The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 104 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
myCloud Hospitality PMS shines in ease of use and customer support — especially for brand properties (0.0/5) , with exclusive features like Revenue management module and Payment processing.
SS&C shines .
Side-by-side ratings based on 104 verified hotelier reviews on HTR.
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| Starting Price | From $900/mo | Contact sales |
| Verified Reviews | 104 | 0 |
After analyzing 104 verified reviews, myCloud Hospitality PMS users most value its support team, user-friendliness, integration with otas, while SS&C users highlight . Click any theme to see what reviewers say.
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Support Team
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User-friendliness
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Integration with OTAs
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Detailed Reporting
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Mobile Application
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #14 67 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #19 29 reviews | — |
| Large (75-199 rooms) | #27 3 reviews | — |
| X-Large (200+ rooms) | #34 1 reviews | — |
By Property Type
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| Boutique ▾ | #16 48 reviews | — |
| Luxury ▾ | #14 49 reviews | — |
| Branded / Chain ▾ | #12 35 reviews | — |
| Extended Stay | #36 2 reviews | — |
By Region
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| North America | #41 1 reviews | — |
| Europe | #50 0 reviews | — |
| Asia Pacific ▾ | #7 93 reviews | — |
| Middle East | #19 1 reviews | — |
Choosing the right property management system (PMS) is critical for your hotel's operational efficiency, guest satisfaction, and revenue growth. You’re evaluating myCloud Hospitality PMS and TimeShareWare, two solutions designed to streamline hotel management — but they serve different hotel types and have distinct strengths. Both aim to improve workflows and decision-making, yet their core functionalities and target markets differ significantly.
Your decision hinges on whether you need a flexible, cloud-based PMS with extensive integrations aimed at small-to-medium hotels, or a specialized resort and timeshare management platform. Which system aligns better with your property’s size, type, and operational needs?
Both myCloud Hospitality PMS and TimeShareWare aim to automate hotel operations, but their approaches diverge sharply. myCloud Hospitality PMS is a cloud-based platform built for small and medium hotels, offering features like channel management, revenue management, and guest CRM. It’s designed to help hoteliers improve operational efficiency, increase revenue, and enhance guest experiences through automation and detailed reporting.
TimeShareWare, on the other hand, is tailored for resorts, vacation clubs, and timeshare properties. Its focus is on managing reservations, owner services, and complex multi-site operations, offering deep insights into asset management. It excels when your hotel operates within shared ownership models or multi-property resort environments.
Are you a small hotel seeking an all-in-one PMS with broad integrations, or a resort or timeshare operator needing specialized management tools? The core difference is in their target industries and specific functionalities.
If your hotel needs a modern, cloud-based PMS with comprehensive integrations, detailed reports, and user-friendly features, go with myCloud Hospitality PMS. It’s best suited for independent hotels, boutique properties, and small chains aiming to streamline operations and boost revenue efficiently.
Conversely, if your hotel operates as a resort, vacation club, or timeshare property, and requires specialized tools for owner management, multi-site coordination, and deep asset insights, TimeShareWare is the more fitting choice. Its focus on complex resort operations and multi-location management makes it ideal for large-scale shared ownership properties.
In summary, choose myCloud Hospitality PMS for operational efficiency and integration flexibility; pick TimeShareWare if your focus is on managing multi-site resort or timeshare operations with specialized needs.
Based on user reviews, myCloud Hospitality PMS scores highly for ease of use, receiving a 4.79/5 rating and 95 reviews, with recent feedback indicating continued satisfaction. Users praise its intuitive interface, smooth workflow, and quick staff onboarding, describing it as “very easy to use and understand,” with “excellent support” from the team.
TimeShareWare data is less clear, with no recent reviews available to evaluate its user experience or onboarding process. Its long-standing presence suggests familiarity among larger resort operators, but without recent review data, it’s difficult to assess usability.
Edge: myCloud Hospitality PMS.
myCloud Hospitality PMS offers a rich set of 59 features, including multi-currency, multi-lingual support, integrated CRS, channel management, EPoS, revenue management, booking engine, guest profiles, mobile app, automated night audit, and more. Its extensive feature set enables a full-stack hotel management experience.
TimeShareWare provides a more limited feature set focused on resort and timeshare management, emphasizing reservation automation, owner services, and site management. Its core strengths lie in managing shared ownership and multi-site resort operations rather than comprehensive front-office or guest engagement features.
Edge: myCloud Hospitality PMS, with 59 features compared to TimeShareWare’s narrower focus.
myCloud Hospitality PMS consistently receives strong support ratings, with a 4.83/5 score based on 95 recent reviews. Users highlight quick, helpful responses and dedicated support teams that assist with onboarding, training, and troubleshooting.
TimeShareWare lacks recent review data, making it difficult to evaluate support quality. Given its longer market presence and the scale of its client base, support quality may vary but is generally considered reliable for large resort clients.
Edge: myCloud Hospitality PMS.
myCloud Hospitality PMS integrates with 29 verified partners, covering payment processors, OTAs, CRM tools, and analytics platforms. This extensive integration ecosystem enables your hotel to connect various systems and automate workflows efficiently.
TimeShareWare offers only one verified integration, with no additional partner integrations listed. Its focus on resort-specific operations means less emphasis on third-party connectivity, making it less adaptable if you need multiple system integrations.
Edge: myCloud Hospitality PMS.
myCloud Hospitality PMS has a significantly higher user rating, with an overall score of 4.81/5 based on 95 reviews, including recent feedback from hotels across diverse segments. Users particularly praise its ease of use, support, and detailed reporting.
TimeShareWare has no recent reviews or publicly available ratings, likely due to its niche focus and long-standing market presence. Without current review data, hotelier satisfaction comparisons are limited.
Edge: myCloud Hospitality PMS.
myCloud Hospitality PMS is priced at a flat $900, with no free tier or trial reported. Pricing appears straightforward for small to medium hotels seeking an all-in-one PMS.
TimeShareWare’s pricing details are not publicly available, reflecting its focus on large resorts and enterprise clients who often negotiate custom contracts. For smaller hotels, this may imply higher costs or less transparent pricing.
Not ideal if your hotel operates solely as a resort or timeshare with complex owner management needs, or if you require a platform tailored exclusively for large-scale multi-site resorts.
Not ideal if your hotel is a small boutique or independent property looking for an all-in-one PMS with extensive integrations or guest-facing features.
The core difference is that myCloud Hospitality PMS is a flexible, cloud-based platform designed for small to medium hotels seeking operational efficiency, integrations, and guest management. It is well-suited for properties aiming to modernize and optimize revenue streams.
TimeShareWare is specialized for resorts, vacation clubs, and timeshare properties with complex multi-site and owner management needs. It provides targeted features for asset management and owner services, excelling in environments where shared ownership is central.
Choose myCloud Hospitality PMS if your hotel prioritizes user-friendly, integrated, and flexible property management tools. Opt for TimeShareWare if your hotel operates as a resort or timeshare business requiring detailed owner and multi-site management capabilities.
In conclusion, for most hotels looking for a proven, review-backed solution with recent updates and broad functionality, myCloud Hospitality PMS is the clear choice. Its extensive features, strong support, and recent positive reviews make it the right fit for a wide range of property types seeking a reliable PMS.
Note: This comparison is based on available data, including recent reviews, feature sets, and support scores. Your specific needs may influence the final decision, but overall, myCloud Hospitality PMS offers a more comprehensive and current solution for most hotel types.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $900/mo | — |
According to HTR's product database, myCloud Hospitality PMS and TimeShareWare share 0 features. Here are the key differences — features one has that the other lacks.
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| Channel Manager | ||
| EPoS | ||
| Integrated CRS | ||
| Multi-currency | ||
| Multi-lingual | ||
| Revenue management module |
Showing top differences. 47 more features differ between these products.
What hoteliers love
Although not a unique feature, the exemplary customer support is a recurring theme. Users consistently praise the responsiveness and helpfulness of th... Although not a unique feature, the exemplary customer support is a recurring theme. Users consistently praise the responsiveness and helpfulness of the support team, highlighting their role in resolving issues promptly.
Hoteliers consistently praise the intuitive and user-friendly interface of mycloud PMS. This ease of use helps in quick staff training and smooth dail... Hoteliers consistently praise the intuitive and user-friendly interface of mycloud PMS. This ease of use helps in quick staff training and smooth daily operations, making it accessible even for employees without extensive technical knowledge.
Users frequently mention mycloud's seamless integration with online travel agencies like Booking.com, Agoda, and Expedia. This integration streamlines... Users frequently mention mycloud's seamless integration with online travel agencies like Booking.com, Agoda, and Expedia. This integration streamlines the booking process, increases hotel occupancy rates, and simplifies rate management, enhancing revenue opportunities for hoteliers.
Where hoteliers push back
Several reviews highlight the absence of a mobile application as a significant shortcoming. Users express a need for a mobile app to manage operations... Several reviews highlight the absence of a mobile application as a significant shortcoming. Users express a need for a mobile app to manage operations on the go, which they believe would further enhance the system's flexibility and usability.
Some users report occasional slowness in the mycloud PMS, often attributing it to internet connectivity issues. While the cloud-based nature is benefi... Some users report occasional slowness in the mycloud PMS, often attributing it to internet connectivity issues. While the cloud-based nature is beneficial, it also means the system's performance can be affected by network speed.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. myCloud Hospitality PMS and TimeShareWare share many core Property Management Systems features, but each has unique capabilities. myCloud Hospitality PMS offers 29 verified integration partners, while TimeShareWare offers 1. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. myCloud Hospitality PMS leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
myCloud Hospitality PMS: No. TimeShareWare: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. myCloud Hospitality PMS has an HT Score of 75 and SS&C has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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