use PMS with strong support and integrations. Its proven presence and positive user feedback make it a safer investment today.
In conclusion, if you need a well-supported, feature-rich PMS, Sirvoy is the clear choice. If your hotel is focused on AI, analytics, and data management, and you’re comfortable with less proven solutions, My vr might be worth exploring—but proceed cautiously.
Final verdict: For most hoteliers, especially those valuing current user feedback and support, Sirvoy offers the more trustworthy, comprehensive solution today.
According to HTR's product database, My vr and Sirvoy share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | My vr |
|
|---|---|---|
| Centralized user & role management | ||
| Direct billing | ||
| Guest Communication (SMS Messaging) | ||
| Multi-currency | ||
| Multi-lingual | ||
| Transactional Emails (booking, folios, etc) |
Showing top differences. 31 more features differ between these products.
What hoteliers love
Sirvoy receives high praise for its excellent customer support, noted for being responsive, helpful, and timely. Users appreciate the prompt assistanc... Sirvoy receives high praise for its excellent customer support, noted for being responsive, helpful, and timely. Users appreciate the prompt assistance, which facilitates problem resolution effectively.
Most users find Sirvoy highly intuitive and easy to navigate, which is particularly beneficial for those new to the hospitality industry. This simplic... Most users find Sirvoy highly intuitive and easy to navigate, which is particularly beneficial for those new to the hospitality industry. This simplicity allows for a smooth onboarding process without the need for extensive training.
Users highlight the system's efficiency in managing reservations and guest profiles. However, certain functionalities such as linking rooms into suite... Users highlight the system's efficiency in managing reservations and guest profiles. However, certain functionalities such as linking rooms into suites or offering package deals are noted as areas that require enhancement.
Where hoteliers push back
Some users express dissatisfaction with Sirvoy's reporting limitations, specifically the absence of a daily sales report and the need for improved fin... Some users express dissatisfaction with Sirvoy's reporting limitations, specifically the absence of a daily sales report and the need for improved financial and invoicing features. There's also feedback on the lack of advanced CRM options and difficulties in integrating upselling features.
Sirvoy allows for some degree of customization which users find helpful in tailoring the system to their specific property needs. Yet, a few users wis... Sirvoy allows for some degree of customization which users find helpful in tailoring the system to their specific property needs. Yet, a few users wish for more flexibility in invoice customization and dynamic billing options.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. My vr and Sirvoy share many core Property Management Systems features, but each has unique capabilities. My vr offers 0 verified integration partners, while Sirvoy offers 21. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Sirvoy leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
My vr: No. Sirvoy: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. My vr has an HT Score of 0 and Sirvoy has 85. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
Product recommendations advisor