The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 105 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
myCloud Hospitality PMS shines in customer support — especially for brand properties (0.0/5) , with exclusive features like Revenue management module and Payment processing.
WavePM shines in ROI and onboarding .
Side-by-side ratings based on 105 verified hotelier reviews on HTR.
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| Starting Price | From $900/mo | Contact sales |
| Verified Reviews | 104 | 1 |
After analyzing 105 verified reviews, myCloud Hospitality PMS users most value its support team, user-friendliness, integration with otas, while WavePM users highlight . Click any theme to see what reviewers say.
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WavePM |
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Support Team
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User-friendliness
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Integration with OTAs
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Detailed Reporting
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Mobile Application
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System Slowness
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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WavePM |
|---|---|---|
| Small (10-24 rooms) ▾ | #14 67 reviews | #61 1 reviews |
| Mid-Size (25-74 rooms) ▾ | #19 29 reviews | — |
| Large (75-199 rooms) | #27 3 reviews | — |
| X-Large (200+ rooms) | #34 1 reviews | — |
By Property Type
| Segment |
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WavePM |
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| Boutique ▾ | #16 48 reviews | #66 1 reviews |
| Luxury ▾ | #14 49 reviews | — |
| Branded / Chain ▾ | #12 35 reviews | — |
| Extended Stay | #36 2 reviews | — |
By Region
| Segment |
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WavePM |
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| North America | #41 1 reviews | #61 1 reviews |
| Europe | #50 0 reviews | — |
| Asia Pacific ▾ | #7 93 reviews | — |
| Middle East | #19 1 reviews | — |
Choosing between myCloud Hospitality PMS and WavePM boils down to your hotel’s specific needs and operational scale. Both systems aim to streamline property management but serve very different client segments and feature sets. myCloud PMS is designed for hotels seeking comprehensive, cloud-based property management, while WavePM caters to property managers and owners focusing on modern, AI-driven tenant and lease management. Your decision hinges on whether you prioritize hospitality-specific features or property management automation.
Both products address management efficiency, but their approaches differ markedly. myCloud offers a full hotel-centric ecosystem, including guest management, channel integration, housekeeping, and revenue tools. WavePM emphasizes automation, AI insights, and tenant-focused property management. Do you need a system built specifically for hotels or a more generalized property management solution?
If your hotel needs a robust management platform with extensive integrations, detailed reporting, and a global presence, myCloud PMS is the clear choice. It excels in hospitality by offering features like channel management, online check-in, digital payments, and guest communication, all tailored for small to medium properties and chains.
Conversely, WavePM’s AI-powered platform is better suited for property managers handling multiple units or buildings, especially if tenant communication, lease management, and expense tracking are priorities. Its primary focus is optimizing operational workflows for property owners, not guest-facing hospitality.
Given recent reviews, myCloud PMS has a 4.81-star rating with 95 reviews, most from hotels across North America, Europe, and Asia Pacific. WavePM, despite having only one recent review, boasts a 5/5 score but lacks the volume and recency of feedback, making myCloud the more proven choice for hoteliers. Are you looking for a hotel-specific system with proven track records or a flexible property management tool for broader real estate needs?
For hotels that require extensive operational features, global integrations, and a proven track record in hospitality, myCloud PMS is the better fit. It offers 59 unique hotel-oriented features, including multi-currency, channel management, online booking, guest CRM, and automated night audits, making it ideal for properties aiming to boost revenue and guest satisfaction.
WavePM is best if your hotel is a small property or chain looking for a sleek, AI-driven management system that automates tenant communications, lease management, and expense tracking. Its focus on property automation makes it suitable for managers seeking to reduce manual tasks and improve operational efficiency without hotel-specific features.
Your choice depends on your property's focus: if hospitality operations are your priority, choose myCloud. If property management and automation are key, WavePM could be more suitable.
myCloud PMS earns a 4.79/5 ease-of-use rating based on user reviews praising its intuitive interface, smooth operation, and detailed reports that hotel staff find straightforward. Its onboarding process is rated 4.49/5, with users highlighting quick setup and support responsiveness.
WavePM, while boasting a perfect 5/5 rating for ease, has fewer reviews—only one recent review—so its usability perception is less extensive but highly positive. The platform’s AI-driven automation suggests a simple, modern user experience tailored to property managers.
Given the volume and recent feedback, edge: myCloud Hospitality PMS for proven, consistent usability in a hotel context.
myCloud PMS offers 59 distinct features tailored for hotels, including multi-lingual/multi-currency support, booking engine, housekeeping, revenue management, guest CRM, digital registration, and online check-in. Its integrations include 29 verified partners like SAGE, SiteMinder, and Fornova, essential for hotel operations.
WavePM has no listed or verified integrations and lacks detailed feature differentiation. Its core advantage lies in AI-driven automation and tenant management tools, not hotel-specific functionalities.
Edge: myCloud Hospitality PMS, with its extensive set of hotel-centric features and integrations.
myCloud PMS receives a 4.83/5 support rating, with reviews emphasizing quick, helpful responses and proactive assistance. Clients like the hotel that praised its "very good support team" and "quick response" consistently highlight support as a key strength.
WavePM’s support score is 4/5, with limited review data, but the review mentions the team’s responsiveness positively. However, with fewer reviews, confidence in its support quality is lower.
Edge: myCloud Hospitality PMS, thanks to its larger, more recent review base and higher support rating.
myCloud PMS integrates with 29 verified partners, including major OTAs, payment gateways, and CRM tools, making it highly compatible with hotel ecosystems. These integrations facilitate efficient operations, revenue management, and guest engagement.
WavePM currently has no listed or verified integrations, which could limit its ability to connect with other systems hoteliers rely on.
Edge: myCloud Hospitality PMS, with its extensive integration network supporting hotel operations.
myCloud PMS boasts an overall rating of 4.81/5 from 95 reviews, with recent feedback from hotels across diverse segments like boutique and resort properties. It’s highly rated for ease of use, support, and value.
WavePM, with only one recent review, received a perfect 5/5 score, but the limited feedback means less confidence in its broader hotel user satisfaction. Its reviews focus on AI capabilities rather than hotel-specific features.
Edge: myCloud Hospitality PMS, with higher volume, recency, and reliability of ratings.
myCloud PMS charges a flat $900 base price, with no mention of ongoing monthly fees or implementation costs. It appears to be a straightforward subscription model suitable for small and medium hotels.
WavePM does not disclose specific pricing details, making direct comparison impossible. Its pricing model could be flexible or custom, but the lack of transparency is a consideration.
Not ideal if:
Not ideal if:
The core difference between the two products is their target audience: myCloud caters specifically to hotels with a broad feature set, while WavePM targets property managers and owners with an emphasis on AI automation. myCloud offers a proven, comprehensive solution for hotel operations, whereas WavePM excels in automating property management tasks for broader real estate portfolios.
Choose myCloud if your goal is to improve guest experiences, revenue, and hotel operations with a trusted, well-reviewed system. Opt for WavePM if your focus is on tenant management, lease automation, and reducing property management costs through AI-driven tools.
In summary, for most hotels looking for a reliable, feature-rich PMS, myCloud Hospitality PMS is the clear choice, especially considering its extensive reviews, recent updates, and global presence. WavePM’s strengths lie outside the traditional hotel ecosystem, making it less suitable unless your property management needs align with its automation focus.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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WavePM | |
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| Starting Price | From $900/mo | — |
According to HTR's product database, myCloud Hospitality PMS and WavePM share 0 features. Here are the key differences — features one has that the other lacks.
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WavePM |
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| Channel Manager | ||
| EPoS | ||
| Integrated CRS | ||
| Multi-currency | ||
| Multi-lingual | ||
| Revenue management module |
Showing top differences. 47 more features differ between these products.
What hoteliers love
Although not a unique feature, the exemplary customer support is a recurring theme. Users consistently praise the responsiveness and helpfulness of th... Although not a unique feature, the exemplary customer support is a recurring theme. Users consistently praise the responsiveness and helpfulness of the support team, highlighting their role in resolving issues promptly.
Hoteliers consistently praise the intuitive and user-friendly interface of mycloud PMS. This ease of use helps in quick staff training and smooth dail... Hoteliers consistently praise the intuitive and user-friendly interface of mycloud PMS. This ease of use helps in quick staff training and smooth daily operations, making it accessible even for employees without extensive technical knowledge.
Users frequently mention mycloud's seamless integration with online travel agencies like Booking.com, Agoda, and Expedia. This integration streamlines... Users frequently mention mycloud's seamless integration with online travel agencies like Booking.com, Agoda, and Expedia. This integration streamlines the booking process, increases hotel occupancy rates, and simplifies rate management, enhancing revenue opportunities for hoteliers.
Where hoteliers push back
Several reviews highlight the absence of a mobile application as a significant shortcoming. Users express a need for a mobile app to manage operations... Several reviews highlight the absence of a mobile application as a significant shortcoming. Users express a need for a mobile app to manage operations on the go, which they believe would further enhance the system's flexibility and usability.
Some users report occasional slowness in the mycloud PMS, often attributing it to internet connectivity issues. While the cloud-based nature is benefi... Some users report occasional slowness in the mycloud PMS, often attributing it to internet connectivity issues. While the cloud-based nature is beneficial, it also means the system's performance can be affected by network speed.
Ranks higher for
Unique capabilities
Where the ratings diverge most
It depends on your requirements. myCloud Hospitality PMS and WavePM share many core Property Management Systems features, but each has unique capabilities. myCloud Hospitality PMS offers 29 verified integration partners, while WavePM offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. WavePM leads in ease of use at 5.0/5 vs 4.8/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
myCloud Hospitality PMS: No. WavePM: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. myCloud Hospitality PMS has an HT Score of 75 and WavePM has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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