The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 104 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
myCloud Hospitality PMS shines in ease of use and customer support — especially for brand properties (0.0/5) , with exclusive features like Guest profiles and Guest CRM.
GP Dati Hotel Service shines , with exclusive features like On premise.
Side-by-side ratings based on 104 verified hotelier reviews on HTR.
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| Starting Price | From $900/mo | Contact sales |
| Verified Reviews | 104 | 0 |
After analyzing 104 verified reviews, myCloud Hospitality PMS users most value its support team, user-friendliness, integration with otas, while GP Dati Hotel Service users highlight . Click any theme to see what reviewers say.
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Support Team
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User-friendliness
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Integration with OTAs
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Detailed Reporting
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Mobile Application
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System Slowness
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #14 67 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #19 29 reviews | — |
| Large (75-199 rooms) | #27 3 reviews | — |
| X-Large (200+ rooms) | #34 1 reviews | — |
By Property Type
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| Boutique ▾ | #16 48 reviews | — |
| Luxury ▾ | #14 49 reviews | — |
| Branded / Chain ▾ | #12 35 reviews | — |
| Extended Stay | #36 2 reviews | — |
By Region
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| North America | #41 1 reviews | — |
| Europe | #50 0 reviews | — |
| Asia Pacific ▾ | #7 93 reviews | — |
| Middle East | #19 1 reviews | — |
Choosing between myCloud Hospitality PMS and GP Dati Scrigno hinges on your hotel’s specific needs and the kind of operational flexibility you prioritize. myCloud is a cloud-based PMS with a proven track record, boasting extensive features, high user ratings, and recent positive reviews. GP Dati Scrigno offers a centralized management system but has a limited presence in recent hotel software evaluations. Which system aligns better with your hotel's goals?
Both systems aim to streamline hotel management but approach it differently. myCloud Hospitality PMS provides a broad suite of features, including automation, integrations, and guest management tools, making it suitable for hotels seeking a comprehensive, all-in-one solution. GP Dati Scrigno focuses on consolidating data across departments, emphasizing customer relationship marketing and strategic management.
The key divergence lies in recent market confidence. myCloud has a substantial review base of 95 reviews, with 3 in the last 6 months, reflecting current user experience and ongoing support. GP Dati Scrigno has no recent reviews and a smaller global presence, especially outside Europe. It’s worth asking: which product’s current user feedback aligns better with your expectations?
If your hotel needs a user-friendly, feature-rich system with extensive integrations and global support, go with myCloud Hospitality PMS. Its high ratings—4.81/5 overall and 4.79/5 ease of use—indicate strong satisfaction among diverse hotel types, especially independent and boutique properties.
Choose GP Dati Scrigno if your hotel primarily operates within a centralized, data-driven management environment and values CRM and departmental integration over a broad feature set. However, its lack of recent reviews and limited international presence suggest it might not be the best fit for hotels seeking the latest tech support and user feedback.
myCloud Hospitality PMS scores a 4.79/5 for ease of use, with reviews praising its intuitive interface, quick onboarding, and user-friendly design. Support responsiveness is also highly rated at 4.83/5, with users highlighting quick resolutions and helpful staff, making staff adoption smoother.
GP Dati Scrigno, lacking recent reviews, provides no clear data on usability or support quality. Given the available information, it’s impossible to confirm its ease of use or ease of onboarding.
Edge: myCloud Hospitality PMS.
myCloud Hospitality PMS offers 38 features exclusive to its platform, including multi-currency, multi-lingual support, EPoS, guest profiles, online support, automated night audits, guest communication, and mobile check-in. It also supports PCI, GDPR, and SOC2 compliance, along with advanced automation and reporting tools.
GP Dati Scrigno provides only 2 unique features—focused on its CRM and management modules—without the extensive automation or guest engagement features found in myCloud. With 21 shared features, myCloud clearly offers a broader and more versatile set of tools.
Edge: myCloud Hospitality PMS.
Customer support is a highlight for myCloud, rated 4.83/5, with reviews emphasizing quick, helpful responses. Users commend their support team for resolving issues efficiently and providing detailed onboarding assistance.
In contrast, GP Dati Scrigno has no recent review data on support or onboarding, making it challenging to assess its service quality. Based on available data, myCloud’s support system is more reliable and well-rated.
Edge: myCloud Hospitality PMS.
myCloud boasts 29 verified integrations, including leading partners like Sage, Lybra Tech, Experience Hotel, and STAAH, enhancing connectivity with PMS, channel managers, and payment systems. This extensive ecosystem allows your hotel to customize and streamline operations.
GP Dati Scrigno has only 1 verified integration with Duetto, limiting its ability to connect with third-party solutions. For hotels relying on diverse integrations, myCloud offers a clear advantage.
Edge: myCloud Hospitality PMS.
myCloud’s recent reviews show a high user rating of 4.81/5, with 90% likelihood to recommend, especially among independent, boutique, and resort hotels. The most recent reviews praise its ease of use, support, and automation features.
GP Dati Scrigno, lacking recent review data, offers no current user ratings or feedback. The absence of recent reviews makes it difficult to assess its current reputation, but myCloud’s strong standing is evident.
Edge: myCloud Hospitality PMS.
myCloud Hospitality PMS is priced at $900.00 upfront, with no freemium or monthly fees. Pricing details for GP Dati Scrigno are not publicly available, which might pose a barrier for hotels seeking transparent, predictable costs.
The clear, fixed cost of myCloud simplifies budgeting, while GP Dati Scrigno’s opaque pricing could complicate decision-making.
Not ideal if your hotel operates primarily in a region where myCloud doesn’t have strong support or if your staff prefers on-premise solutions.
Not ideal if:
Not ideal if you need extensive third-party integrations or rely on recent user feedback for support quality.
Not ideal if:
myCloud Hospitality PMS is a robust, feature-rich, and well-rated solution ideal for hotels that want automation, integrations, and strong support. Its recent reviews confirm a high level of satisfaction among diverse property types, especially independent and boutique hotels.
GP Dati Scrigno offers centralized management but is less visible in recent hotel software evaluations. Its limited feature set and lack of recent feedback suggest it’s better suited for hotels with specific CRM and data-sharing needs within Europe.
If your priority is a proven, highly-rated PMS with ongoing support and extensive features, go with myCloud Hospitality PMS. If your hotel operates primarily within a centralized, CRM-driven model in Europe, and you value data sharing, consider GP Dati Scrigno, but be mindful of its limited recent feedback.
In summary: For most hotels, the clear choice is myCloud Hospitality PMS, thanks to its high user ratings, recent reviews, extensive features, and broad integrations. GP Dati Scrigno remains a niche option with limited recent validation and narrower scope, suitable only for specific strategic needs within certain regions.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $900/mo | — |
According to HTR's product database, myCloud Hospitality PMS and GP Dati Scrigno (by Zucchetti) share 21 features. Here are the key differences — features one has that the other lacks.
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| Automated night audit | ||
| EPoS | ||
| Guest profiles | ||
| Multi-currency | ||
| Multi-lingual | ||
| On premise | ||
| Online 24/7 support | ||
| Spa & Wellness Module |
Showing top differences. 28 more features differ between these products.
What hoteliers love
Although not a unique feature, the exemplary customer support is a recurring theme. Users consistently praise the responsiveness and helpfulness of th... Although not a unique feature, the exemplary customer support is a recurring theme. Users consistently praise the responsiveness and helpfulness of the support team, highlighting their role in resolving issues promptly.
Hoteliers consistently praise the intuitive and user-friendly interface of mycloud PMS. This ease of use helps in quick staff training and smooth dail... Hoteliers consistently praise the intuitive and user-friendly interface of mycloud PMS. This ease of use helps in quick staff training and smooth daily operations, making it accessible even for employees without extensive technical knowledge.
Users frequently mention mycloud's seamless integration with online travel agencies like Booking.com, Agoda, and Expedia. This integration streamlines... Users frequently mention mycloud's seamless integration with online travel agencies like Booking.com, Agoda, and Expedia. This integration streamlines the booking process, increases hotel occupancy rates, and simplifies rate management, enhancing revenue opportunities for hoteliers.
Where hoteliers push back
Several reviews highlight the absence of a mobile application as a significant shortcoming. Users express a need for a mobile app to manage operations... Several reviews highlight the absence of a mobile application as a significant shortcoming. Users express a need for a mobile app to manage operations on the go, which they believe would further enhance the system's flexibility and usability.
Some users report occasional slowness in the mycloud PMS, often attributing it to internet connectivity issues. While the cloud-based nature is benefi... Some users report occasional slowness in the mycloud PMS, often attributing it to internet connectivity issues. While the cloud-based nature is beneficial, it also means the system's performance can be affected by network speed.
Unique capabilities
Unique capabilities
Where the ratings diverge most
It depends on your requirements. myCloud Hospitality PMS and GP Dati Scrigno (by Zucchetti) share many core Property Management Systems features, but each has unique capabilities. myCloud Hospitality PMS offers 29 verified integration partners, while GP Dati Scrigno (by Zucchetti) offers 1. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. myCloud Hospitality PMS leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
myCloud Hospitality PMS: No. GP Dati Scrigno (by Zucchetti): No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. myCloud Hospitality PMS has an HT Score of 75 and GP Dati Hotel Service has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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