MyStay Check in vs. OKKAMI Contactless Check-In:
Which Is Right for You?

The Decision

Your hotel needs a contactless check-in solution that streamlines operations, enhances guest experience, and offers reliable support. Both MyStay Check-in by MyStay and OKKAMI Contactless Check-In aim to meet these goals, but their offerings differ significantly. With MyStay's high customer ratings, extensive features, and proven regional presence, it clearly stands out as the more mature and trusted option for hoteliers seeking a comprehensive solution.

The key question: which platform aligns best with your hotel’s size, location, and specific needs? Let’s compare their strengths and weaknesses to help you decide.

Is MyStay Check-in or OKKAMI Contactless Check-In Better for Hotels?

MyStay Check-in is designed for hotels looking for a straightforward, all-in-one contactless solution with proven customer satisfaction. It offers a range of features, including online check-in/out, digital signatures, integrated payments, and guest communication tools, all supported by a high rating from users and a broad regional presence. Its review count of 40 in the last six months and a 5/5 overall rating demonstrate strong adoption and confidence among hoteliers.

OKKAMI’s Contactless Check-In emphasizes pre-arrival document uploads, mobile key access, and express check-out, making it an attractive option for hotels prioritizing mobile room access and operational speed. However, it has zero reviews and no recent user feedback, which diminishes its credibility and makes it harder to gauge real-world performance.

Given that recent reviews are a critical confidence indicator, MyStay’s current positive user feedback makes it the more reliable choice. Are you willing to risk unproven solutions for potentially innovative features?

Edge: MyStay Check-in.

MyStay Check-in vs OKKAMI: Which Should Your Hotel Choose?

If your hotel needs a mature, extensively reviewed platform with proven regional reach and a rich set of features, go with MyStay. It’s ideal for properties of various sizes, especially those in North America, Europe, or Asia, seeking a solution with high user satisfaction, seamless PMS integration, and versatile guest communication tools.

If your hotel prioritizes mobile room access, pre-arrival document uploads, and express check-out, and you’re comfortable with an unreviewed platform, OKKAMI might be worth exploring. But note the lack of recent user feedback means you’ll be taking a risk on support and performance.

For most hoteliers aiming for reliability, ease of use, and proven results, MyStay remains the safer, more comprehensive pick.

Edge: MyStay Check-in.

Is MyStay Check-in or OKKAMI Contactless Check-In Easier to Use?

MyStay’s user experience is rated 4.91/5, with reviews praising its intuitive setup, simple interface, and quick onboarding process, making staff adoption straightforward. Users report that the platform’s automation and communication features are easy to configure, supporting fast deployment.

OKKAMI’s interface and onboarding details are absent, with no reviews available to assess ease of use or implementation. Its focus on device independence and document scanning suggests a user-friendly design, but the lack of feedback makes this uncertain.

Edge: MyStay Check-in.

Which Has Better Features: MyStay Check-in or OKKAMI Contactless Check-In?

MyStay features include PMS integration, targeted guest segmentation, room upgrade merchandising, multi-channel communication, digital payments, and offer testing—totaling 11 unique features. These tools support a full guest journey, from pre-arrival to post-stay, and help upsell services, enhancing revenue opportunities.

OKKAMI offers 16 features, including hotel website check-in portals, document scanning, ID verification, multilingual options, and PCI compliance—many focused on pre-arrival documentation and mobile key access. Despite a broader feature list, the absence of reviews makes it unclear how well these features perform operationally.

In terms of variety, OKKAMI provides more options, but MyStay’s targeted features are proven and highly rated, making it the more reliable choice for most hotels.

Edge: MyStay Check-in.

Which Has Better Customer Support: MyStay Check-in or OKKAMI Contactless Check-In?

MyStay’s support is rated 4.93/5, with reviews highlighting prompt, helpful assistance and continuous updates. Hoteliers appreciate the responsiveness and ongoing improvements, which foster confidence in long-term use.

OKKAMI’s support ratings are unavailable, and no recent reviews exist to gauge customer service quality. The lack of documented support experiences raises concerns about post-implementation assistance, especially for hotels new to contactless tech.

For reliable, accessible support, MyStay’s high rating clearly favors it.

Edge: MyStay Check-in.

Which Has More Integrations: MyStay Check-in or OKKAMI Contactless Check-In?

MyStay integrates with 30 verified partners, including major PMS and channel managers like Oracle Hospitality, Amadeus, and HotelTime. This extensive ecosystem reduces compatibility issues and simplifies setup for hotels already using multiple systems.

OKKAMI has 12 verified partner integrations, including some notable names like Infor and Cendyn, but fewer options limit flexibility. Shared partners like Oracle and Amadeus suggest some common ground, but overall, MyStay offers broader connectivity.

For integration flexibility and proven third-party support, MyStay’s larger partner network is advantageous.

Edge: MyStay Check-in.

Which Do Hoteliers Rate Higher: MyStay Check-in or OKKAMI Contactless Check-In?

MyStay’s reviews are recent, with 40 feedback entries in the last six months and a 5/5 overall rating, reflecting strong current satisfaction. Users highlight its simplicity, automation, and seamless integration as key strengths, with a 98% likelihood to recommend.

In contrast, OKKAMI has no reviews or ratings, making it impossible to assess hoteliers’ perceptions or satisfaction levels at this time.

Given ongoing positive feedback, MyStay’s rating clearly indicates higher overall hotelier approval.

Edge: MyStay Check-in.

How Much Do MyStay and OKKAMI Cost?

MyStay charges a straightforward base price of $400 per month, with no freemium options, trial periods, or additional implementation fees. This transparent pricing simplifies budgeting and planning for most hotels.

OKKAMI’s pricing is not publicly disclosed, and no trial or detailed fee structure is available, which complicates comparison. The absence of pricing transparency suggests that costs could be variable or customized per property.

For clarity and predictability, MyStay’s fixed monthly fee offers better value for hotels seeking straightforward budgeting.

Edge: MyStay Check-in.

What Type of Hotel Should Use MyStay Check-in?

• Hotels that want a proven, high-rated contactless solution with extensive features.
• Properties seeking strong integration with PMS and third-party systems.
• Hotels prioritizing regional coverage in Europe, North America, or Asia Pacific.
• Teams focused on automating check-in/out and enhancing guest communication.
• Hotels aiming to reduce reception costs without sacrificing service quality.

Not ideal if you need a solution with untested support or operate in regions outside MyStay’s primary markets, such as some parts of Asia outside its core regions.

What Type of Hotel Should Use OKKAMI Contactless Check-In?

• Hotels prioritizing mobile key access and pre-arrival document uploads.
• Properties looking for a solution with a broad feature set focused on pre-arrival and check-out management.
• Hotels willing to test a less established platform with no recent user reviews.
• Hotels seeking to streamline express check-in/out with minimal hardware dependence.

Not ideal if you require a mature, well-reviewed platform with extensive integrations and proven support, especially in Europe or North America.

MyStay vs. OKKAMI: The Bottom Line for Hotels

MyStay offers a comprehensive, well-rated contactless check-in platform with proven results, broad integrations, and strong regional presence. Its features support a seamless guest journey, and high customer satisfaction makes it a safe choice for most hoteliers.

OKKAMI provides an extensive feature list with a focus on document management and mobile access, but the lack of recent reviews and support data makes it a riskier option. Its strengths might appeal to hotels that want to experiment with pre-arrival document uploads and mobile keys, but confidence in operational reliability remains uncertain.

For hotels seeking a dependable, widely adopted solution with clear support and proven satisfaction, MyStay remains the recommended choice. If your hotel is willing to take a chance on a newer platform with innovative features but untested support, OKKAMI could be considered—but only with cautious expectations.