The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 104 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
myCloud Hospitality PMS shines in ease of use and customer support — especially for brand properties (0.0/5) , with exclusive features like Revenue management module and Payment processing.
Resort Data shines .
Side-by-side ratings based on 104 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | From $900/mo | Contact sales |
| Verified Reviews | 104 | 0 |
After analyzing 104 verified reviews, myCloud Hospitality PMS users most value its support team, user-friendliness, integration with otas, while Resort Data users highlight . Click any theme to see what reviewers say.
|
|
|
|---|---|
| Pros | |
|
+
Support Team
▾
|
|
|
+
User-friendliness
▾
|
|
|
+
Integration with OTAs
▾
|
|
|
+
Detailed Reporting
▾
|
|
| Cons | |
|
−
Mobile Application
▾
|
|
|
−
System Slowness
▾
|
|
How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
|
|
|---|---|---|
| Small (10-24 rooms) ▾ | #14 67 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #19 29 reviews | — |
| Large (75-199 rooms) | #27 3 reviews | — |
| X-Large (200+ rooms) | #34 1 reviews | — |
By Property Type
| Segment |
|
|
|---|---|---|
| Boutique ▾ | #16 48 reviews | — |
| Luxury ▾ | #14 49 reviews | — |
| Branded / Chain ▾ | #12 35 reviews | — |
| Extended Stay | #36 2 reviews | — |
By Region
| Segment |
|
|
|---|---|---|
| North America | #41 1 reviews | — |
| Europe | #50 0 reviews | — |
| Asia Pacific ▾ | #7 93 reviews | — |
| Middle East | #19 1 reviews | — |
Choosing between myCloud Hospitality PMS and Resort Data hinges on your hotel's specific needs and operational scope. Both systems aim to streamline property management, yet they differ significantly in user experience, features, market presence, and support. As of now, myCloud Hospitality PMS has a clear edge due to its recent reviews, broader feature set, and global presence. But understanding their differences helps ensure you pick the right fit for your property.
Both products serve the property management space but approach hotel operations differently. myCloud Hospitality PMS offers a comprehensive, cloud-based platform tailored for small to medium-sized hotels, integrating numerous features to optimize revenue and guest experience. Resort Data, established in 1981, caters to a broader range of accommodation providers, including resorts, vacation rentals, and timeshares, emphasizing customization and flexibility.
While myCloud boasts a user-friendly interface and modern features like contactless check-in and mobile keys, Resort Data emphasizes its long-standing experience and tailored solutions for diverse property types. The key divergence lies in their target markets and feature depth. Would your hotel benefit more from a modern, integrated PMS with recent reviews? Or from a flexible, veteran platform designed for varied property types?
If your hotel operates primarily as a small or medium-sized property seeking a cloud-based, all-in-one solution, go with myCloud Hospitality PMS. It is ideal for properties that value ease of use, integration, and modern features like mobile check-in, digital payments, and detailed reporting. The platform's 95 reviews with a 4.81/5 overall rating—plus recent, positive feedback—reflect strong user satisfaction.
Conversely, Resort Data suits hotels, resorts, or vacation rental companies that need highly customizable features and robust support for a variety of property types. Its longstanding presence and tailored programming make it suitable for complex operations, but the lack of recent reviews and smaller customer base suggest less current validation. If your focus is on flexibility and customization, Resort Data might be worth considering.
myCloud Hospitality PMS earns a high ease-of-use rating of 4.79/5, driven by its intuitive interface and straightforward onboarding process, as reflected in its recent 95 reviews. Users praise its user-friendly design, which reduces training time, and its smooth daily operations. Support staff are consistently responsive, further easing adoption.
Resort Data's user experience details are unavailable, and with no recent reviews, it’s difficult to assess ease of use or user satisfaction conclusively. The company’s long history suggests stability, but modern usability may vary. Based on available data, edge: myCloud Hospitality PMS.
myCloud Hospitality PMS packs 59 features, including multi-currency, multi-lingual support, channel management, revenue management, booking engine, integrated CRS, payment processing, guest CRM, digital registration, and mobile app support. Its advanced modules like automated night audit, guest messaging, and real-time reporting significantly expand operational capabilities.
Resort Data’s feature set remains unspecified, with no detailed list or recent reviews highlighting specific functionalities. Its strength lies in customization and support for diverse property types, but the lack of feature granularity hampers direct comparison. Edge: myCloud Hospitality PMS, given its extensive, detailed feature list.
myCloud Hospitality PMS’s customer support rates at 4.83/5, with recent reviews emphasizing quick, helpful responses and proactive assistance. Hoteliers appreciate the dedicated support team, especially when resolving issues promptly, which contributes to high satisfaction levels.
Resort Data’s customer support ratings are unavailable, and its reviews provide no recent feedback. The company’s long history indicates a stable support structure, but the absence of recent reviews makes it hard to gauge current responsiveness. Edge: myCloud Hospitality PMS.
myCloud Hospitality PMS integrates with 29 verified partners, including major OTAs like Booking.com, Expedia, and Agoda, along with payment processors and CRM tools. These integrations streamline operations and facilitate revenue growth for hotels.
Resort Data offers a single verified integration, Whistle, which limits its connectivity options. While its customization allows for tailored workflows, the narrow integration scope can restrict operational flexibility. Edge: myCloud Hospitality PMS.
myCloud Hospitality PMS holds a 4.81/5 overall rating based on 95 reviews, with recent feedback reinforcing its strengths. Hotels across segments, especially independent and boutique properties, appreciate its ease of use, support, and feature set.
Resort Data lacks recent reviews or ratings, making it impossible to assess current user satisfaction. Its long-standing presence suggests reliability but without recent validation. Clearly,: edge: myCloud Hospitality PMS.
myCloud Hospitality PMS charges a $900 base price, with no mention of ongoing fees, freemium options, or trial periods. The pricing indicates a straightforward, upfront cost for a comprehensive solution.
Resort Data does not publish pricing details, making it difficult to compare value directly. Its custom programming and support model likely involve tailored quotes, which may vary widely depending on implementation scope.
The core difference is that myCloud Hospitality PMS offers a modern, cloud-native platform supported by recent positive reviews and extensive integrations, making it a strong overall choice. Resort Data, while reliable and customizable, lacks recent validation, limiting its appeal for hotels seeking current user experiences.
If your hotel prioritizes ease of use, rapid deployment, and robust features, opt for myCloud Hospitality PMS. It’s especially suitable if you operate in competitive markets where operational efficiency and guest experience are critical.
However, if your hotel has complex workflows, requires highly tailored solutions, or has a diverse property portfolio, Resort Data’s long-standing experience and customization options could serve you better—though you should verify support and feature details first.
In summary, for most hotels evaluating today’s options, myCloud Hospitality PMS provides a more validated, feature-rich, and user-friendly solution. Resort Data remains a viable choice for niche or highly customized needs but lacks the recent user feedback to confidently recommend it for modern operations.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
|
|
|
|
|---|---|---|
| Starting Price | From $900/mo | — |
According to HTR's product database, myCloud Hospitality PMS and Resort Data share 0 features. Here are the key differences — features one has that the other lacks.
| Feature |
|
|
|---|---|---|
| Channel Manager | ||
| EPoS | ||
| Integrated CRS | ||
| Multi-currency | ||
| Multi-lingual | ||
| Revenue management module |
Showing top differences. 47 more features differ between these products.
What hoteliers love
Although not a unique feature, the exemplary customer support is a recurring theme. Users consistently praise the responsiveness and helpfulness of th... Although not a unique feature, the exemplary customer support is a recurring theme. Users consistently praise the responsiveness and helpfulness of the support team, highlighting their role in resolving issues promptly.
Hoteliers consistently praise the intuitive and user-friendly interface of mycloud PMS. This ease of use helps in quick staff training and smooth dail... Hoteliers consistently praise the intuitive and user-friendly interface of mycloud PMS. This ease of use helps in quick staff training and smooth daily operations, making it accessible even for employees without extensive technical knowledge.
Users frequently mention mycloud's seamless integration with online travel agencies like Booking.com, Agoda, and Expedia. This integration streamlines... Users frequently mention mycloud's seamless integration with online travel agencies like Booking.com, Agoda, and Expedia. This integration streamlines the booking process, increases hotel occupancy rates, and simplifies rate management, enhancing revenue opportunities for hoteliers.
Where hoteliers push back
Several reviews highlight the absence of a mobile application as a significant shortcoming. Users express a need for a mobile app to manage operations... Several reviews highlight the absence of a mobile application as a significant shortcoming. Users express a need for a mobile app to manage operations on the go, which they believe would further enhance the system's flexibility and usability.
Some users report occasional slowness in the mycloud PMS, often attributing it to internet connectivity issues. While the cloud-based nature is benefi... Some users report occasional slowness in the mycloud PMS, often attributing it to internet connectivity issues. While the cloud-based nature is beneficial, it also means the system's performance can be affected by network speed.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. myCloud Hospitality PMS and Resort Data share many core Property Management Systems features, but each has unique capabilities. myCloud Hospitality PMS offers 29 verified integration partners, while Resort Data offers 1. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. myCloud Hospitality PMS leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
myCloud Hospitality PMS: No. Resort Data: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. myCloud Hospitality PMS has an HT Score of 75 and Resort Data has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
Product recommendations advisor