The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 123 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
My vr shines .
SkyTouch Technology shines in ease of use and customer support — especially for independent properties (4.0/5) , with exclusive features like Housekeeping module and Guest profiles.
Side-by-side ratings based on 123 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $600/mo |
| Verified Reviews | 0 | 123 |
After analyzing 123 verified reviews, My vr users most value its , while SkyTouch Technology users highlight user-friendly interface, customer support responsiveness, remote access. Click any theme to see what reviewers say.
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User-friendly interface
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Customer support responsiveness
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Remote access
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Tape chart
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Customizability limitations
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Bugs and glitches
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Reporting capabilities
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | My vr |
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|---|---|---|
| Small (10-24 rooms) ▾ | — | #19 41 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #10 72 reviews |
| Large (75-199 rooms) ▾ | — | #21 5 reviews |
| X-Large (200+ rooms) | — | #23 2 reviews |
By Property Type
| Segment | My vr |
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| Boutique ▾ | — | #18 47 reviews |
| Luxury ▾ | — | #22 27 reviews |
| Branded / Chain ▾ | — | #10 45 reviews |
| Extended Stay ▾ | — | #22 7 reviews |
By Region
| Segment | My vr |
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| North America ▾ | — | #7 120 reviews |
| Europe | — | #60 0 reviews |
| Asia Pacific | — | #38 1 reviews |
When choosing a property management system (PMS) for your hotel, it's essential to compare the solutions based on recent reviews, features, usability, and support. My vr by My vr remains virtually unreviewed, with no recent feedback or ratings, which makes it difficult to gauge its current performance and suitability. Conversely, SkyTouch Technology boasts over 119 recent reviews, a solid 3.5/5 overall rating, and an 89% likelihood to recommend, giving it a significant edge in credibility and proven performance. Are you comfortable relying on a system with no recent data versus one with a substantial, current user base?
Both platforms aim to streamline your hotel's operations, but their approaches and maturity differ greatly. My vr is described as a comprehensive vacation rental management tool that integrates AI-driven insights, primarily targeting vacation rental operators. SkyTouch, on the other hand, is a widely-used, hotel-focused PMS with a long history, designed for a variety of property types, especially underserved segments like budget and mid-scale hotels. The main question is: do you need a newer, possibly more innovative platform or a tried-and-tested solution with a broad hotel industry footprint?
My vr positions itself as an all-in-one vacation rental management system incorporating AI for reviews, recommendations, and detailed analytics, aimed at property managers and vacation rental operators. SkyTouch, however, is an established cloud-based PMS used mostly by hotels, with extensive features, integrations, and a proven track record since 2013. SkyTouch's broader feature set (27 features exclusive to it) and its focus on hotel operations make it more suitable for traditional properties seeking stability and comprehensive management tools.
While My vr emphasizes AI and automation to reduce manual workloads, SkyTouch's core strength lies in its ease of use, detailed reporting, and extensive integrations. If your hotel prioritizes manual control, a wide array of features, and reliable support, SkyTouch is the more reliable option. If you prefer cutting-edge AI tools for vacation rentals and are willing to experiment with less proven software, My vr might appeal. But with no recent data for My vr, does that risk outweigh the potential benefits?
SkyTouch scores a high 4.64/5 for ease of use, reflecting a user-friendly interface, quick onboarding, and straightforward reservation management. Multiple reviews praise its intuitive design, with many users stating new staff can learn the system in less than a day, and the interface simplifies daily tasks like rate adjustments and report generation.
My vr's interface and usability are unassessed publicly, with no recent reviews to judge how easily your team would adopt it. Given SkyTouch's high user ratings and recent positive feedback, it clearly has the edge in usability. Do you want a system with a proven, modern interface or one with no recent user feedback to rely on?
SkyTouch offers 27 features exclusive to its platform, including a booking engine, revenue management, detailed reporting, group reservations, payment processing, and a guest CRM. These features are actively used by hoteliers daily, providing comprehensive control over rates, availability, and guest interactions.
My vr lacks detailed feature data and is described more as an AI-driven vacation rental management platform rather than a full hotel PMS. Its core strengths appear centered on AI summaries and analytics, but it does not seem to offer the extensive suite of operational tools that SkyTouch provides. If a broad feature set is critical, SkyTouch's 27 unique tools give it a clear advantage. Which features are most essential for your property's operations?
SkyTouch's support scores 4.5/5, with reviews highlighting professionalism, helpfulness, and quick response times, though some mention long wait times. Its ongoing support is frequently praised, and many users note their staff can get issues resolved swiftly, especially given the 24/7 support availability.
My vr has no recent reviews or ratings, making it impossible to judge its current support quality. The lack of recent user feedback suggests uncertainty, whereas SkyTouch's active reviews confirm a generally positive support experience. Do you want to rely on a platform with proven, recent support ratings or one with no recent customer service data?
SkyTouch boasts 33 verified integrations, including popular systems like SiteMinder, Chargerback, Impulsify, and Stash Rewards, giving your hotel flexibility to connect various tools and services. My vr currently lists zero verified partners, which may limit its connectivity and future scalability.
If integrations are vital to your operations, SkyTouch's extensive partner network makes it the clear winner. Is your current tech stack relying heavily on third-party integrations? If so, would My vr's limited connectivity meet your needs?
Since My vr has no recent reviews, there's no current data to gauge user satisfaction. SkyTouch, with over 119 recent reviews, maintains an overall rating of 3.5/5, with hotel segments like independent properties rating it higher at 4/5 versus branded hotels’ 3.17/5. Recent reviews praise its ease of use, reporting capabilities, and customer support.
Given the large, recent review base and consistent feedback, SkyTouch's ratings reflect its acceptance among hoteliers. Are you willing to adopt a system with no recent hotel user feedback, or do you prefer a platform validated by current customer experiences?
My vr's pricing is not publicly available or detailed, with no free trial or monthly plans offered. In contrast, SkyTouch charges a flat $600 monthly fee, with no additional implementation or setup costs, making its pricing transparent and predictable.
If predictable monthly costs are critical for your budget planning, SkyTouch provides clarity. Without publicly available pricing, assessing My vr's value proposition is challenging—are you comfortable investing without knowing the costs upfront?
Hotels that primarily manage vacation rentals or short-term rentals, needing AI-driven analytics and automated guest review summaries.
Teams seeking to reduce manual workload through AI recommendations and centralized management.
Hotels that plan to leverage AI insights for revenue optimization and guest satisfaction.
Not ideal if your property operates as a traditional hotel needing extensive operational features or integrations.
Hotels looking for a proven, hotel-specific PMS with extensive features and integrations.
Properties that require broad customization, detailed reporting, and reliable support.
Hotels that value a mature platform with a large user base and proven stability.
Not ideal if you prefer a newer, less tested platform with no recent user feedback.
Hotels that prioritize vacation rental management with AI tools.
Teams aiming to automate reviews, summaries, and recommendations.
Properties that want to reduce manual tasks and focus on guest experience.
Not ideal if you need a full-featured hotel PMS with extensive integrations and a broad hotel industry footprint.
Hotels seeking a cloud-based PMS with a user-friendly interface and quick onboarding.
Properties that need detailed reporting, rate management, and reservation tools.
Hotels with multiple properties that benefit from centralized control and automation.
Not ideal if your hotel values extensive customization or faces ongoing bugs and glitches.
Hotels that want proven, reliable software with extensive integrations.
Properties that value vendor support and active updates.
Hotels needing features like group reservations, revenue management, and a booking engine.
Not ideal if you prefer a platform with limited integrations or proprietary features.
Budget-conscious properties that want transparent, predictable monthly pricing.
Hotels that value existing integrations with third-party vendors.
Properties in North America seeking a mature platform with a broad industry footprint.
Not ideal if you're exploring newer platforms without proven track records.
SkyTouch is a seasoned PMS with a strong current user base, extensive features, and a proven track record, making it suitable for most hotel types. Its high user ratings, broad integrations, and detailed reporting make it ideal for properties seeking stability and comprehensive control.
My vr, however, remains an untested newcomer with no recent reviews or data, making it a risky choice for hotels that need proven functionality. Its AI-driven approach may appeal to vacation rental operators looking to incorporate automation and insights, but its lack of hotel-specific features and recent validation limit its appeal.
If your hotel values reliability, support, and a feature-rich environment, SkyTouch is the clear choice. Conversely, if you're intrigued by AI integration and want to experiment with newer tech in vacation rentals, My vr might warrant further exploration—though with caution.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
| My vr |
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| Starting Price | — | From $600/mo |
According to HTR's product database, My vr and SkyTouch Technology share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | My vr |
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| Ancillary revenue tracking | ||
| Calendar view | ||
| Custom rates | ||
| Guest profiles | ||
| Housekeeping module | ||
| Online 24/7 support |
Showing top differences. 15 more features differ between these products.
We analyzed 1 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"We are finding great value and payback versus anything else out there on the market, and I have seen them all."
What hoteliers love
Users consistently praise SkyTouch for its intuitive, easy-to-navigate system. Many highlight how quickly new staff members can be trained, thanks to... Users consistently praise SkyTouch for its intuitive, easy-to-navigate system. Many highlight how quickly new staff members can be trained, thanks to the interface's simplicity. This aspect makes SkyTouch particularly well-suited for properties that frequently onboard new employees.
SkyTouch's customer support receives mixed feedback. Many users commend the support team for their professionalism and helpfulness. However, others cr... SkyTouch's customer support receives mixed feedback. Many users commend the support team for their professionalism and helpfulness. However, others criticize the extended waiting times and the fact that long-standing issues remain unresolved despite multiple reports.
SkyTouch's cloud-based system is appreciated for its remote access capability. This allows hotel managers to monitor operations, make rate changes, an... SkyTouch's cloud-based system is appreciated for its remote access capability. This allows hotel managers to monitor operations, make rate changes, and check reports from any location with internet access, which is a significant advantage for multi-property managers.
Where hoteliers push back
While SkyTouch offers a range of features, users report that the system's customizability is limited. Specific areas of concern include the inability... While SkyTouch offers a range of features, users report that the system's customizability is limited. Specific areas of concern include the inability to tailor reports, user interface layouts, and reservation processes to meet unique property needs.
Many users express frustration with SkyTouch due to recurring software bugs and glitches. These issues range from intermittent system crashes and logi... Many users express frustration with SkyTouch due to recurring software bugs and glitches. These issues range from intermittent system crashes and login problems to malfunctioning features like the tape chart and housekeeping modules. Users cite the need for more robust bug fixes and quicker resolutions from the support team.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. My vr and SkyTouch Technology share many core Property Management Systems features, but each has unique capabilities. My vr offers 0 verified integration partners, while SkyTouch Technology offers 33. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. SkyTouch Technology leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
My vr: No. SkyTouch Technology: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. My vr has an HT Score of 0 and SkyTouch Technology has 77. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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