The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 104 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
myCloud Hospitality PMS shines in ease of use and customer support — especially for brand properties (0.0/5) , with exclusive features like Revenue management module and Payment processing.
NEC shines .
Side-by-side ratings based on 104 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | From $900/mo | Contact sales |
| Verified Reviews | 104 | 0 |
After analyzing 104 verified reviews, myCloud Hospitality PMS users most value its support team, user-friendliness, integration with otas, while NEC users highlight . Click any theme to see what reviewers say.
|
|
NEC |
|---|---|
| Pros | |
|
+
Support Team
▾
|
|
|
+
User-friendliness
▾
|
|
|
+
Integration with OTAs
▾
|
|
|
+
Detailed Reporting
▾
|
|
| Cons | |
|
−
Mobile Application
▾
|
|
|
−
System Slowness
▾
|
|
How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
|
NEC |
|---|---|---|
| Small (10-24 rooms) ▾ | #14 67 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #19 29 reviews | — |
| Large (75-199 rooms) | #27 3 reviews | — |
| X-Large (200+ rooms) | #34 1 reviews | — |
By Property Type
| Segment |
|
NEC |
|---|---|---|
| Boutique ▾ | #16 48 reviews | — |
| Luxury ▾ | #14 49 reviews | — |
| Branded / Chain ▾ | #12 35 reviews | — |
| Extended Stay | #36 2 reviews | — |
By Region
| Segment |
|
NEC |
|---|---|---|
| North America | #41 1 reviews | — |
| Europe | #50 0 reviews | — |
| Asia Pacific ▾ | #7 93 reviews | — |
| Middle East | #19 1 reviews | — |
Choosing between myCloud Hospitality PMS and NEC depends on your hotel's needs, priorities, and current infrastructure. Both aim to improve hotel operations—myCloud by streamlining management and revenue, NEC through advanced AI-driven revenue insights. While NEC's capabilities seem promising, the actual user reviews and features of myCloud suggest it currently offers a more complete solution for small and medium hotels.
Both products aim to centralize hotel management, but they approach this differently. myCloud PMS provides an all-in-one cloud-based platform, focusing on ease of operation, integration, and automation. NEC, on the other hand, is primarily a revenue management tool powered by AI, designed to optimize pricing and occupancy through data analysis.
myCloud Hospitality PMS boasts a comprehensive set of features (59 unique functionalities), including booking engine, channel management, guest CRM, and contactless check-in, all integrated into a single platform. NEC has no listed features or integrations, emphasizing its AI-driven insights rather than a full management suite. As a user, you'll find myCloud's broad operational tools more immediately useful, while NEC's strength lies in strategic revenue optimization.
Review data confirms myCloud’s current dominance: with a 4.81/5 overall rating based on 95 reviews, and recent feedback from hotels highlighting its user-friendliness and support. NEC's absence of reviews and ratings makes it impossible to compare on user experience, but the lack of concrete features or user feedback indicates a less mature offering. So, your decision should lean toward the product with proven user approval and extensive features, which is myCloud.
If your hotel needs a comprehensive property management system that handles daily operations, guest management, and integrations, go with myCloud Hospitality PMS. Its robust suite of 59 features, including booking engines, channel management, and automated reporting, makes it suitable for hotels wanting full operational control.
If, however, your focus is solely on revenue optimization through AI-driven insights, and you already have a PMS in place, NEC might seem appealing. Since NEC appears to be a specialized revenue management tool without a full operational system, it’s best for properties that want to fine-tune pricing strategies rather than overhaul their management processes.
For most hotels looking for an all-in-one platform, myCloud’s comprehensive feature set and proven user satisfaction make it the better choice. NEC’s niche focus on revenue management could complement an existing PMS but doesn’t replace the need for a complete hotel management system.
Ease of use is critical to staff adoption and daily efficiency. myCloud Hospitality PMS scores a high 4.79/5 by users, with reviews praising its user-friendly interface, smooth workflows, and ease of understanding. Customers mention it’s quick to train staff and that the system enhances daily operations without a steep learning curve.
In contrast, NEC offers no ratings or reviews on ease of use, and its focus on AI analytics suggests a more technical working environment. Without user feedback, it’s hard to determine how intuitive or accessible NEC’s platform is, especially for small teams or less tech-savvy staff.
Edge: myCloud Hospitality PMS.
myCloud Hospitality PMS offers a detailed suite of 59 features, including multi-currency support, channel management, EPoS, revenue management, and integrated CRM. It covers operational needs from online check-in to loyalty programs, making it a versatile management platform.
NEC, on the other hand, provides no specific features or modules, emphasizing its AI-driven insights for revenue optimization. It’s not a full management system, so it doesn’t replace the core functionalities needed for day-to-day hotel operations.
Edge: myCloud Hospitality PMS.
Customer support is a recurring theme in myCloud reviews. Users rate it 4.83/5, frequently praising quick responses and helpful staff. Hoteliers mention that support staff like Mr. Nipun and Ms. Manisha are consistently responsive and proactive in resolving issues.
NEC provides no review data or user feedback about its support services, making it impossible to gauge support quality or responsiveness. Given the importance of reliable support for hotel operations, the clear winner here is myCloud.
Edge: myCloud Hospitality PMS.
myCloud PMS integrates with 29 verified partners, including major OTAs, payment processors, and property tools like Sage, Lybra Tech, and Experience Hotel. This extensive ecosystem allows your hotel to connect various systems for better automation and data sharing.
NEC has no listed integrations or partner connections, which significantly limits its practicality as a standalone management or revenue tool. Without integrations, NEC’s utility is constrained.
Edge: myCloud Hospitality PMS.
myCloud Hospitality PMS has a high NPS score of 9.03/10, with 90% of reviewers willing to recommend it. The reviews highlight its user-friendliness, support, and impact on operational efficiency.
NEC has no review data or ratings. The absence of feedback means we cannot confirm user satisfaction or perceived value, making myCloud the more trusted choice based on available data.
Edge: myCloud Hospitality PMS.
myCloud PMS charges a base price of $900, with no mention of additional monthly fees, freemium plans, or implementation costs. Pricing appears straightforward and predictable for small and medium hotels.
NEC’s pricing details are not provided, and no trial or subscription information is available. Its lack of transparent pricing suggests it may be a niche or customized solution, possibly requiring direct inquiry.
Not ideal if:
Not ideal if:
myCloud Hospitality PMS is a comprehensive, cloud-based property management system with a proven track record, extensive features, and high user satisfaction. It covers daily operations, guest management, and integrations, making it suitable for most hotels seeking a full management platform.
NEC is a specialized AI-driven revenue management tool that can enhance pricing strategies but lacks operational features and user reviews. Its niche focus makes it a good supplement rather than a standalone solution for hotels needing complete management.
Choose myCloud if you need an all-in-one system that simplifies daily hotel tasks and improves guest experiences. Opt for NEC only if your hotel already has a PMS and your priority is advanced revenue optimization through AI insights.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
|
|
NEC | |
|---|---|---|
| Starting Price | From $900/mo | — |
According to HTR's product database, myCloud Hospitality PMS and Nehops share 0 features. Here are the key differences — features one has that the other lacks.
| Feature |
|
NEC |
|---|---|---|
| Channel Manager | ||
| EPoS | ||
| Integrated CRS | ||
| Multi-currency | ||
| Multi-lingual | ||
| Revenue management module |
Showing top differences. 47 more features differ between these products.
What hoteliers love
Although not a unique feature, the exemplary customer support is a recurring theme. Users consistently praise the responsiveness and helpfulness of th... Although not a unique feature, the exemplary customer support is a recurring theme. Users consistently praise the responsiveness and helpfulness of the support team, highlighting their role in resolving issues promptly.
Hoteliers consistently praise the intuitive and user-friendly interface of mycloud PMS. This ease of use helps in quick staff training and smooth dail... Hoteliers consistently praise the intuitive and user-friendly interface of mycloud PMS. This ease of use helps in quick staff training and smooth daily operations, making it accessible even for employees without extensive technical knowledge.
Users frequently mention mycloud's seamless integration with online travel agencies like Booking.com, Agoda, and Expedia. This integration streamlines... Users frequently mention mycloud's seamless integration with online travel agencies like Booking.com, Agoda, and Expedia. This integration streamlines the booking process, increases hotel occupancy rates, and simplifies rate management, enhancing revenue opportunities for hoteliers.
Where hoteliers push back
Several reviews highlight the absence of a mobile application as a significant shortcoming. Users express a need for a mobile app to manage operations... Several reviews highlight the absence of a mobile application as a significant shortcoming. Users express a need for a mobile app to manage operations on the go, which they believe would further enhance the system's flexibility and usability.
Some users report occasional slowness in the mycloud PMS, often attributing it to internet connectivity issues. While the cloud-based nature is benefi... Some users report occasional slowness in the mycloud PMS, often attributing it to internet connectivity issues. While the cloud-based nature is beneficial, it also means the system's performance can be affected by network speed.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. myCloud Hospitality PMS and Nehops share many core Property Management Systems features, but each has unique capabilities. myCloud Hospitality PMS offers 29 verified integration partners, while Nehops offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. myCloud Hospitality PMS leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
myCloud Hospitality PMS: No. Nehops: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. myCloud Hospitality PMS has an HT Score of 75 and NEC has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
Product recommendations advisor