The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 104 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
myCloud Hospitality PMS shines in ease of use and customer support — especially for brand properties (0.0/5) , with exclusive features like Revenue management module and Payment processing.
Newway shines .
Side-by-side ratings based on 104 verified hotelier reviews on HTR.
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| Starting Price | From $900/mo | Contact sales |
| Verified Reviews | 104 | 0 |
After analyzing 104 verified reviews, myCloud Hospitality PMS users most value its support team, user-friendliness, integration with otas, while Newway users highlight . Click any theme to see what reviewers say.
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Support Team
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User-friendliness
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Integration with OTAs
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Detailed Reporting
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Mobile Application
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System Slowness
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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Newway |
|---|---|---|
| Small (10-24 rooms) ▾ | #14 67 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #19 29 reviews | — |
| Large (75-199 rooms) | #27 3 reviews | — |
| X-Large (200+ rooms) | #34 1 reviews | — |
By Property Type
| Segment |
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Newway |
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| Boutique ▾ | #16 48 reviews | — |
| Luxury ▾ | #14 49 reviews | — |
| Branded / Chain ▾ | #12 35 reviews | — |
| Extended Stay | #36 2 reviews | — |
By Region
| Segment |
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Newway |
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| North America | #41 1 reviews | — |
| Europe | #50 0 reviews | — |
| Asia Pacific ▾ | #7 93 reviews | — |
| Middle East | #19 1 reviews | — |
Choosing the right property management system (PMS) is crucial for your hotel’s operational efficiency, guest experience, and revenue growth. Both myCloud Hospitality PMS and Newway aim to fulfill these needs, but they serve very different hotel profiles and come with contrasting levels of market presence and features. With myCloud being well-established and highly reviewed, it offers a comprehensive solution for hotels seeking robust functionality, while Newway’s focus is on revenue management with limited features and no reviews. How do these differences impact your decision?
Both products aim to streamline hotel operations, but myCloud Hospitality PMS provides a full suite of features targeting small to medium-sized hotels and chains, including channel management, booking engine, and guest CRM. In contrast, Newway specializes solely in revenue management, mainly serving businesses focused on maximizing profitability through advanced AI-driven pricing tools.
While myCloud boasts a strong presence across diverse regions, Newway’s market footprint is currently unlisted, implying limited reach or recognition. Considering recent reviews and a significant review count, myCloud’s established reputation makes it the more reliable choice for your hotel. Are you prioritizing comprehensive management or specialized revenue optimization?
If your hotel needs a full-featured property management platform that covers operations, guest engagement, and integrations, myCloud is the clear pick. It’s ideal for hotels that require automation, detailed reporting, and seamless OTA connectivity, especially if your team values a user-friendly interface backed by recent, positive reviews.
Conversely, if your primary focus is maximizing revenue through AI-powered pricing and forecasting tools, and you have the capacity to manage a standalone revenue system, Newway might seem attractive. However, with no reviews or market presence, its reliability remains unproven. For most hotels seeking a proven, scalable solution, myCloud is the safer, more comprehensive option.
myCloud Hospitality PMS scores 4.79 out of 5 for ease of use, with many reviews praising its intuitive interface, quick staff onboarding, and user-friendly workflows. Customers frequently mention how the system simplifies daily tasks, making it accessible even for staff with limited technical skills, and highlight the quick onboarding process.
In contrast, Newway offers no publicly available ratings or reviews, making it impossible to assess its user experience. Given the lack of feedback, it’s unlikely to match myCloud’s proven ease of use. Edge: myCloud Hospitality PMS.
myCloud Hospitality PMS packs in 59 features, including multi-currency support, channel management, integrated CRS, mobile app, guest CRM, digital registration, automated night audit, and many more. These features enable comprehensive property oversight, revenue management, and guest engagement, all within a single platform.
Newway, on the other hand, offers no documented features beyond its core revenue management capabilities. Its narrow focus on pricing and forecasting means it lacks the operational tools that hoteliers depend on daily. When comparing feature breadth and depth, myCloud’s extensive suite clearly leads. Edge: myCloud Hospitality PMS.
myCloud Hospitality PMS receives a 4.83 out of 5 rating for customer support, with reviews highlighting quick, responsive assistance and dedicated support teams. Hoteliers appreciate the availability and helpfulness of support staff, crucial during onboarding and daily operations.
Newway has no publicly available customer support ratings or reviews, leaving its support quality uncertain. Given the importance of reliable support in hotel management, myCloud’s established reputation makes it the safer choice. Edge: myCloud Hospitality PMS.
myCloud Hospitality PMS integrates with 29 verified partners, including major OTAs like Booking.com and Expedia, payment processors, CRM systems, and analytics providers. This extensive integration ecosystem enables smooth operations and revenue optimization.
Newway shows no verified integrations, limiting its compatibility with other hotel systems. Without integration capabilities, your hotel may face fragmented workflows and manual data entry, reducing efficiency. When it comes to integrations, myCloud’s ecosystem is far more mature. Edge: myCloud Hospitality PMS.
myCloud’s recent reviews give it a high score of 4.81/5, with 95 total reviews and three in the last six months, indicating current, positive user experiences. Hoteliers across segments like boutique hotels and resorts consistently praise its usability, support, and feature set, with a 90% likelihood to recommend.
In contrast, Newway has no reviews or ratings available, making it impossible to gauge user satisfaction. The established, recent positive feedback for myCloud makes it the higher-rated option. Edge: myCloud Hospitality PMS.
myCloud Hospitality PMS charges a flat $900 implementation fee, with no mention of additional monthly fees or trial options. Its pricing reflects its comprehensive feature set and market presence.
Newway does not publicly list pricing, leaving potential costs and value unclear. Without transparent pricing or trial options, evaluating its cost-effectiveness is challenging. Based on available data, myCloud’s transparent and predictable pricing offers better value. Edge: myCloud Hospitality PMS.
Not ideal if your hotel is a tiny boutique with minimal operational complexity or solely focused on revenue management. Small hostels or single-property hotels with very limited tech needs might find myCloud’s extensive features unnecessary.
Not ideal if your hotel needs daily operational management, guest engagement, or integration with other property systems. Hotels requiring a one-stop management platform should look elsewhere.
The core difference is that myCloud Hospitality PMS offers a broad, all-in-one hotel management solution, while Newway focuses solely on revenue optimization. If your hotel needs a complete system to handle operations, guest experience, and integrations, myCloud is the clear choice.
Choose myCloud if you want a proven, feature-rich platform with recent positive reviews, extensive integrations, and reliable support. Opt for Newway only if your primary goal is to boost revenue through AI-driven pricing, and your team can manage a standalone system without operational features.
For most hotels, especially those seeking a reliable, scalable management system backed by recent reviews, myCloud Hospitality PMS stands out as the more dependable, comprehensive choice.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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Newway | |
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| Starting Price | From $900/mo | — |
According to HTR's product database, myCloud Hospitality PMS and Newway share 0 features. Here are the key differences — features one has that the other lacks.
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Newway |
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| Channel Manager | ||
| EPoS | ||
| Integrated CRS | ||
| Multi-currency | ||
| Multi-lingual | ||
| Revenue management module |
Showing top differences. 47 more features differ between these products.
What hoteliers love
Although not a unique feature, the exemplary customer support is a recurring theme. Users consistently praise the responsiveness and helpfulness of th... Although not a unique feature, the exemplary customer support is a recurring theme. Users consistently praise the responsiveness and helpfulness of the support team, highlighting their role in resolving issues promptly.
Hoteliers consistently praise the intuitive and user-friendly interface of mycloud PMS. This ease of use helps in quick staff training and smooth dail... Hoteliers consistently praise the intuitive and user-friendly interface of mycloud PMS. This ease of use helps in quick staff training and smooth daily operations, making it accessible even for employees without extensive technical knowledge.
Users frequently mention mycloud's seamless integration with online travel agencies like Booking.com, Agoda, and Expedia. This integration streamlines... Users frequently mention mycloud's seamless integration with online travel agencies like Booking.com, Agoda, and Expedia. This integration streamlines the booking process, increases hotel occupancy rates, and simplifies rate management, enhancing revenue opportunities for hoteliers.
Where hoteliers push back
Several reviews highlight the absence of a mobile application as a significant shortcoming. Users express a need for a mobile app to manage operations... Several reviews highlight the absence of a mobile application as a significant shortcoming. Users express a need for a mobile app to manage operations on the go, which they believe would further enhance the system's flexibility and usability.
Some users report occasional slowness in the mycloud PMS, often attributing it to internet connectivity issues. While the cloud-based nature is benefi... Some users report occasional slowness in the mycloud PMS, often attributing it to internet connectivity issues. While the cloud-based nature is beneficial, it also means the system's performance can be affected by network speed.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. myCloud Hospitality PMS and Newway share many core Property Management Systems features, but each has unique capabilities. myCloud Hospitality PMS offers 29 verified integration partners, while Newway offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. myCloud Hospitality PMS leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
myCloud Hospitality PMS: No. Newway: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. myCloud Hospitality PMS has an HT Score of 75 and Newway has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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